--- title: "DentiMax Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of DentiMax. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DentiMax is a good fit for you!" source_url: "https://www.softwareadvice.com/dental/dentimax-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) / DentiMax Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental/dentimax-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dental/dentimax-profile/alternatives/) # DentiMax User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 94 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 63 reviews (67%) - 4 stars: 21 reviews (22%) - 3 stars: 5 reviews (5%) - 2 stars: 3 reviews (3%) - 1 star: 2 reviews (2%) ### Most mentioned pros - We have been pleased with the cost of sensors. - The integration with DentalXChange is a must have to make claims a breeze. - You get to know the team in support so it helps for future calls. ### Most mentioned cons - Patients balance comes out zero or depends what statements are correct but its horrible . - Horrible to get help . ## DentiMax customer reviews Showing reviews 1-25 of 94 (page 1). ### Big Mistake - Overall rating: 2/5 - Reviewer: James B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I am going to purchase another software, even though I spent a huge amount for Dentimax. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Customizable charting and templated clinical notes. #### Cons Absolutely horrible customer service. Our IT guy notices that they change the security settings making our system more venerable, without letting us know. --- ### Best PMS with Everything You Need - Overall rating: 5/5 - Reviewer: Becki H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, once we got everything up and working it is by far the best software in dental. Easy to use and learn how to use it. Training is great with [sensitive content hidden] is great in Sales. Super helpful and efficient. You get to know the team in support so it helps for future calls. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I have used several softwares and Dentimax has it all. It is straightforward and simple to learn and use. The line item accounting makes it easy to see exactly what's going on. The charting is simple and all on one screen with notes. The integration with DentalXChange is a must have to make claims a breeze. We get paid faster and claims go out clean the first time! #### Cons The support is my least favorite of all the cloud based software companies I have used. We did a conversion and it was rough. Follow thru lacked and several parts and ons weren't activated. Once we got a hold of someone the team itself is great, but sometimes it is impossible to get ahold of support. There is one number for everything and if you're on hold and get to number one and it's been too long you get hung up on. I have learned the better times to call and it is better but support could use work. You have to wait weeks to get an appointment to add something or fix something that isn't critical to the performance of Dentimax. #### Reasons for switching to DentiMax Trying to find an easy to use program that had great reporting, line item accounting, easy claims processing, patient communicator, etc. #### Vendor response Thank you so much for taking the time to provide feedback to us Becki! We are so glad your experience with Sales and Training has been great, and thrilled that you love the software (we love line item accounting too!). I’m sorry if you experience with Support has been challenging. We do have a feature on our phone system to hold your place in line to receive a call back to avoid the wait times (which vary depending on the day, time and season), as well as the option to email support@dentimax.com and receive a ticket number that we will call you back on if that is easier for you. If you have any additional feedback you would like to share, please feel free to get in touch with me directly at alicia@dentimax.com. All the best to your success! Replied April 2024 --- ### Since upgrading - Overall rating: 5/5 - Reviewer: Michael C. - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product and value with really good support if needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Several of small bugs have been corrected.on the 2018 upgrade. The integration of practice finances, with clinical relevant documentation and dentimax imaging make this all you need to run a practice. Offers a cloud based or server based option, text and email notifications, so u don't have to use outside vendors #### Cons Really none significant. There are a few tasks that require sequencing and careful execution, but once you have done it a couple times it's easy. Like applying credit adjustments where you want them to go, and billing secondary claims --- ### Cost-effective, quality product - Overall rating: 4/5 - Reviewer: Julie S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using Dentimax since opening our practice in 2018. We have been pleased with the cost of sensors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Cost-effectiveness, quality of radiographs, ease of use, and it's relatively easy to train new employees to work with the software #### Cons Not as many features as some other programs; did not like having to pay for software twice when transition occurred. --- ### Great Dental Software - Reasonable Cost - Overall rating: 4.5/5 - Reviewer: Renee M. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: January 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros DentiMax is easy to use and reasonably priced. The tech support is extremely helpful and even cheerful. They are available without a long wait like other, better-known dental software companies. I've always spoken to a representative who is located in the USA and who answered questions quickly. After the initial DentiMax training, the software follows a logical order, making finding your own answers to questions easy. I paid for an extra hour of training, which I used after I had a few questions and now feel very confident in using all of the functions and customizing fields to my own preferences. I am not highly computer savvy, but Dentimax follows a distinct pattern of thinking that even I can negotiate through the different pages, such as setting up perio and dental charting, ledgers, etc. If you are looking for excellent dental software and have been talking to reps from the 'big' companies, I'd suggest looking at DentiMax. The differences are about nil, but the cost difference will be huge. I work in two dental offices, besides my own alternative practice business, using the two big company software packages in my private practice jobs. Knowing these other two dental software systems allows me to compare directly. DentiMax offers everything the others do, as far as I can tell. So why pay more? #### Cons The only one thing I don't like about this software is that probe readings for bleeding points have to be noted before the actual pocket reading or after you finish with pocket numbers. If you chart '5mm' , then bleeding, it advances to the next surface and the red bleeding point will be in the wrong spot. In reality, I won't know if a pocket is going to bleed until I have measured the pocket, so I want to chart the millimeter number and then the bleeding rather than the reverse. You can just go back to the sextant, quadrant, or arch to click on each bleeding point, but this makes charting slower. This is the same problem with Eaglesoft. Dentrix has this one right with charting the millimeter number, then pressing the 'B' key to note a red bleeding point as it actually occurs. For example, press '5B' and you get a 5 mm pocket with bleeding by just clicking on 2 keys. I can't imagine why the bleeding point needs to be noted first. --- ### Rancho cucamonga dental office - Overall rating: 1/5 - Reviewer: Rita B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Horrible to get help . Wait a week or 2-3 weeks nothing works #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It is easy to use . That the only reason #### Cons None of statements figures are correct or it print out zero. Patients balance comes out zero or depends what statements are correct but its horrible . I have called numerous of times. Paying $199 per month fir nothing. #### Reasons for choosing DentiMax Honesty I do not know #### Vendor response Hi Rita, Thank you for reaching out. We try to help every one of our clients regardless of their level of expertise. It looks like we have spoken to your practice about 5 times in the last 3 weeks and have helped with training issues for your ledger which was causing an issue for you being able to print a statement. I do see we were able to help with this, and also had scheduled a follow up training on the ledger to assist your practice with other accounts, which has been canceled by your practice. We will be reaching out today again to see how we can assist. If you need immediate help, our average hold time today is approximately 2 min and 41 sec, or if you prefer, you can request a call back in our phone system to hold your place in line. We look forward to providing you excellent customer service. Thank you. Replied July 2021 --- ### Dentimax is not very user friendly but if you are working on a budget it might be one to consider. - Overall rating: 2/5 - Reviewer: Monique L. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The Home page has multiple icons which allows you to navigate the system with ease. There is a help icon on the pages that allows you to get instructions on how to do a task which is helpful. Compared to other softwares , the price is affordable and reasonable. The kiosk is a great feature but it never worked properly. #### Cons The software constantly freezes, customer service does not know why and they blame it on Windows updates. The kiosk never worked so I cancelled it. The treatment planning page and dental charting page has too many out of dated terminology and needs updating while the whole system could be more simple and has too many steps to complete. If you need to resubmit a claim you have to start over from scratch which it time consuming when you should be able to revise the original and resend it. Adding patients information is not user friendly either when having to input but from the kiosk, when it was working, it was a breeze. When ever you need customer service there is always a long wait, plus they want you to pay extra money for help. #### Vendor response Hi Monique, Thank you, I understand support had worked with you at length and found that your internet was needing to be upgraded. Wifi, while convenient, does not always provide a stable connection for data transfer, and the internet specs you had at the time of your call did not meet our required specs. 1) Terminology: updated annually with the latest CDT codes, and is also customizable by the user. Our system offers 2 click charting, making it incredibly fast. Here is a training video for reference: https://youtu.be/E_3fzNG5z9Q?t=1591 2) Claim resubmission: all you need to do is open the claim you had previously submitted that says “billed” and change the status back to “ready to bill”. 3) New Patients: you must enter the same basic info such as name/address/dob, etc, any software would require. 4) Support: we do not require you to have a separate support contract for assistance on that item. We have high call volumes at different times of day, just as any company doing phone support, but Customer Support is available via phone, email, and web chat as well. Please let us know if you would like additional assistance in training. Thank you kindly, Alicia Dieujuste Replied January 2019 --- ### Great potential, great first impression, poor execution - Overall rating: 3/5 - Reviewer: Mark M. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: April 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 1.5/5 #### Pros They have very responsive support and training staff. The detailed product help files that are packaged with the product are full of very useful information. There are lots of training materials online. Compared to the competition, it's probably the most user-friendly interface. It doesn't require expensive hardware run. #### Cons It's not designed for modern small office networks with domain security. DentiMax requires all users that work with DentiMax to have administrative rights to the PC the software is on. This opens the PC and the network it's on to security breaches since everyone can access everyone else's files on the PC. It performs poorly compared to competitors. The response time is around 3-5 seconds for Patient record retrieval on a 1 Gbps network and high powered servers. This happens for most clicks on the screen when checking a patient in. It makes conducting business on a busy day very frustrating. There are numerous little issues such as the mouse cursor not changing to an hour glass to let you know it's thinking. You keep clicking again and again, wondering if the software is stuck. This eventually causes a problem where support has to go to the DentiMax server and clean up "dead" connections. Closing the program causes a bunch of error messages to appear on screen that you must close individually or kill using the task manager. This happens 98% of the time you close the program. DentiMax is aware of the issue but appears unable to fix it, even after being aware of it for over six months. The DentiMax feature to force users to change their passwords does not work, and support hasn't been able to figure out why either. DentiMax imaging allows any user with access to a DentiMax PC - even with the lowest access rights - to reach directly to the server the images are on and delete those images - even all of them, everything at once. They can't see the images, but they can delete them all. Imaging is not client-server software. There is no server keeping everything safe, and the software requires users to have local administrator access to the image storage folder to work. I luckily I had backups when some images where inadvertently deleted. Their document imaging system doesn't work well in Windows 7. It works well with Windows XP. Windows XP is no longer supported by Microsoft. Again, we had to call support to help them make things more stable for us. The online help for DentiMax is great. The report designer is a third-party product DentiMax purchased. The online help tells you to get the user guide for the reporting tool from the install CD, but there is no documentation on the install CD. --- ### Everything you need in one software - Overall rating: 5/5 - Reviewer: Tammy I. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered From the first call, you are greeted with a friendly voice and someone ready to help from sales to support. When issues have aroused the support team has taken care of it immediately. The software has everything we want in practice management software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DentiMax thought of everything when it comes to their software. Line item accounting is very important to stay on top of where patient balances are coming from. The ability to navigate to any part of a patient file with a click of a button. The ease of use with the option to bookmark multiple screens when needing to come back to a patient is very helpful. Overall the ease of navigating through the software is important. DentiMax kept that in mind. #### Cons I've used the software for 7 years and with each upgrade enjoy the software more. --- ### Switched from Easy Dental to Dentimax - Overall rating: 4/5 - Reviewer: emily b. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It looked easy to navigate Check eligibility quickly Easy to make new patient appointment files #### Cons Inputting claim payments Creating secondary claims Lots of clicking to get where you need to go. Wish our patient history imported from old system. #### Vendor response Hi Emily! Thank you for taking the time to leave a review for us. We appreciate your feedback! We have a quick and easy payment screen you can use to enter individual or bulk checks that works just like an EOB reads. Additionally, you don’t have to create secondary claims, just mark the patient claim ready to bill after your primary pays (right click, change secondary status to ready to bill) and send the claim out! Nothing to create here— we automate it for you. Unfortunately we can’t convert all of your old data (100% data conversion is pretty unheard of in the industry unless it’s with the same company), but I am glad you have what you need to move forward. We will be happy to provide you additional training if you would like to walk through the payment or claim process—just let us know! Sincerely, DentiMax Training Replied April 2024 --- ### Dentimax is best by far! Easy to learn and offers awsome functions. - Overall rating: 5/5 - Reviewer: Brittney W. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered The number one benefit was combinding our two dental programs into one. I no longer have to toggle between two separate offices with two separate schedules. I can view everything on one screen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My office runs much smoother now that we have a high quality dental software program. The design of the software is easy to understand and manoover through. I love putting in bulk payments. The ledger is so easy to read. Adding new patients is a piece of cake. Switching someone's insurance takes seconds. As an office manager it's important to trust your software. We rely on it to calculate balances, generate reports, and schedule our patients. I trust Dentimax. And when I have a problem I trust the people that help make Dentimax. Everyone is so friendly and eager to help. #### Cons What do I like least.......that is a tough one. I'd like to be able to edit our reports in a little easier fashion. --- ### Update of my previous review - Overall rating: 4/5 - Reviewer: Emilie M. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: July 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4.5/5 - Functionality: 3/5 #### Pros Note: this is an update to my last review of DentiMax. I had been having a lot of trouble with the supporting components of the clinical portion of the software. That includes practice management, and the document center. I would like to say that things have improved a lot. Now that things have settled a bit and that we have completed our office setup, Dentimax is running a lot smoother. We rarely encounter access violations anymore, and the lag time is two seconds at most. I'm still not completely happy with the document center because it is still very buggy to create new documents, but now that all our office documents are set up, I don't really use the document editor anymore, and everything's been fine. #### Cons I'm still waiting for tech support to provide a solution to the access violation notification we get when closing down the program, and also to fix the password issue (the program doesn't prompt the user to change their password even if the option is selected). DentiMax needs some improvements to its practice management features to make it competitive to the market. For example, DentiMax doesn't close out the month, which is a feature in Dentrix where all transactions of previous months are locked and can't be changed. DentiMax rely on the honor system for that. --- ### Product/Support Review - Overall rating: 5/5 - Reviewer: Renae S. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered For the most part, I would say that we are very pleased with Dentimax and the support. We have had issues with one of the representatives but other than that it has been good. The only problem is the hold time when calling in for support. There also seems to be a high turn over which makes it hard to build a good business relationship. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's ease of use, it is user friendly. #### Cons Cannot export reports to excel or other format unless you buy another product. #### Vendor response Thank you so much for the feedback Renae! We certainly want you to be happy with each and every team member we have, so would love more feedback on this directly when you have the chance please. We do have all of our support in-house and each person on the team is very important to us and our customer experience. Some of our team has been with us for 11 years, others are more recent. If you ever have a concern with the answer you are receiving, please ask to speak with a supervisor and we will be happy to verify the information you are getting to make sure you are taken care of. Also, you can absolutely send reports from DentiMax to excel without another product except for DentiMax and excel. I will have the training team reach out to you and make sure that you are comfortable doing so (it’s super easy!). Thank you kindly! Replied October 2016 --- ### perfect for dental office - Overall rating: 5/5 - Reviewer: evelyn r. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros when i used this software to access the patients information was really easy and fast to use #### Cons on this software is very important to put in all the information correctly if not its hard to access the information #### Vendor response Evelyn, you are a gem! Thank you so much for the nice review! I have a few training tips I could help with in case you make a boo-boo and enter something wrong, where you can still find the data. Feel free to reach out if you have some instances/examples you would like to review together. 800-704-8494 x207 or training@dentimax.com Thank you kindly, Alicia Dieujuste Replied December 2018 --- ### Easy to USe - Overall rating: 5/5 - Reviewer: David S. - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How easy it is to implement and start using and the ability to integrate both imaging, PM and clinical #### Cons The database it uses is not a mainstream software, while their staff is experienced in it's use it is hard to get outside assistance. --- ### User friendly and easy to learn - Overall rating: 5/5 - Reviewer: Eileen J. - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, scheduling and ability to customize to our practice. Reports can be customized to specific needs and wants. #### Cons Customer service hold use to take awhile but lately, there has rarely been much of a wait if one at all. --- ### Best Software I've EVER Used - Overall rating: 5/5 - Reviewer: Brittany W. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Super easy to Learn and Navigate. They all have a background in dentistry, so you there is a lot of that reflected in the software. Everyone is nice and willing to help! TWO THUMBS UP! #### Cons I don't really have any thing that sticks out as a con to me, there's tons of customization options, so if you don;t like something, its likely you can change it to you preference. --- ### OUTSTANDING CUSTOMER SUPPORT^ - Overall rating: 5/5 - Reviewer: David E. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered For the money, or any amount of money for that matter, this software provides everything I could possibly need, and then some. ABSOLUTELY get a trial program, I think you will be impressed. Don't let the low price keep you away-it is a powerful tool. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros They have thought of everything necessary in a dental software program. As a pre-computer person, still find the basic functions easy to use, very intuitive. On the two occasions that I've needed support, they have been very prompt, the most recent session with [SENSITIVE CONTENT HIDDEN] was especially great. The phone was answered immediately, and she guided me through the issue. On another occasion, when it was anticipated that there might be a wait, they advised me to e-mail a complete list of my issues and arranged a dedicated time so everything could be taken care of at the least inconvenience to me. #### Cons Truly no issues with the program. Any problems I've had were strictly due to my shortcomings as a computer illiterate. --- ### Features, function and customer service are top notch! - Overall rating: 5/5 - Reviewer: Amanda K. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered Fantastic product that provides an affordable software solution with all the bells and whistles! Customer service is absolutely second to none! A rare combination for a 'software' company! I highly recommend DentiMax. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Features and function rich, affordable, user-friendly, provides a great workflow which increases production. Dream Sensors set this software apart from anything on the market. Customer service is top notch! #### Cons Nothing. Needs more exposure on the market! Dental practitioners finally have an affordable choice for their offices! --- ### Dentmax is great - Overall rating: 4/5 - Reviewer: Sarah N. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is the 2nd software I've used prior we we're using easy dental. This software is 100% better! We had trouble learning at first but customer service is amazing. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Many functions & great customer service #### Cons None --- ### I love Dentimax, have been using since the early DOS program. I would not change practice software for anything. - Overall rating: 5/5 - Reviewer: Frank K. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered I totally recommend Dentimax. Dentimax is awesome. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Very easy to learn and master. The report writing department will work miracles. The support department equally as expert. --- ### Dentimax X-ray and Sensors - Overall rating: 5/5 - Reviewer: Joann C. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: June 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dentimax x-ray works seamlessly with Denitmax Practice Management software. Patient information is automatically sent to positively identify each patient: no more hoping that birthdates and other identifiers are entered by the staff. The sensors are designed for ease of use as well as comfort for the patient. Importing images is simple, and the software works with other peripherals as well. There's no need to get new equipment or sensors; what you have will work great. #### Cons There are problems using the front USB connections on HP computers that can make connection difficult. The back USB connections work fine. --- ### Dentimax is similar to dentrix, however it is a lot more affordable with much better training and much simplier navigation. - Overall rating: 5/5 - Reviewer: Preet A. - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Great support and efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I have customer support representative just a phone call away and get personalized help. The system is easy to use and simple to understand. #### Cons I think that it could look a little nicer, however they are developing a new look, so that should come in time. Also it would be nice to be able to link a calender so patients could schedule themselves from my website. --- ### dentimax has made my office very efficient - Overall rating: 5/5 - Reviewer: Daniel D. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered files , recalls, ledgers, insurance filing, billing procedures, notes, scheduling patients on and on, its a tall order, but not for dentimax.They have made my self and my office staff very happy. the support team is very helpful and always eager to help us learn more. In my opinion you cant beat Alecia, Britney, laura and all the support team. I recommend them without reserve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros dentimax is very easy to learn and use and the support team is very friendly and helpful. It has streamlined our office greatly #### Cons that it was not around 20 years ago! I wish that dentimax had some hours of opening on Saturday, even if it was just afew hours. --- ### Dentimax is simply the best! - Overall rating: 5/5 - Reviewer: Brad C. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered Dentimax is simply the best practice management software on the market. Easy to learn. Easy to use. Excellent integration with patient communicator and digital radiography. Excellent support. Very affordable! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability of dentimax to manage EVERYTHING. E-claims. Digital radiography. Patient communicator. Intra-oral camera. I mean EVERYTHING. #### Cons Nothing. ## More reviews [Next reviews](https://www.softwareadvice.com/dental/dentimax-profile/reviews/?page=2) --- DentiMax Reviews, Pros and Cons - 2026 Software Advice