Open Dental vs Thryv

RATING:

4.6

(77)

Open Dental has 77 reviews and a rating of 4.6 / 5 stars vs Thryv which has 495 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (77)
4.2 (495)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 8, 2024
March 27, 2024
Pros/Cons
  • Pros

  • This is by far our favorite dental practice management software, and we use and support all of them. The cost is fair as well.
  • Best of all, their customer service is easily reachable by several different options and is fast and fantastic.
  • Cons

  • I can't think of any problems other than our particular doctor did not provide training. I am not sure if Open Dental providers training.
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  • Pros

  • The product is easy to use and I really enjoyed being able to use the calendar tracking. I also like the feature of setting up post in advance.
  • Fantastic email integration and good tools CRM like to recruit prospects and find new talent.
  • Cons

  • They system picks random images and matches them with sentence fragments that make no sense. The tracking is extremely flawed and cannot be confirmed in any way.
  • It's embarrassing to be in front of a customer and for it to take more than 1 minute for the app to load, and sometimes it takes much longer than that.
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Pricing Range
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos