Open Dental Software


Open Dental is an open source dental solution that includes on-premise electronic charting, billing, practice management and imaging applications that are suitable for both large and small dental practices. Prescribing capabilities include e-prescribing and printed prescriptions, which can be filled in using predefined templates. Prescriptions are automatically logged and can be reviewed using a specially created report.

The treatment plan module collects all required treatments for an individual patient, organized in order of priority. Users can send, add and modify preauthorization treatment forms from this module and can modify fees for individual procedures.

The solution provides a patient portal to make payments, view appointments, view treatment plans, send or receive webmail and download summaries of care.The appointment calendar can be viewed in daily or weekly mode. Appointments can be color-coded to distinguish between providers.Open Dental is compatible with Windows, Linux and Mac operating systems. Support is offered via phone and chat.

Patient chart
Patient chart

Patient chart

Family module

Family module

Treatment plan

Treatment plan

Appointment scheduler

Appointment scheduler

Images module

Images module

Manage functions

Manage functions

Supported Operating System(s):

Windows XP, Mac OS, Linux, Windows 8, Windows 10



36 Reviews of Open Dental

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 36 reviews

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R D from R D Fernandes DDS

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Open Dental

Pros

This is a service that has help a colleague of mine and now I am waiting fr my opportunity in my region.Patients are referred to the practice.

Cons

The wait to be able to get on the referral list.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Dentrix is Better

Pros

I've used Open Dental for almost 6 months now after using Dentrix for almost 3. I think Open Dental has too much functionality which is a good and bad thing. I often get lost when looking for certain things.

Cons

Not the most user friendly dental CRM software available.

Review Source: Capterra

evelyn from ion dental group

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

very convenient

Pros

This software is very organized and very easy to use the features are so convenient for reminders on patients management

Cons

too many features to choose from. its better to get trained to use all the features

Review Source: Capterra

Response: Open Dental Software, Open Dental

October 2018

Thank you Evelyn! If you ever do have an issue, you can always escalate to management as needed. I appreciate your kind review. Nathan Sparks CEO Open Dental

Tina from COPE Center for Colorectal and Pelvic Health

Specialty:  General dentistry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great Dental Practice Manager

Pros

Flexible, has many features that usually cost a lot more, time-saving, paperless, great ability to customize reports

Cons

Storage and encryption are your responsibility, compatible with Windows software but you may be able to modify to apple

Review Source

Kathy from North American Dental Group

Specialty:  General dentistry

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Open dental is a good product

Pros

Easy to use and understand. Easy to learn the functions. User friendly and color coded well. Easy to access all patient information with a few clicks.

Cons

Slow at times, and can be glitchy. Some functions have too many steps to get to hat you need to do.

Review Source

Dominic from Moreton Bay Technology

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Nice apps for dental clinic scheduling

Pros

The tooth charting is very important feature that can be stored and also can import the dental x Ray then can full out any time

Cons

I did like this apps because only a windows based i recommend to have web based for this that accessible by online users

Review Source: Capterra

xochitl from Happy Teeth Dental

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great dental software.

You can use this to set up your office in a digital format. From patient forms to monthly reports. It works well with other programs, too.

Pros

It's open source, which I love, therefore, I'm able to change, adjust and add forms, lab slips, charting and much more. Reports are easy and the selection is great. The interface is user friendly and quick to learn. The fees are minimal, if desired to have support, to free. The are certain programs that can be purchased or added for a fee, mobile view, e-claims etc.

Cons

I don't like that only one section can be opened at a time. You can't have the patient chart and the schedule open at the same time.

Review Source: Capterra

Response: Open Dental Software, Open Dental

June 2018

Thank you for the great review. Note that you mention that you can only open one section at a time. Some areas do allow this, but for the main windows that do not, simply open multiple instances. I always keep two instances open so that if I am about to check someone out, for instance, yet I want to work on another account or take incoming calls, I can do both at once! (Nathan, CEO Open Dental)

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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

May 2018

I love it, it's very easy to use

Pros

It is a very complete software for any dental office. It is very easy to use, it helps you to organize your day to day in a very efficient way, I recommend it.

Cons

it becomes slow on some occasions, and technical support does not solve the problem quickly, usually takes one or two days

Review Source: Capterra

Nancy from Staley Dental Arts

Specialty:  General dentistry

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

May 2018

First time Open Dental User

Their support team is great! Always pleasant and very friendly. I have never felt like I was being rushed when I had a problem and needed their help.

Pros

I like the fact that if I don't understand how to use a function, even after reading instructions in their help section, they have never once made me feel like a lesser person.

Cons

not being tech savvy enough to follow the directions for help and end up having to call support for help

Review Source

kayla from Dental

Specialty:  Orthodontics

Number of employees:  201-500 employees

Ease-of-use

Functionality

April 2018

Open dental is easy to use once you get a hang of it

Pros

I love that I can go to open dental website if I ever have any questions about the software or it’s functions

Cons

It’s not like any other dental softwares on the market. It functions completely different. But I would still recommend

Review Source

Frank from Excel Dental Group

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Very intuitive software in which more options are being added upon new updates. More bangs for buck

Pros

Prompt customer services & technical supports. Very intuitive & regular updates in which more options being added.

Cons

I wish more graphic interactive modules being added to better demonstrate in clinical mode. Intra communication tools enabled.

Review Source: Capterra

Jennifer from The Dentists at Greenway

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Very easy software to learn!

Pros

The icons are very large and it is easy to find what you are looking for. The first time I used it I felt like I had used it several times before!

Cons

I feel that there are too many steps in order to get to things such as the "notes" section. I had to write the steps down at first so I would remember.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Open Dental is an amazing piece of software, with excellent support and customization

Much, much less time on hold for support. Much less reason to even call support. This program is incredibly well made, and just works. It's super easy to install, and it integrates with pretty much all of the imaging software that's out there. Make no mistake - you can not go wrong with Open Dental.

Pros

Being that this is an open source program for dental practice management, there are a wide variety of plug-ins and customization that are out there. Also, the support is amazing. Many of our clients use Open Dental, and we support it in our business. When you call for support, they'll remember your name, and there's barely any hold-time when comparing to Schein or Patterson, which can have 30+ minutes of hold time at times.

Open Dental has a lot of reports that you can run as well, and it's easier in comparison to some of the competitors. This is by far our favorite dental practice management software, and we use and support all of them.

The cost is fair as well. This software has incredible value.

Cons

There's not much I don't like about this software, since it's so easy to install and to use. I would say the biggest con, is that when people are changing software to open dental, there's a bit of a steep learning curve. However, that's true of all dental practice management software.

Review Source: Capterra

Lee from Brighter.com

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to use with manageable reporting

Makes management of dental practice predictable.

Pros

Extraction of data; patient profile is complete. Access is easy to control. Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. X-rays integrated with the software.

Cons

Some data not extracted in an easy to use format. Need more levels of access to give specific tasks to specific individuals. Use of prompts to complete data fields would be a nice enhancement.

Review Source: Capterra

Ashley from Blackford Dental

Specialty:  General dentistry

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Open Dental software is amazing and EASY to use!! Love the software

I love this software and the customer support is friendly and well knowledged.

Pros

Easy to navigate and use. The easiest software to learn for anyone in the dental field. I call Open Dental the "Software for Dummies"

Review Source

ASHLEY from BLACKFORD DENTAL MGMT

Specialty:  General dentistry

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

November 2017

open dental

Open Dental is a very well liked software by all of our employees. It is easy to use, especially when having to train.

Pros

easy to use, very straight to the point, icons show you exactly what you are looking for, everything you need is at the click of a button

Cons

The only issue I have with this software, is that if you have multiple offices you have to look up a patient by each office. There is not 1 search place that will search a patient at all locations.

Review Source

Amber from Chattanooga Dental Studio

Specialty:  General dentistry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

We love what OpenDental offers!

We tell people to make the switch to OpenDental all the time!

Pros

Everything—the support is awesome. The software is always adapting to what dentists need in ways that actually benefit them and the program isn’t bloated with a bunch of “features” that aren’t useful.

Cons

I hate to complain because there’s not too much to complain about... but we don’t love that you can’t edit the hours on the schedule to only start at 6 or 7 AM and end at 6 PM. Again... petty.

Review Source

Aubrey from McDonough Center for Family Dentistry

Specialty:  General dentistry

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

So easy a child could use it

I came into the dental field knowing absolutely nothing about dentistry. Open dental makes it super easy to learn from and to navigate from task to task. We have other offices that use dentrix, and I can not stand trying to use that. Open dental is definitely the best for any dentist office.

Pros

Everything is color coordinated. It's very easy to use that my 2 year old could figure it out. It's like connect the dots but for dental.

Cons

Support some times can be slow in responding to our needs when the systems go down, but it is very rare when this happens and when it does, I completely understand because they always end up fixing it within the 24-48 hour time frame.

Review Source

David from Pier 210 Dental Group

Specialty:  General dentistry

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Compared to the other major programs, OD is easy to use, inexpensive and takes very little computer power.

Pros

Ease of use. Almost anyone can use it with minimal training. Very intuitive and well laid out. Works on any computer.

Review Source

Illya from Gowanus Dental

Specialty:  General dentistry

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Overall excellent experience.

Pros

Ease of use is and ability for new staff to learn on is fantastic. The support is easily accessible and every issue has been resolved quickly.

Cons

There are some graphics that can be updated, but overall I have ad a great experience. I would and have recommended this product.

Review Source

Displaying 1 - 20 of 36 reviews