All Raydiant Reviews
1-25 of 295 Reviews
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Brenda
2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed June 2023
Easy Integration!
Brian
Verified reviewer
Restaurants, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Robust Digital Menu solution with expanded features
Great experience with the implementation and support from Raydiant staff
PROSIt was easy to setup and implement with just a short training session from the vendor. We were able to get our integrated menus up and running quickly.
CONSI wished the integrated POS menu features had more options to incorporate design features within the menu.
Reason for choosing Raydiant
Better feature selection in Raydiant. It was
Reasons for switching to Raydiant
POS Integration and inclusion of design template integrations
Frederick
Higher Education, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
A straight forward implementation of digital signage for all skill levels.
I was able to turn over the management of our menu board to the Cafe staff immediately after the hardware was installed.
CONSThe cost is prohibitive for small organization, and any addons are pay for use.
Reason for choosing Raydiant
Toast integration
Donovan
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Does about everything you need it to.
4/5
PROSEase of use, and the ability to move my uploads around now that the update for it has come out.
CONSSpeed of publishing, Unexplained service resets/outages.
Vendor Response
Thank you, Donovan. We would love to look into any issues that you may be experiencing. I will reach out to you directly to get a bit more information so that we can take care of it.
Replied June 2023
Adam
Entertainment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Guest Communication Made Easy
When it comes to promoting our events internally, posters have been the standard operating procedure. When we switched to the Raydiant screen, we saved on printing and with video posters that are animated, our events got way more attention.
PROSRaydiant has made it so easy to connect with our guests. We use two different screens. One is our special's board. We love that it connects with Toast, our POS system. We update the specials in our POS system and the Raydiant special's board updates automatically. The other screen is used as our events marquee. We not only save on printing posters, but get even more attention with animated posters!
CONSThe initial setup can be a little tricky in the beginning without customer support, but once you are up and running, it is very easy to maintain. Thankfully, when I have had issues, their team is right on top of it.
Vendor Response
Thank you very much, Adam! Our Toast integration is a great tool to make managing and updating menus a breeze. Any changes in Toast are reflected on your screens in real time. If you encounter any set up challenges, please do not hesitate to give our 24/7 support team a call at (888) 966-5188.
Replied August 2023
Robin
Restaurants, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best out of the box display solution
up and running nearly instantly. Did not require extensive deployment
CONSIt is on the expensive side for media management, but it also has the most features. I do think its worth it.
Michael
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Raydiant review
Raydiant has allowed me to easily create and manage my screen and slides for my advertising. Could not be happier.
PROSHow easy it is to use. Also with the features they provide allow you to create great advertising with no need to spend hours learning how to use it.
CONSNot much to say here some times you have to reload the page to get the playlist to publish.
Brandon
Security and Investigations, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Love using Raydiant every single day!
I love it! Makes me feel creative and artistic.
PROSI love that there are many templates to choose from to make slides, videos, cards, or pictures. Everybody enjoys the employee collages, invites, celebratory pics and videos, etc.
CONSSometimes I wish there were more templates to choose from, but that's just being picky.
brian
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Easy to use toast intergreation
good fairly reliable ... i wish it had a offline mode where it would keep the last menu until wifi was reestablished
PROSwhen we make changes in our pos it updates to the menu board
CONSwish it had muti screen support ...an a bit cheaper than $600 per year
Brandon
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Raydiant Works Great For Our Needs
Toast integration works great with the product and is mainly what we use it for.
CONSPricing is a little higher than what we use for normal signage.
Lauren
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2023
New User
features and ability to link to other systems
CONSNever been able to get support from the 24/7 support line
Isaac
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Easy Easy Easy!
I have been using Raydiant TV Sticks in my restaurant to display our Toast menu boards and DS Link menu boards, and I must say, they have been a game-changer. As someone who understands the importance of technology in today's fast-paced world, having a reliable and efficient system to display our menus has been a huge relief.One of the standout features of the Raydiant TV Sticks is how easy they make updates and changes to our menus. Gone are the days of manually replacing physical menu boards or printing new menus every time we make a change. With just a few clicks, we can update our menu items, prices, and even make seasonal changes effortlessly. This not only saves us time and effort but also ensures that our customers are always presented with the most accurate and up-to-date information.Furthermore, the customer support provided by Raydiant has been outstanding. Whenever we have encountered a question or issue, their team has been quick to respond and resolve the problem. Their dedication to ensuring that their customers have a positive experience is truly commendable.In conclusion, Raydiant TV Sticks have revolutionized the way we display our menus in our restaurant. The ease of use, seamless integration, and exceptional performance make them an invaluable tool for any establishment looking to enhance their customer experience. With Raydiant, updating and changing menus has become a breeze, allowing us to focus on what we do best – great food.
CONSWe have no experienced anything negative so far. If I could be picky about any 1 thing the price is a little high. At $40 per device per month we try to be strategic on how many we utilize. However, the time savings each device offers back to us easily makes up for the fee.
Vendor Response
Than you SO much, Isaac! Wow there is so much Raydiant love here that we don't even know where to start. I think you really said it much better than we can. We are so happy to know that your experience has been so fantastic!
Replied August 2023
Robert
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Raydiant Boards at Arizona Culinary Institute
we used the boards in both the public areas and in the student training areas for information.
PROSACI used Raydiant Boards (2) for 2 years very easy to setup and make changes to. The plug in modules would constantly freeze and needed to be reset. We tested our network and have fiber feeding the network but would constantly Freeze. The software is very well designed and easy to use. the hardware is not worth the fee however. did not renew the contract. would like to see the software use a reliable hardware platform like Roku which is rock solid in its reliability.
CONSSoftware is great hardware was the issue
Reason for choosing Raydiant
at the time was because of ease of use.
Ryan
Food & Beverages, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Raydiant makes digital signage foolproof!
Raydiant has created an easy-to-implement digital signage solution that in 3 simple steps you can get the software up and running. My clients love Raydiant because: 1.) It's a foolproof, plug-and-play solution. 2.) It's very affordable and can be used with their existing TVs. 3.) You don't have to hire a designer because Raydiant has built-in design software that comes with stock videos, images, and templates. 4.) The product easily scales from one to many locations and customized specials/promotions can be scheduled and pushed out. My clients have seen impacts in increased sales from the very professional and appealing imagery on their screens. They are able to schedule specials or push something out last minute, and they can tailor the specials based on restaurant location or time of year. Raydiant has revolutionized digital signage and made it easy for any restaurant to implement and use. Cannot recommend enough!
PROSEasy to use, plug and play with remote access, works with any TV, easily scales from one to many restaurants, no design skills are needed - comes complete with graphic design software and pre-built templates, can push out customized promotions and specials, can set different music to play at different times of the day or by location.
CONSI can honestly say my clients have found nothing to dislike about Raydiant's product. If we have a question or concern, their customer care team gets an answer or finds a solution very quickly.
Reason for choosing Raydiant
Superior product with excellent customer service at a very attractive price point.
Brian
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Raydiant boosts the excitement level when their alert goes off
Raydiant recognizes when sales development representatives on our team take one step closer to their goal/quota and when they hit their goal. It also allows for the SDR to show their personality by picking their own song.
PROSIncreases the energy level on the team and the excitement when a team member gets a sale and their video that they picked goes off for the whole team to see and recognize.
CONSWe have 10 screens on in our sales department and it's tough getting them all synced up at the same time when an alert goes off. If that could be rectified, that would be a nice touch.
Vendor Response
Thanks a lot, Brian! We believe in helping engage teams and celebrating their wins. After all, who doesn't like seeing their name in lights with a soundtrack of their choosing?! It's a lot of fun.
Replied April 2023
Michael
Commercial Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Spectacularly simple and user friendly
Raydiant is so great to work with! I’ve needed minimal help but they are really good at helping to sort out any issues.
PROSThis is a smooth easy to understand, and simple to modify/edit, platform with just enough bells and whistles.
CONSI’ve only once had a problem with hardware and it was addressed and corrected promptly. I got through to a person quickly and my new hardware was in my mailbox the next day.
Vendor Response
Thank you for the kind words, Michael! We are happy to hear that you are enjoying your Raydiant journey. Please let us know if we can be of any assistance to you.
Replied April 2023
Rachel
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Raydiant is awesome
[sensitive content hidden] and the team are super helpful and a pleasure to work with
PROSRaydaint has allowed our reps to see where they rank in realtime. It's inspired friendly competition in our office.
CONSIt's a bit difficult to setup some of the metrics but their support team [sensitive content hidden] specifically is fantastic!
Vendor Response
Thank you, Rachel! We have a lot of great tools meant for internal use to help motivate teams and celebrate their wins. I'm very happy to hear that you see the value in this and it is helping you gamify your team!
Replied April 2023
Karl
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY