Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
5
4
3
2
1
Ease-of-use
4.2
Customer Support
4.2
Value for money
4
Functionality
4.5
"Its APM features, Creative Dashboards, Browser data, Insights etc. are a great way to keep tab on your products performance and also, keeps you motivated to improve the performance."
"Don't hesitate to ask for assistance from them. They want to make sure you succeed and are always glad to help you realize more value from your investment."
"Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance."
"Opposing the web component, the mobile apps one is very bad. The sdks are very bad and very intrusive, leading to instability of the apps itselfs."
"The customer support is dreadful. We wait over 5 days for a response and then have to chase."
"Our main version we run has a memory leak, the NewRelic support team was worthless in troubleshooting."
Have you used New Relic and would like to share your experience with others?
1-25 of 189 Reviews
Sort by
