Great experience with the implementation and support from Raydiant staff

It was easy to setup and implement with just a short training session from the vendor. We were able to get our integrated menus up and running quickly.

I wished the integrated POS menu features had more options to incorporate design features within the menu.

I was able to turn over the management of our menu board to the Cafe staff immediately after the hardware was installed.

The cost is prohibitive for small organization, and any addons are pay for use.

4/5

Ease of use, and the ability to move my uploads around now that the update for it has come out.

Speed of publishing, Unexplained service resets/outages.

When it comes to promoting our events internally, posters have been the standard operating procedure. When we switched to the Raydiant screen, we saved on printing and with video posters that are animated, our events got way more attention.

Raydiant has made it so easy to connect with our guests. We use two different screens. One is our special's board. We love that it connects with Toast, our POS system. We update the specials in our POS system and the Raydiant special's board updates automatically. The other screen is used as our events marquee. We not only save on printing posters, but get even more attention with animated posters!

The initial setup can be a little tricky in the beginning without customer support, but once you are up and running, it is very easy to maintain. Thankfully, when I have had issues, their team is right on top of it.

up and running nearly instantly. Did not require extensive deployment

It is on the expensive side for media management, but it also has the most features. I do think its worth it.

Raydiant has allowed me to easily create and manage my screen and slides for my advertising. Could not be happier.

How easy it is to use. Also with the features they provide allow you to create great advertising with no need to spend hours learning how to use it.

Not much to say here some times you have to reload the page to get the playlist to publish.

I love it! Makes me feel creative and artistic.

I love that there are many templates to choose from to make slides, videos, cards, or pictures. Everybody enjoys the employee collages, invites, celebratory pics and videos, etc.

Sometimes I wish there were more templates to choose from, but that's just being picky.

good fairly reliable ... i wish it had a offline mode where it would keep the last menu until wifi was reestablished

when we make changes in our pos it updates to the menu board

wish it had muti screen support ...an a bit cheaper than $600 per year

Toast integration works great with the product and is mainly what we use it for.

Pricing is a little higher than what we use for normal signage.

features and ability to link to other systems

Never been able to get support from the 24/7 support line

I have been using Raydiant TV Sticks in my restaurant to display our Toast menu boards and DS Link menu boards, and I must say, they have been a game-changer. As someone who understands the importance of technology in today's fast-paced world, having a reliable and efficient system to display our menus has been a huge relief.One of the standout features of the Raydiant TV Sticks is how easy they make updates and changes to our menus. Gone are the days of manually replacing physical menu boards or printing new menus every time we make a change. With just a few clicks, we can update our menu items, prices, and even make seasonal changes effortlessly. This not only saves us time and effort but also ensures that our customers are always presented with the most accurate and up-to-date information.Furthermore, the customer support provided by Raydiant has been outstanding. Whenever we have encountered a question or issue, their team has been quick to respond and resolve the problem. Their dedication to ensuring that their customers have a positive experience is truly commendable.In conclusion, Raydiant TV Sticks have revolutionized the way we display our menus in our restaurant. The ease of use, seamless integration, and exceptional performance make them an invaluable tool for any establishment looking to enhance their customer experience. With Raydiant, updating and changing menus has become a breeze, allowing us to focus on what we do best – great food.

We have no experienced anything negative so far. If I could be picky about any 1 thing the price is a little high. At $40 per device per month we try to be strategic on how many we utilize. However, the time savings each device offers back to us easily makes up for the fee.

we used the boards in both the public areas and in the student training areas for information.

ACI used Raydiant Boards (2) for 2 years very easy to setup and make changes to. The plug in modules would constantly freeze and needed to be reset. We tested our network and have fiber feeding the network but would constantly Freeze. The software is very well designed and easy to use. the hardware is not worth the fee however. did not renew the contract. would like to see the software use a reliable hardware platform like Roku which is rock solid in its reliability.

Software is great hardware was the issue

Raydiant has created an easy-to-implement digital signage solution that in 3 simple steps you can get the software up and running. My clients love Raydiant because: 1.) It's a foolproof, plug-and-play solution. 2.) It's very affordable and can be used with their existing TVs. 3.) You don't have to hire a designer because Raydiant has built-in design software that comes with stock videos, images, and templates. 4.) The product easily scales from one to many locations and customized specials/promotions can be scheduled and pushed out. My clients have seen impacts in increased sales from the very professional and appealing imagery on their screens. They are able to schedule specials or push something out last minute, and they can tailor the specials based on restaurant location or time of year. Raydiant has revolutionized digital signage and made it easy for any restaurant to implement and use. Cannot recommend enough!

Easy to use, plug and play with remote access, works with any TV, easily scales from one to many restaurants, no design skills are needed - comes complete with graphic design software and pre-built templates, can push out customized promotions and specials, can set different music to play at different times of the day or by location.

I can honestly say my clients have found nothing to dislike about Raydiant's product. If we have a question or concern, their customer care team gets an answer or finds a solution very quickly.

Raydiant recognizes when sales development representatives on our team take one step closer to their goal/quota and when they hit their goal. It also allows for the SDR to show their personality by picking their own song.

Increases the energy level on the team and the excitement when a team member gets a sale and their video that they picked goes off for the whole team to see and recognize.

We have 10 screens on in our sales department and it's tough getting them all synced up at the same time when an alert goes off. If that could be rectified, that would be a nice touch.

Raydiant is so great to work with! I’ve needed minimal help but they are really good at helping to sort out any issues.

This is a smooth easy to understand, and simple to modify/edit, platform with just enough bells and whistles.

I’ve only once had a problem with hardware and it was addressed and corrected promptly. I got through to a person quickly and my new hardware was in my mailbox the next day.

[sensitive content hidden] and the team are super helpful and a pleasure to work with

Raydaint has allowed our reps to see where they rank in realtime. It's inspired friendly competition in our office.

It's a bit difficult to setup some of the metrics but their support team [sensitive content hidden] specifically is fantastic!