Dentrix Enterprise vs vcita

RATING:

4.2

(103)

Dentrix Enterprise has 103 reviews and a rating of 4.15 / 5 stars vs vcita which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (103)
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Ease-of-Use
4 / 5
vcita
Value for Money
4 / 5
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Customer Support
4 / 5
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Functionality
4 / 5
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Last Review Written
May 24, 2022
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Pros/Cons
  • Pros

  • The support team is great, the software is user friendly in most aspects, and the schedule is easy to read.
  • I have found that so many of the software systems are SO user friendly you can pretty well figure out how to use them just by clicking around.
  • Cons

  • Two times to select the encounter number! you can't be serious. In my arena, I need to interface with a medical record as well as other systems, all those interfaces have been bad to date.
  • When interfaced with other systems, Dentrix itself is very frustrating and can't do many of the things that we need it to.
Read all user reviews
  • Pros

  • I like the fact that my customers and I receive confirmation of our appointments. I also am pleased that it is easy to use.
  • Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.
  • Cons

  • As is it does everything a small business or single consultant needs except its painful to get clients to use the client portal once they have had a single email communication with you.
  • Sometimes confusing, or sometimes things are worded weirdly meaning I have to spend a bit of time trying to configure it properly.
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Pricing Range
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Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos