--- title: "draw.io Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of draw.io. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if draw.io is a good fit for you!" source_url: "https://www.softwareadvice.com/diagram/draw-io-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Diagram Software](https://www.softwareadvice.com/diagram/) / [draw.io](https://www.softwareadvice.com/diagram/draw-io-profile/) / draw.io Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/diagram/draw-io-profile/) Reviews [Alternatives](https://www.softwareadvice.com/diagram/draw-io-profile/alternatives/) # draw.io User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 773 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.2/5 - Value for money: 4.7/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 469 reviews (61%) - 4 stars: 270 reviews (35%) - 3 stars: 31 reviews (4%) - 2 stars: 2 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - I also like that it works right in the browser and saves to Drive, so I don’t have to install anything. - Allows me to create all the diagrams I could ever need for our projects. - The shapes library is huge and covers almost everything I need. ### Most mentioned cons - The only thing that is annoying is the “Layers” panel cannot be docked to a sidebar which means you have to open it every time you open a file and resize it which becomes annoying. - Templates lack visual appeal, and the AI for creating diagrams doesn’t work as smoothly as expected. - Occasionally the interface will lag, especially if you are dealing with large files. If you run into issues, you need to deal with community support which has no SLA. ## draw.io customer reviews Showing reviews 1-25 of 773 (page 1). ### Create Appealing Diagrams with Ease - Overall rating: 5/5 - Reviewer: Harsh D. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I absolutely love using Draw.io. It is my go to tool for create various kinds of diagrams and flowcharts. I have the tool added in my word plugin as well to easily access the diagrams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like using Draw.io to create a various kinds of skeleton diagrams and flow charts. I love the ease of accessing different shapes and using various connectors to create appealing diagrams. #### Cons I think that Draw.io can be further improved by allowing to select the flexibility to, for example, connect the shapes with the connectors at whatever location desired. Further, I would love to see a lighter version of the plugins and direct access to draw.io diagrams in word or adobe. #### Reasons for switching to draw.io Draw.io helps to create much more appealing diagrams --- ### Powerful, free, and very intuitive - Overall rating: 5/5 - Reviewer: Dylan C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Draw.io is my diagramming tool of choice. It's free, and easy to use, and you are free to download your diagrams in a variety of free and open-source formats for use in other software. Nothing is locked behind proprietary formats, or predatory pricing. If you want the more enterprise features to collaborate with bigger teams, you're welcome to pay, but you can go a very long way on the free tier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros I love that draw.io can be used entirely for free, there are no diagram types nor crucial diagramming features that are locked behind a paywall. They have a wonderful free template library of starter diagrams and their tools are competitive with even most paid diagramming software. I absolutely love draw.io. #### Cons Bigger more complicated diagrams can become slow and janky to edit, but being a web-based tool a completely understandable constraint, and can usually be forgiven and/or worked around by splitting diagrams up into more digestible chunks. #### Reasons for switching to draw.io Draw.io provides many of the same features, diagram types, and creature comforts, but for free instead of locked behind a paywall. --- ### Diagrams.net aka draw.io a good alternative for your diagrams - Overall rating: 4/5 - Reviewer: Vincent B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Every time I was to draw diagrams or flow, diagram.net offers a good and professional rendering #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros The capacity to be full integrated in my prduct software, easy to share too #### Cons for ex, doesn't replace an mindmapper as wher as diagram.net got the minmap capability --- ### Indispensable for Studies! - Overall rating: 5/5 - Reviewer: Olga B. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. That's just Splendid. Spectacular. Studious. Superb. Really remarkable. I cannot imagine how I would have done without this thing. User-friendly, responsive, adaptive, trustworthy, reliable, relieving! Easy-to-use and flexible. Comfy and effortless. Efficient and Effective. The best tool I have ever used for my studying, working and research activities! Powerful and simple. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Well, this service reminds me about the most memorable, pleasant and amazing time in my life. I was doing my first Master's at the Higher School of Economics (Moscow) and my daily studying routine included using different apps for creating presentations, slides, docs. I had not known any good app for creating block schematical diagrams and one of my group mates (she actually had a Bachelor's degree in Programming) advised me to use this app. The app turned out to be an inspiring and useful thing for brainstorming, analyzing and summarizing lots of data. It let me do my homework and research tasks fast and easy, without painstaking efforts and excessive pressure. In this service you can easily make any kind of precise diagrams, beautiful schemes, pie charts, block chains and many more. You can save your drafts, download in a suitable format and work on them later. Learning and studying process has never been so easy, comfortable, ergonomic and time-saving. The tasks which were shamefully time-consuming and complicated in the past have become now as easy as apple pie. Even if you just need to analyze, describe, summarize or explain lots of data to your colleague, grandma or friend, this service can become the best solution for you. #### Cons Well, if you did not save and download all of your drafts in several formats before turning your device off, you would experience unpleasant problems with recovering your drafts then. #### Reasons for switching to draw.io Well, I needed something simpler and more flexible. I needed something that I could easily modify and customize for my personal needs. --- ### An easy alternative for Visio outside Windows OS - Overall rating: 4/5 - Reviewer: Daniel T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I began to use this software on my Mac when I needed to edit or create a diagram. It was my alternative because the MS Visio doesn't have version for macOS. But, due to the compatibility problems with some files with special metadata, I finally changed to use MS Visio in a virtual machine. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros It is full web software to create diagrams of flows. Has a lot of templates and objects libraries similar to the MS Visio than help to create the draw. It is compatible with the Visio files. Also, you can use your OneDrive or Google Drive storage to work inside this. #### Cons Despite you can open Visio files not always the metadata of these are open well. This generates compatibility problems between both applications. Also, I found problems using some Visio templates from my colleagues in the software. #### Reasons for switching to draw.io The necessity to re-use some Visio templates and to can share these with the team, forced me to change this software for a virtual machine in macOS with MS Visio. Currently, I use the Visio Online when I need to open a file from macOS. --- ### Professional diagramming tool which is completely free - Overall rating: 5/5 - Reviewer: Artyom A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered If you want to create database, diagrams.net is really good choice for you, because it's free and you can create draft of your database structure #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Diagrams.net is probably the best option for creating diagrams and flowcharts. The biggest advantage of the software is that diagrams.net is completely free. #### Cons There are compatibility issues with other software. If you don't save your files in different formats, it would be difficult to recover your drafts #### Reasons for switching to draw.io diagrams.net has all tools that I need to use and it's free. --- ### Flow Chart and Diagram Design for the Masses... for Free!!! - Overall rating: 5/5 - Reviewer: Edgar R. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm impressed and still diving in to all it's features. I really like the amount of templates available to start any kind of project. There are tons of predesigned symbols to use also for free! Also, you have a bunch of export options from image files to svg for vector editing that other apps don't have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Draw.io is an open source project for everyone. It's a robust team formerly known as diagrams.net but now it's made a really big app for both online and offline (Windows, macOS, Linux) use for FREE!!!! I've used many other diagramming tools with great results, but I'm really impressed with this tool, no registration needed onless you want to save your work online but all is done in the cloud (Google Drive, Dropbox, OneDrive, etc.) On the desktop version (a 74 MB download for Windows) can be downloaded through their Github project mini site, as well as the other versions. No payment whatsoever! #### Cons On the online version some editing and drawing functions are a little clumsy, but nothing that some patience can't solve. #### Reasons for choosing draw.io It's free and also has all the features of other paid products. --- ### Useful diagram maker - Overall rating: 5/5 - Reviewer: Vitto Sebastian T. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered It was a very nice one, all my diagrams are made in it. there is no way i could lose any data and it's easy to export in a lot of formats #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to work in group, i only have to share a link and all my works can be made and saved in my personal drive. There is no limit in the quantity of diagrams i can have active like other programs. #### Cons The arrows, i have a really hard time trying to split arrows #### Reasons for switching to draw.io lucichart have a limit in how many diagrams i can save simultaneusly --- ### Diagrams.net works offline! - Overall rating: 5/5 - Reviewer: Darren d. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered I used it to draw diagrams and flow charts for presentations, and save them in cloud storage. It works very well as the missing piece to the Google Docs suite. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros You can download an offline version of diagrams.net (formerly draw.io) from its GitHub page, making it a viable replacement for Microsoft Visio. Of course, if you're on the go, it will also work online and integrate perfectly with Google Drive and other cloud storage. #### Cons It used to be online-only, and the offline version is an Electron app (meaning it uses a lot of RAM for what it does). #### Reasons for switching to draw.io It can be used online, collaboratively, on the go from any web browser. --- ### Best design tool be it online or offline - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I use it for 10+ years. In my field I didn't find a better alternative. It's reliable, easy to use, and supports a wide range of diagramming needs from simple flowcharts to complex architecture diagrams. The constant updates, cloud integration, and offline flexibility make it an indispensable tool in my daily work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent sketch and design product. Can be used in browser or deployed as an app. Has a lot of 3rd party design elements. #### Cons Export features could be better, and the interface can sometimes feel cluttered with too many options. Large diagrams may slow down performance, and integrations beyond Google Drive or OneDrive are somewhat limited. --- ### Diagramming is wonderful to do in Draw.io - Overall rating: 5/5 - Reviewer: Bernie C. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Draw.io has been wonderful. It is free and open-source and is quite powerful compared to its paid counterparts. I used to use LucidChart for my diagramming and it was not the most fun to use and did not have a local installation version. The price was also expensive for my needs. Draw.io has many of the similar features of LucidChart such as templates and connecting lines. It is also much more customizable in the user interface as well. It supports importing Microsoft Visio files too if you want to switch. The only thing that is annoying is the “Layers” panel cannot be docked to a sidebar which means you have to open it every time you open a file and resize it which becomes annoying. Draw.io also doesn’t have some of the features as other paid software but considering it is free, I am not too upset. I have enjoyed my experience with it overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros oFree oOpen source oDark Mode oCan import Visio diagrams oMany templates to choose from oCustomizable oLocal & Online versions #### Cons oCannot dock layers panel oMissing some features of other paid software oCan be a bit finicky in some areas #### Reasons for switching to draw.io Too expensive and no local installation option --- ### Draw.io - a simple-to-use and high-quality flowchart designer - Overall rating: 5/5 - Reviewer: Antony B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Simple to use flowchart maker with visually-pleasing results #### Cons Could potentially have more options for visuals - but this is a minor point --- ### The to-go tool for small vector graphics - Overall rating: 5/5 - Reviewer: Thomas H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Once for a project we had to create an UML sequence diagram. We used draw.io for this . It worked great, it looked fantastic. Until we noticed that we forgot some calls so we had to add more boxes and more arrows. We thought that surely we could just drag what we have around a bit without breaking everything but no. Luckily it wasn't very big yet so we started from scratch and did not connect the arrows to the boxes until we were sure everything was stable. There might be a way to stop the arrows from freaking out but we could not find it. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love draw.io . Need a graphic for a presentation or some sort of LaTeX report? Use draw.io, it certainly beats fiddling around with LaTeX to get what you want. It allows you to export in .svg format (vector graphics) which you can scale to any size without loss of quality. Ever tried to increase the size of a .jpg or the like and noticed how horrible it looks? That doesn't happen with vector graphics. It supports so many useful "graph types" out of the box, it's great. If you want to draw a specific kind of diagram/graph it most likely supports that and gives you all the boxes, edges, etc. that you need to make your graph. Aligning your elements is super easy thanks to a wonderful grid system that lets you (among other things) place components perfectly aligned side-by-side or under each other. You can customize virtually anything, size, color, font, font size, anything. Complete control over what you are trying to make. If you need to make a graph or diagram of some kind and there is no tool to make the specific thing you need, just use draw.io. Or, if there is, still use draw.io because it will probably look nicer and give you a lot more option than whatever tool you want to use. #### Cons The one thing I dislike, I'd say even HATE about draw.io are the arrows. Simple use case: You want to connect two boxes with an arrow. That's simple - except later you notice you don't like the position of the boxes and move them. Now your arrows will most likely try to bend in ways to keep the connection but by doing so they will get horribly bent and look atrocious. This is especially bad if you move multiple boxres. --- ### "Diagrams.Net Review: Exploring Its Template Management Features And Integrations" - Overall rating: 5/5 - Reviewer: Geraldo Gana A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Diagrams.Net is positive. I appreciate its intuitive interface, flexibility to support multiple diagram types, and advanced collaboration tools. Additionally, integrations with other tools are widely praised, making it easier to work on projects.I've been solving a wide range of business problems with Diagrams.Net, including creating process flowcharts, data models, UML diagrams, and other types of diagrams. The software helps me visualize complex information clearly and concisely, facilitating communication with other team members and making more informed decisions.In short, my experience with Diagrams.Net is positive and the software has helped me a lot to solve business problems, facilitate communication and speed up decision making. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I would like to highlight 4 features that I like the most:1. Flexibility: The software supports multiple types of diagrams, which means I can create multiple types of templates using the same software.2. Intuitive Interaction: The software's user interface is easy to use, which means I can create diagrams quickly and with little learning curve.3. Integrations: The integrations with collaboration, project management and coding tools I really appreciate as they make working on projects easier.4. Collaboration tools: The software includes collaboration features such as real-time diagram sharing and simultaneous editing, which is valuable when working in teams on projects.5. Performance: The software is known to be fast and reliable, which means I don't have to worry about performance issues. #### Cons Limited features: Although the software includes many advanced features, sometimes I miss some specific features that are offered by other diagramming software.Complexity: While the software's user interface is easy to use, I found some of the more advanced functionality a bit complex.Limited Integrations: Although the software has many integrations, the available integrations do not meet all my needs in some cases.Limited updates: Software updates are less frequent than I would like them to be. --- ### Draw.io review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best app for diagramming it's Draw.io and I would recommend it to anyone who has to do similar diagramming tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Draw.io is very intuitive, so anyone with any experience can start to use it from the first day, besides it offers a lot of useful tools that make diagramming tasks pretty fast. #### Cons I have nothing to complain about Draw.io, so far so good. --- ### Diagrams.net great functionality for the right prices - Overall rating: 5/5 - Reviewer: Brian H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to quickly put diagrams together, model flows, and share my work. The price can't be beat. I find that I rarely start visio when I have the option to utilize Diagrams.net. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Drag and drop, connecting shapes, and the ease to create a simple diagram are what Diagrams.net does best. I can create a simple diagram, connect and label each shape, and be done in a fraction of the time it takes to do the same in Visio. #### Cons The lack of sharing and collaboration is disappointing but certainly not essential. Screensharing and whiteboarding via Teams or Google can still take place and I find its easier than virtual sketching. --- ### Satisfies all your diagrammatic needs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I believe it more than meets the expectations if you are using it to make diagrams for reports and such but if you need to make professional UML diagrams and if you are looking to collaborate in real-time I would not recommend this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Diagrams.net allows you to draw any type of diagram you would want and you could easily save it in your Google Drive. To help out, it also provides a range of starter templates for different types of diagrams although I prefer starting from a blank slate. Any shape or figure you need could be easily searched for and you could even import images. To export, they give a variety of options including png and XML and unlike Visual Paradigm, diagrams.net does not leave a watermark behind. The best thing about diagrams.net is that it is very easy to use and not limited to UML diagrams and such. #### Cons The collaboration could use more features as it is extremely hard for people to work on the same diagram at the same time due to the delays, so I wouldn't recommend using it for collaboration. Other than that, the diagrams don't carry the professional look and feel that applications like Visual Paradigm provide. It doesn't stick to the UML rules so if you did something wrong you'd never know but that comes at the cost of support for multiple types of diagrams. --- ### Very simple and effectively diagram creator. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Very good results came from using this app specially when you are in an area that maps a process. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros If you need to create an easy to access app in a quick way you can rely on diagrams.net, you can create very fast workflow or process flow. #### Cons It is very limited in the shapes that can be used and doesn't add much against the competition. --- ### The best diagramming software in my opinion! - Overall rating: 4/5 - Reviewer: Mahmoud H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered I just can't get over how easy and intuitive diagrams.net is to use! It literally took me less than 10 minutes to create my first diagram with many different elements, and the software was so easy to figure out that I didn't even need to read the manual. The range of templates is also really impressive, and it's great that they have a free trial available. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I think for me the best thing about diagrams.net is that it's easy to use. I am not a designer and I know nothing about Photoshop or anything of that sort, so being able to accomplish so much just with one interface - and some good templates - is a relief. #### Cons I have been using diagrams.net for a couple of years now and it has been amazing. There are not too many cons to be honest but the main one I can think of is that you are only able to insert a certain number of equations before it converts the rest into pictures. --- ### not exactly what you search for, but better - Overall rating: 4/5 - Reviewer: Samuel Isaí R. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered I helps me as software dev to desing and representing ideas or systems to me or colleages #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love making uml desings, drag and drop items it´s the best way to build diagrams nowdays #### Cons UI is kinda the worst thing, i don´t like the tools distrubution, it could improve a lot --- ### Really useful! - Overall rating: 5/5 - Reviewer: Tom F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Drawio has changed our network documentation process by providing a user-friendly platform to make network diagrams. The easy to understand interface and rich features has enabled our staff create them diagrams without any hassle. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is really easy to use and new users understand the interface instantly. The templates and icons that are available by default in drawio are sufficient to design even more complex diagrams with special needs. #### Cons The desktop apps sometimes feel a little weird. Otherwise there is really nothing bad to say about drawio! --- ### An awesome tool which you can draw almost any diagram online! - Overall rating: 5/5 - Reviewer: Dhanushka S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was using this platform when I was in university and it was very helpful for me to do my lost of work in very short period of time. Even now, the software company I'm currently working, they use this application. We mainly use this tool to draw UML diagrams, sequence diagrams, business diagrams, layouts etc. So far this tool was very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros it is easy to use because nothing to install externally; it has drag & drop functionality; they have given very helpful training materials but in my case I never used those because they have given an intuitive interface so it was very easy for me to grab most of the functionalities in short period of time and get my works done. In this platform, they have give lots of temples. You can draw, Businesses diagrams, Engineering diagrams, Flowcharts, Software diagrams, Network diagrams, Layouts for designing web pages, UML diagrams and much more. And also they have given very rich functionalities like import and export your diagram in various formats, track and restore you changes if you have done changes offline, automatic layout, can publish and share(on google drive, one-drive) your work, can work on mobile and desktop devices etc. And the best thing is, in order to use any of those above mentioned functionalities you don't need to pay at all, in fact you don't even need to register with this platform. And you can use your diagrams for any purpose, including commercially. That's awesome right! #### Cons I don't see any major disadvantages in this platform but I suggest if they could improve their customer support bit more, that'll be great. --- ### diagrams.net - Most popular integrated diagramming application - Overall rating: 4/5 - Reviewer: Sai Meghana D. - Verified reviewer: Yes - Industry: Utilities - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered It is free and requires no client installation. It gives native stencil for technologies that we use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is an open source platform and ease for making flowcharts, UML, SQL related entity relations. It can be used in business documentation for better understanding and present data visually. #### Cons It lacks at opening an existing diagram when we open freshly and few advanced features are missing. --- ### Draw IO - Best free block diagram tool. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Draw.io is a very great tool. I have been extremely happy with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is free, has online and app versions, and is extremely easy to use. I highly recommend using this as it is much easier than Powerpoint diagrams. #### Cons The locations blocks in diagrams are connected can be difficult to setup so the diagram is readable. This only applies to small blocks. --- ### My favorite tool to draw diagrams - Overall rating: 5/5 - Reviewer: Víctor P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think diagrams.net is a great easy and free tool to create you own diagrams and paste it directly to your Confluence page or export it to send it or place it anywhere. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros diagrams.net makes very easy to create diagrams. By simply drag and drop, you can create your desired diagram in a few minutes. It also works very good in combination with Confluence. #### Cons I think it lacks more collaborative tools in order to be able to work together in the same diagram as, for example, Miro. ## More reviews [Next reviews](https://www.softwareadvice.com/diagram/draw-io-profile/reviews/?page=2) --- draw.io Reviews, Pros and Cons - 2026 Software Advice