About Carousel

Carousel is a cloud-based content management solution that helps businesses manage and publish the required content across multiple digital signage screens. Professionals can upload content on the platform and utilize the template editor to create texts, graphics, videos or web pages according to requirements.

Carousel allows supervisors to schedule content on a calendar and automate publish them across all selected media players. Administrators can review and approve content submitted by team members, improving collaboration across the organization. Additionally, it lets users configure role-based permissions, generate performance reports and filter them based on start/end dates.

Carousel enables businesses to view channel previews and secure confident...


Read More

Supported Operating System(s):

29 Reviews of Carousel

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

March 2021

Toska from Worcon

Verified Reviewer

Company Size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2021

Easy set up and works on different channels

It's easy to get onboarded with this software and we didn't have to train our people that much to get it up and running. We're using it with very minimal problems so far. The cost is also just right for our budget.

Pros

It's a breeze to implement the software across our whole campus. The learning curve is also easy even for the average user, and we don't have to fear that we'll mess up the system because it's easy to navigate. Adding photos and videos is also seamless, and we can even group them together according to our target audience.

Cons

It seems that we can't play Youtube videos in it unless we subscribe to another app. Otherwise, it's already a fully functional tool that integrates well with our campus-wide broadcast system.

January 2021

Mark from Mount Desert Island High School

Company Size: 51-200 employees

Industry: Primary/Secondary Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

January 2021

Carousel High School Implementation

We are generally pleased with our Carousel experience to this point. If there is one complaint, it would be that our initial support in on-boarding has been disappointing. I have no idea why there is a 60-day cap on access to learning academy resources. It seems like you would want customers to get the most possible out of the system to increase their ROI. Having the 60-days begin right as you enter your contract means a good number of those day are likely wasted anyway. We didn't even get the custom channel released to us until about day 15 of that period. Also, it has been almost impossible to talk with someone in person when we have requested it. In one instance, I exchanged a dozen emails with someone after initially and repeatedly asking early if we could talk to someone in person. It took far more time to email communications to try and resolve the issue than it would have to just talk with someone briefly. I have plenty of experience in this area to know that some companies simply cannot provide phone support as a practice, but for the annual cost of the system this should be a support service.

Pros

The software is easy to deploy and generally easy to administrate for someone who is familiar with other similar school technology system. I was also easy to additional content contributors and the training for them can be made quite minimal. I think the Carousel is priced about right for the features and capabilities it offers.

Cons

Use of AppleTV creates some frustrating limitation, which are mostly in part to the limitations or restrictions of the AppleTV (e.g. not including a web browser, YouTube videos don't work). The diversity or general lacking when it comes to dynamic content choices is disappointing. It would be nice if there were more widgets/apps that you could utilize and configure (e.g. a single weather display option).

Reasons for Choosing Carousel

It's integration with AppleTVs and JAMF deployment/management.

December 2020

Michelle from Claysburg Kimmel SD

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

4.0

Functionality

4.0

December 2020

Great product but very pricy!

This product is good to work with, once you get some hands-on experience. However our problem is the cost. It is way too expensive to use in a school district for providing signage in all classrooms plus common areas. It has become where we cannot justify the cost. We are actively looking for another solution for the next school year.

Pros

Integrated easily with Apple TV. No additional software needed to create content and pushes out quickly!

Cons

Cannot live stream from YouTube with out purchasing another 3rd party product & the cost!

Reasons for Switching to Carousel

Hardware was out of date and wanted a product that worked with existing Apple TVs.

Response from Tightrope Media Systems

Replied March 2021

Dear Michelle, Thank you for your review. We're sorry to hear Carousel doesn't fit your budget. We hate to lose you as a customer. The good news is that YouTube bulletins no longer need 3rd party software to work, as there is now a dedicated dynamic bulletin to pull in that type of content. Let us know if there is anything we can do to help bring more value to your visual communication strategy in your school.

February 2021

Derek from Buffalo Trail Public Schools

Company Size: 201-500 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

BTPS Review

Really easy web based management keeps things simple. I don't need any special on the users end to have them edit channels.

Pros

Ease of use. It is very easy to take a photo or video and get it uploaded and running on the system.

Cons

I wish it would integrate with the web better. Display webpages better, youtube support.

Reasons for Choosing Carousel

One time fee. New installs purchase player/tv/license and are set. No monthly or annual cost.

February 2021

Stephen from Elkhart Community Schools

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2021

Carousel Digital Signage

The experience so far has been overall positive. They have been responsive with questions or problems in regards to billing or working with their product. It has allowed us to put some important information front and center in some of our remodeled school spaces. The students can see at a glance what is happening in school as they go through passing periods.

Pros

We went with the Carousel Cloud option and have been happy so far. We use Jamf to manage a fleet of 1:1 iPads in K-12 education so we already had Apple TVs and the management for them. Setting up an Apple TV for Carousel was very simple and they have documentation on how to get everything setup as well. We also recently purchased a CAP system that integrates into Carousel. Which will allow us to send messages in the event of emergencies to all of our TVs running signage. The Carousel system is also being updated with new features once a month. Having the ability to use multiple players is also great, chrome books, Apple TVs, Brightsign.

Cons

The only downside we have had to the software so far is teaching users how to manage the signage. There are so many customizations and setting up zones that we find we end up having to setup everything and give them a specific section to edit. Most of our users do not want to take the time to learn all the design aspects and creating zones, schedules, etc.

Reasons for Choosing Carousel

The customization with Carousel was more robust than with KitKast. The price for players was also cheaper.