# Dentrix Software Reviews, Demo & Pricing - 2026

> Review of Dentrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/dental/dentrix-profile

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Dentrix

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Overview

[Reviews](https://www.softwareadvice.com/dental/dentrix-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/dentrix-profile/alternatives/)

# Dentrix 2026: Benefits, Features & Pricing

Wondering if Dentrix is right for your organization?

Our Dental Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Dentrix

4.3

[(377)](https://www.softwareadvice.com/dental/dentrix-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About Dentrix

Dentrix is a practice management solution designed to help dental clinics manage appointment scheduling, payment processing, patient records and more. With Dentrix document center, practitioners can create, store and archive documents such as explanation of benefits (EOBs), x-ray images, insurance claims and more in a centralized repository.

The Dentrix communications manager enables medical professionals to interact with patients via email and text messaging and patients can send their appointments’ confirmations in real-time. Dentists can utilize the treatment planner to update patients' health information, add procedural steps and automatically send information to the patient’s ledger.

Dentrix allows medical clinics to review patients’ historical records, file insurance claims, print statements and track financial transactions in real-time. Pricing is available on request and support is extended via phone, email and other online measures.

Wondering if Dentrix is right for your organization?

Our Dental Software selection experts can help you in 15 minutes or less.

## Dentrix User Interface

## Popular Dentrix Alternatives

Main Product

Dentrix

4.3

[(377)](https://www.softwareadvice.com/dental/dentrix-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.00Value for money
-   4.06Customer support
-   4.20Functionality

Pricing

Available upon request

Get Price

Alternative Product

[CareStack](https://www.softwareadvice.com/dental/carestack-profile/)

4.8

[(207)](https://www.softwareadvice.com/dental/carestack-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.67Value for money
-   4.80Customer support
-   4.67Functionality

Pricing

Starting at $698.00 per month

Get Price

Alternative Product

[Adit](https://www.softwareadvice.com/dental/adit-profile/)

4.7

[(291)](https://www.softwareadvice.com/dental/adit-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.70Value for money
-   4.68Customer support
-   4.63Functionality

Pricing

Starting at $399.00 per month

Get Price

Alternative Product

[BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/)

4.8

[(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.54Value for money
-   4.74Customer support
-   4.69Functionality

Pricing

Starting at $40.00 per month

Get Price

Alternative Product

[Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/)

4.4

[(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/)

Ratings Breakdown

-   4.37Ease of use
-   4.30Value for money
-   4.54Customer support
-   4.13Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/)

4.9

[(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.86Value for money
-   4.91Customer support
-   4.81Functionality

Pricing

Starting at $49.00 per month

Get Price

## Dentrix Pros and Cons

We analyzed 377 verified reviews for Dentrix to find out what actual users really think.

Select to learn more

Intuitive Interface And Navigation

Dentrix offers a user-friendly experience with organized menus and a familiar layout, making it easy to navigate and customize for individual providers. Users appreciate its straightforward design, quick access to features, and efficient workflow, which helps streamline daily tasks in dental offices.

Quick Onboarding And Staff Training

New employees can learn Dentrix with minimal training thanks to its intuitive features and clear layout. Offices find it easy to teach staff, and ongoing learning is supported by conferences, online resources, and helpful customer service, making it accessible for teams of all sizes.

Comprehensive Dental Office Tools

Dentrix provides a complete set of tools for managing dental practices, including scheduling, billing, insurance claims, and patient records. Its compatibility with dental devices and support for most office functions make it a reliable choice for streamlining operations and improving efficiency.

Disruptive Updates And Glitches

Dentrix updates often cause issues such as software glitches, long installation times, and the need for all users to log out during upgrades. Users find frequent updates disruptive, with new features sometimes adding complexity and requiring hardware upgrades.

Long Wait Times And Inconsistency

Getting help from Dentrix customer support can be challenging due to lengthy hold times, inconsistent answers, and difficulty reaching knowledgeable staff. Many users report frustration with accessibility and the overall quality of technical assistance.

## Dentrix Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starter

Pricing available upon request

Plan includes:

-   Dentrix Product Support
-   Eligibility and Claims Processing
-   Billing and Payments
-   Patient Forms

Accelerator

Pricing available upon request

Plan includes:

-   Dentrix Communications
-   Profitability Insights Suite

Pro

Pricing available upon request

Plan includes:

-   Clinical Technology Suite
-   Digital Presence Essentials Suite

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Dentrix Features

-   Popular features found in Dental
    
    Calendar Management
    
    Charting
    
    Claims Management
    
    Client Management
    
    Client Portal
    
    Confirmations/Reminders
    
    E-Prescribing
    
    HIPAA Compliant
    
    Imaging and X-rays
    
    Medical Billing
    
    Patient Records Management
    
    Treatment Planning
    
-   More features of Dentrix
    
    Activity Dashboard
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    Appointment Management
    
    Availability Management
    
    Billing & Invoicing
    
    Booking Management
    
    Communication Management
    
    Customer Database
    
    Customer History
    
    Customizable Reports
    
    Data Synchronization
    
    Dental Practice Management
    
    Document Management
    
    Document Storage
    
    Hands-Free Charting
    
    Multi-Location
    
    Patient Communications
    
    Periodontal Charting
    
    Progress Notes
    
    Records Management
    
    Reminders
    
    Reporting & Statistics
    
    Scheduling
    
    Task Scheduling
    
    Third-Party Integrations
    
    Voice Capture
    

## Dentrix User Reviews

Overall Rating

4.3

Ratings Breakdown

5

53%

4

33%

3

6%

2

3%

1

4%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.1

Functionality

4.2

Kristen P.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Great dental software backed by excellent company

5

We love HS and dentrix for our practice!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Dentrix is very user friendly and has many features for many needs

Cons:

Too many clicking steps, not cloud based and not enough initial training. You have to dig to get the full use out of this product. Once you do, though, it’s great

Reasons for choosing Dentrix

More user friendly and well developed. Ascend is not ready for the masses!

Reasons for switching to Dentrix

Outdated software for today’s transition to digital practice charting

Read More

RW

Robin W.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

What Dentrix Taught Me About Practice Growth and Patient Experience

4

Overall— At the end of the day, Dentrix gave me what I need: visibility, consistency, and the ability to turn data into strategy. It’s not just software—it's a foundation that helps practices grow in ways that patients actually feel and appreciate.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably.

Cons:

Dentrix has a bit of a learning curve. When training new employees, it takes sometime to go over the software functions and find your flow in utilizing the features that Dentrix provides.

Reasons for switching to Dentrix

Wanted something more multifaceted for the cost.

Read More

FS

Felicia S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Dentrix is an easy software to use.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use for all staff and helpful in easy access to patient information and very good scheduling templates

Cons:

Slow to pull up from a patient file to probe screen

Read More

S L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Billing problems

2

I have been using Dentrix for 25 years. Constant updates have been a headache but Dentrix has been very functional. Terminating my relationship has been a nightmare.

Ratings Breakdown

4

Ease of use

2

Value for money

2

Customer support

4

Functionality

Pros:

Intuitive and easy to use. Handles every clinic task Ive needed to run my business. Customer sevice is great at helping run the software.

Cons:

I sold my dental practice in December. Dentrix helped with the transition to the new owner and Open Dental. \[sensitive content hidden\] has access to my bank account and they won"t stop billing me. Every month customer service says they will close my account. It is now March and they hit my account again. I cant seem to make them stop. Help!

Read More

LC

Lili C.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

I LOVE DENTRIX!

5

Working with Dentrix for 20+ years has been great. I started using the software as a dental assistant, and then receptionist to now as an Office Manager. It's AMAZING!!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love the ability to pull any reports and their accuracy. Dentrix is easy to use and easy for new team members to grasp.

Cons:

I dislike when we have errors that affect the whole Dentrix system. But other than that, I have no issues nor concerns with Dentrix.

Read More

VR

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Dentrix Review

3

My overall experience is not that great. Reports take a long time to run and do not export to Excel. The selection is generic. Dentrix is not useful compared to other products on the market.

Ratings Breakdown

4

Ease of use

2

Value for money

1

Customer support

2

Functionality

Pros:

It's basically user-friendly and easy to navigate. The chart section is good because it allows you to see everything on one page.

Cons:

Customer service is terrible. Every time I call I'm on hold for no less than 20 minutes which is frustrating. The reports are generic and most don't allow importing them to Excel.

Read More

TT

Taysia T.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Dentrix-the Epitome of Patient Care

5

Dentrix has been a great software to use in patient care. It is up to date, accurate, and quick. I am never waiting on a lagging screen. I love that Dexis and other software easily integrate into it.

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

I love how user friendly it is. It is a clean and simple software to understand. When onboarding new employees, there is great ease.

Cons:

I do think that it needs a little bit of a facelift. It looks like we are still practicing dentistry in the 2010's

Read More

SM

Samantha M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Great program for the dental community

5

I use dentrix daily in my practice. I use it to keep up to date with my patients, their schedules and appointments. I also use it to help facilitate reviews for my Google page

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Dentrix is a great program for people in the dental profession. It is incredibly easy to use for patients and compatible to other softwares.

Cons:

I honestly don't have anything bad to say about dentrix. It has been nothing but helpful in my practice.

Read More

SS

Shayan S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Dentrix keeps our dental office in step.

5

It pushed our patient flow and decreased the time spent on admin. Billing is easier and we have had much less scheduling trouble since we switched to Dentrix.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

The documentation that automatically pulls from visit to visit is great, as I can plan and treat faster as well as be consistent across providers. It is also very easy to rearrange scheduling at the last moment when plans change.

Cons:

The UI is a little old fashioned, and it took a longer time to get onboarded than I would have liked. Some staff required extra support to feel comfortable.

Read More

AO

Angelika O.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

Ehh there’s better

3

I would say my overall experience with denturists is fair definitely not. My favorite would probably not refer any other dental offices to that software.

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

I have to say it is hard to find something that I really do like about Dentrix. But if I were to pick something, I would have to say the ledger was fairly easy to read. Scheduling was also pretty convenient.

Cons:

So many things that I can say that I like lease about Dentrix the ledger and reporting we’re not my favorite in particular with the reporting it’s just not user-friendly they take forever to load, and the ledger itself is just not user-friendly because you do not allocate payments to any procedures, so you really don’t know what the money was for unless you make a note within the payment, which is kind of cumbersome

Read More

Showing 1 - 10 of 377 Reviews

[See All Reviews](https://www.softwareadvice.com/dental/dentrix-profile/reviews/)

## Dentrix Popular Comparisons

[CareStack vs Dentrix](https://www.softwareadvice.com/dental/carestack-profile/vs/dentrix/)[Adit vs Dentrix](https://www.softwareadvice.com/dental/adit-profile/vs/dentrix/)[Curve Dental vs Dentrix](https://www.softwareadvice.com/medical/curve-dental-profile/vs/dentrix/)[Practice-Web vs Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/vs/practice-web/)[ABELDent vs Dentrix](https://www.softwareadvice.com/dental/abeldent-profile/vs/dentrix/)[Eaglesoft vs Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/vs/patterson-dental-eaglesoft/)[Open Dental vs Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/vs/open-dental/)[Denticon vs Dentrix](https://www.softwareadvice.com/dental-charting/denticon-profile/vs/dentrix/)[iDentalSoft vs Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/vs/identalsoft/)[RevenueWell vs Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/vs/revenuewell/)[Cloud 9 Ortho vs Dentrix](https://www.softwareadvice.com/dental/cloud9-profile/vs/dentrix/)[Dentrix Ascend vs Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/vs/dentrix-ascend/)[tab32 vs Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/vs/tab32/)[Weave vs Dentrix](https://www.softwareadvice.com/compare/158992-Weave/vs/395297-dentrix/)[Dentrix Enterprise vs Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/vs/dentrix-enterprise/)

[Compare All Alternatives](https://www.softwareadvice.com/dental/dentrix-profile/alternatives/)

## Other Top Recommended Dental Software

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**4.5** (94)

Recently recommended **14** times

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**4.4** (285)

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[Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/)

**4.1** (235)

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[iDentalSoft](https://www.softwareadvice.com/dental/identalsoft-profile/)

**4.6** (61)

Recently recommended **9** times

Stuck Between Options?

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