Dovetail software


9 reviews(5.0/5)
9 reviews(5.0/5)

Dovetail is a browser based, integrated practice management solution. The system is suitable for dental offices of all sizes including specialists such as periodontists, endodontists, orthodontists, and oral surgeons. 

Users of the system can utilize Dovetail in order to become paperless via a patient portal, notes, scheduling, billing, and treatment plans which can all be accessed using a tablet. Dovetail’s electronic insurance claims enables dental offices to eliminate data entry and follow-up steps required by paper based systems. 

Dovetail's cloud-based, mobile solution gives users access to information from anywhere internet is available. Dental offices can automate reminders and confirmations via email, SMS, and text messages. The system also offers a built-in payment system with imaging compatibility.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 10

9 Reviews of Dovetail

Showing 1 - 9 of 9

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  • Bassam from Dusk dental

    Specialty: General dentistry

    Number of employees: 2-10 employees

    April 2018

    Excellent software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love it.

    Pros

    Easy to use, excellent customer service and support, high speed. and their services are excellent very reasonable fees.

    Cons

    N/A, actually there is nothing to complain about with Dovetail, I recommend it to all my friends. Thumbs up.

    This review was submitted organically. No incentive was offered
    Review Source
  • Chris from Dental TI

    Specialty: General dentistry

    Number of employees: 2-10 employees

    February 2018

    True Cloud Based Practice Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The support team is great! We highly recommend anyone looking for a true Cloud solution to take the time to go through a demo and ask why Dovetail over other PMS!

    Pros

    The support team is terrific and very willing to take recommendations for improvement and additional feature requests. Best part is their ability to immediately implement in the current version of the software!

    This review was submitted organically. No incentive was offered
    Review Source
  • Troy from Alpharetta Dental Associates

    Specialty: General dentistry

    Number of employees: 2-10 employees

    February 2018

    The team at Dovetai really l get it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The business of dentistry and the practice of dentistry is becoming increasingly software driven. Dovetail is a very forward thinking company that offers practical affordable solutions for the modern dental offfice.

    Pros

    The software is intuitive and so easy to use. It is designed for a mobile platform which is very different from the “you can use it on a tablet” that most of the other available software solutions offer. It seems as though the people at Dovetail thought of everything. Dovetail has crafted a product with the user experience in mind. It’s a great software not just for the doctor and staff but also from the patient perspective. The integration with other technologies makes it not just easy but fun to use.

    Cons

    With any product there is a learning curve. But having said that I would say there is probably more of a (un)learning curve than an actual learning curve. You can’t carry over old habits formed with previous practice management software.

    This review was submitted organically. No incentive was offered
    Review Source
  • Ann from Wilkinson Family Dentistry

    Specialty: General dentistry

    Number of employees: 2-10 employees

    August 2017

    Great system. User friendly

    Ease-of-use
    Functionality
    Quality
    Support

    We researched this software while looking to upgrade our software. It had many features that we liked, but lacked too many things we as a small office used regularly.

    Pros

    I found this system to be very user friendly. Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.

    Cons

    This system could use more on the management end. Unable to track employee time, or vacation/sick days. I also found it a bit lacking in being able to run reports. Although going paperless seems ideal, this software was not very forgiving if you were trying to accomplish this in small steps.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Donna from Chandwani Dental

    Specialty: General dentistry

    Number of employees: 2-10 employees

    November 2016

    Chandwani Dental Office Manager.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As the Office Manager at Chandwani Dental LLC, I would like to say how impressed I am with Dovetail. I like how the Apex portal allows me to view the status of a claim in full detail, check patient eligibility, remaining benefits and deductibles all from the patient's file without having to log into another website. These factors are not only a convenience but they help to improve the proficiency of my work. I am also impressed with the media tab and how it allows me to view and/or add attachments such as PDF files, pictures, and CT scans to the patient's file. All of these features are user friendly and easy to navigate. Thanks to Dovetail's improvement and modern technology, the efficiency of our office work at Chandwani Dental is greatly enhanced.

  • Ilan from Hecht Smile

    November 2016

    Dr. Ilan Hecht DDS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great tool to digitalise the Medical chart, the learning curve was fast, the software is very intuitive and easy to use. Excellent costumer service with fast responses to doubts and open to feedbacks for improvements.

    Review Source: Capterra
  • emile from DENTAL

    Specialty: General dentistry

    Number of employees: 2-10 employees

    November 2016

    Very impressive EHR / PM solution. I really love this product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The product is really easy to use , from creating clinical exams to the custom progress notes. All of the features are available on any mobile tablet. Looks amazing too.

    Pros

    The treatment is like no ther i've seen. You just select the procedure and the teeth and insurance codes and fees automatically appear.

  • Avraham from Private Practice

    Specialty: General dentistry

    August 2014

    Small time program

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It works on the iPad.

    Cons

    There are no reports for management or for clinical or financial practice performance. There also aren't any reports or printouts for patient performance.

  • Richard from Self Employed

    November 2013

    An easy software to use

    Ease-of-use
    Quality
    Support

    The software isn't complicated, has the features it promotes and is way cheaper than similar products. I'm still learning all the little features, but overall it's a good software. It can by installed on mobile devices or directly in the browser which is nice too.

    Review Source: Capterra
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