# New Relic vs PagerDuty - 2026 Comparison - Software Advice > New Relic vs PagerDuty - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/devops/new-relic-one-profile/vs/pagerduty --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / New Relic vs PagerDuty Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 5, 2026 # New Relic vs. PagerDuty: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 5, 2026 # New Relic vs. PagerDuty: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/devops/new-relic-one-profile/) [New Relic](https://www.softwareadvice.com/devops/new-relic-one-profile/) 4.5 [(195)](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - Monitoring - Performance and Speed Cons: - Pricing Who uses New Relic Based on 195 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (56%) - Top use cases: Server Monitoring (17%), Website Monitoring (12%) and Application Performance Management (9%) 75% of users recommend this product [](https://www.softwareadvice.com/it-management/pagerduty-profile/) [PagerDuty](https://www.softwareadvice.com/it-management/pagerduty-profile/) 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) Starting Price $10.00per month Free trial Free version Pros: - Monitoring Integration - Integrations Cons: - Scheduling Who uses PagerDuty Based on 219 reviews - Popular among: Enterprise organizations - Most common industry: IT & Software Development (55%) - Top use cases: Incident Management (12%), IT Management (5%) and Application Performance Management (4%) 84% of users recommend this product [](https://www.softwareadvice.com/devops/new-relic-one-profile/) New Relic 4.5 [(195)](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/) [](https://www.softwareadvice.com/it-management/pagerduty-profile/) PagerDuty 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 195 reviews Ease of use 4.2 Value for money 4.0 Customer support 4.2 Functionality 4.5 4.6 Based on 219 reviews Ease of use 4.3 Value for money 4.2 Customer support 4.4 Functionality 4.4 Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 414 reviews from Incident Management * * * Activity Dashboard 4.4 Alerts/Escalation 4.8 Alerts/Notifications N/A Performance Monitoring 5.0 Reporting/Analytics 4.3 Uptime Reporting 4.4 Activity Dashboard N/A Alerts/Escalation N/A Alerts/Notifications 4.8 Performance Monitoring N/A Reporting/Analytics N/A Uptime Reporting N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ JiraNot enough reviews ](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)[ Pivotal TrackerNot enough reviews ](https://www.softwareadvice.com/project-management/pivotal-tracker-profile/)[ AlertOpsNot enough reviews ](https://www.softwareadvice.com/itsm/alertops-profile/) [ Google WorkspaceNot enough reviews ](https://www.softwareadvice.com/marketing/google-workspace-profile/)[ FreshserviceNot enough reviews ](https://www.softwareadvice.com/help-desk/freshservice-profile/)[ IncapsulaNot enough reviews ](https://www.softwareadvice.com/server-management/incapsula-profile/) ## Reviews * * * RP Ruchika P.Site Reliability EngineerFinancial Services, 10000+ employees "The real-time performance monitoring, powerful alerting, and customizable dashboards make it easy to detect issues quickly and maintain reliability." Jul 25, 2025 VR Verified ReviewerIT ManagerInformation Technology and Services, 11-50 employees "I found I got lost in the UI often and the terminology was confusing." Aug 21, 2025 VR Verified ReviewerSystem EngineerHealth, Wellness and Fitness, 51-200 employees "Very simple ui, any one can set up for their team easiely." Sep 25, 2025 AM Ally M.Engineering ManagerFinancial Services, 51-200 employees "It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy!" Jul 5, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [ManageEngine Applications Manager vs New Relic](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/vs/new-relic-one/)[ManageEngine OpManager vs New Relic](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/new-relic-one/)[Freshservice vs PagerDuty](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/pagerduty/)[ilert vs PagerDuty](https://www.softwareadvice.com/server-monitoring/ilert-profile/vs/pagerduty/)