OrthoTrac a Sensei product

RATING:

4.0

Overview

About OrthoTrac a Sensei product

OrthoTrac, a Sensei product, is HIPPA-compliant software that helps orthodontists build and manage productive practices. It provides daily to-do lists, identifies high-priority items, and provides recommended actions. With Orthotrac's scheduling feature, practices can streamline patient scheduling using drag-and-drop functionality and manage schedules across multiple locations, chairs, and timeslots. Practices can accurately track finances using enhanced reporting options. -OrthoTrac is integrated with these Patient Solutions. eClaims eClaims provide the only electronic claims solution integrated with your software. Send claims to payers who accept electronic submissions and identify those who only accept paper claims. Save money and time while reducing errors and e...

OrthoTrac a Sensei product Pricing

Free trial:

Not Available

Free version:

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OrthoTrac is a powerful and user-friendly software that will help you get more out of your orthodontic practice.

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OrthoTrac a Sensei product Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

Functionality

3.5

Most Helpful Reviews for OrthoTrac a Sensei product

1 - 7 of 7 Reviews

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Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

FUNCTIONALITY

Reviewed October 2022

Manage your patients with Orthotrac!

PROS

There are a lot of features that adapt well to our orthodontic practice. The schedule is easy to read and understand by using color coding by procedure, doctor, or patient status.

CONS

Some of the features come with additional charges. There are glitches, and support is hit or miss with response time.

Vendor Response

Thank you for the positive review. We are constantly striving to make improvements to key features and functionality and welcome honest feedback.

Replied October 2022

Samantha

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed June 2022

good product but support could be better

PROS

Very user friendly software, auto payments feature is great & schedule is easy to work with.

CONS

If something goes wrong the response from support is hit or miss & usually has to escalated.

Vendor Response

Thank you for the positive review. I am sorry about your service obstacles we are constantly striving to improve our service model and response times.

Replied July 2022

Julie

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed August 2022

Out dated

PROS

Fairly easy to use. Easy to make changes when needed.

CONS

It was out dated and lacked a modern feel. Features like, texting, emailing and interoffice communication were lacking

Vendor Response

Thank you for the honest feedback. We are constantly working to make updates to our interface, features and tools. We also offer Sensei for Orthodontics if are interested in a more modern look and interface.

Replied September 2022

Leon

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed November 2022

Support

Very happy overall with the product

PROS

Great improvements with latest release of the software and aligner integration

CONS

Who will be the support for the Netherlands as support remains a challenge

Vendor Response

Thank you for the positive review. We value all customer feedback as we constantly strive to improve the customer experience.

Replied January 2023

Susan

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2022

Review

PROS

Easy to use and navigate around the system

CONS

Would be helpful in the recall section to have a place for recall vs retainer checks

Reasons for switching to OrthoTrac a Sensei product

Outdated system and company was no longer able to support software

Vendor Response

Thank you for the positive review. We are constantly striving to improve the customer experience and value with our software.

Replied February 2022

Alan

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2022

1976 Corvette

PROS

It use to be a good software with good support

CONS

Software upgrades, platform, errors is software, implementing, customer service and support

Vendor Response

Replied October 2022

Jeffrey

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2022

Versatile and Useful

Good product and good service.

PROS

Lots of features that adapt well to our orthodontic practice.

CONS

Some features come with additional charges.

Reason for choosing OrthoTrac a Sensei product

Online comments

Vendor Response

Thank you for the positive review.

Replied July 2022

7 Reviews