All Pickcel Reviews

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User Profile

Fabrice

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

focus notices

PROS

it is simple light intuitive and easy for any type of user

CONS

I am in Africa and French-speaking Africa, and this software is very firm with regard to applications for news, updates are very limited, and also with regard to the management of licenses for partners that is not not flexible. I hope you will take this into account but the business models are not the same everywhere and therefore if you do not give flexibility to partner companies and even more to companies in central Africa where digital signage is new and what to have of the clientele, it is not obvious this product will have difficulty working in Africa or will take time

Reason for choosing Pickcel

the sales team masters its field, it is ready to serve, and is available when needed and also with the technical service which always responds almost instantaneously to our needs. the user service is of impeccable quality

Badshah

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Best, reliable and easy to use digital signage software

PROS

The signage software from Pickcel is one of the best in the industry. We have used many of the signage software in the past for powering our digital signage platform out of which Pickcel stands out in every way. The software is easy to use and setup, reliable, fast and quick. We have been using the signage software on about 100+ digital signage screens for one of our own projects. The contents can be easily managed, created, edited and uploaded. Almost all the features are available. Their services are hosted on AWS, so cloud uptime, security and reliablity are never compromised. They also provide white labelling of their services and digital signage players on demand. The support staff of theirs, is the person to count upon. He never lets us down and patiently resolves all our queries and problems. Will definitely recommend this software over other signage softwares.

CONS

There are no major flaws or defects in the software as of now. The digital signage screens/TVs to be used with the software needs to be rooted, otherwise, some of the features such as screenshot, hard reset and some of the reporting part are affected. This is not the case with the other vendor signage softwares. The monthly rates per screen are on a higher side compared to other signage software providers, but the features and the ease of use make it an indispensable part of our signage projects.

Rick

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Pickcel - Wish I would have chosen them as a Vendor on the 1st Round

Purely professional. Timely request were met with timely thought out solutions.

PROS

We implemented a Digital Signage solution 8 years ago. The company decided to stop supporting their product and left us with no menus/pricing for a fairly robust seafood market store. I FOUND Pickcel. I gave them a rather comprehensive look at our system, how we used it. Less than 3 weeks they had a custom solution that worked perfectly. Cannons say Happy our Company is with this partnership.

CONS

Our experience was absolutely positive. There was no negative or cons.

Reason for choosing Pickcel

Delivered on what they said they could do! 100%

Reasons for switching to Pickcel

Insteo decided to teeter on selling/partnering with another company to sell more of their product. This immature business practice left our company without no menus and no alternative solution to fix the issue.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Business User Review

We are trying to create an on-demand advertisement portal with real-time feedback and data analysis of the impact and outreach. There is still a long way to go and this software has started in the right direction.

PROS

It was fully customizable and we used it for business purpose.

CONS

The backend data reliability was dependent on various parameters that were out of control of the software. As a result,​ we always had to include a margin of error for analysis.

Imran

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Best application for scheduling content

PROS

Easy to set up. easy to manage screens and live status with one click to schedule and faster response at the receiving end

CONS

Need to add campaign scheduling future.

SHELLI

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

BAKING THE DIFFERENCE

EXCELLENT CUSTOMER SERVICE. QUICK RESPONSE TIME. USER FRIENDLY.

PROS

OUR MENU CHANGES QUARTERLY, TO BRING THE FRESHEST INGREDIENTS TO OUR CLIENTS. PICKCEL DIGITAL SOFTWARE IS SO EACH TO CHANGE OUT THE MENU WITHOUT ANY HASSEL OR HEADACHES. I LIKE THAT I CAN SCHEDULE PICKCEL AHEAD OF TIME TO AUTOMATICALLY RUN WHEN HOLIDAYS ARE OVERWHELMING. ITS ONE LESS THINGI NEED TO WORRY ABOUT.

CONS

I WISH I WOULD HAVE FOUND PICKCEL SOONER.

User Profile

David

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Great value

Very happy with the product, price and ease of use. Support is also excellent.

PROS

Pricing is sharp, features are great and easy to use

CONS

Sometimes android box needs a reboot for updates to feed through. Menu templates could use an upgrade for some of our needs.

Frank

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Best Digital Signage Solution

PROS

Pickcel came to me at a time when I was abandoned by another vendor with poor customer service. The response time from the pickcel team was amazing. The set was fast and easy. Overall usage of the platform is a breeze. User experience is top-notch with loads of custom applications for FREE! Thanks to the team for the amazing customer support.

CONS

Adding more zones to an existing composition is missing.

Vendor Response

Really appreciate your positive feedback. Thank you!

Replied March 2020

Prajwal

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Convenient

PROS

Easy access to multiple features on just a platform with simplistic User Interface. Team is quite responsive and helpful.

CONS

nothing in particular, just the reporting format but that has been changed. Thanks to the team.

Saleem

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Faden Review

PROS

1- User-Friendly UI 2- Easy to create & publish 3- Flexible App Store ( on request team can be embedded the requested application ) 4- Quick-Play 5- HD content supports 6-Power full Scheduler

CONS

1- Weather UI 2- Assets reports have to update

Amrish

Information Technology and Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Easy to mange screen

PROS

User friendly cloud software and easy to manage screen.

CONS

We require Microsoft team integration and this is very helpful our organization because our primary webinar software Team.

Varun

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

The Best

Best support

PROS

Easiest signage software ever . No bugs

CONS

Nothing. Support is always there to help

Akhil

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2018

Easy to use digital signage software

We have been using the software on one of our digital signage projects and there have been no major issues so far. The software is easy to install on the screens/devices and is easily managable.

PROS

One of the best signage software we have used. We have integrated Pickcel in one of our own solutions and were able to manage the digital inventory very well. The software has almost all the features required for managing the cloud contents online and is very easy to use. No special training or skills is required. Their customer support is also good.

CONS

1. The price is slightly on the higher side. 2. Software has compatibility issues with non-rooted devices. 3. Servers are down sometimes, which have caused some minor issues for us.

Michael

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Best support ever!

PROS

We needed to have video displays running in many different countries and at a low cost. So we used android tablets and the Pickcel software. It is quite easy to setup and manage, and I like the rapport function, that lets me see how much of the time the stores have video running. This way I can see if they have a problem. The support i have gotten is world class, everything has been solved right away.

CONS

You need to grasp the logic of how the setup is done first, the wording could be made so it is easier to get into, but it seems to be a general thing for all the different softwares that they tend to use technical terms.

Vishal

Computer Software, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Excellent Software

It is awesome experience to use Pickcel software.

PROS

User Friendly Excellent Support Scalable

CONS

Need more features in software for various use cases.

Vendor Response

Thank you Vishal for your wonderful feedback.

Replied June 2019

Tarun

Banking, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Best Digital Signage Solution for Offices

Overall experience has been great.

PROS

The ability to control and administer the content remotely.

CONS

The availability of applications could be improved.

Umesh

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2020

Usage Review

PROS

Setup and Configuration is easy and does not require any assistance.

CONS

Not able to upload excel sheet and other Data

Carmel

Apparel & Fashion, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Feedback on the Software

Helps as an effective tool for communication in the organisation.

PROS

The user interface is easy to use and adapt to, very effective in making announcements and communications.

CONS

No features that I found missing. There can be an option for adding text on images or videos.

Vendor Response

Thank you for your awesome and encouraging feedback.

Replied June 2020

Showing 1 - 18 of 18 Reviews