REACH vs shopVOX

RATING:

4.8

(554)

REACH has 554 reviews and a rating of 4.79 / 5 stars vs shopVOX which has 222 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (554)
4.6 (222)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 27, 2024
March 5, 2024
Pros/Cons
  • Pros

  • This software is very easy to use and the group integrated our data from a 3rd party vendor and made it seamless for our operation.
  • I like the announcement section. Entering announcements is easy, intuitive and helps me be creative.
  • Cons

  • The only problem I have is the inability to set different messages to different visual spots.
  • Since I am not a graphics person, I have trouble getting to the aspect ratio.
Read all user reviews
  • Pros

  • They have thought of everything you need and put it in a simple interface that's user friendly and easy to follow, its a powerful bit of kit they simplifies running a team of people / company.
  • That it has being upgrading and getting things easier and better every time. It never stops improving and the support team is super helpful all the time.
  • Cons

  • We had to pay a developer separately to integrate the API with our website and UPS worldship. That ran us close to 5K so that was a bummer.
  • Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos