Wonderfully easy to use.

Started out using Revenuewell for appointment confirmations and it quickly became the office MUST HAVE! It cut out mailing appointment reminders completely - saving hundreds $$ in postal fees and time spend pulling reports and addressing. We only do calls on the few patients that do NOT confirm. Love the email campaigns - we use these weekly. Reveiw requests and Feedback are sent out after each appointment. Now we use most all features of Revenuewell - including PatientConnect TV in out waiting room!

The paperless forms was our lease liked program and we have since switched to a different platform. Our patients found the program confusing and would just ask for paper forms when we used RevenueWell forms

It is very nice to not have to call patients for reminder calls, it saves a lot of time and effort for me being that I am the only one working the front office

The write back to Eaglesoft from the digital forms is an absolute lifesaver! It work very well with our PMS. The ability to schedule appointments and write back to the schedule is awesome!

The only thing I wish was available was a place to put the insurance company's phone number or a way for them to upload ID cards. It is kind of a pain when all they put is Delta and then I have to figure out which one.

The hopeful promise of seamless integration

The price is not reflective of the true service it provides. We had many integration issues and they were not resolved in a timely manner. Also, patients complained about formatting of the marketing emails. We were told there was nothing that could be done.

THE program to use!!

I have been in dentistry for 21 years and have tried ALL the programs. This is not only friendly, fast and efficient but has many features that a very useful. The only forms are amazing and were so important during the height of COVID. The only payment system gives patient no excuse to pay there bill and it's a great follow up. It is incorporated with Eaglesoft well and loads so many things in Eaglesoft automatically. I have also been introduced to Blogs, which I would have never had time to do before. The other great factor is the social media part. You can customize or schedule out and to be honest when bad weather comes you can do it from the comfort of your own home. WE love it!!

I wish the payments would incorporate and load into our system automatically. We are not a big fan of the patients being able to leave a voicemail through RW.

I like that we can send a blast message to fill our schedule

Appointment reminders helps us at the Front Desk not have to call each patient to confirm appointments.

Freezes up often, not sure if messages are being sent. Patients like to sent photos of dental cards but the system does not display them. System does not recognize when patients confirm appointments. We wish the new patient forms were part of the overall package

We are extremely happy with RevenueWell. We are so grateful to RevenueWell for making our lives easier. All the different features allow us to concentrate on patient care. Our patients compliment us on how "tech savvy" we are thanks to RW. We are loyal customers for life.

We have been a loyal customer of RevenueWell for over 10 years. The most impressive aspect of RevenueWell is their stellar customer service and their willingness to continue to evolve. They are the only company that we deal with that is open to feedback and actually implements it. The software is easy to use and customizable to each practice's individual needs. We use all aspects of RevenueWell including reminders, campaigns, WePay, Forms, phones and working on implementing the scheduling capability as well. We could not be happier.

There are minor interruptions in service, however, those are rare and the RW team is quick to resolve them.

Money well spent. Good return on the investment.

Revenue Well is excellent for patient communication. There appointment confirmation/ reminders save us so much time. Their recare system helps us so much to keep patients active in our Practice. I would highly recommend their service.

Sometimes the software has glitches. However, it is usually fixed in a timely manner.

RevenueWell has changed our practice in terms of patient communication. It has brought our practice to a high standard whereby the patients appreciate the all forms of communications and reminders they receive. They also like the feature of text messaging. They also like that they can make an appointment without calling the office and talking to someone. I truly appreciate the Virtual Visit that this software has and its available on all devices including your cellphone.

This software has changed our ways of reaching out to all our patients and communicate with them properly than what we were doing before. Before it was just communication through phone and regular mail and a lot has been missed. And the integration with our dental software is easy.

The only feature that we had a hard time with RevenueWell was when we were integrating the digital phone system. We struggled during this process of integration and technical support was not that great, and the process was not explained to us properly.

I love that I can be doing other tasks and check to see who is confirmed, when they confirmed or chat with my patients via text. The feature that keeps track of someone who is overdue for an appointment is a huge time saver. Also the feature to send out post op instructions, welcome packets or mass emails saves so much time. I have used this feature to inform patients of a sudden closing due to weather, new protocols or new information about the office.

I do wish that with the feature that sends notifications to patients that are past due that it would then integrate into our dental software and make a note into the patient's chart.

overall super friendly and easy to understand

the messenger feature is very handy and easy to use

When patient's request an appointment they get a confirmation without us approving if that date is available or not

RevenueWell was imperative to our office. It was dependable and ran smoothly. It lacked a few options that other companies offered at the time, but since then, they have also started offering those other features, and are likely one of the very best on the market.

It was a great behind the scenes helper for our practice. Set it and forget it basically. It helped save us so much time on reminders and follow ups and it was easy to customize.

The two way texting system was not user friendly, though I have heard that they have improved it since we last used it. They also, at the time, did not offer pop ups for our patients which is now a very important tool that we use.

Revenue Well has made the daily tasks and patient communication in the practice so much easier. It frees up time to focus on other tasks. We use the mobile app for all team members to access their schedules from outside of the office.

It was so easy to incorporate the system into the practice. Patients are impressed with the technology and the ease of use. In our busy lives sometimes a text or email is the easiest form of communication. We love having so many options to contact patients.

Reviews that could be automatically linked to Google would be nice.

I have had a really good experience with it so far. It has been so easy to keep in contact with our patients and send out campaigns of things that we are offering in our office. It also keeps us active on our social media platforms by auto-posting dental related information for us on our facebook timeline.

Super easy to inform patients and communicate with them about changes to your office.

I don't like how the messenger looks. I love that they added a way to text our patients but I think the it is a bit hard to keep up with the notifications for the text messaging part.

We love it! Easy tool to communicate with patients. Patients are always commenting on how much they appreciate the constant/efficient contact.

We have used other similar products, but I love that we can send out email and text blasts to our patients very easily with Revenuewell.

I have not run into any issues with this product. It has been very easy to use. I would even call it dummy-proof.

I appreciate the automated appointment reminders as it cuts out a lot of wasted phone time.

Not a fan of RevenueWell, does not integrate as well as similar software to Softdent.

This program helps my front desk streamline everyday operations.

It started out as a trial run. That grew into many years of satisfied consumer usage. We like the additional support for patient communication and the freedom to expand the usage if and when we desire.

I do not look at it that way. If it was free that might be better but you usually get what you pay for.

The feature I like most is the text messaging feature. Getting ahold of a patient can sometimes be difficult. Texting them allows them to send back a quick text versus trying to find time to call.

The only complaint I have with revenue well is the amount of errors and outages it has. But even then it's usually a quick turn around time

We have been Revenuewell users for several years. We recently changed to a web based software and aren't able to utilize it as much with this new brand. Prior to the change it was used daily, for absolutely every patient communication, including confirming and reminding of appointments. We have kept Revenue Well and use it for every application available in regards to Newsletters and mass email / text capabilities. We are planning to fully integrate with Revenuewell again when our systems become compatible, hopefully very soon.

The variety of communications available to patients that are customizable. Letters and news letters can be customized and mass sent either by paper or email.

The practice management software we currently use is web based. At the time of implementation of our new software, it wasn't compatible with RevenueWell due to being web based.

Reminders for patients of appointments, reminders of when patients are due ability to communicate via text , ability for patients to fill out the new patients forms

I don't have any complaints that I can think of

We started with RevenueWell as a way to free up critical in office phone calling to remind patients of up coming appointments. From there we began utilizing the phone system and just the features alone fantastic (not to mention no more dealing with Spectrum).

The ease of the dashboard to navigate what we as a facility need.

I don't have any cons with this software it suites our office needs

Communication, collections, production...

Absolutely everything, I consider it to be my 24/7 employee

Nothing it is a charm in our practice! Highly recommend

I have use multiple platforms and this by far is user friendly

Doesn't remind patients to take pre-medication on there visit with us

Overall I enjoy using it and am looking forward the the update in the fall.

The ability to text patients ( real time ).

It needs an application for cell phones.

Having a app for team members.

Easy to use, can do a lot. Texting patients is a great accessory!

Having things in categories, simplifying the options to make changes when needed.

my overall experience with revenuewell has been great best software ever!!

I like most about the software is that we are able to keep in contact with parents regrading up coming appointments also able to remind them about appointments. And to also being able to use the software anywhere else to let parents know if our office will be closed due to weather

What I like least about was not understanding it