The sales, set up, and customer service have all been excellent

We were able to just plug in and start sending information to our lobby sign to entertain and inform our clients

I wish that it was a one time purchase and not a monthly fee

Great experience with the implementation and support from Raydiant staff

It was easy to setup and implement with just a short training session from the vendor. We were able to get our integrated menus up and running quickly.

I wished the integrated POS menu features had more options to incorporate design features within the menu.

Keeping Marketing collateral consistent across our office was a huge plus for us.

The ability to share company mission and vision, important announcements, displaying floorplan for a new office, marketing campaigns, etc. Keeping Marketing collateral consistent across our office was a huge plus for us. Welcoming clients and customizing this content for client visits and events.

all features and add-ins are very useful in creating awesome media playlists.

A nightmare, I had a 49.00 per month prescriptions, in the last 2 months the they charged me 147.00, 98.00 and 147.00 this is in a 30 day span, they did this too my account no notification just unexplained charges and can not reach customer service.

It displays my advertisement in my shop window.

The company is poorly ran, they over charge and it is much more expensive than the competition.

Raydiant is critical to our business needs.

Rein is super easy to use it’s easy to change the menu boards. It’s easy to schedule the times for menus to be displayed.

We have no experience too many negative situations from using Raydiant

I like that we are able to make one slideshow to be displayed at multiple locations all at once.

Sometimes the website is not user friendly but once you figure it out its easy

I love the Raydiant product, but really dislike their customer service (or lack thereof). It is impossible to reach a live person, and their 'Account Managers' do not answer their phones or emails.

I love the ease of use with this software. Literally plug-and-play and very easy to configure and set up.

The software is sometime glitchy, but nothing a refresh of your web browser won't resolve.

I use Raydiant every week. Content is easy to create and playlists are quick to assemble. This is such an easy product to use and has really helped us create and share information with our customers.

There is a lot of content already available to quickly create amazing displays that draw the eye of our customers. We run ads for programs, memberships, info-graphics, and more and I can usually create the screens in under 15 minutes.

Sometimes the TVs lose connection to the hub and things have to be reset. It's easy to do, but still is annoying at times.

I have been using Raydiant TV Sticks in my restaurant to display our Toast menu boards and DS Link menu boards, and I must say, they have been a game-changer. As someone who understands the importance of technology in today's fast-paced world, having a reliable and efficient system to display our menus has been a huge relief.One of the standout features of the Raydiant TV Sticks is how easy they make updates and changes to our menus. Gone are the days of manually replacing physical menu boards or printing new menus every time we make a change. With just a few clicks, we can update our menu items, prices, and even make seasonal changes effortlessly. This not only saves us time and effort but also ensures that our customers are always presented with the most accurate and up-to-date information.Furthermore, the customer support provided by Raydiant has been outstanding. Whenever we have encountered a question or issue, their team has been quick to respond and resolve the problem. Their dedication to ensuring that their customers have a positive experience is truly commendable.In conclusion, Raydiant TV Sticks have revolutionized the way we display our menus in our restaurant. The ease of use, seamless integration, and exceptional performance make them an invaluable tool for any establishment looking to enhance their customer experience. With Raydiant, updating and changing menus has become a breeze, allowing us to focus on what we do best – great food.

We have no experienced anything negative so far. If I could be picky about any 1 thing the price is a little high. At $40 per device per month we try to be strategic on how many we utilize. However, the time savings each device offers back to us easily makes up for the fee.

No fuss start up, low maintenance, high customer impact

Virtually no technical issues in almost 2 years

Sometimes it’s hard to get sales & customer service on the phone to order more screens

My overall experince has been good since I got it.

Easy to use and to update information on real time.

Billing needs to improve, customer services takes time

Great I will continue to use them daily

I can customize and publish to screens in seconds

Could be a bit cheaper on a monthly charge

Raydiant allows us to post events and information that is easily seen by our staff and customers. I love that we can post photos, videos and information that we want to be seen when we want to see it.

Raydiant is very easy to use and configure. I love that I can manage it from anywhere and it is very simple to make changes when needed.

There are times that the devices lock up and need to be rebooted. Because they are not in easy to reach places we have started putting them on timed outlets so that they can be rebooted automatically without needing to get ladders out and fit our hands behind the screens.

As I've stated, this tool has changed the game in our team's performance and engagement. Teams have the choice to log in an self inspect. Raydiant removes that choice and motivates teams to continuously strive and succeed. Also, I'd be remissed if I didn't highlight how amazing their customer success is. I've managed quite a few vendor relationships and Raydiant stands apart. Whether it's needing some quick instruction via call or a question sent over via email - solutions are almost immediate and extremely clear.

Raydiant has helped us stimulate our teams and create a results driven culture. I've also seen huge improvements with process adoption and the ability to capture accurate and desirable results simply because broadcasting fuels the user's to follow key processes so they show up on the board! It's really a win-win across all impacted business units. A favorite from our teams are the celebrations and challenges, the days get very active with those two features!

I'm very satisfied with Raydiant. If I'm looking for something to put here, I'd have to nit pick. When adding an extension to a teams chat, it would be nice if that triggered the display to pop up in a window instead of directly in the application.

Raydiant recognizes when sales development representatives on our team take one step closer to their goal/quota and when they hit their goal. It also allows for the SDR to show their personality by picking their own song.

Increases the energy level on the team and the excitement when a team member gets a sale and their video that they picked goes off for the whole team to see and recognize.

We have 10 screens on in our sales department and it's tough getting them all synced up at the same time when an alert goes off. If that could be rectified, that would be a nice touch.

Raydiant is so great to work with! I’ve needed minimal help but they are really good at helping to sort out any issues.

This is a smooth easy to understand, and simple to modify/edit, platform with just enough bells and whistles.

I’ve only once had a problem with hardware and it was addressed and corrected promptly. I got through to a person quickly and my new hardware was in my mailbox the next day.

[sensitive content hidden] and the team are super helpful and a pleasure to work with

Raydaint has allowed our reps to see where they rank in realtime. It's inspired friendly competition in our office.

It's a bit difficult to setup some of the metrics but their support team [sensitive content hidden] specifically is fantastic!

Excellent. From the initial on-boarding to now, Raydiant is easy to work with.

Raydiant is easy to use and projects a polished and professional image to our guests and customers.

My only issue is it takes some trial and error to get images to fully fit into the frame.

I would say a company is as good as its employees and the only person that has gone above and beyond for me has been Annette B. I would have probably closed my account if is where not for her.

I can use this software to keep my team informed of our wins and where we are to hitting our goals

Customer support is hard to come to get. I found a gal named Annette B. and she has been absolutly amazing and helpful.

Great experience, wish we had ran into them sooner.

Raydiants technology has been game changing ... our retail space has improved in more ways than one. We have been able to educate our clients, have virtual trunk shows,display and promote our new arrivals. We can attribute an increase in sales of 5-7 % .

We were not able to tie it into our POS system- (our POS was built internally)

Overall its a good product.

Customer friendly marketing tool that allows us to keep our customers up to daily basis.

We are seasonal business would be nice to have seasonal pricing.

All of our screens are working 24 hours. There were a few problems, but the technical support was responsible and helpful. My account is connected to Postermywall, and it is easy to use and upload with lots of resources. It's definitely a good choice.

I did not found anything wrong with their support.

Over all been good

My favorite part of Raydiant is being able to show off our Instagram page on the signage in the store

I wish the customer support was more available when I need it.

Great. It helps my business increase its bottom line.

Raydiant is easy to set up and use. The templates provided are current and relevant to my business.

I have limited time in my schedule to use it.