Ziplyne

RATING:

4.8

(4)
Overview

About Ziplyne

Ziplyne is a cloud-based digital adoption management platform that enables businesses to streamline product adoption operations and track progress across teams. The software enables organizations to design guided journeys to assist customers with navigating workplace applications, websites and platforms in real-time. Ziplyne allows enterprises to create personalized guides with custom titles, descriptions, and titles and include tags to help users locate information using specific keywords. It offers a host of features such as content creations, issue tracking, customer journey analytics, and more. Ziplyne’s pricing details are available on request and support is provided via chat and other online measures.

Ziplyne Pricing

Ziplyne Branding Modal, Tooltips, Pulses Team Licenses Analytics Self-Service Support

Starting price: 

$500.00 per month

Free trial: 

Available

Free version: 

Available

Ziplyne analytics dashboard view
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Ziplyne Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Ziplyne

4 Reviews

User Profile

Anastasia

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Easy and user friendly platform

PROS

As for me, the main pros is NO coding! So, without being a developer, I could use this platform. It’s easy to set up and has lots of features. Also there is a great support at Ziplyne, ready to help with any issues.

CONS

No. Really. I like everything! I Wish Ziplyne to develop and create new features!

Ionut

Computer Software, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Onboarding made easy

PROS

From the easiness of the setup and the impressive number of features to the analytics generated, I enjoyed every step of my journey with Ziplyne. It is such a versatile solution that allows you to configure any type of onboarding scenario.

CONS

I cannot pinpoint something that I disliked. They are at the beginning of their journey and some things may be missing but nothing that would be a deal-breaker. And on top of that, these guys are obsessed with user experience and functionality and they will cover all the minor gaps in no time.

Vendor Response

Thank you Ionut for such a wonderful Review. We are constantly improving our product and we aim to become a leader in digital adoption.

Replied October 2021

Arunabh

Computer Software, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Very smart and intuitive

The overall Experince is great and will definitely recommend it to someone who is looking for a tool to streamline their product onboarding process and want to make hot fixes to the module on the go!

PROS

The product is very easy to use without a lot of clutter. The navigation is very intuitive and does exactly what it is ment to do. The customer onboarding module becomes very easy to setup and deploy.

CONS

There isint a lot to not like about the product. Its very well built and the UX is very intuitive. The only thing that can be improved is the UI for Popup cards.

Avinash

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Best Digital adaption software for improving the user experience.

We were trying to increase feature adaption and Ziplyne was able delivered the promised outcome.

PROS

The ease of use and it helped us to manage our product lifecycle.

CONS

They can build more use cases and add more value to their customers.