# Usetiful Software Reviews, Demo & Pricing - 2026

> Review of Usetiful Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/digital-adoption-platform/usetiful-profile

---

[Home](https://www.softwareadvice.com/)

/

[Digital Adoption Platform Software](https://www.softwareadvice.com/digital-adoption-platform/)

/

Usetiful

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

# Usetiful 2026: Benefits, Features & Pricing

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Usetiful

4.7

[(9)](https://www.softwareadvice.com/digital-adoption-platform/usetiful-profile/#reviews)

Pricing

Pricing available upon request

Top Alternatives

### About Usetiful

Usetiful is a digital adoption platform designed to enhance user retention and engagement. It is primarily aimed at product, customer success, sales, HR, and other teams seeking to improve their digital tools through guided product experiences.

This platform offers a range of capabilities to facilitate user adoption. It provides product tours to guide users through workflows and educate them on feature usage. Onboarding checklists break down complex processes into manageable step-by-step instructions. Contextual smart tips offer timely information, while banners serve to announce and highlight new features. A knowledge base portal allows for the publication of help articles, promoting self-service.

Usetiful enables the creation of guided product walkthroughs, interactive tutorials, and engaging user experiences without the need for coding skills. It also provides user analytics to gain insight into adoption patterns and identify areas where users may encounter difficulties. The platform aims to accelerate user onboarding, enhance user retention, increase customer satisfaction, and decrease support costs.

## Usetiful User Interface

## Popular Usetiful Alternatives

Main Product

Usetiful

4.7

[(9)](https://www.softwareadvice.com/digital-adoption-platform/usetiful-profile/#reviews)

Ratings Breakdown

-   4.89Ease of use
-   4.89Value for money
-   4.89Customer support
-   4.78Functionality

Pricing

Available upon request

Alternative Product

[Product Fruits](https://www.softwareadvice.com/saas-management/product-fruits-profile/)

4.7

[(89)](https://www.softwareadvice.com/saas-management/product-fruits-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.68Value for money
-   4.83Customer support
-   4.62Functionality

Pricing

Starting at $111.00 per month

Alternative Product

[Rocketlane](https://www.softwareadvice.com/customer-success/rocketlane-profile/)

4.7

[(127)](https://www.softwareadvice.com/customer-success/rocketlane-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.60Value for money
-   4.73Customer support
-   4.57Functionality

Pricing

Starting at $19.00 per month

Alternative Product

[Whatfix](https://www.softwareadvice.com/hr/whatfix-profile/)

4.6

[(77)](https://www.softwareadvice.com/hr/whatfix-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.64Value for money
-   4.91Customer support
-   4.59Functionality

Pricing

Available upon request

Alternative Product

[Regale](https://www.softwareadvice.com/digital-adoption-platform/regale-profile/)

4.5

[(2)](https://www.softwareadvice.com/digital-adoption-platform/regale-profile/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.50Value for money
-   4.50Customer support
-   4.50Functionality

Pricing

Available upon request

Alternative Product

[Intercom](https://www.softwareadvice.com/crm/intercom-profile/)

4.5

[(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   3.99Value for money
-   4.27Customer support
-   4.38Functionality

Pricing

Starting at $39.00 per month

## Usetiful Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Contact us

Pricing available upon request

No plan information available

## Usetiful Features

-   Popular features found in Digital Adoption Platform
    
    Audience Targeting
    
    Content Creation
    
    Contextual Guidance
    
    In-App Training
    
    Launch Management
    
    Self Service Tools
    
    User Onboarding
    
-   More features of Usetiful
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Templates
    
    Data Import/Export
    
    Data Quality Control
    
    Employee Onboarding
    
    Engagement Tracking
    
    Event Triggered Actions
    
    Gamification
    
    Interactive Content
    
    Knowledge Base Management
    
    Multi-Language
    
    Performance Metrics
    
    Progress Tracking
    
    Real-Time Notifications
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Self-paced Learning
    
    Self Service Portal
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Third-Party Integrations
    
    Visual Analytics
    

## Usetiful Integrations

WordPress

Integration rated undefined from -1 review

Intercom

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Google Analytics 360

Integration rated undefined from -1 review

## Usetiful User Reviews

Overall Rating

4.7

Ratings Breakdown

5

67%

4

33%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

4.9

Functionality

4.8

Have you used Usetiful and would like to share your experience with others?

Saggi N.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

Excellent product with top notch support!

5

We build in-app guides for the nonprofit's employees and volunteers to make sure that we ease their way into the app. It's pricing is just right (as opposed to competition that has to raise prices in order to deal with their ongoing burn rate I suppose). Usetiful is focused on building online tours and it excels at that!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Usetiful is easy to setup and customize (we had to change its style to support RTL languages) and even non-techy people managed to add online tours to the web app we're building for our nonprofit. The tour builder itself is friendly and has all the features required to create complex tours.

Cons:

Nothing really. Sometimes there are issues with getting the right selector to use with the item to attach a step to, but that's inherent to working with html interfaces.

Reasons for choosing Usetiful

You can just sign up and start using it (no "schedule a demo", email correspondence before anyone actually talks to you), the support you get is great and the pricing is right!

Read More

VB

Victor B.

Verified reviewer

Computer Software

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Fantastic way to create onboarding guides for web applications

5

Really great. Without doubt the best onboarding tool on the market! Highly recommended.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We've actually been searching for a tool just like this for a very long time. One time, we even briefly considered building something ourselves. The sketches we made actually happened to extremely similar to Usetiful. So we were very pleased to find this tool. Firstly, it comes with a great for money, and gives you the ability to test it before purchasing. There is even a free version. Very easy to install, it worked even for me - without any real coding experience. Basically, Usetiful has got everything you need to create onboarding guides for your online applications. You are able to a create number of various guides, set up exactly how they should look and customise when they should start. Creating the guides is very easy, you select which element they should point at (if you want that) in a user interface and write the information you want to tell your users. There are a number of ways to show certain steps only to certain users, and overall great customisability how it should work. They tours can span several pages, and you can move forward in the tour by letting the users click certain objects or by trigging custom events.

Cons:

The tool is based on one account only, it doesn't seem to work having multiple users signing in to see and work with the same guides. It is possible to share the same account though. It is also bit difficult working with the same guide in different languages. Customising the look of the guides can be a little clumsy for somebody without coding experience. But it works out in the end, and you only need to do this once and then re-use it on all guides :)

Read More

VR

Verified

Reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed August 2024

Usetifull saves your time on creating and managing onboarding system

4

Overall experience is good. They helped us to quickly an easily create onboarding and marketing system for our web application.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Flexible and easy tool for creating an onboarding layer for our product

Cons:

lack of customization options with video, and image resolution

Read More

Florian C.

Verified reviewer

Financial Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed March 2024

Super value for money - Key DAP features with great admin experience

5

Very nice value for money compared to other DAP providers. A nice to setup and start user onboarding

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

\- key features are all available on a Plus plan - Admin experience is very user friendly - User experience as well of course - Very reactive support => super important from my point of view : the CSS/HTML class selector to ensure i'm selecting the right component

Cons:

At this stage, no cons. Maybe a little issue with images that i'm going to fix with support

Reasons for choosing Usetiful

Pricing Vs Features + CSS/HTML selector

Read More

Mehmet Emre A.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed November 2021

Simple and Useful Product Tours

4

There are a lot of underrated products out there, and one of them is Useful. It's a product that helps non-coders design better product tours. It's a simple product that just works. It helps you create a product tour that looks beautiful and keeps users engaged. It's a great tool for companies that have a lot of products and want to explain what those products do. Useful's pricing structure is also very affordable.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

It has freemium plan, pricing strategy is really advantageous compared to competitors. Usetiful has simple and clean interfaces, it's easy to create and publish user guides. I'm actively using it in my product. If you are looking for a simple, easy to deploy product it's perfect for you. There are also advanced features I didn't use yet like marketplace and themes features.

Cons:

I have faced issue when I wanted to create multilingual product tour. Support was not bad but it couldn't be helpful.

Read More

VR

Verified

Reviewer

Research

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed April 2024

Super simple onboarding tool

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We are using to simplify our onboarding flow in app, making it easy to collect key information from customers and guide them.

Cons:

Nothing at this time it works really well

Read More

PF

Philip F.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 6 months

Review source

Reviewed April 2022

Very recommended for complicated websites!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I am owning an online dance school and I wanted to make sure everyone is having an easy life navigating through the site. That's not easy, because my site is rather complicated. We are having many hidden features and a big part of them weren't used by our visitors. Since we integrated Usetiful this changed definitely. The application makes it easy for users to understand how the courses are working and recognized all capabilities of our offer! The setup was much easier than expected, the software is well designed and the support helps a lot along the way! All in all, I am super happy that I have decided on Usetiful and can really recommend it!

Cons:

I thought initially, a WordPress Plugin is a must-have, but after trusting their documentation, I have to say it is pretty doable without one. I don't really have a really big con. If they keep developing what is on their roadmap, I am pretty happy! :)

Read More

MT

Melek Deniz T.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed July 2022

Make user onboarding easy

4

In the past, our IT team has to create user onboarding and I cannot interfere easily. Now, without coding, I can create creative user onboardings at Cubicl, and easly change them.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

In our company, we begin to use Usetiful for user onboarding. I am not a tech guy so I don't have any coding background. For our software, we need to inform our users about features. Thanks to Usetiful, my dependancy to IT team decreased minimum. I can create all user onboarding on my own for our software.

Cons:

Sometimes Usetiful extention does not work so while creating an onboarding, I cannot preview the tour. I have to delete the extention or log out etc.

Read More

AN

Alina N.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for free trial

Review source

Reviewed December 2020

Easy to implement, fast to work with

5

The overall experience was very good, we started to use the products right away. No training needed, you don’t need a tech background to use it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Easy to adopt by the non-tech team, they managed to add online tours to our web app. Found it very straightforward to implement, based on my previous experience with similar software. Had some question when starting to use Plus Plan, the support team was very quick to answer.

Cons:

Missing some more complex functionalities such as in-depth reports, feature adoption, customer surveys & feedback, extra design features and templates

Read More

Showing 1 - 9 of 9 Reviews

## See what companies are saying about Software Advice