All Agilysys DataMagine Reviews

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Rene

Entertainment, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Datamagine

Never had any issues. If calling support there has not been any issues with getting any help. We have alsways had the issue resolved.

PROS

Datamagine is easy to use and we have never had any issues with the program. We are getting ready to install the newest update right over new year.

CONS

I think the program is working as it should and nothing that we dislike about it.

Reason for choosing Agilysys DataMagine

Because we are using this at all of our locations along with the Agilysys POS and Visual One application at our hotel.

Vendor Response

Hi Rene, thank you for your feedback. We appreciate your positive comments and we will continue to work hard to ensure that our solutions meet the highest standards.

Replied December 2020

Rita

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Daily User in Customer Service

Overall I would say it's one of the most reliable systems I have worked with and it is easy to train new associates on the system.

PROS

The feature I like most is the speed of transaction. We have discriminating clients who appreciate fast efficient service and this is easily achievable with Agilysys software and POS systems.

CONS

On the occasion we have had an issue, our associates have had to take their time to facilitate the remote sessions while still providing customer service at their stations.

Robert

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great system but integration not so much

Overly positive but it seems to be bloated and unable to adapt with the times.

PROS

Ease of use, ability to update items on the fly.

CONS

Not seeing its ability to interact with other items like our apps, inventory system, etc. Which if possible is cumbersome. Handheld and portability of other products were faster and more cleanly implemented.

Vendor Response

Hi Robert, thank you for your feedback. We appreciate your comments. Have you had an opportunity to see the latest version of DataMagine? There have been significant enhancements in all areas. Your Agilysys representative can discuss in more detail.

Replied January 2021

Isaac

Architecture & Planning, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2023

Learning from document management with efficiency and precision thanks to Agilysys DataMagine

As an architecture student, this time I was doing an internship at a construction company and my main focus was helping in the area of design and accounting. However, I recently had the opportunity to collaborate with the management team. During this time I was taught to use Agilysys DataMagine to manage the company's financial documents and I was impressed by the ease of use and efficiency of the system as I was able to digitize and organize the documents quickly and accurately and to conduct respective surveys for members of the company.

PROS

If we talk about important points, I really liked the ability to capture, store and retrieve documents quickly and accurately, this has significantly improved our productivity, something else that I found very useful was its seamless integration with other company systems, such as the accounting software and my architecture and engineering systems in general and another important point is that it guarantees the confidentiality and protection of the company's sensitive information.

CONS

The only bad thing I experienced was that the system had a slight delay when loading very large documents or doing complex searches of company documents.

Linda

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Due to the nature of our business we need to be able to retrieve documents easily to provide service

Good experience

PROS

Ease of use, end users are able to retrieve without IT intervention.

CONS

When it doesn't work automatically and we need to troubleshoot.

Reason for choosing Agilysys DataMagine

Vendor

Vendor Response

Hi Linda, thank you for your feedback. We appreciate your positive comments and we will continue to work hard to ensure that our solutions meet the highest standards.

Replied January 2021

Matt

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Great Product for a paperless hotel!

This product is super easy to use and great for a hotel of any size!

PROS

DataMagine is easy to use and keeps great record of all our guests.

CONS

I would like to be able to update the guest registration form without having to call support.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2020

Datamagine

PROS

Datamagine Client is very good and Datamagine Administration

CONS

The Web API sometimes goes down, the barcode recognition is not good and It is very difficult to find a user in the DM Active Directory.

Enes

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2020

DataMagine Review

PROS

It has lots of storage. Easy to navigate.

CONS

Sometime I am not able to sign in. You need to know specific day or title of document to retrieve it.

thomas

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed January 2021

Agilysys review

PROS

A quick learn on a new technology. User friendly.

CONS

Support for the software. Untrained/lack of knowledge on the new products offered.

Michael

Hospitality, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

HSB Data Magine

PROS

Helpful to which compliments Agilysys products

CONS

More expensive than other platforms, but helpfull that it is integrated.

Vendor Response

Hi Michael, thank you for your feedback. We appreciate your comments and we will continue to work hard to ensure that our solutions meet the highest standards.

Replied January 2021

Carrie

Hospitality, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Review

Great experience with Agilysys! Excellent customer service.

PROS

What I like most is the paperless front desk check in

CONS

I do not have any cons regarding this product.

Vendor Response

Hi Carrie, thank you for your feedback. We appreciate your positive comments and we will continue to work hard to ensure that our solutions meet the highest standards.

Replied December 2020

Joe

Hospitality, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

Datamagine

PROS

This product is pretty simple to use and very useful. We use it to track creation of Users and changes to permissions, which comes up during audits

CONS

Possibly the way it is presented as a flat bar rather than a larger window

Vendor Response

Hi Joe, thank you for your feedback. We appreciate your positive comments and we will continue to work hard to ensure that our solutions meet the highest standards.

Replied December 2020

Eric

Hospitality, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2020

It does what it is supposed to do

PROS

It put picture to text and does it alright there is not much to get excited with but does everything well.

CONS

There are issue with licensing tracking on the app. There are plenty of available license but will tell you that you exceed them. Also Agilysys support in general could be better.

Elizabeth

Hospitality, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Eases the flow of information; streamlines the work

We have greatly reduced the number of lost receipts, which helps us track guest spending. Not having an image in storage of the actual, signed receipt makes it difficult to handle disputed charges, etc.

PROS

It is much easier for us to get the documents into the system and out to the associates that need to work on them. We are no longer spending hours each day scanning receipts.

CONS

I'm a little OCD so I would like to handle document classification a little differently.

Sheila

Hospitality, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Not currently using it due to software changes

A good product. However, we are not currently using it.

PROS

The ability to archive records and easy access. We are not currently using Datamagine due to internal changes with systems.

CONS

We are currently using Oracle Opera. I'm not sure if the software is compatable.

Nichole

Gambling & Casinos, 1,001-5,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2020

Easy to implement

My experience was primarily with installation, which was easy. Once installed, we haven't had any issues so I.T. hasn't had to get involved - which is a good thing!

PROS

This application was easy to implement - set it and forget it!

CONS

There are several steps to install, but they are not complicated.

Showing 1 - 16 of 16 Reviews