--- title: "OrthoTrac a Sensei product Software Reviews, Demo & Pricing - 2026" description: "Review of OrthoTrac a Sensei product Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dental/orthotrac-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / OrthoTrac a Sensei product Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # OrthoTrac a Sensei product Review Wondering if OrthoTrac a Sensei product is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview OrthoTrac a Sensei product 3.7 [(10)](https://www.softwareadvice.com/dental/orthotrac-profile/#reviews) Pricing Pricing available upon request ### About OrthoTrac a Sensei product OrthoTrac, a Sensei product, is HIPPA-compliant software that helps orthodontists build and manage productive practices. It provides daily to-do lists, identifies high-priority items, and provides recommended actions. With Orthotrac's scheduling feature, practices can streamline patient scheduling using drag-and-drop functionality and manage schedules across multiple locations, chairs, and timeslots. Practices can accurately track finances using enhanced reporting options. \-OrthoTrac is integrated with these Patient Solutions. eClaims eClaims provide the only electronic claims solution integrated with your software. Send claims to payers who accept electronic submissions and identify those who only accept paper claims. Save money and time while reducing errors and ensuring patient satisfaction. Plus, eClaims are HIPAA compliant, reduce paper waste and meet contactless guidelines. Patient Forms Though some health restrictions from the past few years have been relaxed, many precautions remain—and some patients have come to prefer these safety measures. Carestream Dental’s Patient Forms facilitate a faster, contactless appointment check-in process by allowing patients to complet... e forms online before their visit. Digital Patient Forms is available to Sensei Cloud users and SoftDent and OrthoTrac on-premise and hosted users. -Integrated Patient Engagement Patient Manager Patient Manager allows offices to generate more revenue by efficiently communicating and engaging with their patients in their preferred methods, streamlining office check-ins and optimizing patient satisfaction. Offices can utilize a wide array of key features and functionalities such as two-way texting, including images; reputation management tools; appointment reminders with traffic notifications; new patient acquisition tools; and website build-outs. Patient Manager was built to seamlessly integrate with your Carestream Dental practice management software, allowing your practice to enhance the patient experience life cycle, from acquisition to continued engagement. Do you work for OrthoTrac a Sensei product? [Manage this product listing](https://www.g2.com/products/sensei-cloud/claim_requests/new?auto=true) Wondering if OrthoTrac a Sensei product is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. ## OrthoTrac a Sensei product User Interface ## Popular OrthoTrac a Sensei product Alternatives Main Product OrthoTrac a Sensei product 3.7 [(10)](https://www.softwareadvice.com/dental/orthotrac-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 3.50Value for money - 3.11Customer support - 3.40Functionality Pricing Available upon request Get Price Alternative Product [CareStack](https://www.softwareadvice.com/dental/carestack-profile/) 4.8 [(219)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.67Value for money - 4.79Customer support - 4.67Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Adit](https://www.softwareadvice.com/dental/adit-profile/) 4.7 [(300)](https://www.softwareadvice.com/dental/adit-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.70Value for money - 4.68Customer support - 4.61Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [BestoSys](https://www.softwareadvice.com/medical/bestosys-profile/) 4.8 [(293)](https://www.softwareadvice.com/medical/bestosys-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.54Value for money - 4.74Customer support - 4.69Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price ## OrthoTrac a Sensei product Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OrthoTrac a Sensei product Features - Popular features found in Dental Calendar Management Charting Claims Management Client Management Client Portal Confirmations/Reminders E-Prescribing HIPAA Compliant Imaging and X-rays Medical Billing Patient Records Management Treatment Planning - More features of OrthoTrac a Sensei product Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Appointment Management Automated Scheduling Availability Management Billing & Invoicing Booking Management Communication Management Customer Database Customer History Customizable Reports Customizable Templates Data Synchronization Dental Practice Management Document Management Document Storage Document Templates Drag & Drop Electronic Payments Email Reminders Multi-Location Records Management Referral Tracking Registration Management Reminders Reporting & Statistics Scheduling SMS Messaging SSL Security Task Scheduling Third-Party Integrations ## OrthoTrac a Sensei product User Reviews ## OrthoTrac a Sensei product customer ratings - Overall rating: 3.7/5 - Total reviews: 10 ### Rating distribution - 5 stars: 3 reviews (30%) - 4 stars: 4 reviews (40%) - 3 stars: 1 reviews (10%) - 2 stars: 1 reviews (10%) - 1 star: 1 reviews (10%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 3.5/5 - Customer support: 3.1/5 - Functionality: 3.4/5 --- Have you used OrthoTrac a Sensei product and would like to share your experience with others? ### Manage your patients with Orthotrac! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros There are a lot of features that adapt well to our orthodontic practice. The schedule is easy to read and understand by using color coding by procedure, doctor, or patient status. #### Cons Some of the features come with additional charges. There are glitches, and support is hit or miss with response time. #### Vendor response Thank you for the positive review. We are constantly striving to make improvements to key features and functionality and welcome honest feedback. Replied October 2022 --- ### Orthotrac for your Ortho practice - Overall rating: 4/5 - Reviewer: Patricia S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Good, I have found good software support when needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Patient treatment card and user friendly #### Cons We get errors. I recently lost alot of my saved letters due to the Microsoft update --- ### incompetent - Overall rating: 1/5 - Reviewer: Christopher N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered even when I was using orthotrac the service is horrendous. incompetent people, conversion takes over a year and they can not get it done. there is no accountability . #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I have used carestream orthotrac for over ten years. I agreed to switch over to Sensei. However the transition has been terrible. Even after talking to management they promised me to get things moving in the right direction but nothing has changed. Poor services and incompetent people #### Reasons for switching to OrthoTrac a Sensei product to include e- prescription and oral surgery --- ### Great Software if you don't want Cloud based - Overall rating: 4/5 - Reviewer: Krista H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We liked the software but wanted to upgrade to Cloud based system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I loved the Reports, and it was user friendly #### Cons Unable to work when internet went down, and we wanted to upgrade to Cloud based software --- ### good product but support could be better - Overall rating: 4/5 - Reviewer: Samantha G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very user friendly software, auto payments feature is great & schedule is easy to work with. #### Cons If something goes wrong the response from support is hit or miss & usually has to escalated. #### Vendor response Thank you for the positive review. I am sorry about your service obstacles we are constantly striving to improve our service model and response times. Replied July 2022 --- ### Out dated - Overall rating: 3/5 - Reviewer: Julie K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Fairly easy to use. Easy to make changes when needed. #### Cons It was out dated and lacked a modern feel. Features like, texting, emailing and interoffice communication were lacking #### Vendor response Thank you for the honest feedback. We are constantly working to make updates to our interface, features and tools. We also offer Sensei for Orthodontics if are interested in a more modern look and interface. Replied September 2022 --- ### 1976 Corvette - Overall rating: 2/5 - Reviewer: Alan O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It use to be a good software with good support #### Cons Software upgrades, platform, errors is software, implementing, customer service and support #### Vendor response Thank you for the honest feedback. We are constantly working to make updates to our interface, features and tools. We also offer Sensei for Orthodontics if are interested in a more modern look and interface in a browser-based platform. Replied October 2022 --- ### Support - Overall rating: 5/5 - Reviewer: Leon V. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Very happy overall with the product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Great improvements with latest release of the software and aligner integration #### Cons Who will be the support for the Netherlands as support remains a challenge #### Vendor response Thank you for the positive review. We value all customer feedback as we constantly strive to improve the customer experience. Replied January 2023 --- ### Review - Overall rating: 4/5 - Reviewer: Susan T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use and navigate around the system #### Cons Would be helpful in the recall section to have a place for recall vs retainer checks #### Reasons for switching to OrthoTrac a Sensei product Outdated system and company was no longer able to support software #### Vendor response Thank you for the positive review. We are constantly striving to improve the customer experience and value with our software. Replied February 2022 --- ### Versatile and Useful - Overall rating: 5/5 - Reviewer: Jeffrey B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good product and good service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lots of features that adapt well to our orthodontic practice. #### Cons Some features come with additional charges. #### Reasons for choosing OrthoTrac a Sensei product Online comments #### Vendor response Thank you for the positive review. 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