Amplitude vs Userlane

RATING:

4.6

(63)

Amplitude has 63 reviews and a rating of 4.59 / 5 stars vs Userlane which has 47 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (63)
4.5 (47)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 21, 2023
October 10, 2022
Pros/Cons
  • Pros

  • It is a tool that's user friendly and allows you to personalize a lot the data you want to get and extract. The analytics results you get are really good, and the visualisation as well is great.
  • The pricing is really interesting and the data we're getting is the most exact we've found when compared with other solutions.
  • Cons

  • Not flexible can't get the proper respond when needed.
  • Like all data analytics tools, you can go horribly wrong if. You have the wrong events instrumented.
Read all user reviews
  • Pros

  • It's easy to use and the UI was clean, modern and fit in with our own UI nicely. We have a multi-tasking B2B application and really needed this.
  • We're also able to send out deep links via our support team to allow users to not only go to the right page in the app, but also to trigger a specific guide to help them, which is a great feature.
  • Cons

  • The people building the userlanes are frustrated that failures are more easily identified and that the process to fix can at times be complicated to rectify and recreate the issue.
  • No pricing model for starters with only a few end-users. No downloadable analytics reports (but coming soon).
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos