--- title: "Open Dental Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Open Dental. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Open Dental is a good fit for you!" source_url: "https://www.softwareadvice.com/dental/open-dental-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dental Charting Software](https://www.softwareadvice.com/dental-charting/) / [Open Dental](https://www.softwareadvice.com/dental/open-dental-profile/) / Open Dental Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental/open-dental-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dental/open-dental-profile/alternatives/) # Open Dental User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 89 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 69 reviews (78%) - 4 stars: 12 reviews (13%) - 3 stars: 3 reviews (3%) - 2 stars: 3 reviews (3%) - 1 star: 2 reviews (2%) ### Most mentioned pros - Overall, Open Dental has helped our office operate more efficiently and provide a better experience for our patients. - I also appreciate the frequent updates, which continuously improve the system and add useful features. - The software provides great value for the cost, and the support team is responsive and knowledgeable. ### Most mentioned cons - Sometimes, I experienced malfunctions such as a "frozen screen," which required me to reopen the application or even reset my computer during work, while on a phone call, or when encountering a delay while trying to open a patient's file. - I noticed we are loosing patients because of lack of tools to track them. - Many features can only be used in US, unfortunately. ## Open Dental customer reviews Showing reviews 1-25 of 89 (page 1). ### Great dental software - Overall rating: 5/5 - Reviewer: Blanca S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to customize and feature-rich. You can tailor it to what you want #### Cons Monthly support costs, but you don’t have to pay this fee --- ### The Best Practice Management Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Open Dental manages all of our schedule, records, and manage claims and payments. I couldn't practice without it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used Dentrix and Eaglesoft before using Open Dental, and have to say that Open Dental is by far the best. Everything is straightforward, it's simple to learn, and very customizable. Managing patient records and tracking claims and payments is a breeze. Their customer support is incredibly helpful, and the backlog of webinars and videos are the perfect training tools for someone learning the software. On top of the great functionality, the cost is incredibly affordable and makes selecting Open Dental a no brainer. #### Cons The only downside that I've experienced is that some things take extra steps to reverse if you've made a mistake. Other than that, it's very easy to use. #### Reasons for choosing Open Dental I didn't want the monthly expense that comes with cloud based options, and wanted something server based. #### Vendor response Thank you for the feedback - we're so happy to hear that you're capitalizing on the customization options in the software and using all our training resources! We'll continue to work hard to make Open Dental the best value on the market. Welcome to the Open Dental community :) Replied June 2022 --- ### Open Dental Review - Overall rating: 5/5 - Reviewer: Annie G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! I have been working with it for 10 years now and have no complaints. Sometimes software update changes are hard to get used to, but then it's like nothing happened. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to use and has many helpful features such as saving appointments, keeping patients on a asap list, organizing recall and easy to follow accounting. #### Cons It is hard sometimes having only one screen, going from one patient to another. You have to be careful that the patient highlighted at the top is the one working with. When working quickly, I've booked the wrong patient by accident. --- ### Open Dental software pros and cons. - Overall rating: 2/5 - Reviewer: Ryszard W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It was good. Support is good. Software does what is necessary. However in case of any escalations they are not cooperative. It clearly shows they grow too large and are disconcerted with individual users. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Affordability. I like voting system for new features (however new features are done very slowly, it typically take years before they are considered). There is some ease of use and lots of online trainings. #### Cons With lower price comes lower expectations. First of all the Canadian version is not put sufficient efforts. I really would advise all Canadians to consider other software suppliers who consider Canadian market more seriously. Many features can only be used in US, unfortunately. Finally the weakest part is patient tracking. It simply lacks feature to assure no patients is left behind. I noticed we are loosing patients because of lack of tools to track them. Any tracking is done with manual queries which can be very unfriendly to end user. #### Reasons for choosing Open Dental Price, it was significantly less expensive. --- ### Everything you need, nothing you don't. - Overall rating: 5/5 - Reviewer: Lori M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered There is a learning curve, but if you take the time to explore the features, you will find the solution to nearly every problem you have ever come across. If not, it's probably in the next update. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clearly designed by people that understand dentistry. #### Cons Price of eservices. Specifically text and emails. #### Reasons for choosing Open Dental An opensource platform felt like our investment had a chance of standing the test of time. #### Vendor response Thank you for your kind words and the feedback, as we are always looking for ways to improve. We look forward to supporting your practice for years to come! Replied May 2022 --- ### Reliable and Cost-Effective Dental Practice Management Software - Overall rating: 5/5 - Reviewer: Diva C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Open Dental has been very positive. The software has helped our practice stay organized and operate more efficiently by streamlining patient management, scheduling, billing, and treatment planning. It offers a wide range of features at a reasonable cost, and the regular updates continue to improve the user experience. While there is a learning curve for new users, the system is reliable, customizable, and well-supported. I would recommend Open Dental to other dental practices looking for a comprehensive practice management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Open Dental has been an excellent investment for our practice. It is user-friendly, reliable, and offers all the tools needed to manage patients, appointments, treatment plans, billing, and reporting in one place. The software provides great value for the cost, and the support team is responsive and knowledgeable. I also appreciate the frequent updates, which continuously improve the system and add useful features. Overall, Open Dental has helped our office operate more efficiently and provide a better experience for our patients. #### Cons One aspect I like least about Open Dental is that there can be a learning curve for new users because of the large number of features and customization options available. Some processes may take time to learn initially, but once users become familiar with the system, it becomes much easier to navigate and use effectively. --- ### Open Dental - Overall rating: 5/5 - Reviewer: Lena M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I recommended open dental over any other dental software. i have used eaglesoft, dentrix, curve hero, easy dental, and a few more and open dental is by far my favorite #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Open dental is very user-friendly. Open dental makes it very easy to figure things out if you do not know how to do something by utilizing there help button on tool bar. #### Cons The live support is not an option unless you pay monthly for the service so therefore sometimes it takes a little bit to find the answers --- ### Best dental software hands down - Overall rating: 5/5 - Reviewer: Arthur K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and versatile. I really like the simplicity of the software. It's great for general dentistry as well as orthodontics. #### Cons integration with other software, I don't know how to seamlessly integrate the software with other specialty programs such as Invisalign, but it might be because I don't know how to do it. --- ### Look no further! - Overall rating: 5/5 - Reviewer: Angelika O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used open dental in several different dental offices and no matter what the flow of the office is open dental can accommodate anything #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I honestly cannot think of one negative thing to say about open dental. It is very user-friendly no matter what your job role is in the office. The reporting is also very easy to understand and easy to access and it is real time. I couldn’t think of any other practice management software that I would prefer over this one. #### Cons Again, I really couldn’t think of anything that I don’t like about open dental but if I really had to nitpick, I would say that I wish you could have multiple like if I were to open the chart I wish I could also leave the other window open instead of having to open two different open dental windows --- ### Easy-to-Learn Dental Practice Management Software - Overall rating: 4/5 - Reviewer: Josh C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I entered the dental field as a Practice Manager 2 years ago with no prior experience. Thus, Open Dental is the only practice management software I've used. Luckily it is user-friendly, and I felt comfortable navigating the basics within days. Over time, I've picked up on some of the more complex feature; however, I still feel like we do not utilize all of the available features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Open Dental offers great pricing options for our practice, and it is easy to learn the basics of the database system. #### Cons There are a limited number of standard reports options. For more specific reports tailored to our business needs, it is sometimes tough to find a "User Query" that is on point. Open Dental does provide an online database of queries, but it can be a timely task to find exactly what we're looking for. --- ### 10/10 recommend - Overall rating: 5/5 - Reviewer: Jennifer W. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Great!! Super easy to train my team on and functions are quick to learn #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Soooo easy to use and if I cant find something I can quickly reach out to support for help #### Cons Our office honestly hasn't ran into anything that was don't like or have had issues with #### Reasons for switching to Open Dental Looking for new software for our company --- ### A PMS you can rely on with wonderful support - Overall rating: 5/5 - Reviewer: Diane C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have enjoyed learning Open Dental as a clinical user and Practice manager. It is easy to navigate and customize to our practice needs. I LOVE the customer service they provide when I'm stumped or want to learn more! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Open Dental has many customizable features compared to other PMS systems. You also have endless access to "how to" tutorials or you can call their pleasant customer service for assistance! #### Cons To navigate some areas there can be a lot of extra clicks to get there, but overall not a major downfall. #### Vendor response Thank you for the kind words, Diane! We're glad you're enjoying Open Dental's customization features and friendly support! Our technicians are here for you anytime, and we encourage you to plug into our YouTube channel and opendental.blog for more learning opportunities! Welcome to the Open Dental community :) Replied October 2023 --- ### OUTSTANDING; SUPERB; FIRST RATE; TERRIFIC; NUMERO UNO. OPEN DENTAL IS THE BEST!!! - Overall rating: 5/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered We have been using Open Dental since 2009 and love the program. It is incredibly robust and does everything we need and more. Open Dental enabled us to become a paperless, chartless practice. Customer support is second to none. They are extremely attentive to their customers needs. Updates are continually being released, not just once every year or more. True story. I once called the customer support line. I reached their voice mail and since it was almost closing time I didn't bother to leave a message, I figured I would call back the next day. Well I'm sitting at my desk and the phone rings and I see it is area code 503. So I pick up and the person says, "This is Open Dental. How can we help you? I was blown away. I asked him how he know I called and he said he saw my number on their caller ID. Well, how many companies call you back even when you DIDN'T leave a message? That is how dedicated they are to customer satisfaction. Another time, I had a serious problem after a windows upgrade and couldn't get OD to work. They spent hours remotely working on my machine and escalated it to their top techies. And it was really a problem with Windows not Open Dental that caused the problem. No where else would you get that kind of service. I was so grateful for all their efforts I found a pizza place near them on the internet and ordered several pizzas and had them delivered. I don't know anybody who uses Open Dental who doesn't love the company and the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely customizable. You can create queries and get just about any information you want out of the database. You can be truly paperless and chart-less. It doesn't take long to learn the ins and outs. The software is constantly being improved. They take suggestions and advice from their users and try to implement what the users ask for. They even have a system where you can vote on feature that you and other users post, and the ones with the most votes get the top priority. It is not expensive. #### Cons The are growing so fast I worry that they will lose some of the feeling of being a small, intimate company. So far that hasn't been a problem. --- ### User Friendly and Completely Customizable - Overall rating: 5/5 - Reviewer: Jennifer A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Switching programs has allowed us to expand the digital aspect of our patient's charts, completely eliminating the need for paper charts at all! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Open Dental promotes itself as completely customizable and that's absolutely correct. If there's a feature they don't have, you can pay to have it created, or if enough people vote to have it created, their developers will add the feature! You can run a Query (custom report) for just about any possible scenario, and save it as a favorite for future use. It's incredibly user friendly, between the customer support team, online manual, and YouTube video tutorials, you'll feel like a pro in no time at all! You can set up additional training and their team is always friendly and approachable. Very happy to have found this software at a decent price! #### Cons Features can sometimes take a while, especially if you're just trying to vote on them. Occasionally things are labeled or located in areas you wouldn't expect, or called something unusual. For instance, if you want to add a user, you have to go into "security", which took me FOREVER to find! #### Reasons for choosing Open Dental Price, ease of use, and multiple features #### Reasons for switching to Open Dental Recommendations from other doctors, Perio Vision is an older program and did not have many of the features Open Dental has. #### Vendor response Thank you for the great review, Jennifer - we're happy to play in role in helping you be paperless! For quick questions like you had with adding a user, please feel free to use online chat to get a quick answer right away. We look forward to continuing to help you maximize all the tools in the software. Replied February 2021 --- ### Open Dental - Overall rating: 5/5 - Reviewer: Annie G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been working with Open Dental for 8 years and it's amazing. Easy to use and easy to teach and learn for new employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use, teach and learn. #### Cons You cannot open two windows at a time. #### Vendor response Hi Annie - thank you so much for your kind words! We wanted to let you know that you can Open multiple "instances" of Open Dental by opening the software multiple times - this way, you can have several windows open at once :) Our Support Team can offer other great tips or answer any questions you may have - feel free to reach out. Replied December 2023 --- ### open dental - Overall rating: 5/5 - Reviewer: alaa m. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered with no previous experience of any software, my staff and myself are able learn and use the software very quickly , this is very helpful specially when we get a new staff member. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use and customer support are amazing #### Cons I really could not think of anything in particular that bothers me from the software --- ### VERY user friendly. Great software. - Overall rating: 5/5 - Reviewer: Susan W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We transitioned to this software after our practice was sold to a new dentist. I was very scared about changing software but after about two weeks (without any training) we were using it like we had been using it for years. It is so user friendly. I was very happy with patient check in, check out, adding insurances, and making treatment plans. I would definitely recommend this software. I know that is integrated quite easily with our existing digital xray system though I was not involved in getting that set up. I just know the transition was very smooth. #### Cons I can't think of any problems other than our particular doctor did not provide training. I am not sure if Open Dental providers training. Maybe Youtube video tutorials at the minimum. But again it is so user friendly, it did not take long to figure out. #### Reasons for switching to Open Dental Practice was sold to new doctor. #### Vendor response Thank you for the kind words, Susan - we're so glad you were able to make the switch easily and have learned things so quickly! We have loads of training videos on our YouTube Channel if you would like to enhance your learning, and our support team is always just a call or chat away if you have any questions :) Replied May 2021 --- ### User Friendly - Overall rating: 5/5 - Reviewer: Kayla L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I’m pretty satisfied with my daily use of opendental and the user friendlyness of the program overall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really love how user friendly open Dental is on the administration side with the accounts. It’s easy to see clearly and understand #### Cons Some times looking at the software, it could look a bit outdated compared to other dental programs. --- ### One of the best. - Overall rating: 5/5 - Reviewer: A L. - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered Pro: Open Dental (OD) is one of best dental practice management software (DPMS) with a very affordable cost. One license fee for the whole office instead of the per module, per workstation licensing scheme for other software. Once the initial license fee is paid, additional payments is for updating, not to keep operating the software (some DPMS have an expiry date which forces the user to pay the license fee for another period to keep operating it). Imagine shutting down your office or transferring to another DPMS and having to pay the license fee for the span of years required by law to have the charts available in case of board inquiry or file transfer to another office. OD is updated frequently and has a feedback system to implement the most popular requests. The source code is available so if the company ever shuts down, the software will survive because other developers can assume development. It is also very robust and any glitches are quickly addressed in the next version. It doesn't need the most advanced hardware and can function relatively well will hardware that are 2-3 generations old. It doesn't need a full fledge server and can function in network peer to peer mode with Windows home (i.e. no domain) or in Server/client with different flavors of Windows server/Windows professional or ultimate (i.e. domain mode). Con: no turnkey installation unless one has a secondary service company in the area who is familiar with the software. Familiarity with computer system would ease installation greatly. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 --- ### So easy a child could use it - Overall rating: 5/5 - Reviewer: Aubrey S. - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I came into the dental field knowing absolutely nothing about dentistry. Open dental makes it super easy to learn from and to navigate from task to task. We have other offices that use dentrix, and I can not stand trying to use that. Open dental is definitely the best for any dentist office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Everything is color coordinated. It's very easy to use that my 2 year old could figure it out. It's like connect the dots but for dental. #### Cons Support some times can be slow in responding to our needs when the systems go down, but it is very rare when this happens and when it does, I completely understand because they always end up fixing it within the 24-48 hour time frame. --- ### Open Dental is highly Recommended - Overall rating: 5/5 - Reviewer: hannah h. - Industry: Medical Practice - Company size: 1001-5000 employees - Product usage: Used other for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Open Dental is very easy to navigate. I have used other softwares Eaglesoft and Dentrix. Eaglesoft is very similar to Open Dental. Dentrix has a 1 Star rating compared to Open Dental. Open Dental has a up to date look and the features are non comparison to others. You would have to see for yourself. The ease of setting templates to your schedules, adding patients, viewing notes, creating reports, the list can go on and on. #### Cons This could be a server problem but we have a very large company and when connecting remotely from another location the system runs very slow. --- ### Open dental is a good product - Overall rating: 5/5 - Reviewer: Kathy F. - Industry: Medical Practice - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and understand. Easy to learn the functions. User friendly and color coded well. Easy to access all patient information with a few clicks. #### Cons Slow at times, and can be glitchy. Some functions have too many steps to get to hat you need to do. --- ### Good software for price - Overall rating: 5/5 - Reviewer: Neal K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros after 12 months don’t have to pay for software #### Cons Hard to use not as intuitive as dentrix #### Vendor response Thank you for the feedback, Dr. K, and welcome to the Open Dental community! If there are aspects of the software that are challenging, we welcome more specific feedback, as we are always looking to improve our software and our free learning resources. We look forward to serving you and your practice. Replied July 2022 --- ### open dental review - Overall rating: 4/5 - Reviewer: Tori G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the software was very much like dentrix, easy to learn #### Cons you can not customize and integrate other certain software. --- ### Open Dental - Overall rating: 5/5 - Reviewer: Jennifer B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. All the information is easy to view from one patient screen. #### Cons Takes a bit of time to get use too, but what new software doesnt. #### Reasons for switching to Open Dental Price ## More reviews [Next reviews](https://www.softwareadvice.com/dental/open-dental-profile/reviews/?page=2) --- Open Dental Reviews, Pros and Cons - 2026 Software Advice