OptiSigns vs shopVOX

OptiSigns has 1202 reviews and a rating of 4.78 / 5 stars vs shopVOX which has 206 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.78 / 5 (1202)
4.63 / 5 (206)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 27, 2022
September 12, 2022
Pros/Cons
  • Pros

  • It works great to communicate between offices and allows for customization so many teams can be represented in the ways that work best for them.
  • The ability to use multiple apps and integrations.
  • Cons

  • But it was sort of inexplicable when it happened. We are using an Insignia brand TV with built in Amazon Fire to run our Optisign.
  • The apps are hit and miss if they actually work. I can't get at least one file to load at all.
  • Pros

  • They have thought of everything you need and put it in a simple interface that's user friendly and easy to follow, its a powerful bit of kit they simplifies running a team of people / company.
  • That it has being upgrading and getting things easier and better every time. It never stops improving and the support team is super helpful all the time.
  • Cons

  • We had to pay a developer separately to integrate the API with our website and UPS worldship. That ran us close to 5K so that was a bummer.
  • Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted.
Pricing Range
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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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