All Screenfluence Reviews

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Gus

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Dependable and Professional

PROS

This software is very easy to use and easy to update. Long after the initial excitement of the first implementation, we are still finding it very easy to log in and regularly update the data base to keep the displayed information fresh. It's been up and running with no downtime for years now.

CONS

Like with any software, the interface takes some getting used to but once you figure it out it is great. Payment is not handed through the app. It would be nice to log in to the same app to add credit card info instead of paying on a separate payment gateway.

Vendor Response

Thank you very much, Gus. Its been great working with ISCO for the last 3+ years. Regards, Screenfluence Admin

Replied October 2019

David

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Excellent Digital Billboard Software

PROS

Excellent ease of use and setup. Easy to add slides and order them and customize.

CONS

Sometimes the unit would reset and we wouldn't be aware. It would simply be displaying the Android desktop. It would be nice if the server could poll the client to see if the application was running, then if not, notify the user somehow, via email perhaps.

Reasons for switching to Screenfluence

No one used the interactive aspects and the company running it went out of business.

Vendor Response

Hi David, Thanks for the review. As an FYI, we do have an indicator that notifies you of any downtime, which is very infrequent. Should you have any questions, please reach out directly.

Replied December 2020

Tasha

Warehousing, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2021

Staying Connected

Customer service has always been available to help despite the wifi issues and remains friendly and professional to myself and my team.

PROS

Screenfluence's product is easy to use, easy to customize, and straightforward. The additional features, such as the exemption tool, make communications and media scheduling simple. I love that I can make updates and changes at any time, and my devices refresh quickly. I love this product.

CONS

One of the cons about the product is its connectivity to the Wifi at times. I am not sure what causes the hiccups, but the devices, not all of them, have a hard time connecting and staying connected to the Wifi.

Reasons for switching to Screenfluence

I wanted something easy to use, easy to customize, and cheaper. I also was looking for a product that could update on its own and not require me to ship back devices.

Joe

Hospitality, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

OUtstanding Product & Legendary Service!

The experience has been superior since day 1. They helped develop multiple solutions for my organization. They customized their system to meet my needs and developed solutions based on my needs. They are simply amazing. They push content and manage so much making it super easy, I pick up the phone or email and before I know it they have completed the task and beyond.

PROS

The ease of use! Simple and reliable. It is point and click, no need for extended learnings or training.

CONS

There is nothing I do not like about this software.

Vendor Response

Thanks Joe! It has been great to work with you and your team.

Replied December 2020

Ian

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

BC Children's Hospital Screenfluence

Great customer service. Quick response times. Solid reliable product

PROS

It's very easy to use and can be up and running in seconds.

CONS

I would like more controls for scheduling individual messages

Reasons for switching to Screenfluence

Cost and ease of use

Vendor Response

Hi Ian, Its an honour to work with such a tremendous organization - BC Children's Hospital. Thank you for your continued support and business.

Replied January 2022

Matt

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Flexible & Easy to Use

The product has served us well - and the team behind it has always been available and willing to help us get past any hiccups.

PROS

The interface is easy to use. It's easy to upload our own stuff and get it to the screens seamlessly.

CONS

We've had no issues that weren't quickly solved - easy to use!

Vendor Response

Thank you, Matt. We appreciate your business and support!

Replied January 2022

Barb

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Fantastic Communication tool

Customer Service at Screefluence has been great and the program is easy to use. Employees have commented regularly how much they like the communication program we have implemented using Screenfluence regularly.

PROS

We have used this as a means of communicating with our floor employees. Positive communications are cycled daily and updated monthly. If there is something important they need to be aware of then that is put up only for a day or two.

CONS

Nothing that I can think of. Not sure what to say here but I need to fill it in

Vendor Response

Barb, Screenfluence is honoured to have you as a client. Thank you for the review and your business.

Replied January 2022

KATIE

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great product and service!

The best customer service! If ever an issue arises, it is handled and taken care of immediately.

PROS

This is a very user friendly and easy to use software. The customer service is also excellent!

CONS

We haven't experienced any issues that are negative.

Vendor Response

Thank you for the review, Katie!

Replied December 2020

Xai

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed June 2017

The software has been great.

Able to display information to the public.

PROS

Software does great job on displaying of images. Various files types is a plus. Easy to setup to display.

CONS

Not a lot of instructions on how to do different things. Also, would be nice if the player allows for ir connector to be plugged to it for hiding the player away from view. Difficult to restart player from website. Not compatible with IE. Would liked it if it allows for mpeg files.

Vendor Response

Thank you for the review, Xai. Improving our product based on reviews is extremely important to us. That being said, I can see that you rated overall quality at 5/5 but rated features/functionality at 2/5. As you mentioned in your review, we do a great job at displaying images and various file types. Our product is designed specifically for those functions. Is there a specific feature in which you expected our product to deliver? With regards to the IR connector - We have released a new product which includes your request. We would be happy to send out a replacement unit, free of charge. I will have a member of our team reach out to you today. Thank you. Screenfluence Team

Replied June 2017

Vince

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Great support and product. Any time we need any help or questions they are on it right away!

People see the menu

PROS

Ease of use. So simple to change and make look amazing for our restaurant menu. Awesome software for us.

Vendor Response

Thank you Vince. Junked has been a loyal supporter of Screenfluence since day one and we very much appreciate it! Looking forward to being a part of your expansion! Thank you. Screenfluence Team

Replied January 2018

Vince

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

GREAT!!Recommend to everyone

Easy to use and change! Works perfect with our business and we recommend the product to all restaurants looking for digital menus and all those that need to.

PROS

ease of use

CONS

just waiting on instagram update

Vendor Response

Thank you Vince. Always great to hear such positive words from one of our earliest adopters. Regards, Screenfluence Team

Replied June 2017

Paul

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

We love how easy and user friendly the software is + Great features

To name a few, we were able to confidently trust the software in displaying our content on a time specific schedule. TrendMD also has been able to promote upcoming events within our community.

PROS

Screenfluence has allowed us to easily and efficiently update the content on our screens. We have several screens situated throughout our office which shows content to employees, visitors and potential customers. The user friendly software has made it very straight forward to get the right content to the right people. The customer services was also incredible, we were able to get everything set up almost immediately. Thanks!

CONS

There was no part of the software that we did not like. It is used for the purpose of content management and that is exactly what we needed.

Dr Robert

Medical Practice, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Screenfluence platform is very easy to use and is an effective marketing tool.

We now have the ability to control our own content.

PROS

We are given the ability to control our own content which allows us to tailor the content to get the maximum return. We use multiple screens in both our waiting room and op rooms to educate patients about their upcoming procedures. We have also created some custom content to help showcase some of our services.

Vendor Response

Thank you for taking the time to write this review, Dr. C. More than anything, we want your practice to use the software and see positive results. Thank you. Screenfluence Team

Replied January 2018

Jason

Insurance, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Screenfluence review

PROS

Software and box was easy to setup and implement. Customer support is also helpful in replacing damaged hardware

CONS

The inline ticketing system rarely gets a response

Vendor Response

Great, thanks Jason. Glad you are finding our solution easy to setup and implement.

Replied January 2020

Junked

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2016

Great Social Interaction + Easy To Use

Screenfluence has given us the ability to showcase our unique and interesting menu items. We can spend more time servicing our customers, rather than explaining our products. We have increased our social media following through the use of their Instagram platform.

PROS

Instagram platform is very easy to use and very engaging.

Frank

Hospitality, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Great Marketing Tool

Great overall system. Easy to set up, simple to use, and is a great way to market to our guests. Love that we can make changes on the fly, from anywhere, and get our message immediately to the proper monitors!

PROS

Love the ease of use of this software. I have multiple designers uploading content daily and it is super simple for them to navigate.

CONS

Had some problems with one of the monitor units, but they quickly sent us another one so we could get the monitor up and running.

Vendor Response

Your review is wonderful, thank you for working with Screenfluence and taking the time to share your experience.

Replied January 2022

Alvin

Retail, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great Product and Service

Overall, from initial sales call to deployment, things have been so simple. Post sales customer service has been quite good too.

PROS

The product is easy to deploy and even easier to manage.

CONS

To be fair, 1 media device is needed per display, which means a few more cables are needed and you will need some stuff to manage those cables and keep things looking tidy. This is a very minor issue if you are deploying a very new install, but you may require extra planning and equipment if you are replacing an existing solution.

Vendor Response

Thank you, Alvin. Happy to hear you find the product easy to deploy and use.

Replied February 2020

Natasha

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING: