--- title: "Dentrix Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Dentrix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Dentrix is a good fit for you!" source_url: "https://www.softwareadvice.com/dental/dentrix-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / [Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/) / Dentrix Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental/dentrix-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dental/dentrix-profile/alternatives/) # Dentrix User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 378 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.1/5 - Value for money: 4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 202 reviews (53%) - 4 stars: 126 reviews (33%) - 3 stars: 24 reviews (6%) - 2 stars: 11 reviews (3%) - 1 star: 15 reviews (4%) ### Most mentioned pros - I also liked being able to preset what I was scanning when scanning the same type of document for multiple patients. - Entering insurance information was convenient, and the pop-up windows made it easy to access important details quickly. - The Dental Practice management because it is a great system for scheduling patients, keeping patient records organized and billing. ### Most mentioned cons - I dislike when we have errors that affect the whole Dentrix system. But other than that, I have no issues nor concerns with Dentrix. - The UI is a little old fashioned, and it took a longer time to get onboarded than I would have liked. - Every time I call I'm on hold for no less than 20 minutes which is frustrating. ## Dentrix customer reviews Showing reviews 1-25 of 378 (page 1). ### Reliable and User-Friendly Dental Practice Management Software - Overall rating: 5/5 - Reviewer: Kayla H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Dentrix is a reliable and comprehensive dental practice management system. It helps keep patient records, scheduling, billing, insurance, and treatment information organized in one place. While some features take time to learn and occasional technical issues can occur, it is generally user-friendly and helps improve efficiency in a busy dental office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dentrix is user-friendly, keeps patient information organized, and makes scheduling, billing, insurance, and treatment planning more efficient. #### Cons Dentrix is a useful system overall, but some features have a learning curve, and the software can occasionally feel slow or more complicated than necessary. --- ### What Dentrix Taught Me About Practice Growth and Patient Experience - Overall rating: 4/5 - Reviewer: Robin W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall— At the end of the day, Dentrix gave me what I need: visibility, consistency, and the ability to turn data into strategy. It’s not just software—it's a foundation that helps practices grow in ways that patients actually feel and appreciate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As someone who lives at the intersection of patient experience, practice growth, and operational efficiency, I’ve worked with my fair share of dental practice management systems. But Dentrix is one that consistently delivers the depth and insights a marketing executive like me needs to grow a practice strategically and sustainably. #### Cons Dentrix has a bit of a learning curve. When training new employees, it takes sometime to go over the software functions and find your flow in utilizing the features that Dentrix provides. #### Reasons for switching to Dentrix Wanted something more multifaceted for the cost. --- ### Dentrix is an easy software to use. - Overall rating: 5/5 - Reviewer: Felicia S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for all staff and helpful in easy access to patient information and very good scheduling templates #### Cons Slow to pull up from a patient file to probe screen --- ### Great dental software backed by excellent company - Overall rating: 5/5 - Reviewer: Kristen P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We love HS and dentrix for our practice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dentrix is very user friendly and has many features for many needs #### Cons Too many clicking steps, not cloud based and not enough initial training. You have to dig to get the full use out of this product. Once you do, though, it’s great #### Reasons for choosing Dentrix More user friendly and well developed. Ascend is not ready for the masses! #### Reasons for switching to Dentrix Outdated software for today’s transition to digital practice charting --- ### Dentrix was a lifesaver at my previous job. - Overall rating: 5/5 - Reviewer: Dominique S. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: Self-Employed - Product usage: Used other for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My previous job at my father's dental office worked with paper files for the first 30 years. We finally convinced him to upgrade and get a computer system. We chose Dentrix and I'm glad we did! I don't have experience with others to compare, but it was such a great software. Also, you can print out the patient's chart to have a backup paper chart to file in case of an emergency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Dentrix has a ton of features that makes scheduling appointments mostly easy and stress-free. - It's easy to find the codes after the patient received their treatment and add it to their digital chart. - Easy to print patients' charts for backup files. - Billing made easy. - Customer support was always excellent #### Cons - Costly. - It can take a bit to learn everything within the software. - Only Windows compatible. I have Windows but that can be an issue for those who are Mac owners. - When scheduling appointments, sometimes the boxes cover other appointment times making them nonvisible, which ultimately makes you not realize an appointment is there and mess up the appointments for that time slot and surrounding. #### Reasons for choosing Dentrix Dentrix offers more customer support and training assistance. Our company trusted Henry Schein as we were already loyal customers. Product Switched From --- ### Reliable Dental Software with Strong Patient Management Tools - Overall rating: 5/5 - Reviewer: Gwen O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I had a positive experience using Dentrix for 7 years. It was reliable for patient management, insurance entry, scanning, and general front office workflow. I liked that it allowed multiple windows to stay open and made it easy to access patient information without constantly being redirected. While the imaging system and X-ray transfer process could be improved, Dentrix was still a strong and practical system for managing a busy dental office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used Dentrix for 7 years and really liked how efficient it was for day-to-day patient management. I appreciated that when adding family members, the last name auto-populated, and I loved that multiple windows could remain open at the same time without constantly redirecting me. Entering insurance information was convenient, and the pop-up windows made it easy to access important details quickly. I also liked being able to preset what I was scanning when scanning the same type of document for multiple patients. #### Cons The imaging system was the most difficult part for me. Transferring X-rays was hard and time-consuming, which could slow down the workflow. We also did not use integrated phone software, but I think having that option would have made communication and tracking calls much easier. I also wish there were stronger digital paperwork options where patients could complete forms electronically and have them automatically upload into their chart. --- ### Dentrix Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is not that great. Reports take a long time to run and do not export to Excel. The selection is generic. Dentrix is not useful compared to other products on the market. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It's basically user-friendly and easy to navigate. The chart section is good because it allows you to see everything on one page. #### Cons Customer service is terrible. Every time I call I'm on hold for no less than 20 minutes which is frustrating. The reports are generic and most don't allow importing them to Excel. --- ### Great program for the dental community - Overall rating: 5/5 - Reviewer: Samantha M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use dentrix daily in my practice. I use it to keep up to date with my patients, their schedules and appointments. I also use it to help facilitate reviews for my Google page #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Dentrix is a great program for people in the dental profession. It is incredibly easy to use for patients and compatible to other softwares. #### Cons I honestly don't have anything bad to say about dentrix. It has been nothing but helpful in my practice. --- ### I LOVE DENTRIX! - Overall rating: 5/5 - Reviewer: Lili C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Working with Dentrix for 20+ years has been great. I started using the software as a dental assistant, and then receptionist to now as an Office Manager. It's AMAZING!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ability to pull any reports and their accuracy. Dentrix is easy to use and easy for new team members to grasp. #### Cons I dislike when we have errors that affect the whole Dentrix system. But other than that, I have no issues nor concerns with Dentrix. --- ### Dentrix-the Epitome of Patient Care - Overall rating: 5/5 - Reviewer: Taysia T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dentrix has been a great software to use in patient care. It is up to date, accurate, and quick. I am never waiting on a lagging screen. I love that Dexis and other software easily integrate into it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love how user friendly it is. It is a clean and simple software to understand. When onboarding new employees, there is great ease. #### Cons I do think that it needs a little bit of a facelift. It looks like we are still practicing dentistry in the 2010's --- ### Dentrix keeps our dental office in step. - Overall rating: 5/5 - Reviewer: Shayan S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It pushed our patient flow and decreased the time spent on admin. Billing is easier and we have had much less scheduling trouble since we switched to Dentrix. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The documentation that automatically pulls from visit to visit is great, as I can plan and treat faster as well as be consistent across providers. It is also very easy to rearrange scheduling at the last moment when plans change. #### Cons The UI is a little old fashioned, and it took a longer time to get onboarded than I would have liked. Some staff required extra support to feel comfortable. --- ### Great Software for any Dental Practice - Overall rating: 4/5 - Reviewer: Geeta T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Great experience, great use of software imaging stored into a comprehensive system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use and create user accounts, application based system that allows for confidential records to be stored. #### Cons Would have preferred more interactive training processes (like videos) and "how to dos" --- ### Dentrix makes our workday work! - Overall rating: 4/5 - Reviewer: Alex T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Dentrix everyday in our dental clinic. It is the glue that holds our work days together. We are in the process of going paperless and Dentrix has enabled us to be confident in this big change. From scheduling efficiently to keeping track of completed and future treatment, Dentrix keeps the workday flowing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Patient charting and treatment planning are the most critical functions my workday. My office manager would tell you the eClaims and insurance verification options are important for an efficient day. We continue to learn about new options as we upgrade to Optimum Pro and take on automatic notifications and online bill pay. Because of their multiple service packages, you can personalize you package based on cost and features. It’s a good product. #### Cons You have to be familiar with the software or you will become overwhelmed by the number of buttons and options. I probably only use half of all the functions. Training is imperative and their customer service is usually good. At times, it will take a while to get through to a real person for support. #### Reasons for choosing Dentrix Cost and other user recommendations. We spoke with other doctors and their experience with both Eaglesoft and Dentrix. Dentrix always won out. #### Vendor response Thank you for the wonder feedback Alex. I would love to discuss your feedback with Dentrix further. If you're interested let me know. Replied March 2022 --- ### Dentrix over your other software systems - Overall rating: 5/5 - Reviewer: Aleida D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Definitely rate dentrix a 9/10, overall it’s a great tool and keeps the he office flowing without many issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How user friendly it is. Easy to train on and very efficient #### Cons The crash of the software at the most inconvenient times --- ### Good Single Office Starter Dental PM Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Dentrix was a good system for pre-pandemic, server based PM software for a single office. But now with multiple practices and working remotely, a cloud based system really is more realistic. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Was easy to use for myself and staff after training and acclimation period. Had all features that were needed to run a dental practice. #### Cons Finding various reports were difficult and took some digging around in. There was no way to remotely view the software, if someone wanted to remote in it to view a schedule or someone's benefits or chart notes, it would require taking control of the entire computer and someone in the office could not use it. Additional texting with patients was not two way (real time back and forth) and was not integrated into the software, required logging into a separate website not linked in Dentrix. #### Reasons for choosing Dentrix It was nationally known as one of the most used softwares for dental PM --- ### Dentrix review - Overall rating: 5/5 - Reviewer: Allison C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dentrix makes managing all aspects of a dental practice convenient and easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is by far the best dental management software I have personalky used. Everything is easy to navigate, there is not a task that I have encountered that Dentrix was not capable of, customer support is always helpful #### Cons The only flaw I have found is with treatment planning, I do think I need a tutorial but I can never get the computer figures to match the figures we come up with --- ### Thanks Dentrix - Overall rating: 5/5 - Reviewer: Joe B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since I have not studied other systems, I don't know what I am missing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have used another software years ago, switched to Dentrix and am glad I did. They are always adding new, improved modules to their system. Keep up the good works. #### Cons I know we don't use near all of the bells and whistles of this product. Need to have easy way to integrate new features without hiring a consultant. #### Reasons for switching to Dentrix Poor service and no new features. This was back in 1999. --- ### Dentrix is a great alternative to Eaglesoft - Overall rating: 5/5 - Reviewer: Richard D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Even though it is much more simple than Eaglesoft, it is user friendly at most for all new people use it. #### Cons Not very eye-catching. Boring interface. --- ### Dentrix for a Dental Office - Overall rating: 5/5 - Reviewer: Kimberly F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is very user friendly. You can go online and learn to do just about anything. #### Cons We need to update our program but need to update our computer system first. Which we just can not do at this time. --- ### Dentrix on the Daily - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Dentrix is a great software for a dental office. Like any software it has its pros and cons. Overall, it does the job. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Dentrix integrates with other software we use, such as Dexis and Yapi. #### Cons Depending on the report you run we tend to get different numbers. We have worked with Dentrix to fix this but it is still not accurate. --- ### The QWERTY of dental management software - Overall rating: 2/5 - Reviewer: Steven L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It works, but it is not pleasant to use. It is inefficient. As the title says, it is the QWERTY of dental management software. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It has a lot of features and allows us to keep track of what we need to keep track of in our office. It is the most widely used dental management software, so many dental employees are somewhat familiar with it. #### Cons It is not user friendly. It is not intuitive. It is clunky with a capital "CLUNK". Navigating through the modules does not follow basic computer navigation norms. For instance, when something (like a patient's name) is highlighted, clicking ENTER does not open that file. In fact, they are not even consistent from one module to another. There are many instances where you would expect one click to get you where you want to go, but instead it takes two or three clicks. Also, Dentrix requires more powerful computers to run than competitors. That, of course, means higher costs to use. #### Reasons for choosing Dentrix Staff already familiar with it and felt it would be too painful to switch. --- ### Poor to non existent customer service and technical support - Overall rating: 4/5 - Reviewer: Constantin C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Customer service and technical support used to be good. Last couple of years that changed for the worse. Waiting time for someone to answer a call is longer than 30 minutes and if anyone does answer, it is always a technician located overseas, with very poor understanding and command of both the English language and the software. They are answering questions by reading a script that often does not make any sense. To be connected to a technician located in the US, which are all very professional and knowledgeable, it is almost impossible. As i am typing this review, i have been on hold for 40 minutes and counting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Product is complex and relatively easy to use, but each update makes it less dependable. Each new update adds features that are practically useless and make the whole thing more cumbersome to use. #### Cons Customer service and technical support. #### Reasons for choosing Dentrix NA --- ### Pros and cons - Overall rating: 4/5 - Reviewer: Ashley M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We enjoy the talk to text ability for the hygienist when doing their initial exams, we also like the options to calibrate our machines. #### Cons Not easy to add a machine or device. Also the customer support is so so. --- ### good if you want headaches all the time - Overall rating: 2/5 - Reviewer: Alexander L. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered the rep that sold it to my office misrepresented what options the software came with. we purchased it for around K , then had to purchase licensing for all computers, then had it installed only to find out that it does not come with all the module included and you had to pay extra for the services like ebilling and ecentral (which malfunctions all the time) the service is horrible, the contact is expensive and does not cover the tech on site. The online support is not bad but not able to solve many issues. The techs that came to the office and set up the whole thing did a terrible job and the software is constantly not working properly. They cam in and set up my whole network and server and none of it works well and consistently. Software is not user friendly and required many hours to get it to work OK. Features like insurances and notes are very hard to set up to where they should be to work well. They charged money for the file transfer from ACE and that was a complete screw up and we basically had to start from scratch on everything. Took a Year to clean up the mess. If I could do it over again I would steer clear of Dentrix #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Scheduling is probably the one thing that works ok #### Cons not user friendly , horrible support, expensive, not all inclusive , constant glitches and crashes --- ### One great software to use! - Overall rating: 5/5 - Reviewer: Orlando O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dentrix costumer service is rally good and they are good with helping you answer the concerns or questions you have. Its a great software when its compare with many software I've used in the past and I wouldn't go back to the other ones. I always recommend Dentrix to any new dentist or dental offices cause I have a great experience with it, we just need to modify it to make it better for us clinicians. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is very compatible with most computer programs, has great tools to work with and is backup by great costumer service. #### Cons They are many separate windows for every single component, due to its many tools and versatility is a little hard to navigate and find certain tools or complicated on how to use them. Needs to be a little more simplify or have a content window with links that leads to what you are looking for like finances, patient images, charting, etc. ## More reviews [Next reviews](https://www.softwareadvice.com/dental/dentrix-profile/reviews/?page=2) --- Dentrix Reviews, Pros and Cons - 2026 Software Advice