Navigo Digital Signage
About Navigo Digital Signage
Awards and Recognition
Navigo Digital Signage Pricing
Pricing is available on annual subscriptions, starting at $1800 per user.
Starting price:
$45.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Navigo Digital Signage
1 - 5 of 35 Reviews
Anonymous
501-1,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Software is great.
The graphics and the different features are great.
CONSUpdates should occur more frequently. Once a day is a be it antiqued.
Vendor Response
Thank you for taking the time to leave us valuable feedback. Content updates to your Navigo? System may be manually sent on-demand as many times a day as needed to ensure your visitors have access to the most current building information. If your data is being automatically pulled from another source, Navigo? gives you the ability to schedule the updates as frequently as needed. Please contact us for assistance is scheduling your automatic content updates to a more frequent schedule it's really simple! We're available 8am to 6pm at 800-652-4830 and have an After-Hours Support team available at 443-302-2615.
Replied August 2019
Melody
Commercial Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Navigo is pretty great to have here!
We love that we are able to add personalized screens for guests and tenants
CONSIt's been hard to get people familiar with touching it for information - they tend to just stand and watch. Also we have had a few minor problems with connectivity here and there - but that could be on our end...
Reason for choosing Navigo Digital Signage
Features and customization possibilities.
Vendor Response
Thank you for great feedback! There are literally dozens of ways you can promote user engagement and interactivity and many services and applications that integrate with Navigo to truly customize and enrich your visual communications. We've organized 101+ ways to maximize digital signage at https://www.itouchinc.com/digital-signage-101. Our support teams are available Monday-Friday 8am-6pm Eastern and after hours at 443.302.2615 for assistance with your digital signage system.
Replied August 2019
Claire
Real Estate, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed July 2019
Property Management Review
Customer support. I have worked well with and feel supported by our account reps.
CONSIt is not very user friendly when first introduced. It takes some training and practice to know how to correctly publish certain features.
Vendor Response
We appreciate your feedback! We want to make sure you are aware that we still provide customer support, personalized training at no cost even if you're still using the analog system since we migrated to the cloud in 2016. Reach out for any support you need to provide your tenants with the enhanced benefits of your digital signage system. We're available 8:00am to 6:pm weekdays at 800-652-4830 and After-Hours Support can be reached at 443-302-2615 for your convenience. Thanks for taking the time to provide us with insight on your experience with your Navigo System.
Replied August 2019
dimas
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
easy user interface / admin a bit difficult
neutral
PROSEasy to work with once you get the hang of it. Touch screen interface is great for users.
CONSprice and admin side of use. The cost of software is prohibitive for renewing.
Reason for choosing Navigo Digital Signage
n/a
Vendor Response
Thank you for your feedback! Our Navigo?Cloud subscription starts at $45/month which provides organizations with version release updates, routine data backup, data disaster recovery, instant updates from any device with a browser and live feeds for news & weather. Understanding that this expense may not always be within customers' budgets, we also provide an on premise software bundle that gives customers access to today's software version with no ongoing fee. If you're interested in learning more about this option, please contact us at 410-451-1540.
Replied August 2019
Kevin
Verified reviewer
Real Estate, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2019
Interface and customer service are weak links
No discrenable benefits, only the intangible of knowing the tenants like to be able to promote themselves. Overall, not a good value, but with a few improvements to the 'cons' noted above, it could be. Just don't 'nickel and dime' your customer base.
PROSThis product is a great service for our commercial real estate tenants.
CONSThree main things: 1) Interface is complicated 2) Being charged for services that shouldn't be necessary (like how to customize the directory) 3) No local service techs (company is based in Connecticutt and we are in Oregon) These are not insignifcant issues.
Reason for choosing Navigo Digital Signage
N/A
Vendor Response
Thanks for taking the time to provide us with insight on your experience with your Navigo System. We want to make sure you are aware that we provide customer support, personalized training at no cost even if you're still using the analog system since we migrated to the cloud in 2016. We're happy this is a great service for your tenants however there are more than 100 ways you could maximize your system with the type of content your display and you have full access to control content with Navigo Cloud content management system. Reach out for any support you need to provide your tenants with the enhanced benefits of your digital signage system. We're available 8:00am to 6:pm weekdays at 800-652-4830 and After-Hours Support can be reached at 443-302-2615 for your convenience. We appreciate your feedback!
Replied August 2019
