ScreenCloud Software

FrontRunners 2020

About ScreenCloud

Screencloud is a cloud-based digital signage solution that assists businesses of all sizes with content management and customer targeting. Its key features include scheduling, media library, multi-screen support, layout management and playlist creator. The application comes with a corporate communication module, which enables users to create internal campaigns for employees and manage notice and information boards. Schools, universities and colleges can use Screencloud to communicate with students, provide information to staff and share departmental news feed. The system can also assist retailers and brands with product promotion, customer engagement tracking and content sharing. Additionally, Screencloud helps hotels and restaurants with display advertising a...

ScreenCloud Pricing

14-day free trial available, then $24.00 per screen per month* *25% discount for educational and non-profit organizations.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Not Available

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ScreenCloud User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 84 reviews

User Profile

Fabian

Verified reviewer

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2019

Real-Time automated Digital Signage

It allows real-time and automated information about events and happenings at our school.

Pros

We use screen cloud to display live Twitter and Instagram feeds throughout our Campus. The interface is clean, easy to use and accessible via a web browser from everywhere. Lots of additional app integration are available and being added regularly. The Screencloud staff is very responsive and helpful. What I particularly like is the clean design of the displayed apps. It looks very professional.

Cons

Ideally, I would like even more customization on the look and fell of certain apps. But overall there is nothing I dislike so far.

Cameron

Company size: 51-200 employees

Industry: Logistics and Supply Chain

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2021

ScreenCloud is very easy to use and the customer service is great!

I enjoy ScreenCloud a lot. It livens up the workplace and is easy to use. The customer service was great and they seem to really care about their customers.

Pros

When looking for a digital signage software, ScreenCloud was a little bit more expensive per screen than competitors, but in my opinion, a lot more easier to understand and use. Also, uploading your own videos and pictures is easy along with scheduling times for certain playlists. The customer service was also phenomenal compared to other software. I would email someone about a question, and then 30 minutes later I would have an answer! The team at ScreenCloud was very helpful and worked with us for a while in order to make sure we understood what we were buying and to help us understand all the different parts of the software.

Cons

The canvas feature has limited customizability and the app store doesn't have a ton of new apps. Using internal links is also not possible at the time but it seems like other services also do not have that feature. However, from talking to customer support, it seems like they are working on new apps and improvements all the time.

Reasons for choosing ScreenCloud

The customer support was very good and the software was much easier to use and understand.

Response from ScreenCloud

Hi Cameron, thank you so much for leaving us a review. It's great to see the value you're getting from using ScreenCloud and it's always a nice boost for the team to see their efforts recognized. We strive to create a great experience for our users and always welcome feedback on how we can make further improvements. If you'd like to submit additional feedback, please reach out to our support team at support@screencloud.com

Replied November 2021

Mitch

Company size: 501-1,000 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

August 2019

Great potential but a lot still to develop

This is just used as our entry way marketing material. This has been more of a head ache than it should have been.

Pros

Ease of use is a fact. I liked the layouts and basic idea of this product. That was about it.

Cons

Needs more native apps. Not a very "smart" program (i.e. have pictures in a custom zone to a special size - this requires me to go back to marketing team to re-edit the photos down to what the app can handle. This should be done as part of the program to allow for overall easier use). While the support team is quick to respond, they missed the mark greatly in actually addressing the issues and are rather snarky when you point out the pitfalls of the program. There are misspellings in the warnings that pop-up throughout their app. It is all around a work in progress.

Reasons for choosing ScreenCloud

It was suggested to us by another company.

Response from ScreenCloud

Hi Mitch, this is Adam, the Head of the Support team at ScreenCloud. I'm really sorry you've been experiencing these issues. We take your feedback seriously, so thank you so much for taking the time to share this with us. We're always trying to improve our app and stay on top of an agile work environment and sometimes we don't meet the standards we want to achieve for our customers. Although we've built ScreenCloud to optimize your images to look at their best for your screens, in some cases you'll need to edit the dimensions of the image to capture the area you want to show the most. To make this easier, we've been developing a new app to help you do just that. We've also been revising our on-boarding experience to share the good practices as early as possible. I'd really appreciate it if we had a call to get to the bottom of this and also show you what we've been working on. I'll make sure to personally reach to you.

Replied October 2019

Whit

Company size: 51-200 employees

Industry: Higher Education

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

March 2022

It works for us, for the most part!

We use Screencloud on 7 screen across campus to deliver information to the campus community. It is simple and easy to manage. There are a lot of additional integrations that allow you to display news, local weather, bus schedules, countdowns and really anything you would need. For our purposes, we typically run a Google Slide deck so that we can collaborate with others across campus on the content.

Pros

The remote screen management is the most important feature of Screencloud. They have a lot of templates and integrations that we can use but we have found that the most simple integration that we can use to collaborate with various content owners is Google Slides.

Cons

We run Screencloud on several tv screen across campus through Amazon Firesticks. Ideally, if a television is turned off, when it is turned on again, Screencloud should automatically start. It works most times but occasionally we will have to manually open Screencloud. The Firestick will also go to sleep between playlists if there is nothing scheduled which means we have to manually restart the Firestick.

Response from ScreenCloud

Hi Whit, thank you so much for leaving us a review. It's great to see the value you're getting from using ScreenCloud and it's always a nice boost for the team to see their efforts recognized. We strive to create a great experience for our users and always welcome feedback on how we can make further improvements. If you'd like to submit additional feedback or learn more about solving your issues with the Firestick, please reach out to our support team at support@screencloud.com

Replied March 2022

Carissa

Company size: 51-200 employees

Industry: Hospitality

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

ScreenCloud is a No Brainer!

Pros

I brought on digital signage to our Manufacturing company as a way to reach more employees with announcements and etc. I first want to say, their customer service is top-notch! I started out with a free trial because I wanted to ensure I liked the system and wanted to ensure the back end was easy to use before we purchased it outright. I was nearing the end of my trial and they actually reached out to me and wanted to see if I would be purchasing or if I wanted to keep the trial going a little longer. I needed the trial a little longer so I could show it to my bosses to ensure it was something they could justify paying for. It's a great program and super easy to use!

Cons

I really wish I could organize the canvases I create in the Canvas app. It would be great to be able to organize them based on sizes (because I am utilizing different layouts for different screens and that requires different sizes) Right now I have to search through all of my canvases to find the right one instead of being able to go to a specific folder.

Reasons for choosing ScreenCloud

This program was by far significantly cheaper than the other products. It was also a MUCH easier platform to use on the back end, especially when comparing it to Enplug.

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