All Hexnode UEM Reviews
1-25 of 112 Reviews
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Gregg
11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed August 2023
Great MDM program for small business!!
Justin
Verified reviewer
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Solid and practical UEM
Eas of setting up policies and importing our devices
CONSThe need for apple devices to be enrolled in apple business manager for some of the features to work
Reasons for switching to Hexnode UEM
Cost and ability to manage more devices
Joseph
Mental Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Robust MDM, Does everything I need it to
A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager
PROSThe software is easy to use, the single pane of glass for app/device/user management is a dream.
CONSSome of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management
Reason for choosing Hexnode UEM
Pricing was better, and at the time MS Intune was not considered at our organization.
Nathan
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2020
Avoid at all COST
literally the worst MDM solution out.
PROSInitially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case.
CONSnothing works correctly, except the enrollment that equals added cost. from there it is a disaster.
Reasons for switching to Hexnode UEM
Hexnode doesnt work. Plain and simple.
AlyxaKay
Plastics, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Easy to use - peace of mind.
Very positive
PROSHexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using.
CONSIt offers a lot and I have not taken much time to explore all that it offers.
Reason for choosing Hexnode UEM
It was what I wanted - pay per use!
Milad
Education Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Best for medium sized companies
Since we expanded our companies to a few more branches, we wanted a Unified Endpoint Management system which can manage devices remotely without compromising on security. Hexnode was able to meet our requirements satisfactorily.
PROSThe UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price.
CONSHexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages.
Reason for choosing Hexnode UEM
Compare your requirements with the features offered and select the plan that suits your needs. We never anticipated Hexnode to cross our expectations, but it did.
Nicholas
Facilities Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed January 2020
Limitless features, but be careful
This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.
PROSYou can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.
CONSEmployers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.
Reasons for switching to Hexnode UEM
ManageEngine was a great option for free but it did not allow us to have remote control of mobile devices as we desired.
Guy
Transportation/Trucking/Railroad, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2020
Good features overall
It was the only MDM that we tried that ticked all the boxes and at the right price
PROSThe ability to create 'Web apps' from URLs The ability to use Hexnode browser in full screen without the address bar showing.
CONSEvery additional feature you think would be a nice to have seems to be on a higher subscription model, eg remote control
Reason for choosing Hexnode UEM
Ability to create web apps. Built in full screen browser
Daniel
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Intuitive setup, and design, Great Customer Support
Having our Driver's eld locked down to only the programs for work is great.Easy to use, and very straightforward.
PROSEasy setup and integration. Great customer support at every stage.Kiosk is clean and to the point.
CONSCons are mostly because features are not available via the Android Enterprise model of control.Some more granular control of display settings would be nice.
Reason for choosing Hexnode UEM
Easy of use and setup.
Daniel Mario
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Lots Of Good Features But Can Be Complicated To Set Up
The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done
PROSRich feature set, works well, excellent support.
CONSCan get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.
Aaron
Wholesale, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Good MDM platform
I like that I'm able to remotely control our warehouse scanners using Hexnode.
CONSLocating out-of-compliance scanners is a challenge, because the system can't provide finer details than whether a device is within or outside our warehouse.
John
Medical Practice, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Hexnode
Hexnode has been great. Yes it has had issues and I have found bugs. One that would wipe the device entirely. But I was able to work with the Hexnode team and get everything fixed. The product is good but the customer service is great. I have used other MDM in the past and did not like dealing with them or the service.
PROSVery easy to use. Great customer service. Very powerful.
CONSI have found devices that it does not work on. I have found bugs.
Nijith
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
An easy to use UEM software
If you want a cheaper solution for your endpoint management issues, Hexnode is the one to go. However, cross-check your requirements before coming to a decision.
PROSHexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security.
CONSThough Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency.
Reason for choosing Hexnode UEM
We wanted to have a cheaper alternative to the Cisco systems manager, without compromising on security. Hexnode was indeed the best solution we could opt for, except for its slight update issues.
Nikhil
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Excellent for BYOD issues
I would highly recommend this product for essential UEM services and to solve your BYOD issues.
PROSI liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.
CONSSome necessary features are available only in top plans; however, most of them are just basic versions.
Reason for choosing Hexnode UEM
We renewed our policy to incorporate a BYOD scheme. Hence it was necessary to monitor and ensure secure usage of company profiles. Hexnode helped us with the new policy, ensuring the safe and secure operation of devices without compromising data leakage and privacy.
Simon
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Wonderful UEM for the price
We recommend Hexnode to companies that focus on intelligent planning of their resources and expenses.
PROSHexnode is one of the best UEM we have ever used at its price. Simple and userfriendly design with small learning curve.
CONSHexnode is, of course, the best at its price, but if you compare it with other giants, it still lacks some essential updates.
Reason for choosing Hexnode UEM
We wanted to optimize the overall cost of our business. As this includes careful planning and cutting down of excess expense, we looked on to reduce our cost of UEM service. Luckily, we were able to find the best UEM that we could get within our budget.
Jeffrey
Non-Profit Organization Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great MDM, Great Support
Hexnode's support has been great. They solved any problems I ran into quickly.
PROSThis software has exceeded my expectations and deployment was incredibly simple.
CONSOne of the features I was looking for (the ability to disable USB lock on iOS devices) isn't available, but I was told it's in development.
Reason for choosing Hexnode UEM
Easy of use, features, and price.
Daniel
Oil & Energy, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Easy to setup for someone with a non-IT background
Overall this is the best MDM I have found and we really like it.
PROSVery easy to setup and get going even if you do not have an IT background. IT support is needed to get deep into features. So far it as been very easy to use.
CONSSetting up more in depth features requires a technical background
Darryl
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Super support. Excellent mobility management.
Great feature set for price point. It meets our tribal requirements without paying for features we don't need or won't use.
CONSWhen working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY