We were in search of an application to replace our outdated paper sign in/out form and after much research we came upon SwipedOn. This offered us just about everything we were looking for and over time with their updates has become our primary app for employees and visitor tracking. There are VERY responsive to inquires and have been a great partner for close to a year. For us this has been a added value to the company and highly recommend it to others.

Ultimately we would like to see some more flexibility with the desktop login to allow employees to notate future out of office like vacation, etc.

Easy to use. Modern looking interface. Very easy to make any changes to the system based on our needs.

Employees tend to forget to sign in. It could do a better job of notifying employees when they don't sign-in. Some employees only come into our office a few days a month and it can difficult for them to remember to sign in. An automated process would catch everyone coming into the office.

Not a fan. It seems there are constant "updates" but I don't see a difference. And it seems I have constantly put in a different code because it will kick me out. This makes it very inconvenient for other when I am not in the office. We will continue to use it because it is better than keeping track of guest on paper.

It has been a great benefit to have access to workers on our sites as we have 40 sites. During covid we were able to immediately inform workers of potential exposure well before NSW health.we have continued to use it across our projects

easy access anytime to a specific sites for accountability

nothing yet it has performed as required

We are now able to track office staff and visitors safely on and off site and have the ability to contact visitors via the data capture information. the system has also improved our evacuation process.

Super easy to configure and setup - many features found in more expensive products are included

Would be good to have different sign in paths for contractors for example - i am told however that this in included in the road map.

It is excellent for management of visitors to our site and assists with our Health & Safety Protocols

Easy to use for clients/visitors, excellent notification service

We are unable to find any fault with SwipedOn

Easy to contact, and helpful/

The Barcode feature is great and easy to use, when it works.

Sometimes people will have trouble logging in with their mobile, it won't log them in.

Easy to use and easy to set up.Great customer service.

Tends to drop the printer every now and then but most likely the ipad

Easy visitor management. you can set it up and forget it, it manages itself

There is not anything to complain about.

Great.

What I liked most about this software is the ease of use and setup.

What I liked least about this software is, nothing...

Dear Reader(s): I was tasked to deploy a visitor management system for a medium sized company. I sampled many different products and decided that SwipedOn was the best product for our needs. I needed a specific set of options, so I went with the Enterprise edition and made contact with the SwipedOn team. From start to finish and beyond, SwipedOn's support team has been on top of everything! Pros: The install and activation process went very smooth without any issues. They take care of everything behind the scenes. I was given the opportunity to use the software and have access to the dashboard (remote administrator tool) before actually deploying the product. This was amazing! I love the dashboard. So many great features and allows me to control what is being presented. New feature are always in development: Not quite a Cons list There were a couple tasks that I was trying to accomplish, i.e., keeping track of visitors that haven't signed out. I contacted my support person and asked about this feature. I got a reply the next morning, informing me of a new feature (at the time of the e-mail, it would be deployed in 3 days) to automatically sign-out visitors at the end of the day. Perfect. I wanted to create a set of options to separate contractors from visitors, so I simply asked my support team the best approach to this. They informed me that I can create a category that the visitor can select, instead of creating two separate lists when most of the information would be the same any ways. Great! Additional words regarding SwipedOn's support team: Much like anything in life, communication is key to understand the needs of others for the betterment of everyone. If you have a question, comment, concern or an idea, I recommend reaching out to SwipedOn and simply communicate with them. They are very professional and helpful. You can tell they really want to help their customers and make their great product as best as it can be. Sincerely, A grateful IT professional TL;DR - Medium sized manufacturing company uses sleek user friendly technology to sign in/out visitors and contractors. you can even setup a wireless printer and allow the program to access the camera to print out badges! Super cool. If you experience a drawback, please take the time to contact hello@swipedon.com to communicate with them. They are very professional and helpful.

As a company we are really happy with Swiped On has mentioned above it is easy to use. Great for ensuring who is the building at any given time. You also have the knowledge that if there are any issues you can call/ e-mail someone at Swiped On and your query is dealt with quickly.

We like the fact that the software is easy to use. Employees and visitors can sign in and out using an ipad. This can be easily checked to see who is in the building from my computer. In the event of a fire, the ipad can be easily disconnected from the stand and used as a role call to ensure that everyone is safely out of the building.

In the 2 years that I personally have been using this system I have not encountered any issues

A third party safety review of our offices highlighted the need for visitor logging software. It is great to have SwipedOn to help keep our office secure and safe.

The UI is clean and easy to navigate. The set up is easy with a bulk iport feature, and the design of how the app appears on the iPad is customisable to match our branding. The visitor and employee log is live and can be viewed from any computer which is handy.

My company holds two accounts for two offices. You cannot use the same email for employees on more than one account, which is a bit annoying. There is a workaround that fixes this issue, but is still a bit inconvenient. The evacuation feature is ok, but we are based in an earthquake-prone country, and in the past the mobile networks go down when there is a big one. As we would leave the iPad on its mount in the building, we have to carry out the evacuation on our phones. Without a mobile dta network available this feature can't work when we would need it most.

As building admin staff we no longer need to great every visitor. Those who are here to see someone from another office are able to wait for them to come down, hence reducing the admin time for us.

The automation! Enabling staff to receive both text and email notifications when a visitor arrives ensures you can promptly great them, whether you are at your computer or up making a coffee. Works well for a reception with numerous different businesses within! Oh, also going paperless is a massive plus.

No note to say what to do next, after signing in. Would be good to have a pop up message stating "please take a seat and [insert persons name] will be with you shortly. I'm sure you can add this feature however, we are yet to.

We did away with a system that was at best used sparingly. We can now make it a condition of entry on to our site and the tardiness people have shown to the old system will no longer be a reason to avoid the new. The ease with which both visitors and employees can enter and exit the site while informing the company of their presence is a strength of the software.

The aesthetic appearance which adds a professional look to a basic, but important task. It allows the company to collect relevant and vital data in a user friendly format. It does away with the old style books and entry passes and replaces it with a system that can be searched at a glance from your computer screen. It professionalises a moribund, out of date process and enhances the initial reaction of visitors. It's an old cliché but first impressions count and with the help of Swipedon visitors to our company have a positive image from the start.

The lack of site specific functionality. The ability to log in and out between sites where we have multiple iPads. It would be useful to know at which access point visitors/staff entered the site and equally as important to know where they exited. I haven't yet found out how to have a plain background on the welcome screen with just our company logo showing rather than the stock images loaded on to the system.

I like the updates we get in particular when we have an important National campaign eg: Maori Language Week. Received some useful tips on changing our screensaver to acknowledge Te Wiki o Te Reo Maori. Great initiative! [SENSITIVE CONTENT], our Technical Specialist Support is great and super fast at responding to any questions we have.

All our staff have the app downloaded on our mobile phones so during covid it makes it easy to use the app to swipe in and out. It is just a very easy and user-friendly app to use.

We only use SwipedOn for signing in and out so I can't really comment further on the other functions that it offers. What we do use in the application currently meets our business needs.