--- title: "RevenueWell Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RevenueWell. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RevenueWell is a good fit for you!" source_url: "https://www.softwareadvice.com/dental/revenuewell-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / [RevenueWell](https://www.softwareadvice.com/dental/revenuewell-profile/) / RevenueWell Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental/revenuewell-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dental/revenuewell-profile/alternatives/) # RevenueWell User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 83 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 60 reviews (72%) - 4 stars: 9 reviews (11%) - 3 stars: 7 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 7 reviews (8%) ### Most mentioned pros - This company was presented as a "promising" option for web hosting and SEO as advertised online and verbal promise. - It synced well with Eaglesoft when it had to and there are a few (very few) features that it has that we have not found with other services. - Revenue well was easy to use and pretty self explanatory. ### Most mentioned cons - Patient communication software is had to use, cannot even edit it to send a save the date text, only emails - Literally zero engagement from sites they managed. - they place a wrong Facebook because they could not access it ## RevenueWell customer reviews Showing reviews 1-25 of 83 (page 1). ### Most complete software. The best - Overall rating: 5/5 - Reviewer: Barbara C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience, still won't change Renuewell for any other patient comunication because they have more futures than any other sofware. They are all in one solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The constantly reminding the appt to the patientsand also can scheduled my facebook post for specific date and time. The forms are very easy to build. #### Cons I can not made any phone call through the phone app if I am not connected to a wifi, but still can answer the calleds. #### Reasons for switching to RevenueWell Bad customer service, almost 1:45 minuntes of waiting to get a representative --- ### I want more creative options - Overall rating: 4/5 - Reviewer: Jennifer C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, RevenueWell serves a great purpose in our offices. It gets the job done. It's user-friendly for those who want to send out custom campaigns, and for those who are not graphic design inclined. The customer service CANNOT be beat. Literally, everyone I have spoken with is helpful and our girl [SENSITIVE CONTENT HIDDEN] is the absolute best. Patient, helpful, efficient. She always answers broader questions and seems to understand more about what I'm asking for without me having to explain. Her level of service has helped me overlook a lot of the creative short-comings of this platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that our teams can communicate with patients who are due for their next appointment, and send one-off text messages inside the platform, and that we can narrow down the criteria for who gets certain campaigns. #### Cons I wish I didn't need help every time I try to get more specific when sending out custom campaigns that target a specific procedure code. Almost every time I try going it alone, I end up needing to reach out to learn about what I'm doing wrong. It's usually user error, however, the platform could be more intuitive and explanatory. I really want to be able to customize campaigns more. You are sort of stuck with the layouts they provide. They offer a lot of options and the platform is by no means limited. Maybe I just want to send more creative campaigns. Their templates are useful and their verbiage is helpful. The look-and-feel of their letters, however, is AWFUL. We avoid sending letters out as much as possible. #### Reasons for choosing RevenueWell I guess they were less...salesy? I appreciate a product that stands alone without having to be shoved down our throats. It wasn't that they didn't have enthusiasm or good follow-through when we went through the demo, it's just that they didn't over-promise anything. And they weren't all over me to make a decision then and there. As I type this, it sounds sort of stupid, but yeah...it was a lack of salesy push. #### Reasons for switching to RevenueWell We have a really great continuing care cycle and wanted to be able to send campaigns at specific intervals without having to rig the system. RevenueWell's platform offered the least amount of resistance to what we wanted to do. And once we sent our spreadsheet to [SENSITIVE CONTENT HIDDEN], she was able to show us how easily we could get what we want without having to undo their entire process. --- ### Performance vs. Promise: The Results Gap - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered This company was presented as a "promising" option for web hosting and SEO, but my experience was extremely disappointing. After almost a full year, the return on investment was ZERO. None of the results they promised were ever put in writing, and no measurable improvements were delivered. The only thing they consistently managed was collecting their fees. It felt like empty promises with no accountability, all wrapped in a contract that offers no easy exit for the client. I would strongly caution others to look elsewhere and get everything in writing before committing. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros This company was presented as a "promising" option for web hosting and SEO as advertised online and verbal promise. #### Cons After almost a full year, the return on investment was ZERO. None of the results they promised were ever put in writing, and no measurable improvements were delivered. Literally zero engagement from sites they managed. --- ### bad company - Overall rating: 1/5 - Reviewer: David D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Not give what it promises. Very hard to get away from contarct .It took more than 3 months for us to set up the office .Then they place a wrong Facebook because they could not access it #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros honestly their rep on the phone is very nice and friendly. they respond professionally. The patient communication is good but not perfect . #### Cons several layers in the company and each one work separately. Very hard to communicate .It has been more than 6 months with the company .our office visibility has not moved up at all --- ### RevenueWell: NO REGRETS! - Overall rating: 5/5 - Reviewer: Jj R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've spent years using RevenueWell. The support is phenomenal. We switched before it fully integrated with our Dentrix PMS. We knew it would in time, and we were impressed enough with RW to patiently wait. We have not regretted our decision. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of RevenueWell in our practice is the automated reminder system. So many patients appreciate the reminders! We're able to adjust the frequency and even the wording of each interaction (which has been essential during this pandemic.) #### Cons There are several times almost daily that the dashboard has to re-boot, and that interrupts anything we may be in the middle of. #### Reasons for choosing RevenueWell We went to the AADOM convention in San Antonio in 2017 with the intention of signing up with RW. #### Reasons for switching to RevenueWell We wanted the patient forms capabilities that RW offered and Demandforce didn't. --- ### Terrible company that is outdated - Overall rating: 1/5 - Reviewer: Devin G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered It has been absolutely terrible. It was unbelievable how bad our new patient numbers dropped when we changed to them. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros they promised big things and did not deliver. I am so frustrated that I now have to pay them for 10 months of services that I won't use. #### Cons 1-Online scheduling is terrible for patients (I had a 50% decrease in new patients when I switched) 2-long term contract they lock you into 3-insurance verification is bad, they either did it wrong or did not do it. 4-Patient communication software is had to use, cannot even edit it to send a save the date text, only emails #### Reasons for switching to RevenueWell RevenueWell made big promises of that they could deliver. --- ### Revenue Well your Office! - Overall rating: 3/5 - Reviewer: Shannon L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our dental office has used Revenue Well for about the last year. The product is extremely user-friendly and intuitive. The customer service department is always helpful, patient, and quick to answer. It is one of our most valued software programs. It keeps our day on track with its scheduling and communication features. I can’t imagine work life without it! #### Cons Too many outages and periods of time where we could not get help in our office. #### Reasons for choosing RevenueWell Pricing was better with Revenue Well than other products we saw. --- ### Satisfied with RevenueWell - Overall rating: 5/5 - Reviewer: Haley Z. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I am satisfied with RevenueWell. It is important to have automated reminders, recalls and text messaging. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros RevenueWell is easy to use and my favorite features include automated reminders, recall messages, welcome emails with links to online patient forms, campaigns with ability to send bulk emails, and most important of all features, 2-way text messaging. #### Cons I often get kicked out of RevenueWell and have to log back in. #### Reasons for choosing RevenueWell The reviews and customer service. #### Reasons for switching to RevenueWell My number one reason was poor customer service from SolutionReach. If you want my business then good customer service is so important. --- ### Revenue(not so)well - Overall rating: 1/5 - Reviewer: Kelsey M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The hopeful promise of seamless integration #### Cons The price is not reflective of the true service it provides. We had many integration issues and they were not resolved in a timely manner. Also, patients complained about formatting of the marketing emails. We were told there was nothing that could be done. #### Reasons for switching to RevenueWell Promise of excellent integration with Eaglesoft and promise of digital forms. --- ### Run from Revenuewell - Overall rating: 1/5 - Reviewer: Rick C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Terrible experience. Revenuewell is the worst company I have ever worked with in my 24 years of practice. Run from this company, it will save you money and loss of sleep. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros In the beginning there was excitement because of the promises that they made. I was told to be patient and the money spent on the SEO and Paid Google Ads will pay off. #### Cons Revenuewell is a very dishonest company that only cares for their bottom line. RW does not care if you are successful, they only care for the study stream of income they receive from you. I told them I was having financial problems, their solution was to upsell me to another contract promising me that the "advanced" SEO will pay for itself. It did not. I tried to get out of the contract and they basically said "screw you". The customer service was terrible, especially with Niko, the person in charge of billing. --- ### Excellent communication software! - Overall rating: 5/5 - Reviewer: Nancy C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Money well spent. Good return on the investment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Revenue Well is excellent for patient communication. There appointment confirmation/ reminders save us so much time. Their recare system helps us so much to keep patients active in our Practice. I would highly recommend their service. #### Cons Sometimes the software has glitches. However, it is usually fixed in a timely manner. #### Reasons for choosing RevenueWell Much better program and good support. --- ### Appointment requests - Overall rating: 5/5 - Reviewer: nancy v. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall super friendly and easy to understand #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the messenger feature is very handy and easy to use #### Cons When patient's request an appointment they get a confirmation without us approving if that date is available or not #### Reasons for choosing RevenueWell because it partners with patterson --- ### Revenue Well is like adding a new team member - Overall rating: 5/5 - Reviewer: Christine M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Revenue Well has made the daily tasks and patient communication in the practice so much easier. It frees up time to focus on other tasks. We use the mobile app for all team members to access their schedules from outside of the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was so easy to incorporate the system into the practice. Patients are impressed with the technology and the ease of use. In our busy lives sometimes a text or email is the easiest form of communication. We love having so many options to contact patients. #### Cons Reviews that could be automatically linked to Google would be nice. --- ### RevenueWell Works! - Overall rating: 5/5 - Reviewer: Wendy M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility and ease of use is always appreciated #### Cons I can't think of anything at this time, maybe later #### Reasons for choosing RevenueWell Because it easily integrates with Eaglesoft. --- ### Highly recommend this product. - Overall rating: 5/5 - Reviewer: Karen W. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This past year has been a challenging one for many reasons. Being able to stay in touch with our patients and updating them on the changes where it be weather related or changes due to some of the unexpected COVID requirements. Revenue Well has been my first go to for communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having used this product for many years, I have seen some great new additions. The time saved by being able to communicate with our patients has made my job so much less stressful. I am looking forward to adding the new phone system in the next month. #### Cons I have no cons for at this time. My experience with this product has been wonderful. --- ### Easy to use software w/ many different helpful functions - Overall rating: 4/5 - Reviewer: Angela A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over all our experience with revenue well has been good. We will continue to use their services as it is essential to our office's patient experience. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our practice uses the texting options as main correspondence over calls which is preferred for patients. Also sending Eaglesoft documents that upload straight into our systems is very helpful. #### Cons We have had issues with RW updates that have cause syncing issues making extra steps in our office. However they were able to resolve the issue after a couple weeks. Most issues are fixed in timely manner. --- ### Patient Reminder Excellent - Overall rating: 5/5 - Reviewer: Brent B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seems to be easy to use. Constant updated and reports. #### Cons Not sure I have come across anything I don't like. #### Reasons for choosing RevenueWell Good reviews #### Reasons for switching to RevenueWell Cost and Easy of use. Good support --- ### Great Product - Overall rating: 5/5 - Reviewer: nicole m. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This program has helped our dental practice reduce no show appointments, made new patients seamless by taking care of all the paperwork and automatically filling it in our practice management system and saving a copy to our files, and it is great for getting more reviews online. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Revenuewell has taken the best parts of all patient communication systems and combined them in one! They offer awesome patient confirmations that can be customized for your practice, online forms that takes the work out of inputting patient information, and they even post to facebook on a regular basis! #### Cons The only con that I had was there was not a spanish option, but they just launched that last night! --- ### Gigi review - Overall rating: 5/5 - Reviewer: Georgina G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it save us time and easy way to communicate with all our patient's as well get reminders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Helps us maintain our schedule follow and follow up with patient in a simple manor. #### Cons Most patient complain they get to much alerts and some don't get enough alerts. Which it was hard to figure out at the beginning how to customize patients alerts. #### Reasons for choosing RevenueWell I have used before in other offices. --- ### Ease of use - Overall rating: 5/5 - Reviewer: Linda J. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reminders for patients of appointments, reminders of when patients are due ability to communicate via text , ability for patients to fill out the new patients forms #### Cons I don't have any complaints that I can think of #### Reasons for switching to RevenueWell Patterson Eagle software --- ### Love to use this to reach out to patients - Overall rating: 5/5 - Reviewer: Jasmin A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a really good experience with it so far. It has been so easy to keep in contact with our patients and send out campaigns of things that we are offering in our office. It also keeps us active on our social media platforms by auto-posting dental related information for us on our facebook timeline. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to inform patients and communicate with them about changes to your office. #### Cons I don't like how the messenger looks. I love that they added a way to text our patients but I think the it is a bit hard to keep up with the notifications for the text messaging part. --- ### Easy, robust, great support - Overall rating: 5/5 - Reviewer: Steve K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great product! Owners are personally involved and listen to their customers regarding innovations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, great customer support, new phones service less cost than Weave and much, much better support. #### Cons none, works great. would recommend to others. --- ### Game changer - Overall rating: 5/5 - Reviewer: Melissa N. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Revenuewell is an absolute game changer for any dental practice. It helps confirm appointments. Send reminders. Schedule patients, get reviews, send post op instructions, etc. Everything can be customized, set, and automated. #### Cons I wish I could have a little more features and customization options when sending email campaigns so they could look a little more modern and advanced. --- ### great product - Overall rating: 5/5 - Reviewer: Paula T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great customer services #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros texting, bill pay, newsletters, great customer services easy to use #### Cons cost of add on, should be all in one price #### Reasons for choosing RevenueWell products --- ### Positive experience with revenue Well - Overall rating: 5/5 - Reviewer: Kerri S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like that it integrates with our dental software. #### Cons I have nothing to share on this section. ## More reviews [Next reviews](https://www.softwareadvice.com/dental/revenuewell-profile/reviews/?page=2) --- RevenueWell Reviews, Pros and Cons - 2026 Software Advice