Yapi 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Yapi

4.6

(49)

Pricing

Starting at $199.00 per month

About Yapi

Yapi provides dental teams with a complete solution to run a modern dental office with efficient staff and patient communication, automation, and digital workflows.

Patients enjoy the convenience of electronic dental forms, online booking, and two-way texting with their dental team. Keep your staff on the same page with intra-office chat and patient tracking. Boost your online presence with more positive patient reviews on your claimed review sites.

Yapi is a Dentrix Connected software and integrates with Eaglesoft and Open Dental. Data syncs with practice management software like Dentrix, Open Dental, and Eaglesoft in real-time to eliminate data entry and human error and save precious time in a busy office.

Yapi Screenshots

Yapi Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Base

$199.00

flat rate, per month

No plan information available

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Yapi Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of Yapi
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Automated Scheduling
Booking Management
Communication Management
Customizable Templates
Data Synchronization
Dental Practice Management
Document Management
Document Templates
Electronic Payments
Email Reminders
Registration Management
Reminders
Scheduling
SMS Messaging
Web Forms

Yapi Integrations

Open Dental

Practice-Web

Dentrix

Eaglesoft

Mango Voice

RingCentral Engage Voice

Yapi User Reviews

Overall Rating

4.6

Ratings Breakdown

73%

16%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.5

Functionality

4.6

Mazie P.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Best of the best management software

Nothing but the best experience in every way. Support is very accessible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the online scheduling and intake forms. Definitely noticed more new patients scheduling online. Saves so much time at the front desk !! We also use Yapi pay for easy payment collection and statement viewing.

Cons:

We do not use the office communication and patient checking in and out feature.

Reasons for switching to Yapi

There were no online forms available without patient portals. And no option for online scheduling

Vendor Response

It's awesome to hear how many different features of YAPI your office is using and benefiting from, Mazie! Including our new features like YAPI Pay and Smart Scheduling. Thank you for sharing your experience with others about your switch to YAPI!

Replied May 2022

Paolo S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows your staff to do more work on the office and less on calls.

Cons:

It’s on the expensive side of things and every month.

Reasons for switching to Yapi

I had heard it was better for reminders and more high tech.

Vendor Response

Thank you for sharing your feedback with us Paolo! Very happy to hear you are getting more work done during the day and less time spent on administrative work or patient calls (in a good way!)

Replied March 2022

Sara G.

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Easy to use, convenient for patients

Previously 3

Ratings Breakdown

Ease of use

Previously 3

Value for money

Customer support

Previously 5

Functionality

Previously 3

Pros:

Enables us to register patients online before the patient steps in the door. Auto confirms appointments, sends reminders.

Cons:

Hard to get in touch with customer service. Sometimes you have to wait a while before issues get resolved or fixed.

Christina D.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Yapi is Spectacular

Spectacular, everyone from technical support to the billing department are easy to talk to and are very patient. (even if you want to update electronic forms many many times) We are able to reach out for tech help as often as needed, someone always reaches out and in a timely manner. Our communication as improved as well as the amount of patients we can see on the schedule because of the electronic forms, allows new patient paperwork to be completed before the first appointments and there is never confusion as to is who is ready for treatment and our collections have increased due to the overall improvement of inter-officer communication. We are able to discuss the out of pocket cost at the time of service and collect accordingly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Yapi is a great communication tool. Not only are we able to text and email patients individually or a full day or everyone in the practice using Yapi, we can keep the admin team and the clinical team on the same page. The clinical team can alert the doctor they need an exam, and alert the admin team of a change in treatment. The admin team can alert clinical that the patient has a request, is here or running late. It also allows us to let the patient know if the financial estimate will change because the treatment has changed.

Cons:

We have not had any complaints. We have not yet utilized the schedule online feature at this time, we hear it is very easy to have the web-site administrator set up the link. We will maybe try it in the future.

Reasons for switching to Yapi

We wanted a better communication tool, emails, texts and electronic forms. Yapi helped us to customize all of our own forms. The texts work both ways making communicating with patient and even our staff a breeze.

Vendor Response

Thank you so much for detailing so many benefits your office has seen from Yapi including intra-office communication, and highlighting our client experience team, we are all here for you!

Replied August 2023

Shannon M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Our Dental Office Loves YAPI!

YAPI males our lives easier and helps us provide our patients with better care. There are a lot of good dental management programs out there, but none of them hold a candle to YAPI!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Yapi does it all and does it better than other dental programs and at a better price. From Confirming appointments, to email blasts, to collecting data, to forms on iPads….YAPI does it all! Need more reasons to love YAPI? They allow you to customize your forms and if you need support, a real live person will talk to you and help resolve your concerns. It’s amazing!

Cons:

There is nothing I don’t love about YAPI.

Vendor Response

We are so glad to hear YAPI has made your day-to-day in your dental office run smoother, Shannon. Thank you for the kind words about our support and for sharing your experience!

Replied May 2022

Diana R.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Dental Front Office Yapi Review

Yapi is helping us with our patient forms and health history, with patient communication and cancellations. Once it was all set up it is a huge time saver!

Ratings Breakdown

Ease of use

Functionality

Pros:

The most impactful part of this software has been the direct texting our patients. I can text a patient anytime and they can reply in real time. I also like to see the "history" of the texts so I can review whole conversations. This has streamlined my confirmations and minimized cancellations. I also like the feature of being able to text everyone on a specific day at the same time.

Cons:

Yapi is very customizable which is great but did take more time than I anticipated. In the future I would like to be able to manipulate my schedule and move appointments with the online, Yapi Pop feature.

Reasons for switching to Yapi

My Dr. was referred by another Dr.

Vendor Response

Thank you Diana for sharing your awesome results on how YAPI's patient communication features have streamlined your process and made it easier to keep your chairs full! We appreciate your feedback as well regarding ease of self-customization as well as the request to move appointments within YAPI as well not just your PMS.

Replied March 2022

christine m.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

top notch superior technology innovated product it is a must have.

I have used Yapi software for approximately 5+ years each year. It gets better and better customer service is top-notch, always eager to help me where I need help. I can not say enough great things about this product and services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that automation keeps me on task for more one-on-one with patients.

Cons:

I wish I could write the treatment plan into the program or incorporate it with eagle soft

Reasons for switching to Yapi

superior product hands down the value is exceptional

Vendor Response

It's awesome to see your experience, Christine from ease of use to customer support. Thank you kindly for also acknowledging our year-over-year product improvements, there are many to come that are bigger than ever we will keep you posted!

Replied February 2022

Tamara V.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Best patient management dental software

Experience and customer service have been great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the features are awesome and easy to use. Intraoffice communication and dashboard keep us on time and make us efficient. Patient communication is very easy and patients love it. Paperless option of our forms have been a game changer. And now they have options of text to pay and ability to schedule their own appointments. .

Cons:

Hard to customize emails. Cannot do mass text

Reasons for choosing Yapi

Most of the features i wanted were there and highly recommended by my colleagues

Reasons for switching to Yapi

The paperless forms and better customer service and recommendations from other colleagues

Vendor Response

We appreciate this outstanding feedback, Tamara, thank you! It sounds like you are really maximizing your utilization of YAPI which is great to hear. I am confident some of the updates planned will help make life even easier for email customization. While we do not yet have a text blast feature to reach all patients at once, we hope that some of the conditional mass texting features will be helpful to reach groups of patients on specific appointment dates, ASAP list, or recall past due. Thank you for taking the time to share your positive thoughts about YAPI with others, we appreciate you!

Replied February 2022

Leslye C.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Love yapi!

Yapi has benefited me personally with relieving me of many tasks that take too much time. Such as, confirmation reminders, recall reminders, collected patient paperwork.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to two way text the parents of my patiens, they are all so busy and difficult to get them to pick up the phone to get information or relay information and texting makes it so much more convenient for both parties.

Cons:

Would love to be able to text blast all of my patients at once or at lease all patients on the schedule at once like we do with emails.

Vendor Response

Thank you Leslye for sharing your experience with easy communication between your practice and patients. Texting makes life easier for us all! We have a feature 'mass text by appointment date' that is available and if you'd like to learn more please let me know and we can walk you through how to access this.

Replied February 2022

Elizabeth C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Love Yapi

Yapi has been the best benefit to our office regarding less paperwork and saves time with confirming and rescheduling our patients, we love the text back option to communicate with our patients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The text message reminders to our patients, its less work for us and our patients love it! and also in office to let all staff know when patients are ready and if someone cancels. We love that here!

Cons:

Sometimes there are technical difficulties when creating an email, but the great team is always available to help over the phone.

Vendor Response

Hi there, Elizabeth! I'm so glad to hear that YAPI has made communicating with patients a breeze with two-way texting and that you have always been able to get the help you need at the moment. We appreciate you sharing your feedback here with others to see. Thank you from all of us at YAPI!

Replied March 2022

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