---
title: "tab32 Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of tab32. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if tab32 is a good fit for you!"
source_url: "https://www.softwareadvice.com/dental/tab32-profile/reviews/"
page_type: "reviews"
language: "en"
---

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tab32 Reviews

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Reviews

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# tab32 User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 41

### Secondary ratings

- Ease of use: 4.3/5
- Customer support: 4.2/5
- Value for money: 4.3/5
- Functionality: 4.1/5

### Rating distribution

- 5 stars: 26 reviews (63%)
- 4 stars: 7 reviews (17%)
- 3 stars: 3 reviews (7%)
- 2 stars: 3 reviews (7%)
- 1 star: 2 reviews (5%)

### Most mentioned pros

- Top like was customer support and ability to address issues quickly with live support personnel.
- Original layout was uncomplicated and user-friendly.

### Most mentioned cons

- Customer Support not able to identify the problems or set parameters on type of cards that can be used, etc.

## tab32 customer reviews

Showing reviews 1-25 of 41 (page 1).

### Consider this for an introduction to Cloud EHR

- Overall rating: 4/5
- Reviewer: C Nadia A.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Tab 32 has increased their responsiveness to customer tickets. I cannot still get over the hurdle of decreased functionality unless agreeing to a 30% price hike while under an existing contract. But for new users this may not be a stumbling block. Highly recommend that you READ YOUR CONTRACT. Apparently just because a function is offered does not mean that it will be continued unless specifically written. I have increased by 1 star as I truly believe that they mean well, but just not a fit for my office. Due to reasons previously mentioned.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Appearance and simplicity of navigation. Many functions available if you are willing to pay beyond your base rate. As they have settled into their new platform , responsiveness has been very good.

#### Cons

pay per click structure; emphasis on AI integration; schedule navigation; reporting requires excel or other software for customization; Inability to send specialist referrals via secure mail without an sms token.

#### Reasons for choosing tab32

Simple views, one-stop functionality, integrated communication software and employee time tracking (now discontinued)

#### Reasons for switching to tab32

Wanted to use a cloud-based system that was not based upon updating hardware

---

### Amazing Product

- Overall rating: 5/5
- Reviewer: Scott C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer service is impeccable. Always willing to assist with any problems I've had. Additionally, they are frequently updating the software, making changes or adjustments based on the user likes or dislikes. The layout of the software is also very intuitive and easy to learn.

#### Cons

Nothing I can think of. Haven't been using the software long enough yet to have any issues. However, any issues I would have could be easily changed by the developers.

#### Reasons for choosing tab32

Greatest bang for your buck. Customer service etc.

#### Reasons for switching to tab32

Antiquated software that was ugly and too complicated to learn or teach to staff and colueges. Additionally, was more expensive with less capability.

---

### Review

- Overall rating: 5/5
- Reviewer: Melody J.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2019
- Review source details: This review was submitted organically. No incentive was offered

I really like the electronic billi g portion. And the quick turn around for payment.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

People friendly. Quick help support. Maintenance update.

#### Cons

The X-ray portion. ( X- ray Studio) not transferring/ saving x-rays at times.

---

### tab32 review

- Overall rating: 5/5
- Reviewer: Nina N.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

I have a lot of recommendations, but I ultimately like this product a lot. I think it has potential to be much better. I hope that this company lasts because I really don't want to have to transition my charts again.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is great to have everything in one place and to be able to access everything remotely. The software is intuitive and comprehensive. Its also nice to be able to communicate easily with patients.

#### Cons

Some of the features are unnecessarily disorganized. It would have been ideal to copy the features of other EHR's that are doing their thing well. For example, the chart notes are not organized at all- just copy Open Dental. The billing is also not straight forward. The reports are easy to run, but there is no option to compare things. It would be great to be able to compare monthly production for date of service and monthly collection for date of service. Also, why would anyone need to know when a date a service was entered? This is an unnecessary report option. I think you need more dentists and billers to consult with and to implement these changes. Lastly, you need to develop a phone app, at least for the doctor. For example, I had a patient text me yesterday and I couldn't respond until late last night; then she texted me back at 7 am this morning but I didn't check the site until 9 pm tonight and I'm pretty sure she is going to be angry about that. But on days when I'm not in the office it isn't always possible for me to get on my computer. Patients expect a response earlier when its a text. And this app should not be an added fee.

#### Reasons for switching to tab32

I switched to be able to keep everything in one place (radiographs, billing, communication...) and to be able to access the charts remotely. We initially thought we would be buying several more offices shortly after transitioning the software, and tab32 would have made the transition smoother. That purchase didn't happen but I'm still happy with the switch.

---

### tab32: all in one solution for your patients and staff

- Overall rating: 5/5
- Reviewer: Ryan M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We use tab32 for all types of workflows in our office. We are able to text our patient's as well as to submit the dental claim for the procedure as soon as the patient is checked out, directly from the software. From online booking, two way patient texting, cloud based x ray software, patient education, to charting and tx planning, as well as claim management. tab32 is an amazing choice to help you and your staff run your office and take care of your patients.

#### Cons

Minimal third party integrations but with the amount of tab32's features that has not been needed.

---

### The Future of Dentistry

- Overall rating: 5/5
- Reviewer: Anna C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

I have used Tab32 for 3.5 years now and I have seen the amazing changes and growth they have accomplished. They have been so easy to work and communicate with. They listen to your opinions and suggestions and provide great updates constantly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Tab32 is constantly innovating and improving. They are the only software with everything built in. Patient communication, charting, radiographs, online booking, and so much more.

#### Cons

There are always bugs that come with the changes and updates. They are quick to resolve the major ones but sometimes the small bugs take a while to repair.

---

### Hated Tab32 so much I paid for it for two years because I signed a contract used it for 2 months

- Overall rating: 1/5
- Reviewer: Ed F.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

When I complained, I quickly got to a [SENSITIVE CONTENT] who said we should talk. Then he never kept an appointment, constantly apologized for his busy schedule and travels. I still have spoken with him.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I will like when my contract ends and I do not have to pay for it anymore. If I had a company, and someone was having a bad experience, I would try and resolve the issue. If I was proud of my product, I would not force anyone to keep it. Not Tab32.

#### Cons

The worst thing about Tab32, and list is long. The quality of the xrays was so poor and horrible organized I felt they were undiagnostic. The weekly updates are great because you are a beta tester. They should wait to get to market a usable product.

---

### Using Tab32 for over a year

- Overall rating: 4/5
- Reviewer: Bobby B.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Works well for and it's constantly improving, it's a great software to get into and grow with.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Amazing features that need to be connected and easier to use. They do listen to your concern after a while and will try improvements. Everything in one place and many features that would cost more than a single app.

#### Cons

No updated given, bad customer support as it takes way too long to get back to you. There are way too many steps to do simple tasks. Appointments have 3 step work to be done. It's improved by miles in the last year but still needs work.

---

### Great New Dental Software

- Overall rating: 5/5
- Reviewer: Suprena C.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been using tab32 for 3 1/2 years now and would definitely recommend it. I have worked with all other major dental softwares, but found them too expensive when I branched out with a new practice. I had thought that I may need to change software in the future as my practice grew, but have not even thought about it since my initial shopping for office program.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Having anywhere access is essential to my practice. I don't have to be tied to the office with office functions. They are constantly upgrading and improving their already great product. Technical support is readily available if needed.

#### Cons

The perio charting is a little awkward with having to use the mouse and not the keyboard. I have been told that this is soon to be improved.

---

### This product is NOT ready for real time.

- Overall rating: 2/5
- Reviewer: Dr. K.
- Verified reviewer: Yes
- Product usage: Used daily for less than 6 months
- Reviewed: June 2018
- Review source details: This review was submitted organically. No incentive was offered

I found out that my current system is way more advanced.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

The concept of all things integrate d and cloud based is great. Especially the X-rays. Hello Patient is another.

#### Cons

It's still in the concept stage. The software needs way more work. Buyer beware, it is smoke and mirrors. They get you to pay for set-up and have a brief review of software. No formal training. Once you've paid for set-up and first month's fee and really use the software you find out how inept the software is compared to others. For the seasoned offices I would require them to offer free set-up and work with the software for 90 days so you have a good grasp of what you're buying. Keep your old system running. For the new dentists, do your research, what you don't know can be detrimental.

---

### Purchase

- Overall rating: 1/5
- Reviewer: Chris A.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used other for less than 6 months
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

Good at first because I was lead to believe certain items would migrate. However, the more time I spent with it and realized how many critical components were not migrated the more I disliked the bill of goods (bad) that I was sold. Had I known this information early on , I would have saved a lot of time and money. I spent a decent amout of money on the migration only to have the the main components not migrate. There should be a pre migration process to confirm if this is the correct software for your practice

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 1/5

#### Pros

I was excited to incorporate all of the features that the sales person sold me on

#### Cons

The most important aspects from my previous software did not transfer over during the migration process.

---

### Very intuitive platform. Cloud features are really great! Customer support is stellar.

- Overall rating: 5/5
- Reviewer: Sarah L.
- Product usage: Used daily for less than 6 months
- Reviewed: March 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Remote access is a real plus. The responsiveness of customer support is probably what I am most impressed with.

#### Cons

The billing piece takes some getting used to; however, we are still new to the system and have not had a chance to explore all the features.

---

### new client loves it

- Overall rating: 5/5
- Reviewer: Nancy A.
- Verified reviewer: Yes
- Product usage: Used unspecified for unspecified
- Reviewed: February 2017
- Review source details: This review was submitted organically. No incentive was offered

They are very responsive and helpful! I wanted to get started right away and they helped. Answered questions promptly, has features I've never seen before-looking forward to implementing them in my practice.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

features

#### Cons

needs more webinars

---

### Don't be fooled!

- Overall rating: 2/5
- Reviewer: Edward F.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

I don't generally leave negative reviews, but this one is warranted. I hated almost every day I had to use Tab 32. I used it for three months from June to Aug, 2021, but have paid for it now 19 months. Tab 32 did not provide a tool that allowed me to diagnose and track my patients. The x ray portion of the software took way too many clicks. When doing endodontic procedures it was another click nightmare to use. The quality of the radiography was archaic. My staff was angry, I was angry. It was so bad I went back to paper. We continued to pay for it so we could access the data from those three months. I contacted them in February 2022 asking to terminate and receive a data dump as I was starting a different online software. I was told that I needed to pay the remaining 8 months left on my contract to get the data. I asked to speak to someone who could help -- after many emails from me, and two unkept appointments, I gave up. If you are the leading customer service software, you should want to make sure your customers are satisfied. I am anything but satisfied. I've now paid for Tab 32 for 19 months, and used it for only three. Now I can't get a return phone call from them.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The integration with front office was good; claims, etc, but the x-ray quality was horrible.

#### Cons

Maneuvering through the program was one of the biggest downfalls. It took way too many clicks to get where I needed to be. The X-rays were very poor quality. To get help took several hours. It was difficult to move from patient to patient. We used it for 3 months solid, trying to give it the best chance. Couldn't make it work. Front office liked it, back office all hated it.

#### Reasons for switching to tab32

We wanted to go digital, so this was the first step. We disliked it so much we went back to paper for a year.

---

### Poor Customer service

- Overall rating: 3/5
- Reviewer: Dinesh T.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

Good Software but very poor horrible customer service

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Good Software but currently very poor horrible customer service

#### Cons

Good Software but now very poor horrible customer service. we have problems with software's for weeks now and no response from Tab 32 for emails, messages. I have three other clinics and thinking to switch out from Tab32 due to poor customer service

#### Reasons for choosing tab32

Good Software

#### Reasons for switching to tab32

Friend recommended.

---

### Everything you need in one place

- Overall rating: 5/5
- Reviewer: Eva S.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2018
- Review source details: This review was submitted organically. No incentive was offered

Using the system I am able to run a teledentistry operation, which is a big win. The software is able to handle our processes and the way we interact with patients as well as hygienists and dentists working asynchronously. Customer Rep did a great job in responding to any questions we have in a timely way. I would highly recommend them.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software includes many features that I need and is highly configurable, which makes me feel like I can do anything and allows me to make processes unique to my company. My favorite feature are the ability to link clients customized forms and not require them to make an email or password, which helps reduce the obstacle of patients booking with us while still capturing all the needed data.

#### Cons

There are very many icons, which requires some upfront training.

---

### Excellent Customer Service

- Overall rating: 5/5
- Reviewer: Eugene P.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2020
- Review source details: This review was submitted organically. No incentive was offered

Fantastic! You won’t regret it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Cloud based No need for IT company Excellent uptime Great customer service Able to get a response from the [SENSITIVE CONTENT HIDDEN] (true)

#### Cons

There is a trade off when using cloud based software of fewer rich features vs server based products. However, there are work arounds and the benefits are huge.

#### Reasons for choosing tab32

Price/ feature ratio is great!!Access to the [SENSITIVE CONTENT HIDDEN]!!!!!!Security through Google!!Full access on a phone!!Cloud based- fired IT!!!!!!!

#### Reasons for switching to tab32

Cloud based is the future. Get going now!

---

### Cloud Based Practice Management System

- Overall rating: 5/5
- Reviewer: Bryan T.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2018
- Review source details: This review was submitted organically. No incentive was offered

I have used tab32 EHR system for last couple of years while working at Dr. Mishra's office. In beginning, I was little apprehensive of using cloud based software but over last couple of years, I am amazed at the progress the software has made. And hence, I decided to use this platform for my new practice too.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The software is intuitive where every functionality like progress notes, forms, medical history, and xrays are click away, which makes documentation a breeze. I can access patient charts and xrays from home or while traveling is fantastic. Also, I am big fan of their integrated hellopatient system within EHR itself.

#### Cons

Once in a while software would limit us to upload multiple files in EHR but then we were explained that it was due to security, they raised the limit but we had to call and request, which is little hassle but no big issue. Also, I hope they soon bring mac based xray system.

---

### Amazing For Dental Practice

- Overall rating: 5/5
- Reviewer: Prab C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

So far ahead of the competition and so simple and easy to use. I opened my practice and never regretted the decision of getting TAB32

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its just amazing and everything is in one place. Very intuitive and runs on low data speed also The customer service is the best and always helpful

#### Cons

the Integrated payment system by stripe charges more than the normal fees though I use another payment terminal by my bank have to train team members and more of un-learning curve to forget those old systems like eaglesoft and dentrix

---

### Tab Review

- Overall rating: 4/5
- Reviewer: Marium W.
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, Tab32 is very easy to use & very self explanatory. However , unfortunately the system slows down tremendously at 3 pm when the internet starts to get slow . Also, the appoint scheduled box (in orange) always gets frozen on the screen so you have to go back to the schedule to remove it .

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 1/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

This software system is very easy to use . I enjoy the router slips to help all staff members be on the same page as of what’s being done for the day & what doctor is preferring for the next appointment. It’s pretty self explanatory if you’re new to the system , and making new features easy to find and use .

#### Cons

There’s a few features I wish the software system had , for example; something we can use to dictate who’s on a cancellation list & who’s not , to see how many appointments a patient has no called / no showed , rescheduled, etc. without having to look into their appointment history . It would also be beneficial to get the insurance information on the appointment pop-up so We wouldn’t have to go to the patient profile to see what type of insurance they have .

---

### Simple, Easy to Use, Effective

- Overall rating: 5/5
- Reviewer: William S.
- Product usage: Used daily for more than 2 years
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Tab32 is extremely simple to learn and use. The workflows are well thought out making the program effective for straightforward office management. The clean look and easy to navigate pages make it a joy to use compared to Dentrix and such.

#### Cons

The reporting could be more robust, however, the CEO has assured me that this is coming soon. The only other thing would be it takes a few too many clicks to complete treatment and subsequently bill to insurance. Also, it would be nice if you could stay on the schedule with another module open so you could toggle back and forth during tasks. Not a dealbreaker by any stretch but in a perfect world...

---

### Cloud is the way to go!

- Overall rating: 5/5
- Reviewer: Ebony M.
- Product usage: Used daily for less than 2 years
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Tab32 is a very strong asset for our Dental practice in terms of operational and patient communications - reminders, appointment confirmation, automated recalls & surveys. Being Cloud software, it has provided me the flexibility to finish off day early sometimes and get back to it later in the evening or week ends, has complete auditing. The User Interface is a total upgrade and intuitive compare with traditional server based age old software.

#### Cons

Nothing major to gripe about but they are working on some small enhancements that we've requested like customized reporting, timesheet management. Again, their customer service is easy to reach and accommodative in case of any help / issues.

---

### Easy to use fully functional platform

- Overall rating: 5/5
- Reviewer: Lee H.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: June 2017
- Review source details: This review was submitted organically. No incentive was offered

Cloud based makes management of practice possible 24/7 from home. Reports are easy to read. Notes and other features can have templates set up for ease of use. Better connectivity with patients than previous software packages.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Cloud based; very flexible and can be adapted to most any situation. Tablets work great. The Hello Patient features are unmatched.

#### Cons

Some features not like other software packages, so training is very important. Customer Services can be more robust.

#### Vendor response

thank you.

Replied June 2017

---

### Tab32

- Overall rating: 4/5
- Reviewer: Lena L.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2020
- Review source details: This review was submitted organically. No incentive was offered

Despite the initail hurdles of transition from another PMS, overall it is a positive change.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It offers a lot of efficiency to the overall workflow. All features that we required for the daily functionality are present. Easy to learn for new hires without previous PMS experience.

#### Cons

Speed could be improved. There is lagging here & there. It requires a lot of clicking. We arelocated on east cost & they are on west, so time difference is an issue when we need trouble shooting.

#### Reasons for choosing tab32

more intergrated features

#### Reasons for switching to tab32

wanted to move to cloudbase pms

---

### Treatment Planning

- Overall rating: 3/5
- Reviewer: Greta M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

treatment planning functions

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The customer support with Tab 32 team and the messaging patients from the software.

#### Cons

As treatment coordinator I work with time management and the new update to input treatment plans is over whelming especially when you have differ options. Not able to filter the codes to pull the report on the production produced by provider.

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tab32 Reviews, Pros and Cons - 2026 Software Advice