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> Reviews of Appcues. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Appcues is a good fit for you!

Source: https://www.softwareadvice.com/digital-adoption-platform/appcues-profile/reviews

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Appcues Reviews

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[Overview](https://www.softwareadvice.com/digital-adoption-platform/appcues-profile/)

Reviews

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# Appcues Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(82)

4

(15)

3

(1)

2

(1)

1

(1)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.8

Value for money

4.6

Functionality

4.5

* * *

### Pros

"The ease of use of the campaign editor, allows our marketing team to create content when new features are released, the tools to track the success of the campaign and measure customer engagement."

"it is straightforward tool where you will have to involve developer once - on the stage of integration (and the effort itself is not huge) - and then other anyone on the team can create beautiful flows;"

"We also measure the NPS through Appcues and this allows us to improve the quality of our experience and products."

### Cons

"The overcomplicate set-up"

"This has led to some frustrating moments or awkward presentations where I've struggled to get the app to behave."

"Occasionally, the Chrome extension can be buggy."

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Appcues Reviews, Pros and Cons - 2026 Software Advice