--- title: "TimeTap Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TimeTap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TimeTap is a good fit for you!" source_url: "https://www.softwareadvice.com/dental/timetap-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [TimeTap](https://www.softwareadvice.com/dental/timetap-profile/) / TimeTap Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental/timetap-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dental/timetap-profile/alternatives/) # TimeTap User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 261 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 169 reviews (65%) - 4 stars: 69 reviews (26%) - 3 stars: 19 reviews (7%) - 2 stars: 2 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The booking calendar and client management features are really top-notch. - I also like how I can tailor certain features to clients, and that it is fairly efficient for my scheduling. - I particularly like how easy it is to set up recurring appointments and send automated reminders to clients. ### Most mentioned cons - Honestly, the mobile app feels a bit clunky compared to the desktop version. - Recall reminder messaging, a significant decision point for our initial choice, does not work. - I am still on a trial, so I am unable to test the Stripe integration. ## TimeTap customer reviews Showing reviews 1-25 of 261 (page 1). ### Tests out well - Overall rating: 5/5 - Reviewer: Christine B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, great. We work with multiple service providers and have been able to test out multiple functions during the free trial. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Best feature: the automated reminders that go out to multiple service providers. This has eliminated no show appointments. #### Cons Difficult to evaluate all of the tools in the free trial. We can’t tell how the Stripe integration portion works. --- ### Issue resolved - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. had an issue and [sensitive content hidden] was able to assist me in solving it very quickly ..Thank you! after goofing around for over 3 hours, you solving it in 10 min, well glad it is fixed! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros NA nothing to write about here #### Reasons for switching to TimeTap it was as slow, possibly slower than molasses in winter --- ### Wonderful - Overall rating: 5/5 - Reviewer: Chari C. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has saved so much time automating everything. Once you have figured out how to work everything it is quick to put the information in that you need for each appointment. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is amazing. There are some days where it may take a bit for them to respond, but they always have detailed answers and will let you know if they are working on a feature you asked about or may suggest it to their programmers to work on. They have very detailed help documents. #### Cons It takes a little bit to navigate around and figure out how to use everything. --- ### This booking software changed the landscape of maximizing bookings! - Overall rating: 5/5 - Reviewer: Joachim D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 5/5 This software is what I have been looking for, the price is great, support is good, and they listen to suggestions for new updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Only software that can calculate driving distances, it's a game changer. Clients can see available slots as the software blocks of the hours I need to drive from the previous or next appoinment. Whoever came up with this, is a genius! #### Cons Ability to directly open a booking via a URL as staff member without loggin in. And maybe the option to add attachments to message templates. #### Reasons for switching to TimeTap Driving distances and better pricing for small LLC --- ### Great for scheduling different types of meetings - Overall rating: 5/5 - Reviewer: Luciana D. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been very good on the free version. I'm actually planning to get the business subscription. And they do have personalized support, so I will get help to navigate the app and ask questions if necessary. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the different options to schedule different types of meetings (1-on-1, group, different hosts, etc). I also liked the automatic email reminders and it's pretty user friendly on the side of the person scheduling with you. Also you can contact support, and they give you a nice free trial period. #### Cons I think it's a little complicated to set up. There are lots of things to check, and sometimes I get a little overwhelmed. But I guess that's part of them offering so many options. #### Reasons for choosing TimeTap Cheaper and more scheduling options. I needed an option to schedule group lessons --- ### Reliable scheduling once you learn the ropes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TimeTap is a solid, reliable tool for booking. Once you get past the initial setup, it saves a lot of time and keeps everything organized for a fair price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved how easy it was to set up my schedule. The automated reminders are a lifesaver because they really help reduce no-shows without any extra work. #### Cons The interface feels a bit dated and can be confusing at first. It took me some time to find specific settings, so the learning curve is a little steep. --- ### TIME TAP IS MY APP! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how user friendly TimeTap is. I also like how I can tailor certain features to clients, and that it is fairly efficient for my scheduling. #### Cons Although it is user friendly, it did take me a while to catch on and I rely on my phone a lot to do my scheduling, the mobile version is not as refined as the pc version in my opinion. --- ### Great customer Support - Overall rating: 4/5 - Reviewer: Aaron H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great customer support. Scheduling was very simple and times were readily available. [sensitive content hidden] helped very quickly and showed me a tips. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeTap provides multiple custom sites to meet different needs. I also like the reminders though I wish our company allowed the text message option. #### Cons I believe using TimeTap on my mobile device is very difficult. It would be impossible to use if I had eye or hand issues. --- ### Reliable Scheduling with a Few Quirks - Overall rating: 4/5 - Reviewer: Jesse M. - Industry: Glass, Ceramics & Concrete - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The booking calendar and client management features are really top-notch. I particularly like how easy it is to set up recurring appointments and send automated reminders to clients. It’s cut down on no-shows significantly for our team, and the customization options for the booking page are pretty good too. #### Cons Honestly, the mobile app feels a bit clunky compared to the desktop version. Navigating through different client records or adjusting schedules on the go isn't as intuitive as I'd like, and it sometimes takes a few extra taps to get where I need to be. It's not a dealbreaker, but an update would be nice. --- ### A great tool for booking appointments for healthcare professionals - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer experience has been really positive and a big upgrade from our previous manual processes. I like that payment can be achieved from the same platform as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform makes it so easy for clients to make bookings, receive confirmations and for us to then manage schedules. It saves a lot on admin time and helps us provide a better service. There are good payment integrations. #### Cons Not much, it has been a really easy to use platform and satisfied both the admin team, therapists and clients. --- ### Help Product - Overall rating: 5/5 - Reviewer: Adam V. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TimeTap gives us the ability to manage and schedule the clients we serve while protecting some of their most important information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They provide a streamlined product with responsive and respectful support. #### Cons They are designed for a particular function and while they do allow customization, it is not fully flexible. --- ### Reliable Appointment Scheduling Tool with Customization Flexibility - Overall rating: 4/5 - Reviewer: Jonas W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered TimeTap is a reliable and flexible scheduling solution that stands out for its customizability and automation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros customizable booking pages and automated notifications #### Cons outdated interface desing and limited reporting features --- ### TimeTap : A Very useful Time management and scheduling software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered It's easy to use and offers a good number of features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros At first I was very reluctant choosing a software which isn't well known to use. But with time I got satisfaction using TimeTap and I would highly recommend this software to people #### Cons In my opinion, below are few things that can be improved on in the software:Customization of email reminders and notifications and the User interface and design. --- ### Amazing support & customer service! Makes using and building out our appointment scheduler easy. - Overall rating: 5/5 - Reviewer: Jackie K. - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered The software has allowed us to move toward online registration for the majority of our classes, which is still a work-in-progress (2+ years since we started) . The support from the staff (Lucy, Elvis, etc.) has been phenomenal. They've taught me a great deal about how to structure our online registration and utilize the feature to support our needs. I work for a large organization, made up of a diverse group of programs that almost function independently. From a support perspective, my experience has been phenomenal. Lucy has been instrumental in teaching me the software, helping use set up our registration site, transition from checkappointments to timetap, as well as take back functionality requests and address our technical issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service! All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support. She's conducted countless calls with me to provide how-tos, recommendations to best structure our site, and addressed functionality enhancement requests and technical issues. I can't express how grateful I am for this type of support! #### Cons Not all features are intuitive; there is a learning curve to understand and administer the service/software. #### Vendor response Hey Jackie, Thanks so much for leaving a review for us! It's been great getting to know you and learning more about the support services offered to our armed services over the past couple of years. I'm glad it has allowed the registration process to move more smoothly for you guys! Lucy Replied July 2017 --- ### Support Help today. - Overall rating: 4/5 - Reviewer: Bea S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease to use, but unsure of change made by myself I found the help and [sensitive content hidden] was great and helped to feel more at ease with my changes. I more confident in my ability to use system, knowing there is online support available to me. #### Cons Changes take too long to complete. Too many screens to manage one change, appts, reports, support, staffing, locations, etc. --- ### TimeTap for Small Medical Practice - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very satisfied. I am using the program to keep up with the schedule for a small primary care medical practive (one provider). #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have a tiny practice and was trying to get away from burdensome EMR. I needed an affordable scheduling app/program only. It was very quick to learn. It serves our needs fairly well. There are things I have not explored so I can't offer much more. The version for my iPhone is very handy and quick to access also. #### Cons We often have to refresh the screen because it will be black when we log on at first. This is not every time and not even most of the time, but it is frequent. After refreshing 1-5 times the appropriate screen shows up. The messaging features to clients are limited with the regular advertised price. This affects us a little but can't afford to add features. Would probably just pull back to Office Calendar if the price started climbing. For the current price point I benefit from TimeTap and I plan to stay with them. #### Vendor response Hi there, Thanks for taking the time to leave us a review. Please reach out to us at support@timetap.com to ask about our bulk emailing to client options. This is a feature we have available but only turn on when accounts request it to prevent abuse and spam complaints. Thanks, Lucy Replied December 2018 --- ### TimeTap has worked pretty well for my small chiropractic clinic - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has worked mostly well, but a few glitches. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like that once a patient schedules, they get reminders sent to them automatically. #### Cons Patients trying to schedule on a mobile phone have a difficult time. I get many complaints from patients that they can't reschedule or see everything they need to see on a mobile phone. It is because TimeTap needs to create a more mobile friendly version of the scheduler or create an app for patients/clients to use. #### Vendor response Hi there, Thanks so much for taking the time to leave us this review. We are working on a huge update to the scheduler which we hope to have out in Q1 of this year. Hopefully that can help make your experience a 10 out of 10! Thanks so much for using TimeTap, Lucy Replied January 2019 --- ### TimeTap Helps - Overall rating: 5/5 - Reviewer: Nicole K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Services and availability in the finance world is quite important. TimeTap helps to ensure all things are in order. #### Cons Some areas can be redundant and if yo are not familiar with navigating through timetap it can get quite confusing --- ### Everything you need in one place - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are just working to maximize Time Tap for our needs. I do think we will get there. Marking each student as "completed" is time-consuming, so we are looking for ways to make it easier, or automatic. I think it gets better every month, overall. Sometimes the page seems a little scattered. I think the "look" of a page could be more user-friendly, with more color, more eye-catching fields to find and fill out, etc. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I like the calendar view, and the ability to filter lists to see just about any scenario I need to see. #### Cons I think the way parents fill it out might not be the most intuitive, because we often get their child's name where it should be parent, or not all fields filled out. I wish the calendar field would show status of child's lesson- completed, no show, etc. #### Vendor response Hi there, Thanks for taking the time to leave us a review. We do have ways to automate marking an appointment as completed so please reach out to us at support@timetap.com and we can discuss more on that end. I'd love to hear more about your ideas for the look of the page too. We look forward to hearing more from you, Lucy Replied December 2018 --- ### Untitled - Overall rating: 4/5 - Reviewer: Revée B. - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I like TimeTap and have had a good experience overall. I hope they continue to grow and add new functions to further streamline business operations for their clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility to create multiple locations and schedules to optimize scheduling for my various appointments available. No other software currently allows the level of customization that TimeTap gives it's clients. #### Cons I don't like when the PayPal andTimeTap interface sometimes errors when directing to the payment portal. I also wish TimeTap had a function where you can invoice for the deposit to be paid online by the patient when I have to schedule appointments manually and unable to collect payment at that time. #### Vendor response Hi Revée, Thanks for taking the time to leave us this review. I'm glad that you've been able to take advantage of TimeTap's versatile customization options when it comes to locations and schedules. I'm sorry to hear that PayPal has been erroring out for you sometimes -- please write to us at support@timetap.com with details on what errors you've been seeing and we'd be happy to report that to our development team. Also, we have a ticket on implementing the pay deposit amount on invoice and I've added your information to that ticket so that when that gets developed we can notify you. Again, thanks for the review! Lucy Replied December 2018 --- ### Timetap has great support! - Overall rating: 5/5 - Reviewer: Kathy S. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Timetap has Excellent customer service....... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support is great. Thanks!!! #### Cons Having to add information in duplicate areas of the app. --- ### Timetap review - Overall rating: 5/5 - Reviewer: Toni Rose M. - Verified reviewer: Yes - Industry: Government Relations - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered makes our job easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros personnel and technical staff are very accommodating #### Cons Setting of the generated forms. I find it difficult to do. --- ### Clients like it and I love it - Overall rating: 4/5 - Reviewer: Frankee L. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered When a potential client books a wedding online through TimeTap, I receive all the vital pieces of contact information and can follow through with the couple right away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Keeping track of each wedding as it progresses from beginning to end. #### Cons When a client "books" a wedding date, I don't know whether they have paid the downpayment yet or not. I have to close TimeTap and go look at PayPal to check on it. This is not really a big deal. I can work around it. #### Vendor response Thanks, Frankee, for taking the time to leave us this review! Really appreciate it! We do record whether or not a payment has been submitted through PayPal on the invoice that is assigned to the client within TimeTap so you can always go look at the TimeTap invoice instead of logging into PayPal to see if the payment was submitted. If you're not sure how to do this, reach out to our support team at support@timetap.com and we'd be happy to show you how. We also have a method of making it so that you don't get the confirmation email that someone has booked an appointment until after they've submitted payment through PayPal so that way you can be sure if you're receiving confirmation of an appointment, that appointment has been paid for. Hopefully we can get this figured out for you so you don't continue to have to operate between the two systems! Let us know how we can help and thanks again for leaving us this review! Lucy Replied April 2019 --- ### Totally Brilliant - The Best Scheduler Out There - Overall rating: 4/5 - Reviewer: Tara M. - Product usage: Used unspecified for unspecified - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered I have tried a number of schedulers and TimeTap is by far the best. Theoretically all schedulers do pretty much the same thing ' allow clients to book appointments on line and allow you to manage your appointments. However, TimeTap seems to achieve this so much more efficiently than some of the other schedulers I have used. The interface is simple, nice looking and very easy to navigate. All my patients have commented favourably on how much easier it is to book and manage their own appointments with Timetap when compared to the previous scheduler I was using. The automated emails are concise and polite with clear instructions on how clients can reschedule or cancel which means that I am no longer bombarded with phone calls from frustrated clients who are finding it difficult to book / change appointments. The programme also offers a simple app to let me manage my appointments on the go. Furthermore, the customer service is fantastic. Firstly and fabulously, if you have an issue, you get to communicate with a live person (in my case the lovely and incredibly helpful and patient Lucy), rather than being referred to useless forums, FAQ's etc. My currency and country were not listed ' resolved within an hour. Wanted to import my client base and allocate passwords'.They did it for me which saved me a day of data entry. Even the smallest and most mundane of my queries were given time and attention and followed up afterwards. I am a bit of a perfectionist with a very busy schedule and very high expectations ' TimeTap has exceeded all of them. A really great programme with customer support to match!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Hey Tara, Thanks so much for taking the time to give us this review! It's been such a pleasure working with you and we really appreciate your feedback! Let us know if there's ever anything else we can do. Best, Lucy Replied September 2015 --- ### Instant Access with Customizations - Overall rating: 4/5 - Reviewer: Todd W. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I'm pleased with the results. Because it's not super-slick, my clients often call or text me instead of using it for booking, but on the back-end, I rely on it to organize my appointments, invoicing and online payments. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really appreciated the quick access to online booking features, and ready-made forms. It allowed me to instantly create a booking portal for my new business. #### Cons As this platform is applicable to almost any industry, the templates are very general and they are not intuitive enough to easily create the process I'd like for my clients. I believe that there are ways of making this more fluid, but could take time, effort and expense to implement. ## More reviews [Next reviews](https://www.softwareadvice.com/dental/timetap-profile/reviews/?page=2) --- TimeTap Reviews, Pros and Cons - 2026 Software Advice