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> Reviews of New Relic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if New Relic is a good fit for you!

Source: https://www.softwareadvice.com/devops/new-relic-one-profile/reviews

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New Relic Reviews

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[Overview](https://www.softwareadvice.com/devops/new-relic-one-profile/)

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# New Relic Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(119)

4

(61)

3

(12)

2

(2)

1

(1)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.2

Value for money

4

Functionality

4.5

* * *

### Pros

"The real-time performance monitoring, powerful alerting, and customizable dashboards make it easy to detect issues quickly and maintain reliability."

"By combining performance monitoring with security analytics capabilities, New Relic empowers security teams to detect threats more quickly and effectively, reducing incident response times."

"It has helped me keep our invoicing systems running smoothly, leading to fewer mistakes in billing clients when telecom usage spikes."

### Cons

"I doubt we would go to new relic once you're using datadog since I think there's too many dashboards and alerts set up with datadog."

"I found I got lost in the UI often and the terminology was confusing."

"The setup deployment was quite confusing at start, since I have to use a lot of custom configurations and try around a bit."

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New Relic Reviews, Pros and Cons - 2026 Software Advice