About FlowShare

Flowshare is a documentation solution, which enables municipalities, businesses and schools to create step-by-step instructions, guides and software manuals using templates. Professionals can use the on-premise platform to export created instructions in PDF. DOCX, HTML, PNG, and PPTX file formats.

Flowshare helps IT departments customize the interface by adding colors and designs according to requirements. Supervisors can capture steps by recording screens and edit them to create instructions and guides. Additionally, customer success teams, IT departments, HR professionals can generate step-by-step instructions to introduce customers to new software products, provide explanation about specific technical processes, onboard employees and other cases.

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14 Reviews of FlowShare

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

April 2021

Christian from PharmerCon GmbH

Verified Reviewer

Company Size: 2-10 employees

Industry: Pharmaceuticals

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

April 2021

A fine piece of software

FlowShare is a high quality and intuitive tool for everyone who has to prepare larger number of software instructions. The efficiency of creating such documents is significantly enhanced as well as the quality and usefulness of them.

Pros

The AI, which accurately captures how you navigate through an application is the key feature in my eyes. Next comes the reduction of redundant steps, which is more on the light end. So, I always had to remove some steps manually but never missed any important step, which is good. The bulk editing feature (cropping or blurring) across all similar screenshot in a flow is the third outstanding feature.

Cons

The formatting of instructions and headlines could some more flexibility and features. It would also be great to import content into a customer template. But maybe these are PRO functions, which I did not use.

September 2020

Wolfram from K104 Prozessoptimierung GmbH

Company Size: 2-10 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Guiding users through the user interface - step-by-step

As an ERP consultant and trainer for Microsoft Dynamics 365 Business Centrral / NAV I have to document the company specific procedures - this can be done with snipping tools and snagit and a lot of other software if you do not have flowshare at hand. But with flowshare I can easily edit the whole story in one user interface and publish it in different ways easily.

Pros

When doing the job I don´t have to worry about forgetting any step - FlowShare will take care of that 100%. And while editint the full story and removing some obvious and simple steps i can simply remove the boring parts and reduce the story to the real content. this will keep attention of the reader high! And: publishing the story as pdf, word, ppt or HTML makes it easy for the user/reader to consume the content his preferred way of reading and learning! That´s really great!

Cons

It is not really a mistake or error of FlowShare itself - it is more or less a constraint in my job: quite often I work remotely via rdp for my customers. When recording my work with flowshare I then do not get a fully detailed description of my step. This full description is very helpful with locally installed software and I miss it on remote machines. But more and more customers accept an installation of flowshare on the remote machine - then the work is easy again!

Reasons for Switching to FlowShare

Because with flowshare the capture and the edit of the story are much easier.

Response from miraminds

Replied March 2021

Dear Wolfram, Thank you for sharing your FlowShare story! Our software is meant to be a simple and efficient alternative to manual documentation, so we are pleased to hear that this is the case for you. We are trying to make remote work with FlowShare as functional as possible, which is why you no longer need to have customers install FlowShare on their devices, it is enough if they simply copy the unpacked installation folder onto the desktop of the target device. Hopefully, this feature makes your work yet a bit easier! Sincerely, Team miraminds

September 2020

Claudia from Jugendwohnnetz Juwo

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

September 2020

Quick instructions thanks to Flowshare

Pros

The product is easy to use. I like the editing mode (paiting). I like the fact that the prints can be saved in different formats (word, pdf, ...).

Cons

Unluckily I find that you always have to remove the license key if several employees work with it.

Response from miraminds

Replied March 2021

Dear Claudia, We appreciate your feedback, thank you! Usually our licenses come with one activation each. If you require more licenses for your colleagues to use simultaneously, we offer team licenses at a reduced price for NGO. We'll get in touch with you to see which option makes the most sense for your organization. Sincerely, Team miraminds

September 2021

Simone from Michael Succow Stiftung

Company Size: 51-200 employees

Industry: Renewables & Environment

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

September 2021

What a relief!

I was looking for a software that would allow me, as an IT administrator, to answer recurring questions quickly and easily. A tutorial is, of course, the most obvious thing to do. Several administrators recommended Flowshare to me. I tested several programs, and Flowshare was the only one that convinced me. With other tools you still have to write a lot or edit screenshots. With Flowshare, this is kept to a minimum and I'm glad I found it. However, I was a little put off by the price, since there is no for-profit company behind it. But when I calculated how much time is wasted per month and how much it costs - well ... Now I'm happy and not so hectic. So my overall experience is a very positive one!

Pros

it is really straightforward to create a guide. I can now concentrate on my work and not on the laboriously created documentation.

Cons

it is hard to find anything negative. However, I think the price is a bit too high. A monthly subscription for that amount is probably not suitable for non-profit organizations. I would prefer one-time purchase software, as the need is not the same every month.

July 2020

Olde from mind-centric experience GmbH

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

A helpful tool for documenting and teaching new software interfaces

We develop new software interfaces, information architectures and software tools for customers. We use FlowShare on the one hand for the documentation of functionalities in the course of development and on the other hand for the software users on the customer's side when introducing new functions.

Pros

Easy to use with a quick, effective result for introducing users to new software interface.

Cons

We wanted a little more individual design options for the visual output.

Reasons for Choosing FlowShare

Screencapture videos often lack a certain quality and the production itself did not fit well into our work flows

Reasons for Switching to FlowShare

The creation of training material and documentation was too tedious and time-consuming, especially in the case of subsequent changes.

Response from miraminds

Replied March 2021

Dear Olde, Thank you for leaving us your feedback! We are glad to hear that FlowShare supports you in introducing your customers to a new software interface. As for the design options: We are currently working on creating more diversity in designs. Hopefully, we can soon provide you with a creative update! Sincerely, Team miraminds