--- title: "Lighthouse 360 Software Reviews, Demo & Pricing - 2026" description: "Review of Lighthouse 360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dental/lighthouse-360-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Patient Management Software](https://www.softwareadvice.com/medical/patient-intake-comparison/) / Lighthouse 360 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/lighthouse-360-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/lighthouse-360-profile/alternatives/) # Lighthouse 360 Review Custom quote 1 plan Wondering if Lighthouse 360 is right for your practice? Our Patient Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Lighthouse 360 4.0 [(40)](https://www.softwareadvice.com/dental/lighthouse-360-profile/reviews/) Pricing Pricing available upon request ### About Lighthouse 360 Lighthouse 360 is a dental management software designed to help dental practices streamline appointment scheduling and patient communication processes. It provides two-way texting functionality, allowing managers to communicate with patients in virtual waiting rooms using pre-built messages. Administrators can manage drafted, sent or scheduled marketing emails and track campaign performances on a unified interface. Lighthouse 360 enables teams to send automated reminders for upcoming appointments and recommended treatment plans. Additionally, medical practitioners can track message history, collect online payments and manage patient reviews. Lighthouse 360 lets businesses integrate the system with several third-party applications such as ABELDent, XLDent, PerioVision, Dentisoft, EasyDental and more. Pricing is available on request and support is extended via phone and email. Do you work for Lighthouse 360? [Manage this product listing](https://www.g2.com/products/lighthouse-360/claim_requests/new?auto=true) Wondering if Lighthouse 360 is right for your practice? Our Patient Management Software selection experts can help you in 15 minutes or less. ## Lighthouse 360 User Interface ## Popular Lighthouse 360 Alternatives Main Product Lighthouse 360 4.0 [(40)](https://www.softwareadvice.com/dental/lighthouse-360-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 3.69Value for money - 3.82Customer support - 3.85Functionality Pricing Available upon request Get Price Alternative Product [CareStack](https://www.softwareadvice.com/dental/carestack-profile/) 4.8 [(219)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.79Customer support - 4.67Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Adit](https://www.softwareadvice.com/dental/adit-profile/) 4.7 [(300)](https://www.softwareadvice.com/dental/adit-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.70Value for money - 4.68Customer support - 4.61Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.8 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.74Customer support - 4.69Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price ## Lighthouse 360 Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lighthouse 360 Features - Popular features found in Patient Management Appointment Management Billing & Invoicing Calendar Management Charting Claims Management Communication Management HIPAA Compliant Patient Flow Management Patient Monitoring Records Management Waiting Time Tracking - More features of Lighthouse 360 Activity Dashboard Appointment Scheduling Automated Scheduling Booking Management Client Management Confirmations/Reminders Dental Practice Management Electronic Payments Live Chat Messaging Patient Engagement Patient Records Management Reminders Scheduling SMS Messaging Third-Party Integrations ## Lighthouse 360 Integrations Dentisoft Office Integration rated undefined from -1 review Denticon Integration rated undefined from -1 review ABELDent Integration rated undefined from -1 review ## Lighthouse 360 User Reviews ## Lighthouse 360 customer ratings - Overall rating: 4.0/5 - Total reviews: 40 ### Rating distribution - 5 stars: 18 reviews (45%) - 4 stars: 12 reviews (30%) - 3 stars: 6 reviews (15%) - 2 stars: 2 reviews (5%) - 1 star: 2 reviews (5%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 3.7/5 - Customer support: 3.8/5 - Functionality: 3.9/5 --- ### Easy and convenient - Overall rating: 5/5 - Reviewer: Krista I. C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Lighthouse 360 has made it easy to communicate back and forth with patients via their appointments, new insurance information, updating address, etc. It is convenient because the whole team (both front desk and clinical) can use the system by confirming appointments and communicating back and forth. #### Cons Although very convenient to use, there are still errors in regards to whether an appointment has been properly confirmed or not. (sometimes it says confirmed and it has not been). The monthly fee is a little more expensive than I would like to see but there are many resources involved in the service. --- ### Great Management Software - Overall rating: 5/5 - Reviewer: Diana G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and very helpful as well! #### Cons Reviews took longer to show up than we would have liked #### Reasons for choosing Lighthouse 360 Had better customer service- Weave is impossible to get in touch with. --- ### HARD to CANCEL! - Overall rating: 3/5 - Reviewer: charlene c. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros great for the basic services we used it for. I know that it is a great ideal when we 1st used the service. #### Cons VERY HARD TO CANCEL SERVICE. Going on 5 mths to get the service cancelled when I called in Nov to cancel for January. I WANT to CANCEL, WHY keep asking me to confirm when I said I do not want to renew the service. I still get charged when I emailed them to cancel and called. #### Reasons for switching to Lighthouse 360 administrator worked with product and highly recommended --- ### Lighthouse 360 - Overall rating: 4/5 - Reviewer: Nicole S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our office was happy when we were using Lighthouse 360 for the time being. It was not a bad service, but since we had some difficulty with the customer service, we did decide to change platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros We liked how easy Lighthouse 360 was to use. #### Cons The customer service was the hard part for our office. Unfortunately whenever we had an issue, we were not able to get anyone live on the phone to help up figure out a solution. #### Reasons for choosing Lighthouse 360 Yes, we did choose this platform over others that we viewed. --- ### Best program EVER - Overall rating: 5/5 - Reviewer: Amy T. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Absolutely loved everything about it. It was very easy to manage and navigate through. We noticed a decrease in no show appointments since the patients would receive last minute reminders of their appointments. Our office had Lighthouse360 for several years and never once had a problem. A little less than a year ago we switched to another program as they offered a little bit of a cheaper price. Biggest mistake we have ever made. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program was so easy to use and manage. So many of our patients raved about the text messaging communication and the reminders. We could group patients and send a specific text or e-mail to them. Lighthouse provided a list of patients who were overdue for their routine cleanings and would also send them reminders. It was such a time savor and "patient pleaser". #### Cons Honestly can not even think of one complaint. #### Reasons for choosing Lighthouse 360 We had Lighthouse360 prior to going to Solutionreach. We never had a complaint about Lighthouse however, Solutionreach offered a cheaper price. Or so we thought. Everything was extra money, it was so hard to navigate and figure things out. Once we signed up (they also make you sign a year contract where Lighthouse does not) we never heard from them again. We had lots of problems and it was impossible to get a hold with a tech. Where we NEVER had any problems with Lighthouse and if we had any questions we could get through right away. Biggest regret was leaving Lighthouse360. --- ### Lighthouse 360 Was Disappointing and Dangerous for Our Practice - Overall rating: 2/5 - Reviewer: Hannah S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I didn't like Lighthouse 360, we needed something HIPPA compliant for sending texts but I wish we had started with a different software as this one caused constant frustration and reaching out to customer support, which was difficult to get ahold of. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I did appreciate the ability to text message patients quickly and securely. This was very useful. Also, being able to check the schedule remotely from home was helpful. #### Cons The software was constantly crashing and wouldn't let me access the pages. I would have to clear my cache every time I used it. Multiple times the account would go out of sync, which would send out appointment reminders to patients who had canceled or rescheduled, leaving them upset and confused. Email campaigns are very limited in UX/UI and need improving. #### Reasons for switching to Lighthouse 360 Lighthouse 360 was at the time more cost effective for the practice. --- ### Great communication tool - Overall rating: 5/5 - Reviewer: Jennifer A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Cancelling appointments due to employee illness or inclement weather is SUCH a breeze, it takes me maybe 10 minutes to clear the day. Lighthouse will even call patients without an email or cell phone!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Two-way texting is absolutely a plus! When trying to fill our schedule, we don't even have to pick up the phone! #### Cons Sometimes it doesn't sync in the time frame they say it does. It's supposed to sync every 10 minutes but I've implemented changes that haven't shown up until an hour later before. #### Reasons for choosing Lighthouse 360 Price and features were the largest selling points for us. Weave was a close second, but our older employees had a really tough time figuring that out during the demo. --- ### I want to love it, but I don't - Overall rating: 3/5 - Reviewer: Shanell B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Overall it does a good job with patient appointment tracking, recare/recall and confirmation which has made our lives a bit easy. Customer service is amazing unlike what we experienced with our last software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is a great software for confirmations, and recall. It definitely has helped to improve our patient scheduling. #### Cons The software does not write back into Dentrix the way that we were told it would. The paperless forms do not auto-populate the information into the family file nor does the form generate into the patient's doc center. They are not able to "mask" the number used to confirm as the office number if it is a voIP line, which was also disappointing. #### Reasons for choosing Lighthouse 360 The promise of features/ dentrix bundle pricing. #### Reasons for switching to Lighthouse 360 Weave's customer service was terrible, the functionality of the software was not a good fit for our office. --- ### Overall Good Product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Price is okay, they raised it this year, but didn't add any additional features to reflect price change. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of text messages to patients, our practice has seen a higher rate of confirmations and response with texting, and with LH it makes it very easy #### Cons It can be very laggy, and it will have glitches where it won't send out confirmation messages, but they don't tell you, they just let it ride. That's annoying. --- ### Yikes - Overall rating: 2/5 - Reviewer: Kelsey M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Consistency. Having no feature releases made the ease of training new employees effortless (literally)! #### Cons We began using this software many many years ago. Since then, not a single feature update has been made. Very disappointing for the huge price tag. #### Reasons for switching to Lighthouse 360 Price --- Showing 1 - 10 of 40 Reviews [See All Reviews](https://www.softwareadvice.com/dental/lighthouse-360-profile/reviews/) ## Lighthouse 360 Popular Comparisons [CareStack vs Lighthouse 360](https://www.softwareadvice.com/dental/carestack-profile/vs/lighthouse-360/)[Adit vs Lighthouse 360](https://www.softwareadvice.com/dental/adit-profile/vs/lighthouse-360/)[Weave vs Lighthouse 360](https://www.softwareadvice.com/compare/158992-Weave/vs/214726-lighthouse-360/)[Dentrix vs Lighthouse 360](https://www.softwareadvice.com/dental/dentrix-profile/vs/lighthouse-360/)[Eaglesoft vs Lighthouse 360](https://www.softwareadvice.com/dental/lighthouse-360-profile/vs/patterson-dental-eaglesoft/)[Solutionreach vs Lighthouse 360](https://www.softwareadvice.com/dental/lighthouse-360-profile/vs/solutionreach-dental/) [Compare All Alternatives](https://www.softwareadvice.com/dental/lighthouse-360-profile/alternatives/) ## Other Top Recommended Patient Management Software [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **254** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **226** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **225** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1383) Recently recommended **186** times Stuck Between Options? 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