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5
4
3
2
1
Ease-of-use
4.2
Customer Support
4.3
Value for money
4
Functionality
3.9
"The software is user friendly and I love being able to request features to be added. Also, if I run into an issue, tech support is extremely helpful and eager to resolve the problem."
"Another great aspect to this software, since it is web based they are able to continually update and make it even better, this has been great, we are happy with everything they have created."
"Overall experience has been very good and the customer support has been amazingly and surprisingly good."
"Over billing and taking forever to get refunded, horrible customer service-they treat you badly and are only available short hours for monetary issues. They purposely hang up on you and avoid calls."
"Building the report needed is time consuming and confusing. Of all the complicated things you can do with Ascend, electronic billing isn't one of them."
"Everything that I felt was missing has been added in the last year."
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