Open Dental software


34 reviews(4.5/5)
34 reviews(4.5/5)

Open Dental is an open source dental solution that includes on-premise electronic charting, billing, practice management and imaging applications that are suitable for both large and small dental practices. Prescribing capabilities include e-prescribing and printed prescriptions, which can be filled in using predefined templates. Prescriptions are automatically logged and can be reviewed using a specially created report.

The treatment plan module collects all required treatments for an individual patient, organized in order of priority. Users can send, add and modify preauthorization treatment forms from this module and can modify fees for individual procedures.

The solution provides a patient portal to make payments, view appointments, view treatment plans, send or receive webmail and download summaries of care.The appointment calendar can be viewed in daily or weekly mode. Appointments can be color-coded to distinguish between providers.Open Dental is compatible with Windows, Linux and Mac operating systems. Support is offered via phone and chat.

Supported Operating System(s):
Windows XP , Mac OS , Linux , Windows 8 , Windows 10

34 Reviews of Open Dental

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  • Tina from COPE Center for Colorectal and Pelvic Health

    Specialty: General dentistry

    Number of employees: 2-10 employees

    August 2018

    Great Dental Practice Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Flexible, has many features that usually cost a lot more, time-saving, paperless, great ability to customize reports

    Cons

    Storage and encryption are your responsibility, compatible with Windows software but you may be able to modify to apple

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • evelyn from ion dental group

    Number of employees: 2-10 employees

    July 2018

    easy to use and manageable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    patient management and schedule organizer. i was also able to make myself some personal task notes

    Pros

    i used this software while i was working a dental office and it has a lot pf features that helps for patient care

    Cons

    everything worked alright. the only thing is that it wont let you overbook patients at the same time keeps asking you to confirm if you want to schedule the appointment which is no big deal

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kathy from North American Dental Group

    Specialty: General dentistry

    Number of employees: 1,001-5,000 employees

    June 2018

    Open dental is a good product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and understand. Easy to learn the functions. User friendly and color coded well. Easy to access all patient information with a few clicks.

    Cons

    Slow at times, and can be glitchy. Some functions have too many steps to get to hat you need to do.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dominic from Moreton Bay Technology

    Number of employees: 51-200 employees

    June 2018

    Nice apps for dental clinic scheduling

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The tooth charting is very important feature that can be stored and also can import the dental x Ray then can full out any time

    Cons

    I did like this apps because only a windows based i recommend to have web based for this that accessible by online users

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • xochitl from Happy Teeth Dental

    June 2018

    Great dental software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    You can use this to set up your office in a digital format. From patient forms to monthly reports. It works well with other programs, too.

    Pros

    It's open source, which I love, therefore, I'm able to change, adjust and add forms, lab slips, charting and much more. Reports are easy and the selection is great. The interface is user friendly and quick to learn. The fees are minimal, if desired to have support, to free. The are certain programs that can be purchased or added for a fee, mobile view, e-claims etc.

    Cons

    I don't like that only one section can be opened at a time. You can't have the patient chart and the schedule open at the same time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Open Dental Software, Open Dental

    June 2018

    Thank you for the great review. Note that you mention that you can only open one section at a time. Some areas do allow this, but for the main windows that do not, simply open multiple instances. I always keep two instances open so that if I am about to check someone out, for instance, yet I want to work on another account or take incoming calls, I can do both at once! (Nathan, CEO Open Dental)

  • Verified Reviewer

    May 2018

    I love it, it's very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a very complete software for any dental office. It is very easy to use, it helps you to organize your day to day in a very efficient way, I recommend it.

    Cons

    it becomes slow on some occasions, and technical support does not solve the problem quickly, usually takes one or two days

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nancy from Staley Dental Arts

    Specialty: General dentistry

    Number of employees: 2-10 employees

    May 2018

    First time Open Dental User

    Ease-of-use
    Functionality
    Quality
    Support

    Their support team is great! Always pleasant and very friendly. I have never felt like I was being rushed when I had a problem and needed their help.

    Pros

    I like the fact that if I don't understand how to use a function, even after reading instructions in their help section, they have never once made me feel like a lesser person.

    Cons

    not being tech savvy enough to follow the directions for help and end up having to call support for help

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • kayla from Dental

    Specialty: Orthodontics

    Number of employees: 201-500 employees

    April 2018

    Open dental is easy to use once you get a hang of it

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I love that I can go to open dental website if I ever have any questions about the software or it’s functions

    Cons

    It’s not like any other dental softwares on the market. It functions completely different. But I would still recommend

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Frank from Excel Dental Group

    April 2018

    Very intuitive software in which more options are being added upon new updates. More bangs for buck

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Prompt customer services & technical supports. Very intuitive & regular updates in which more options being added.

    Cons

    I wish more graphic interactive modules being added to better demonstrate in clinical mode. Intra communication tools enabled.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jennifer from The Dentists at Greenway

    March 2018

    Very easy software to learn!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The icons are very large and it is easy to find what you are looking for. The first time I used it I felt like I had used it several times before!

    Cons

    I feel that there are too many steps in order to get to things such as the "notes" section. I had to write the steps down at first so I would remember.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    Open Dental is an amazing piece of software, with excellent support and customization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Much, much less time on hold for support. Much less reason to even call support. This program is incredibly well made, and just works. It's super easy to install, and it integrates with pretty much all of the imaging software that's out there. Make no mistake - you can not go wrong with Open Dental.

    Pros

    Being that this is an open source program for dental practice management, there are a wide variety of plug-ins and customization that are out there. Also, the support is amazing. Many of our clients use Open Dental, and we support it in our business. When you call for support, they'll remember your name, and there's barely any hold-time when comparing to Schein or Patterson, which can have 30+ minutes of hold time at times.

    Open Dental has a lot of reports that you can run as well, and it's easier in comparison to some of the competitors. This is by far our favorite dental practice management software, and we use and support all of them.

    The cost is fair as well. This software has incredible value.

    Cons

    There's not much I don't like about this software, since it's so easy to install and to use. I would say the biggest con, is that when people are changing software to open dental, there's a bit of a steep learning curve. However, that's true of all dental practice management software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lee from Brighter.com

    Number of employees: 51-200 employees

    March 2018

    Easy to use with manageable reporting

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Makes management of dental practice predictable.

    Pros

    Extraction of data; patient profile is complete. Access is easy to control. Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. X-rays integrated with the software.

    Cons

    Some data not extracted in an easy to use format. Need more levels of access to give specific tasks to specific individuals. Use of prompts to complete data fields would be a nice enhancement.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ashley from Blackford Dental

    Specialty: General dentistry

    Number of employees: 51-200 employees

    December 2017

    Open Dental software is amazing and EASY to use!! Love the software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love this software and the customer support is friendly and well knowledged.

    Pros

    Easy to navigate and use. The easiest software to learn for anyone in the dental field. I call Open Dental the "Software for Dummies"

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • ASHLEY from BLACKFORD DENTAL MGMT

    Specialty: General dentistry

    Number of employees: 1,001-5,000 employees

    November 2017

    open dental

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Open Dental is a very well liked software by all of our employees. It is easy to use, especially when having to train.

    Pros

    easy to use, very straight to the point, icons show you exactly what you are looking for, everything you need is at the click of a button

    Cons

    The only issue I have with this software, is that if you have multiple offices you have to look up a patient by each office. There is not 1 search place that will search a patient at all locations.

    This review was submitted organically. No incentive was offered
    Review Source
  • Amber from Chattanooga Dental Studio

    Specialty: General dentistry

    Number of employees: 2-10 employees

    November 2017

    We love what OpenDental offers!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We tell people to make the switch to OpenDental all the time!

    Pros

    Everything—the support is awesome. The software is always adapting to what dentists need in ways that actually benefit them and the program isn’t bloated with a bunch of “features” that aren’t useful.

    Cons

    I hate to complain because there’s not too much to complain about... but we don’t love that you can’t edit the hours on the schedule to only start at 6 or 7 AM and end at 6 PM. Again... petty.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Aubrey from McDonough Center for Family Dentistry

    Specialty: General dentistry

    Number of employees: 201-500 employees

    August 2017

    So easy a child could use it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I came into the dental field knowing absolutely nothing about dentistry. Open dental makes it super easy to learn from and to navigate from task to task. We have other offices that use dentrix, and I can not stand trying to use that. Open dental is definitely the best for any dentist office.

    Pros

    Everything is color coordinated. It's very easy to use that my 2 year old could figure it out. It's like connect the dots but for dental.

    Cons

    Support some times can be slow in responding to our needs when the systems go down, but it is very rare when this happens and when it does, I completely understand because they always end up fixing it within the 24-48 hour time frame.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • David from Pier 210 Dental Group

    Specialty: General dentistry

    Number of employees: 11-50 employees

    August 2017

    Compared to the other major programs, OD is easy to use, inexpensive and takes very little computer power.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. Almost anyone can use it with minimal training. Very intuitive and well laid out. Works on any computer.

    This review was submitted organically. No incentive was offered
    Review Source
  • Illya from Gowanus Dental

    Specialty: General dentistry

    Number of employees: 2-10 employees

    August 2017

    Overall excellent experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use is and ability for new staff to learn on is fantastic. The support is easily accessible and every issue has been resolved quickly.

    Cons

    There are some graphics that can be updated, but overall I have ad a great experience. I would and have recommended this product.

    This review was submitted organically. No incentive was offered
    Review Source
  • hannah from Blackforddental Management

    Specialty: General dentistry

    Number of employees: 1,001-5,000 employees

    June 2017

    Open Dental is highly Recommended

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Open Dental is very easy to navigate. I have used other softwares Eaglesoft and Dentrix. Eaglesoft is very similar to Open Dental. Dentrix has a 1 Star rating compared to Open Dental. Open Dental has a up to date look and the features are non comparison to others. You would have to see for yourself. The ease of setting templates to your schedules, adding patients, viewing notes, creating reports, the list can go on and on.

    Cons

    This could be a server problem but we have a very large company and when connecting remotely from another location the system runs very slow.

  • Jenny from Blackford Dental

    Specialty: General dentistry

    Number of employees: 1,001-5,000 employees

    June 2017

    Easy to learn and use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Able to search multiple offices at one time
    Easy to learn the software
    Easy to find the areas of the patient chart that is needed

    Cons

    Occasionally have issues with getting the appointment area open to find a patient account that is needed

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