REACH
REACH
About REACH
Awards and Recognition
REACH Pricing
Starting at $20/month, our tiered-based per player license includes: Each player license includes: o Dedicated Project Manager from implementation to ongoing paartnership o Customized Layout and Template Design Services o Unlimited zones, apps, and access to the CMS o Automatic software and player updates and upgrades o Unlimited number of user accounts o Unlimited and ongoing support & training
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Available

Showing 1 - 5 of 535 reviews
Brian
Verified reviewer
Company size: 501-1,000 employees
Industry: Higher Education
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
June 2019
Happy Administrator & User
We needed a solution that was powerful but more reasonably priced than some of the competition. Also a company that was more responsive than some of the large signage vendors. REACH has come through on all counts and has a corporate style that is more like dealing with a family business than one of a large company bureaucracy crunching numbers with everything and charging every way possible. Not to mention having to wait until a representative talks to a group of managers just to get the amount for a quote for even simple items. I do not want to seem like I am bashing our former companies, as they both have a quality product and good people. It is just I do not miss their corporate cultures one bit. To compare, dealing with REACH is genuinely pleasant and I can get answers quickly to any need I have. On the occasion where something was truly a hard thing to quote based on the number of variables, I receive honest feedback, am given a general idea of a range and after the process is planned out, I get the answer right away. I never feel like we are waiting because more important customers are in the queue ahead of us.
Pros
I like the ease of use and the quickness that I can post something to multiple signs in multiple locations. Our former provider was one with very good software and REACH had a slightly different approach, but one that made sense and allowed me to manage our signs more efficiently. They are very responsive to user feedback and it show in the software.
Cons
Honestly very little. No complaints from my side.
Chelsea
Company size: 1,001-5,000 employees
Industry: Mining & Metals
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
January 2021
Great for Internal Communcations
Overall, my experience with Reach has been easy and enjoyable. Reach provides us with all the necessities we need to efectively use digital signage and communicate across our Steelworks.
Pros
Reach has made our implementation of digital signage simple and easy. The support team is great to work with, always responds within the hour, and eager to help. One of the biggest things I like about the platform is the simplicity of it. As we are new to the digital signage platform, the ability to upload department specific content has been a breeze.
Cons
One of the features that would benefit our usage of Reach would be premade templates. Some of our admins are hesitant of building content because they are unsure of where to start. Having ready to use templates would give them a starting point and an idea on how to layout their content.
Reasons for choosing REACH
When comparing all the products, Reach hit all the points we needed and were looking for. Also, we were fortunate enough to talk with another user of Reach and gather their experience and they had nothing but positive news to share. They were right!
Cody
Company size: 5,001-10,000 employees
Industry: Recreational Facilities and Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
November 2019
It's great when it works
Working with REACH and their support overall has been ok but the stability of what we purchase could use some improvements.
Pros
It is indeed very easy to get going and update the content on our players.
Cons
Keeping it running is a headache, the players disconnected frequently and become de-synced from the REACH network often. Sometimes in the 2 hours it takes to transport a player from where we configure them to their final location an update's been pushed and we now need support to fix it.
Stephen
Company size: 1,001-5,000 employees
Industry: Primary/Secondary Education
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
March 2021
Creating Educational Access with REACH
We have enjoyed using REACH for over three years. Great staff and response time to any issues.
Pros
REACH has allowed our school district to communicate to our community in an efficient and stylish way. The best feature of this software is its video integration using video files and YouTube links. We have been able to include full video programs into our graphic message board.
Cons
We have had issues with the social media layouts and integration. The software includes URLs that might be included in a Facebook or Twitter post.
Reasons for choosing REACH
The software included weather, time and social media integration.
Reasons for switching to REACH
More functionality and remote access was extremely important
Michelle
Company size: 201-500 employees
Industry: Government Administration
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
October 2020
Reach Digital Signage great value
Overall, Reach is a great digital signage company. The product is perfect for our company needs and it is very easy to use.
Pros
The ease of use. The built in tools to create announcements are simple and uncomplicated. The support team is attentive and communicative.
Cons
I originally chose this product over the other provider because it offered a Facebook Live feature that is no longer available. It does not look like this feature is being reinstated.
Reasons for choosing REACH
Reach, at the time, provided a Facebook Live feature to be broadcasted to all of our LED signage. This feature is no longer supported, which is a bummer. I wish they will reinstate this feature.