iDentalSoft software


25 reviews(5.0/5)
25 reviews(5.0/5)

iDentalSoft is a dental practice management solution that offers integrated charting, billing, treatment planning, scheduling and imaging features. The system allows practices to choose whether to host data and backups in the cloud or in their own office. iDentalSoft also helps to manage schedules of employees working at different locations.

The system’s scheduler allows administrative staff to search openings by time, operatory, or provider; color-coding allows users to determine patient status and view confirmations and no-shows. Providers can designate time blocks for certain procedures. Users can also scan, upload and categorize the documents for access purpose.

From the patient portal, patients can register themselves, request appointments, sign consents and make payments. The solution offers HIPPA compliance and two-factor authentication which enables users to protect email attachments with a password. iDentalSoft can be used by general dentistry, orthodontics, endodontics, pediatric dentistry, periodontics and oral and maxiofacial surgery practices.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

25 Reviews of iDentalSoft

Showing 1 - 20 of 25

Start your review of iDentalSoft

Click to start
  • Carol from Dental practice mobile

    Specialty: Oral and maxillofacial surgery

    Number of employees: 2-10 employees

    August 2018

    User friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love that they can customize to all your office needs !!! Great customer service

    Pros

    Easy to use !!!! Customize all of our needs for a mobile practice !!!!the Demo was fabulous and was very educational !

    Cons

    I have no cons it’s so practice specific it’s a no brainer to use! Can handle multiple users .can go totally paperless which is perfect for us!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Identalsoft

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using software to teach my students in the classroom. It is easy to use and they love it! Thank you!

    Pros

    It is very easy to use! It is user friendly. You can even access it anywhere!

    Cons

    Not that I can think of. There is always something that is updated so it improves as time goes by.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michael from Tichy Dental LLC

    June 2018

    100% satisfied customer. I cannot imagine owning my practice and using any other dental software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    All inclusive package!
    Cloud based program is flawless!
    Customer friendly patient portal is great!
    All aspects of dental stuff is prefect and works seamlessly.
    Billing claims electronically, payments etc is top notch.
    Integrated bridge for taking X-rays directly into cloud works without problem and no 3rd party apps.
    Wow!!!! Would not trade iDS for anything.

    Cons

    No cons, truly and honestly!!!!!
    As an all-in-one program, there is plenty to learn. I'm a first time owner and support was always there for me, to get me through all areas that were new to me, mostly billing stuff. But the program is so intuitive that it really didn't take long.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Alonso from HealthCompany

    Specialty: General dentistry

    Number of employees: 51-200 employees

    June 2018

    Simple and functional

    Ease-of-use
    Functionality
    Quality
    Support

    Recommended

    Pros

    It is a complete software for the dental administration, from scheduling appointment, charging the insurers, refilling products with suppliers, very intuitive interface, dental diagrams that facilitate the handling of treatments

    Cons


    There are not many cons for this software, I feel that the screen could show a little more information about the patient that is being treated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • liane from Blackford dental

    Specialty: General dentistry

    Number of employees: 51-200 employees

    December 2017

    Simple Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Software is simple to use and to the point for a small single provider office. A great starter software and allows you to advance to bigger programs with basic knowledge.

    Cons

    This is made for small single provider offices if one is not planning on advancing practice or merging .

    This review was submitted organically. No incentive was offered
    Review Source
  • Jev from Clark Implant & Oral Surgery

    Specialty: Oral and maxillofacial surgery

    Number of employees: 2-10 employees

    November 2017

    User for 1 year

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am currently trying to find something new.

    Pros

    Easy to navigate and customer support is great. I enjoy the features that gives me the power to control what my office staff can and cannot do. HIPPA compliant. Easy to access from home.

    Cons

    Not integrated with eprescribe/ all third party. I would like it to integrate into my CBCT scanner. My billing staff have issues with it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lee from Harris Dental Solutions, Inc.

    Number of employees: 1 employee

    July 2017

    Not easy to use; complicated transactions that are not easily performed.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cloud based allows access form outside the office which is valuable; Very good at producing production reports.

    Pros

    Very clean looking; recent update improved some functionality. Buttons for bundled procedures are helpful

    Cons

    Not easy to perform routine functions; transactions are difficult to perform; reporting functions need improvement. Cannot generate accurate recall lists.

    Review Source: Capterra

    Response: iDentalSoft, iDentalsoft Inc.

    July 2017

    Thank you for the review and we appreciate enhancement requests to meet your office flow. We have taken improvement steps to best suite all users. We continue to strive to meet expectation.

  • Ann from Wilkinson Family Dentistry

    Specialty: General dentistry

    Number of employees: 2-10 employees

    July 2017

    Great software system. User friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I found that this software was mostly intuitive. Once we started using it we were quick to learn how to navigate through the different areas.

    Pros

    The team at iDentalSoft works tirelessly to accommodate your needs. They are pleasant to work with and quick to respond. We tested this system while looking for a potential system upgrade. Although this practice decided not to upgrade its software at this time, I would highly recommend it.

    Cons

    My only complaint was that they needed support on East coast time, they were working to hire someone to work the EST schedule.

  • Jeni from Kabrit Marketing

    Number of employees: 2-10 employees

    June 2017

    This is it! Stop looking.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This team is great. The reviews are great. The sales support is great. They work outside of USA in other English speaking markets (as long as you are okay with their support being USA hours)

    Cons

    Language is only in English (which is the market it's intended for so that's fine, we are trying to hack a solution for a freach speaking non-usa based market)

    Review Source: GetApp
  • Samantha from Uptown Oral Surgery & Dental Implants

    May 2017

    Idental has gone above and beyond to help our practice get up and running!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the ability to see a patient's chart from anywhere. Very easy to use and learn with unlimited technical support.

    Cons

    The only con we have experienced the printer needing to be set up in the software, but it is pretty easy once you learn it.

    Review Source: Capterra
  • Brandon from Dr. Paul O'Malley's Office

    Number of employees: 2-10 employees

    May 2017

    Amazing. Cloud-based perfection.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I can run my office and handle patients 24/7. This allows me to have a tight, automated office where I am hitting almost the million-dollar mark working only 3 days per week, taking absolutely no insurance and with only 2 employees (myself, the doctor and 1 dental assistant) We take NO insurance and we don't even do in-house financing. iDentalsoft is very heavily geared for insurance-based practices... BUT... 1. We know we are in the vast minority in terms of dental offices. Very few offices these days are cash-only. 2. The team at iDentalsoft has been helping us and continues to help us to try and adjust the software to meet more of a cash-only design. I think, in the next 6 months or so, iDentalsoft will have it to where you can simply choose if your office accepts insurance or not and it will remove a lot of the insurance stuff. Our office is such a minority on this subject but the guys at iDentalsoft still go way out of their way to help us and to adjust the software for our office. We really appreciate all the help!

    Pros

    The people I work with over at iDentalsoft, are always willing to help and they are so interested in finding out how to improve the software. They have done countless updates and upgrades and I really appreciate how to live and caring this company is.

    I have used Easy Dental, Dentrix, ACE, SolutionReach, ZocDoc, etc. iDentalsoft is a combo of all of that and it is one integrated system and is completely cloud-based.

    I have the entire software hosted by iDentalsoft and backed up so we don't even need a server in-house and we don't need to pay for an IT guy! No cables running through our office and no need to do tons of work to set up a network.

    I can just put TWAIN drivers on the computer I want to use, stick it in an operatory, and i'm good to go.

    I can access all patient files on my phone or at home and I do a LOT of patient scheduling and interaction outside of the office so it's great.

    iDentalsoft has helped me create a million-dollar practice working only 3 days a week. And we don't take ANY insurance!

    I can constantly get reviews and keep all phone notes handy and keep my database SACRED, just the way I like it.

    Plus the software just keeps getting better and better. The upgrades are dramatic.

    Review Source: Capterra
  • Dayo from Riverchase Dental Care

    April 2017

    Cloud Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really like the software. Both administrative and clinical features are just what I need. The centralized database is ideal for my practice that runs multiple locations and access to the data is available. All updates to the software is done on the server remotely

    Review Source: Capterra
  • Melba from Dental Choice PC

    March 2017

    Best Kept West Coast Dental software secret

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I truly mean it! Identalsoft is the best kept dental software west coast secret. The secret is out of the bag on the east coast. Finally! There is a dental software simple enough that the doctor enjoys it. Conversion from Dentrix was seamless. Mellenial patients are even noticing and complimenting . "Wow your office is pretty technologically advanced." I love Identalsoft. And so will you.

    Review Source: Capterra
  • Bruce from Crete family dentistry

    Specialty: General dentistry

    Number of employees: 2-10 employees

    March 2017

    IDentalSoft review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Needed a cloud based software to manage multiple offices with common shared database. Researched multiple products and chose this product. Fully functional software with very short learning curve. Data and image migration was done in very short time frame. Migration costs were minimal with excellent accuracy. As always some glitches but quickly resolved. Biggest issue was the bridge software for imaging but after tweaking it is now seamless. Support was phenomenal with almost instant response with a what I would consider a smile. Had a called returned on the weekend instead of waiting for the following week. Recall and appointment confirmation amazing. Patient portal allows appointment requests as well as the ability to complete registration, health history and hippa forms online or in reception room with tablet or kiosk. Requires a decent internet speed with always faster better.

    Pros

    Ease of use and functionality.

    Cons

    Can get a little sluggish if internet speed drops. Lack of prompt to save some items before closing.

  • Andrew from Dado Dentistry

    Number of employees: 2-10 employees

    January 2017

    Technology and human personality . King of dental software !!!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Identalsoft works on all Macs and PCs. No servers needed just the cloud. Images are beautiful and the tech support ( Mien) are genius. The CEO ( Michael) will fight in your corner and will continue to adapt to your individual needs to run your specific dental office business. They are located in Silicon Valley California and can easily support all American time zones ( eastern central mountain Pacifica and Hawaiian. Dado Dentistry only endorses Identalsoft and I am glad I left my old Archaic software company which would not adapt to my needs. My office is now running in the 21st Century with identalsoft.

    Pros

    The CEO and tech genius are real humans.

    Cons

    No flaws because unlike other software company's they can adapt to win

    Review Source: Capterra
  • Cynthia from Sustainable Smiles

    Number of employees: 2-10 employees

    January 2017

    Great Product, Does what you need it to do!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best thing about iDentalsoft is that it does what you need it to do--manage your practice without all the million extra buttons that you never use. The support IS TOP NOTCH and always available, probably one of the main reasons why I chose to go with iDentalsoft. Love the convenience of personal cloud-based software that allows me to check my schedule from the comfort of my own home. There are also so many other add-ins that end up saving you money and TIME.

    Pros

    support and ease of use

    Cons

    It needs some more options to adjust X-rays and a few other little things that would make navigating a little quicker.

    Review Source: Capterra
  • Jakima from NSBD PC

    Specialty: Orthodontics

    Number of employees: 2-10 employees

    October 2016

    Great functionality and user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Tested the product during search for new system updates.

    Pros

    The scheduling and payment communication features increases productivity and efficiency.

    Cons

    Just slightly out of my budget for nut practice size but easily a great choice for a practice with larger patient pool.

  • kirt from Flat Rate Dental

    Number of employees: 2-10 employees

    July 2016

    Has some good and working on more improvements

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software has a lot of great features. Like any program, it takes a little bit of time to get familiar with. Make sure you do some training before you dive too much into it as there is a lot you can do with it.

    Pros

    Cloud-based and for the most part easy to use.

    Cons

    X-rays do not auto advance, but they are working on it. Must have the cell phone carrier in order to send texts, but there are lots of websites that will tell you the carrier and that was not as big as deal as we thought it might be. Must use a unique URL to login so make sure to bookmark it. Mobile version still needs a little work.

    Review Source: Capterra
  • Sheldon from Goldberg Dentistry

    Specialty: General dentistry

    June 2016

    Everything that I need to run my practice and more!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    identalsoft is full featured and includes perio, scheduling, treatment planning, native imaging, employee management, payment processing and a ton of other features. reputation management.

    This has made my life so easy! I was concerned about moving to a new system, but the guys at identalsoft made the transition really easy with their migration process. I'm able to use 1 software to do everything from manage my practice. Super easy to use and super powerful!

    Cons

    Nothing that I didn't like with the experience. They are super responsive.

  • Cynthia from Sustainable Smiles/UCSF

    February 2016

    THE COMPLETE Dental Management Software & EXCELLENT Customer Service

    Ease-of-use
    Quality
    Support

    Choosing a dental management software is critical. I chose iDentalsoft because of all of the amazing features it offers wrapped up together in one package. It does all the essential functions necessary to run a dental practice and goes beyond in many aspects to streamline all the different processes, including electronic claim filing, credit card processing, emails/texts to patients....it is all included! I highly recommend any dentist to explore this option before making a decision to re-new or purchase another dental management software. iDentalsoft is effortless, easy to learn, mobile, and SECURE. A huge plus is the amazing support from Michael and his team. They help with every aspect, whether you need to transfer all your files from your old program to iDentalsoft, or if you have IT questions, or if you need help with a certain function. He and his team are there and there are no extra fees or hidden costs.

    Review Source: Capterra
Do you use iDentalSoft?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 686-5616