All Appcues Reviews
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Appcues Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.6
Functionality
4.5
Pros
"The ease of use of the campaign editor, allows our marketing team to create content when new features are released, the tools to track the success of the campaign and measure customer engagement."
"The most important part of Appcues is that it enables my customers to figure out things by themselves, it is about empowering the user and reducing the need for long and personal onboardings, it is the tool to make the average [SENSITIVE CONTENT HIDDEN] knowledgeable in complicated technology."
"it is straightforward tool where you will have to involve developer once - on the stage of integration (and the effort itself is not huge) - and then other anyone on the team can create beautiful flows;"
Cons
"Do not buy this if you aren't part of the [SENSITIVE CONTENT] team, they will say it can all be done without [SENSITIVE CONTENT] when being sold to you, but it can often require development of the product to meet what Appcues needs. If you're in the UK DO NOT purchase, support is only in the US so be prepared for late night emails and waiting for complicated email responses."
"The overcomplicate set-up"
"Can be a bit buggy to use, and we have not seen as much traction on the onboarding flows as we would like, but that is not on appcues."
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