NexHealth Software

4.95 / 5 (22)

Our advisors have recommended this product 1 time in the last 30 days

About NexHealth

NexHealth is an EHR-integrated patient booking platform that enables practices to digitize the patient experience with real-time scheduling, patient communications, and more. NexHealth utilizes real-time scheduling that can be embedded onto websites or text/email messages and fully automated SMS/email recalls and reminders to attract and retain patients.

NexHealth can integrate with any third-party dental and healthcare EHR systems using their RESTful API.


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Supported Operating System(s):

Windows 8, Windows 10

22 Reviews of NexHealth

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(21)

21

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

February 2019

User Profile Picture

Brett from North Shore Family Dental Care

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Dental Software

Patient communication hurdles knocked down daily has led to a decrease in our cancellation rates and has increased our revenue as a result.

Pros

Two way texting with patients! This has been a lifesaver multiple times.

Cons

Redundancy of some tasks such as online scheduling.

October 2019

Andrew from Andrew L Howard, DMD

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

One Product, Everything We Need

Pros

We've been using NexHealth in our office for about 2 years, and what I've loved from the beginning is the complete suite it offers. More than just appointment reminders, we can collect reviews (and customize who receives those requests) and offer online bill payment - which our patients really appreciate. And it's all contained within one dashboard in my browser.

Cons

I'd like patients to be able to pay partial payments without needing to go through me to resend the patient request, and some bulk options/autofilling features would make the feature even more helpful.

Reasons for Switching to NexHealth

I appreciated the customization options in NexHealth, as well as the ease of the interface. The option for online bill pay sealed the deal.

April 2021

Ashley from Advanced Dental

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

Convenient Patient Communication

Being able to text patients for reminders, scheduling etc has been so helpful during the pandemic.

Pros

In this day and age where everyone is reliant on their phone and texting is the easiest form of communication, NexHealth has helped keep up connected with patients.

Cons

It would be nice if you could narrow down to search for specific qualities when sifting through patients. I'd love a feature to search "missed" or "cancelled" appts right in the software.

January 2019

Krislyn from Grand Street Dental

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

NexHealth Has changed the game of dentisty forever~

The benefits of using nexhealth is for certain the capability of keeping up with patients and appointments in this fast pace NYC we live in. We are able to really connect with our clients and keep our conversations documented. This has really helped avoid broken appointments!

Pros

I love that we are able to communicate in real time to our pateints via text. I love all the inforamtion that is requested at the time of making their appointments. It is seamless!

Cons

The only issue I can consider is when patients who made appts on nexhealth break their appointment, yet they still get a reminder. If its broken on our schedule, it should sync and break on Nexhealth site. We have to manually remove them.

February 2019

Azadeh from Azadeh Akhavan, DDS, PLLC

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2019

NexHealth platform

Our practice loves NexHealth. It covers all aspects of our business needs in terms of patient communication. The customer service is fantastic and the team is always available to help guide us through any issue we experience.

Pros

We love that the software allows for effective and simple communication with our patients. Everyone has busy schedules in NYC and NexHealth allows our patients to make appointments online, send us a quick texts, confirm appointments and pay their bills - all through their smart phones!

Cons

The system doesn't allow for a good way for patients to leave reviews - our patients find it a bit cumbersome to go from the NexHealth 5-star review system (which is not seen by the public) to actually writing a review on Google.