Dovetail Software


 

Dovetail is a browser based, integrated practice management solution. The system is suitable for dental offices of all sizes including specialists such as periodontists, endodontists, orthodontists, and oral surgeons. 

Users of the system can utilize Dovetail in order to become paperless via a patient portal, notes, scheduling, billing, and treatment plans which can all be accessed using a tablet. Dovetail’s electronic insurance claims enables dental offices to eliminate data entry and follow-up steps required by paper based systems. 

Dovetail's cloud-based, mobile solution gives users access to information from anywhere internet is available. Dental offices can automate reminders and confirmations via email, SMS, and text messages. The system also offers a built-in payment system with imaging compatibility.

 

Dovetail - Dashboard
 
  • Dovetail - Dashboard
    Dashboard
  • Dovetail - Patient progress notes
    Patient progress notes
  • Dovetail - Exams
    Exams
  • Dovetail - Treatment plan summary
    Treatment plan summary
  • Dovetail - x-ray archives
    x-ray archives
  • Dovetail - Account statement
    Account statement
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000, Windows 10

9 Reviews of Dovetail

 

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Software Advice Reviews (7)
More Reviews (2)

Showing 1-7 of 7

Bassam from Dusk dental
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Excellent software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love it.

Pros

Easy to use, excellent customer service and support, high speed. and their services are excellent very reasonable fees.

Cons

N/A, actually there is nothing to complain about with Dovetail, I recommend it to all my friends. Thumbs up.

Review Source
 
 

Chris from Dental TI
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

True Cloud Based Practice Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The support team is great! We highly recommend anyone looking for a true Cloud solution to take the time to go through a demo and ask why Dovetail over other PMS!

Pros

The support team is terrific and very willing to take recommendations for improvement and additional feature requests. Best part is their ability to immediately implement in the current version of the software!

Review Source
 
 

Troy from Alpharetta Dental Associates
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

The team at Dovetai really l get it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The business of dentistry and the practice of dentistry is becoming increasingly software driven. Dovetail is a very forward thinking company that offers practical affordable solutions for the modern dental offfice.

Pros

The software is intuitive and so easy to use. It is designed for a mobile platform which is very different from the “you can use it on a tablet” that most of the other available software solutions offer. It seems as though the people at Dovetail thought of everything. Dovetail has crafted a product with the user experience in mind. It’s a great software not just for the doctor and staff but also from the patient perspective. The integration with other technologies makes it not just easy but fun to use.

Cons

With any product there is a learning curve. But having said that I would say there is probably more of a (un)learning curve than an actual learning curve. You can’t carry over old habits formed with previous practice management software.

Review Source
 
 

Ann from Wilkinson Family Dentistry
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great system. User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.

Pros

I found this system to be very user friendly. Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.

Cons

This system could use more on the management end. Unable to track employee time, or vacation/sick days. I also found it a bit lacking in being able to run reports. Although going paperless seems ideal, this software was not very forgiving if you were trying to accomplish this in small steps.

Review Source
 
 

Donna from Chandwani Dental
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Chandwani Dental Office Manager.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As the Office Manager at Chandwani Dental LLC, I would like to say how impressed I am with Dovetail. I like how the Apex portal allows me to view the status of a claim in full detail, check patient eligibility, remaining benefits and deductibles all from the patient's file without having to log into another website. These factors are not only a convenience but they help to improve the proficiency of my work. I am also impressed with the media tab and how it allows me to view and/or add attachments such as PDF files, pictures, and CT scans to the patient's file. All of these features are user friendly and easy to navigate. Thanks to Dovetail's improvement and modern technology, the efficiency of our office work at Chandwani Dental is greatly enhanced.

Advice to Others

this product is essential to every dental practice.

 
 

emile from DENTAL
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Very impressive EHR / PM solution. I really love this product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product is really easy to use , from creating clinical exams to the custom progress notes. All of the features are available on any mobile tablet.
Looks amazing too.

Pros

The treatment is like no ther i've seen. You just select the procedure and the teeth and insurance codes and fees automatically appear.

Advice to Others

get a demo.

 
 

Avraham from Private Practice
Specialty: General dentistry

August 2014

August 2014

Small time program

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It works on the iPad.

Likes Least

There are no reports for management or for clinical or financial practice performance. There also aren't any reports or printouts for patient performance.

Recommendations

If you're a small practice, it's okay. If you're larger, I'd recommend a separate management program.

 
 
 
Showing 1-2 of 2

Ilan from Hecht Smile

November 2016

November 2016

Dr. Ilan Hecht DDS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great tool to digitalise the Medical chart, the learning curve was fast, the software is very intuitive and easy to use. Excellent costumer service with fast responses to doubts and open to feedbacks for improvements.

Review Source: Capterra
 

Richard from Self Employed

November 2013

November 2013

An easy software to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software isn't complicated, has the features it promotes and is way cheaper than similar products. I'm still learning all the little features, but overall it's a good software.
It can by installed on mobile devices or directly in the browser which is nice too.

Review Source: Capterra