I feel like we barely scratch the surface of what Carousel can do, but we get some big benefits--we are able to stream live video from our auditorium to viewers in other areas, we have easily adaptable lunch menu options and daily announcements, and we display a variety of content for special occasions. All of our players have highly customized content for the areas where they are used.

The UI is a bit clunky at first. If I use the product regularly, I am able to become more efficient with it.

We are generally pleased with our Carousel experience to this point. If there is one complaint, it would be that our initial support in on-boarding has been disappointing. I have no idea why there is a 60-day cap on access to learning academy resources. It seems like you would want customers to get the most possible out of the system to increase their ROI. Having the 60-days begin right as you enter your contract means a good number of those day are likely wasted anyway. We didn't even get the custom channel released to us until about day 15 of that period. Also, it has been almost impossible to talk with someone in person when we have requested it. In one instance, I exchanged a dozen emails with someone after initially and repeatedly asking early if we could talk to someone in person. It took far more time to email communications to try and resolve the issue than it would have to just talk with someone briefly. I have plenty of experience in this area to know that some companies simply cannot provide phone support as a practice, but for the annual cost of the system this should be a support service.

The software is easy to deploy and generally easy to administrate for someone who is familiar with other similar school technology system. I was also easy to additional content contributors and the training for them can be made quite minimal. I think the Carousel is priced about right for the features and capabilities it offers.

Use of AppleTV creates some frustrating limitation, which are mostly in part to the limitations or restrictions of the AppleTV (e.g. not including a web browser, YouTube videos don't work). The diversity or general lacking when it comes to dynamic content choices is disappointing. It would be nice if there were more widgets/apps that you could utilize and configure (e.g. a single weather display option).

This product is good to work with, once you get some hands-on experience. However our problem is the cost. It is way too expensive to use in a school district for providing signage in all classrooms plus common areas. It has become where we cannot justify the cost. We are actively looking for another solution for the next school year.

Integrated easily with Apple TV. No additional software needed to create content and pushes out quickly!

Cannot live stream from YouTube with out purchasing another 3rd party product & the cost!

Really easy web based management keeps things simple. I don't need any special on the users end to have them edit channels.

Ease of use. It is very easy to take a photo or video and get it uploaded and running on the system.

I wish it would integrate with the web better. Display webpages better, youtube support.

The experience so far has been overall positive. They have been responsive with questions or problems in regards to billing or working with their product. It has allowed us to put some important information front and center in some of our remodeled school spaces. The students can see at a glance what is happening in school as they go through passing periods.

We went with the Carousel Cloud option and have been happy so far. We use Jamf to manage a fleet of 1:1 iPads in K-12 education so we already had Apple TVs and the management for them. Setting up an Apple TV for Carousel was very simple and they have documentation on how to get everything setup as well. We also recently purchased a CAP system that integrates into Carousel. Which will allow us to send messages in the event of emergencies to all of our TVs running signage. The Carousel system is also being updated with new features once a month. Having the ability to use multiple players is also great, chrome books, Apple TVs, Brightsign.

The only downside we have had to the software so far is teaching users how to manage the signage. There are so many customizations and setting up zones that we find we end up having to setup everything and give them a specific section to edit. Most of our users do not want to take the time to learn all the design aspects and creating zones, schedules, etc.