Never had any issues. If calling support there has not been any issues with getting any help. We have alsways had the issue resolved.

Datamagine is easy to use and we have never had any issues with the program. We are getting ready to install the newest update right over new year.

I think the program is working as it should and nothing that we dislike about it.

Overall I would say it's one of the most reliable systems I have worked with and it is easy to train new associates on the system.

The feature I like most is the speed of transaction. We have discriminating clients who appreciate fast efficient service and this is easily achievable with Agilysys software and POS systems.

On the occasion we have had an issue, our associates have had to take their time to facilitate the remote sessions while still providing customer service at their stations.

Overly positive but it seems to be bloated and unable to adapt with the times.

Ease of use, ability to update items on the fly.

Not seeing its ability to interact with other items like our apps, inventory system, etc. Which if possible is cumbersome. Handheld and portability of other products were faster and more cleanly implemented.

As an architecture student, this time I was doing an internship at a construction company and my main focus was helping in the area of design and accounting. However, I recently had the opportunity to collaborate with the management team. During this time I was taught to use Agilysys DataMagine to manage the company's financial documents and I was impressed by the ease of use and efficiency of the system as I was able to digitize and organize the documents quickly and accurately and to conduct respective surveys for members of the company.

If we talk about important points, I really liked the ability to capture, store and retrieve documents quickly and accurately, this has significantly improved our productivity, something else that I found very useful was its seamless integration with other company systems, such as the accounting software and my architecture and engineering systems in general and another important point is that it guarantees the confidentiality and protection of the company's sensitive information.

The only bad thing I experienced was that the system had a slight delay when loading very large documents or doing complex searches of company documents.

Good experience

Ease of use, end users are able to retrieve without IT intervention.

When it doesn't work automatically and we need to troubleshoot.