All Easy Dental Reviews
1-14 of 14 Reviews
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Branda
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Easy dental
Very easy to use. It is a very simple software that gets the job done. It makes date entry so much easier
CONSI wish it showed individualized payments versus one large sum
Monique
Medical Practice, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Easy dental is great and easy to use.
Really easy to use, charting is update with terminology and modern. Features and functionality is great. Can color code schedule for different rooms or providers.
CONSI did not find anything in my opinion that I did not like about this software, so sorry there are no cons from my side.
Robert
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2019
Software is full of glitches
Unable to get help making the software do what it is suppose to do. Have to have the support on the phone log in to system for hours. Then when support is trying to make it work... no one can be on the system. So try and give a new patient a treatment plan, pay a bill... not happening. Will they waive the monthly support fees while trying to make the system work... NO. They even told me to speak to their legal department; that there is nothing I can do. I am held hostage; because of all my data is stuck with ED.
PROSI have used Easy Dental for 19 + years now. I was easy, now it barely working.
CONSThe release of Easy Dental 12 is terrible, it is full of glitches and non working functions. When you call software support , they tell you they are working on it and it may take weeks if not months to fix. They still charge you the Monthly support fees, but have a software that only works part of what it was doing just 4 months ago. They will not down grade the software to the prior functioning update... Easy dental 11.
Reason for choosing Easy Dental
I was easy and dependable, but no more. Feel free to email me and discuss the situation.
Vendor Response
Thank you for bringing your Easy Dental concerns to our attention. We understand our Customer Care team contacted you with offers to run diagnostics on your server and workstations. At that time, they learned your practice is getting a new server. When your new server is ready, Customer Care will be happy to assist with your Easy Dental installation. We feel confident that the latest release, Easy Dental 12.1, will address your concerns. Thank you for your longtime loyalty to Easy Dental.
Replied November 2019
Phil
Verified reviewer
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Easy (really Easy) Dental
Great software for beginning dentist or new private low-profile dental office.
PROSEase of use. Easy to understand. Great pricing structure.
CONSLack of customizability. Missing many functions. Of course, I used it about 20 yrs ago.
Vincent
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
An All-in-One software for all dental clinics
Excellent!
PROSI use this software at work to schedule patients, review charts, write charts, review radiographs, etc. It's really convenient for it all to be in one place. You can organize patients into different colors depending on which dentist you want to designate for them. The icon symbols also make it very easy to navigate.
CONSI think this software is great but I would like it to show more info when I drag my cursor over the patient's name on the schedule such as relevant medical history and most recent bitewings.
Bruno
Verified reviewer
Information Technology and Services, 1 employee
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed October 2021
An alternative that doesn't reach competitors
EasyDental was one of the solutions I tested during a consultancy I provided for a dental office. The focus of the consultancy was organizational strategy, mainly covering the clinic's marketing and information management. However, despite having been evaluated, this was not a chosen solution, for the reasons already mentioned.
PROSThe best feature of the system, which is the Achilles' heel of many of the competitors, is the integration with imaging exams.
CONSThe interface is aesthetically much inferior to the competition, making it unintuitive and increasing the learning curve. Competitive solutions on the market have a much higher quantity and quality of features.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed January 2019
2 year easy dental review
Fairly intuitive to navigate. Basic office management functions are present and usable.
CONSSoftware did not have good imaging integration with Gendex sensors or with intraoral camera. Office management functions do not provide specificity when producing reports. Not very much customization options for the user interface.
Krista I
Verified reviewer
Medical Practice, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2020
Decent software
The software itself is easy to use, easy to navigate, and easy to chart/add data etc. The dental charting itself is easy to read and follow, it is easy to treatment plan and review the difference of existing restorations versus pending treatment. I like that you can change the dentists column colors versus the hygienist.
CONSI do not use this software often but I have noticed that there have been a decent amount of errors while working with it, the customer service is OK (surprising because it is owned by [SENSITIVE CONTENT HIDDEN]), and when visiting their website, it seems to be so basic and difficult to navigate.
Tori
Health, Wellness and Fitness, 2-10 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2019
easy dental
its compatible with dentrix. and its basic setup
CONSthe cloud base has been tried and some love it, but for us, our location loses internet in bad storms so that is something that needs to be kept in mind when using anything on the cloud
Chris
Medical Practice, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2016
Easy yes support no
This product has had some challenges with losing patients while in an open digital function and could set a full mouth X-ray back to the beginning should this happen on the last image.
PROSVery affordable
CONSHas some glitches as it is all cloud based when managing multitasks.
Joseph
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2021
Easy Entry Software
Great ! ... My practice software for 19 years!
PROSAs a initial practice management software it was very useful for clinical and management data entry. Easy conversion!
CONSWith future cybersecurity issues ... it seems like it would be best to have a cloud-based system.
Reasons for switching to Easy Dental
Better hardware options
Batya
Computer Hardware, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
whoever made it is a genious. i am surprised agani and again how verstile it is.
keeping up to date with insurances and patient responsibilty
PROSall the modules are cleverly placed and great to work with
CONSsometiimes for tech support there's a long wait time
Stephanie
Medical Practice, 1 employee
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
2
Reviewed February 2018
Used it a few years ago...
I would say that setting up a new patient into the system was pretty easy. Adding new insurance companies and their guidelines was also pretty easy
PROSWhen I first got into the dental field, the first office I worked for had this system. I would say it seemed pretty updated and very cluttered. Not that user friendly
Anne
Medical Practice, 1 employee
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2016
Do not buy
The customer service is horrible. The people don't avswer right away and they aren't friendly.
CONSHorrible to deal with