About EngagePHD

EngagePHD is a cloud-based digital signage platform that helps businesses manage online content, engage with customers and optimize sales. Using an integrated content editor, instructional designers can create and edit custom design layouts to display animations, products and live TV feed.

Features of EngagePHD include wayfinding, digital asset management, data export, notifications, reporting, RSS feed, access control and more. The application allows organizations to design a digital directory for guests to locate employee names, suite numbers, available meeting rooms and other information. Additionally, restaurant owners can utilize EngagePHD's daypart scheduling capability to plan the menu content in advance and automatically display breakfa...


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Supported Operating System(s):

Web browser (OS agnostic)

65 Reviews of EngagePHD

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(27)

27

4 stars

(30)

30

3 stars

(8)

8

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 65 results

September 2018

User Profile Picture

Alexandra from Aramark

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Love EngagePHD!

Pros

I love how user friendly it is. Whenever I need to task something on this software to a coworker, there are no issues.

Cons

Sometimes the digital screens glitch or do not match what I scheduled for them.

September 2018

James from Centerplate

Company Size: 10,000+ employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

September 2018

Football Stadium Digital Screens made by a Beginner!

Prior to having access to EngagePHD, I would have to go around to every screen in my stadium and take down printed menus, put up new ones for different prices levels/events. Now, after installing digital menu boards, which I also purchased through Ping, I am able to, almost instantly, update all of my screens from a desktop computer. There project management team and design team are fantastic to work with as well. Thank you Ping!

Pros

Ease of use Quality of images Constant support from company I am by no means a graphic designer, but with a large amount of menu changes for events, EngagePHD makes me feel like I am one! Thank you!

Cons

While this is not a "con", because I haven't found any yet, I just wish there was a smart phone app, because the desktop website is a little difficult to navigate from my phone. It can be done however, as I've stood in front of a screen and updated it from my phone.

September 2018

User Profile Picture

Mahath from Best Western PLUS Dartmouth Hotel & Suites

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

September 2018

Glitches

There are so many benefits mostly advertisement; it explores us more opportunity to do a better advertisement and make more profit out of it. Apart from the workspace stability this is a good application and I am sure that you guys can do better to improve the customer experience . Thanks

Pros

This is the first time using an application like this and I like the whole thing works.

Cons

This could be far better. - the layout workspace is limited. every time you have to adjust zoom in and zoom out to see what we have done. if you zoom out the whole menu go smaller for resolving this it should have zoom out option just for the workspace display and the side menu bar stay the same size. - When you do a preview of the layout you have to zoom out the browser otherwise you won't be able to see it or you can scroll down. - the style options , if you change one style and it automatically changes all layout font just because of that. -you cannot add multiple layouts and assign one from that to the screen. we always have to delete the old layouts and add just the current one to display it on the screen. -sometimes the screen save the old layouts and show up with the new one. It takes three or four restarts to fix. - the allignment never matches with the computer and screen. It takes a lot of time and effort to do it. -sometimes when you click a layer and it stick with the mouse; we have to double click so many times to put it in the same position.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

The Best By Far on the Market!

I have several hundred screens deployed in almost 75 locations and I can manage them in 15 minutes a week. I can set up groups and deploy different content to different stores with a click of a mouse

Pros

The simple fact that you can control multiple locations from a cloud based system makes my life easy. The designer is simple to operate. Scheduling content is a breeze! You can even schedule assets to expire so you never need to manually remove content.

Cons

Cons are hard to find, but the fact that they do not use simple fonts, and you need to set up "Styles" can be a pain

September 2018

User Profile Picture

Ricardo from VALLARTA SUPERMARKETS, VSI

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Supermarkets

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

PingHD Review

PingHD's dev team worked with us to integrate our POS system. They are also constantly releasing features and enhancements as well as fixes. Our company did over 400 TVs in a few weeks without any major problems.

Pros

PingHD has incredible customer service. We love working with them. Our digital menu solution has worked very well since implementation. The way PingHD integrates with Tizen (Samsung) based screens and how it handles the screen assignment makes it extremely easy to deploy.

Cons

The web interface designer needs some work. It claims it is WYSIWYG but it's not. The design on the screen may look different from the preview on the browser.