Wonderfully easy to use.

Started out using Revenuewell for appointment confirmations and it quickly became the office MUST HAVE! It cut out mailing appointment reminders completely - saving hundreds $$ in postal fees and time spend pulling reports and addressing. We only do calls on the few patients that do NOT confirm. Love the email campaigns - we use these weekly. Reveiw requests and Feedback are sent out after each appointment. Now we use most all features of Revenuewell - including PatientConnect TV in out waiting room!

The paperless forms was our lease liked program and we have since switched to a different platform. Our patients found the program confusing and would just ask for paper forms when we used RevenueWell forms

It is very nice to not have to call patients for reminder calls, it saves a lot of time and effort for me being that I am the only one working the front office

The write back to Eaglesoft from the digital forms is an absolute lifesaver! It work very well with our PMS. The ability to schedule appointments and write back to the schedule is awesome!

The only thing I wish was available was a place to put the insurance company's phone number or a way for them to upload ID cards. It is kind of a pain when all they put is Delta and then I have to figure out which one.

The hopeful promise of seamless integration

The price is not reflective of the true service it provides. We had many integration issues and they were not resolved in a timely manner. Also, patients complained about formatting of the marketing emails. We were told there was nothing that could be done.

THE program to use!!

I have been in dentistry for 21 years and have tried ALL the programs. This is not only friendly, fast and efficient but has many features that a very useful. The only forms are amazing and were so important during the height of COVID. The only payment system gives patient no excuse to pay there bill and it's a great follow up. It is incorporated with Eaglesoft well and loads so many things in Eaglesoft automatically. I have also been introduced to Blogs, which I would have never had time to do before. The other great factor is the social media part. You can customize or schedule out and to be honest when bad weather comes you can do it from the comfort of your own home. WE love it!!

I wish the payments would incorporate and load into our system automatically. We are not a big fan of the patients being able to leave a voicemail through RW.

I like that we can send a blast message to fill our schedule

Appointment reminders helps us at the Front Desk not have to call each patient to confirm appointments.

Freezes up often, not sure if messages are being sent. Patients like to sent photos of dental cards but the system does not display them. System does not recognize when patients confirm appointments. We wish the new patient forms were part of the overall package