Dentrix Ascend vs Patient Communicator

Dentrix Ascend has 169 reviews and a rating of 4.20 / 5 vs Patient Communicator which has 32 reviews and a rating of 4.78 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.20 / 5 (169)

4.78 / 5 (32)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

May 6, 2020

August 6, 2020

Pros/Cons

  • Pros

  • The program is visually great to look at and is very basic, easy to use.

  • I love the fact that we can recommend changes and with in weeks they happen.

  • Cons

  • There are only a few hiccups we have found but they are small and we have found work-arounds; some verbiage in the texts or emails, but they are all being looked at or addressed.

  • i would like to see more about reporting. its not as great as it was in the original dentrix software. but you can do a lot more with this one.

  • Pros

  • The program is easy to navigate and my support rep. is very helpful. [SENSITIVE CONTENT HIDDEN] is very patient with me and offers recommendations about options that I may not be aware of.

  • Easy to work.

  • Cons

  • The software works great i just wish they could add even further integration with our practice management software so we don't have to use a separate website to reply to patients

  • I wish the online scheduling feature would hold the spot on the schedule even if you don't have the patient in yet.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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3 Recommendations

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux