All Raydiant Reviews
1-25 of 305 Reviews
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Brenda
2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed June 2023
Easy Integration!
Susan
Verified reviewer
Veterinary, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Easy in house marketing
The sales, set up, and customer service have all been excellent
PROSWe were able to just plug in and start sending information to our lobby sign to entertain and inform our clients
CONSI wish that it was a one time purchase and not a monthly fee
Vendor Response
Thank you very much, Susan! We appreciate your review. We love to help businesses of any kind to interact with their customers in a more engaging way. We have a whole suite of tools in our apps marketplace that can help you do even more! Let me know if you want to check any of them out.
Replied September 2023
Frederick
Accounting, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Raydiant devices for all our digital signage needs
Keeping Marketing collateral consistent across our office was a huge plus for us.
PROSThe ability to share company mission and vision, important announcements, displaying floorplan for a new office, marketing campaigns, etc. Keeping Marketing collateral consistent across our office was a huge plus for us. Welcoming clients and customizing this content for client visits and events.
CONSall features and add-ins are very useful in creating awesome media playlists.
Reason for choosing Raydiant
Again, price point was a huge factor to choose Raydaint
Reasons for switching to Raydiant
IPTV was a lot of infrastructure and cost prohibitive
Vendor Response
Thank you very much, Frederick! In addition to helping business communicate to their customers, we enable teams to communicate internally and share updated and news. We understand that it can be difficult to effectively connect with each team member or customer, so our platform enables you to do just that!
Replied April 2023
James
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2021
Poorly ran company
A nightmare, I had a 49.00 per month prescriptions, in the last 2 months the they charged me 147.00, 98.00 and 147.00 this is in a 30 day span, they did this too my account no notification just unexplained charges and can not reach customer service.
PROSIt displays my advertisement in my shop window.
CONSThe company is poorly ran, they over charge and it is much more expensive than the competition.
Ely
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Slideshow Display for Business
I like that we are able to make one slideshow to be displayed at multiple locations all at once.
CONSSometimes the website is not user friendly but once you figure it out its easy
Cameron
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2023
Great Product! Needs Help in the Customer Service Department
I love the Raydiant product, but really dislike their customer service (or lack thereof). It is impossible to reach a live person, and their 'Account Managers' do not answer their phones or emails.
PROSI love the ease of use with this software. Literally plug-and-play and very easy to configure and set up.
CONSThe software is sometime glitchy, but nothing a refresh of your web browser won't resolve.
Reason for choosing Raydiant
Ease of use and reliability, integrations with Instagram, Facebook and Google Calenders.
Vendor Response
Hello Cameron, Thank you for your review! Raydiant's goal is to provide a user friendly solution that is easy to implement and start using. You'd be surprised how many awesome features are available to our users at their fingertips. We are happy to hear that you are enjoying using our product. Don't hesitate do drop us a line if we can be of any assistance to you.
Replied January 2023
Clint
Recreational Facilities and Services, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Adds professionalism and "pop" to your displays
I use Raydiant every week. Content is easy to create and playlists are quick to assemble. This is such an easy product to use and has really helped us create and share information with our customers.
PROSThere is a lot of content already available to quickly create amazing displays that draw the eye of our customers. We run ads for programs, memberships, info-graphics, and more and I can usually create the screens in under 15 minutes.
CONSSometimes the TVs lose connection to the hub and things have to be reset. It's easy to do, but still is annoying at times.
Reasons for switching to Raydiant
We wanted a product that could do more and was easier to use.
Vendor Response
Thank you very much, Clint! We are happy to hear that you are enjoying the ease and functionality of Raydiant! Our goal was to build a product which is as easy to use as it is engaging. By the sounds of, we did just that!
Replied April 2023
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Quality product and easy to install
I will not be leaving Raydiant anytime soon as the overall package is well designed and continues to be updated. Very cutting edge.
PROSThe team is easy to talk to and they follow-up quickly. The quality of the content is nice looking and remote access works well.
CONSI'd like to get additional screens, but the 2nd set of screens cost just as much as the 1st. There should be a tier system so they 2nd and 3rd screen added with different content and used in the same store costs a little less.
Reason for choosing Raydiant
Raydiant stood out against all the others due to the forward thinking the company embraces.
Vendor Response
Thank you for your review! I would personally love to work with you on expanding your Raydiant service. We are here to grow with you and your business. Please feel free to reach out to me directly at vilen.gabrielyan@raydiant.com so that we can discuss some options. Hope to hear from you soon!
Replied May 2023
Lorie
Verified reviewer
Restaurants, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2023
Love the digital signage!
No fuss start up, low maintenance, high customer impact
PROSVirtually no technical issues in almost 2 years
CONSSometimes it’s hard to get sales & customer service on the phone to order more screens
Reason for choosing Raydiant
No time to create
Vendor Response
Thank you for your review, Lorie! We love to hear such kind words from you. If you ever need anything from us in any capacity, do not hesitate to reach out to me directly at vilen.gabrielyan@raydiant.com.
Replied June 2023
Denise
Verified reviewer
Business Supplies and Equipment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Raydiant User
My overall experince has been good since I got it.
PROSEasy to use and to update information on real time.
CONSBilling needs to improve, customer services takes time
Ali
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great, easy to use
Raydiant is easy enough for me to set up menus and run in my store daily
CONSIt seems a little expensive but it works well
Robert
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Raydiant Boards at Arizona Culinary Institute
we used the boards in both the public areas and in the student training areas for information.
PROSACI used Raydiant Boards (2) for 2 years very easy to setup and make changes to. The plug in modules would constantly freeze and needed to be reset. We tested our network and have fiber feeding the network but would constantly Freeze. The software is very well designed and easy to use. the hardware is not worth the fee however. did not renew the contract. would like to see the software use a reliable hardware platform like Roku which is rock solid in its reliability.
CONSSoftware is great hardware was the issue
Reason for choosing Raydiant
at the time was because of ease of use.
Ryan
Food & Beverages, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Raydiant makes digital signage foolproof!
Raydiant has created an easy-to-implement digital signage solution that in 3 simple steps you can get the software up and running. My clients love Raydiant because: 1.) It's a foolproof, plug-and-play solution. 2.) It's very affordable and can be used with their existing TVs. 3.) You don't have to hire a designer because Raydiant has built-in design software that comes with stock videos, images, and templates. 4.) The product easily scales from one to many locations and customized specials/promotions can be scheduled and pushed out. My clients have seen impacts in increased sales from the very professional and appealing imagery on their screens. They are able to schedule specials or push something out last minute, and they can tailor the specials based on restaurant location or time of year. Raydiant has revolutionized digital signage and made it easy for any restaurant to implement and use. Cannot recommend enough!
PROSEasy to use, plug and play with remote access, works with any TV, easily scales from one to many restaurants, no design skills are needed - comes complete with graphic design software and pre-built templates, can push out customized promotions and specials, can set different music to play at different times of the day or by location.
CONSI can honestly say my clients have found nothing to dislike about Raydiant's product. If we have a question or concern, their customer care team gets an answer or finds a solution very quickly.
Reason for choosing Raydiant
Superior product with excellent customer service at a very attractive price point.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Raydiant for our nonprofit
For us, Raydiant created an opportunity to connect our locations with up-to-date information. As a small non-profit, having the ability to update our various screens at different locations without sending one staff member all over saved time and ultimately let us use that time to better serve our mission.
CONSWe had a little bit of a learning curve to understand how the platform worked, but the customer support was stellar, and now we have no trouble at all!
Vendor Response
Thank you for your review! We are always happy to hear that we are helping our customers to make their business more efficient, while also creating great experiences! If you would ever like to see what else we have up our sleeve, don't hesitate to drop us a line!
Replied April 2023
Rachel
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Raydiant is awesome
[sensitive content hidden] and the team are super helpful and a pleasure to work with
PROSRaydaint has allowed our reps to see where they rank in realtime. It's inspired friendly competition in our office.
CONSIt's a bit difficult to setup some of the metrics but their support team [sensitive content hidden] specifically is fantastic!
Vendor Response
Thank you, Rachel! We have a lot of great tools meant for internal use to help motivate teams and celebrate their wins. I'm very happy to hear that you see the value in this and it is helping you gamify your team!
Replied April 2023
Karl
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Physician Highly Recommends Raydiant
My reception area is now an interactive education area.
PROSAllows for patient education in reception area vs. watching garbage on tv
CONSTook some time and effort to learn at the beginning.
Reason for choosing Raydiant
n/a
Vendor Response
Thank you, Karl! In addition to enabling our customers to showcase some great looking content to their guests, effective communication and education is another aspect in which Raydiant helps our customers. We have a whole suite of apps and products that helps you do just that. Glad to hear that you are enjoying all of the tools available to you, Karl!
Replied July 2023
Aidan
Restaurants, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Excellent Product for Easy Digital Display Solution
Raydiant was easy to deploy within our organization, the UX design is extremely user friendly, and it has been an affordable for our company to use digital signage without purchasing expensive displays.
CONSCustomer service can sometimes be lacking. The rep which initially sold our company the Raydiant product no longer took my calls/emails after we were fully onboarded. Billing can also be challenging if you have multiple locations using the product.
Vendor Response
Thank you very much, Aidan! We are sorry that your experience was anything short of flawless. We are here for you anytime you need to connect with us going forward.
Replied May 2023
Sarah
Restaurants, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Love this product and the ease of use!
Easy to set up, easy to use, fantastic graphics, and so much more! Love this affordable product!
PROSRaydiant has increased our sales 10 fold in only a few short months of having it in our dining area. Customers were unaware of all the services we offer and have booked numerous additional services!
CONSI cannot find anything that I do not like about this product!
Vendor Response
Thank you for the great review, Sarah! We are happy to hear that we help you hype up your business and products. To us, that is critical to creating a wonderful in-store experience. We hope to continue hyping up your customers (and you) for a long time to come!
Replied April 2023
Shima
Verified reviewer
Apparel & Fashion, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Game changing software for our retail stores
Great experience, wish we had ran into them sooner.
PROSRaydiants technology has been game changing ... our retail space has improved in more ways than one. We have been able to educate our clients, have virtual trunk shows,display and promote our new arrivals. We can attribute an increase in sales of 5-7 % .
CONSWe were not able to tie it into our POS system- (our POS was built internally)
Reasons for switching to Raydiant
Was looking for better customer support.
gregory
Arts and Crafts, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Raydiant at Art in Motion
Overall its a good product.
PROSCustomer friendly marketing tool that allows us to keep our customers up to daily basis.
CONSWe are seasonal business would be nice to have seasonal pricing.
Reason for choosing Raydiant
I was not interested in others.
Vendor Response
Thank you, Gregory! We are happy to hear that we are helping you market to your customers. That is what we are all about. We look forward to helping you with this for years to come!
Replied July 2023
Ava
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2023
What I love about my screen signage
Over all been good
PROSMy favorite part of Raydiant is being able to show off our Instagram page on the signage in the store
CONSI wish the customer support was more available when I need it.
Vendor Response
Thank you, Ava! We also love our Instagram integration. It allows our users to showcase their Instagram posts in their physical locations. How cool is that? Glad to hear that you are enjoying it!
Replied August 2023
Natalie
Restaurants, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great Product for digital menu
Great, I would highly recommend it to anyone who is looking to integrate toast with digital signage system
PROSWe are using Raydiant for digital menus in our fast-food restaurants.
CONSGreat features, the possibility to remotely manage the content, and of course great customer support.
Vendor Response
Thank you very much, Natalie! In addition to showcasing menus, you can also incorporate dynamic content such as videos, social media, and YouTube directly onto you screens. How cool is that?! If you would like a demo please let us know so that we can show you some of the tools available to you.
Replied May 2023
Bryan
Recreational Facilities and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Must Have for our Business
We use it on multiple screens in all of our centers.
PROSRaydiant allows us to cross-market across our entire centers, while giving us options to specify media for certain areas to properly promote all initiatives easily and successfully.
CONSIt would be nice to have some more customization options with certain widgets like the Instagram app or Events calendars.
Vendor Response
Hello Bryan! Thank you for the kind words. We are always working under the hood to bring you the latest and greatest in features, so rest assured that we have some great new features coming your way.
Replied April 2023
Jamyra
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Convenient and cost effective
The convenience, efficiency, and cost effectiveness of Raydiant sets it apart from comparable companies.
CONSNone at this time. Raydiant has been able to satisfy my needs.
Vendor Response
Thank you very much, Jamyra! We know that no two Raydiant users are alike and have different needs. With that in mind, there are as many ways to customize your screens. Our unmatched suite of apps and products lets our customers go wild! We would love to see what you have come up with. If you would care to share, send some photos my way at at vilen.gabrielyan@raydiant.com
Replied July 2023
Michael
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2020
Easy to set-up and implement
Generally pleased with the product and support received. The slide function has been in "Beta" mode since our start-up. Hoping improvements are forthcoming that allows for full transparency with Microsoft PowerPoint or other similar software packages. Various transitions between slides would be nice.
PROSAllows for truly remote administration on a recurring basis. Eliminates the need for local intervention for updates and changes.
CONSI wish it had better functionality with Microsoft PowerPoint. At this time, PowerPoint presentations require that the file be saved as a PDF and then uploaded. Doing so results in the necessity to time slides uniformly relating to the display time each slide is on the screen. The work around requires slides be uploaded individually and is more involved than hoped for.
Reasons for switching to Raydiant
Remote administration was a huge factor in choosing this product.