Grassfish IXM platform

RATING:

4.6

(13)

About Grassfish IXM platform

The Grassfish IXM platform gives you the possibility to manage and connect all digital in-store experience and customer touchpoints. This comprehensive approach allows the implementation of a connected store, where visual and interactive displays, personal devices, staff devices, sensory and retail tech all work together. Evolved from a leading digital signage platform, the IXM platform supports the collaboration of all departments involved in creating, managing, and analyzing in-store experiences on a global scale. In this role, the IXM platform integrates tightly with other corporate platforms like CRM, DAM, PIM, ERP and ECOM systems.

Grassfish IXM platform Pricing

Free trial: 

Available

Free version: 

Not Available

Grassfish IXM platform Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Grassfish IXM platform

1 - 5 of 13 Reviews

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great Sofftware

PROS

The Intuitive operation and the versatility of possibilities

CONS

The versatility of the software and the fact that it is constantly being developed further

Pascal

Computer Hardware, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2019

Grassfish Road to V11

I started working with Grassfish at the age of eighteen without any prior knowledge of how this software works or is built. Now you start with small steps and get bigger, 5 years later, we program our own HTML spots, set up our own server, help partners build a CMS and build an experience. For us Grassfish has replaced our old cumbersome solution and created a new multifunctional solution.

PROS

I like the versatility of the Grassfish CMS, which can cover many different needs. It is also remarkable how stable Grassfish runs over several years without major problems. Furthermore, I find it remarkable how the CMS has improved in the last four years. From the cumbersome Flash based CMS to a light-footed HTML application that makes working with the software on a daily basis a lot easier.

CONS

The least I like the amount of player types that are not actively developed further. For example, the Javascript Player, these were very popular and now they are still in version 10. Also, there was no new software and instructions for the LGWebOS 3.2, which I believe not yet officially supportet is. I wish that in the future, these are our players / our direction and these are always supported and further developed.

Anna

Architecture & Planning, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Grassfish user

PROS

- good usability - can be customized very well for our needs

CONS

- nothing special to be mentinned, we still need some experience with customer usability to give any feedbacks here

Daniel

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2019

Great CM

PROS

- Features for running large notworks with a lot of clients - Possiblity to create trees in location / media etc. and customize every aspect on tree level - Use of categories - UDC mechanism

CONS

- Missing feature: Export of current view (esp. locations) as csv/xls (we developed our own tool as we need this feature for reportings on a daily level) - Missing feature: Timetable for scheduling content (for our internal use, not necessary, but we have lost some projects as customes were expecting this feature) - Testing capabilites are limited (it would be great to avoid delivering test players to customers in order to validate content changes - current mechanisms are not sufficient for our customer needs)

Sebastian

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Grassfish Digital Signage CMS

We work daily with many different applications of the Grassfish software: communication at the POS or internal employee information, touch applications, guiding system with interface in ERP systems or booking platforms, advertising networks, ...

PROS

Very high user-friendliness for the users, almost self-explanatory and intuitive operation, high possibilities to adapt the software (for example: interfaces) and very good adaptation to customer requirements.

CONS

Actually no points to complain about. Change requests can be reported and implemented at any time.