TimeTap vs Zingit
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.4 / 5
4.5 / 5
Customer Support
4.6 / 5
4.8 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
July 10, 2024
July 3, 2024
Pros/Cons
Pros
- My customers said it is easy to use and they like making their own appointments. I highly recommend TT, it's like having another person in the office with me.
- We upgraded from an older scheduling program and this was well worth the investment. It is saving us costs by its great accuracy and the front office staff love how easy it is to maneuver.
- The ease of registration and email and text reminders are awesome. Customization of email and text responses are nice.
Cons
- It does not work with human resources, so it is limited to fulfilling its functions as a system for agendas.
- For some reason after trial it didn't renew. It took around 3 weeks to figure it out and now we lost our discounted rate.
- It lets the client book and if they do not pay in 90 mins it cancels the booking. I don't like that it cancels out appointments even tho clients paid.
Pros
- The customer service is awesome. If I ever have a problem, which has only been twice in 2 1/2 years, they were prompt at resolving the issue, and they very friendly as well.
- I love Zingit for the quick and easy communication I have with my practice members. They love it and it is so much easier than calling on the phone.
- Our patients love the text reminders for their appointments. Our staff likes the ability to text/notify patients from a non-personal number.
Cons
- We have also had some problems with text messages not being sent out and/or sent to the wrong person with incorrect times.
- Likely not a zingit problem, but unfortunately I had to cancel the services as it started to cost me business.
- It has recently stopped alerting us when we have a new message so we're missing people's request to change appointment times.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
