All SmartSign2go Reviews

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Roger

51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

Reviewed July 2022

Hide your wallet

Jeff

Real Estate, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Fast Implementation

Overall I am very happy with the solution. We use this is a large venue we own and have had very little to no issues with it. Support is eager to help and always available.

PROS

I was able to get this ordered, shipped, configured and installed in less than a week. Everything can be done from a single pane of glass allowing us to update this from anywhere.

CONS

You have to buy upgrades to get everything that you want. We wanted to be able to play long videos as part of a rotation which made us have to upgrade our package.

Reason for choosing SmartSign2go

Cost and the Sales Person

Vendor Response

Jeff, thanks so much for your detailed review! We are very happy to hear that you've been enjoying the system and we thank you for your business. :-)

Replied February 2020

Greg

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Easy to use, simple and functional!

Customer service has been great! Set-up, training of use and working on issues has been a good experience. We like the flexibility and multiple apps that are available as well as the ease of inserting our own media. We have one small TV inside our office specific for member information and the large outdoor TV for both members and general public. Each has their own separate functionality and programing for ease of use.

PROS

Setting up your screens, layout and inserting photos, videos and messaging is great. We use ours as an info message board at the front of our zoo to promote and welcome our non-profit memberships/members as well as highlight activities, events, important messaging and even have a current weather screen. We can program the timing of the slides as well as pre-program additional slides for different days or times of days.

CONS

We have some issues with the system shutting down each morning and us having to reboot. We haven't been able to determine if this is a system issue or internet/power as of yet.

Vendor Response

Thanks for this, Greg! Your player should continue running for some time if the internet goes down. Similarly if there is a power outage, it will boot back up when power is restored. We can look into your players' log files for further clues. Thanks again.

Replied July 2019

Jessica

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2019

A Chromecast w/ Bells and Whistles

PROS

Works! I was pleased to find the expected results upon first use, was simple enough to train users for upkeep support

CONS

WYSIWYG is not very intuitive but is functional. We could accomplish more advanced features by displaying a micro-site in lieu of the messaging we created from scratch but that would defeat the purpose of the software

Vendor Response

Thanks for your review, Jessica. We would love to hear any more specific feedback you have for us on the software so that we can improve it moving forward!

Replied July 2019

Sean

Education Management

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Perfect communication solution!

SmartSign2go has revolutionized our display panel communication when you walk into our school. What was once an outdated, eye sore that was clunky to use is now updated via the web, by multiple users, with easy to use templates If you are looking to improve the effectiveness of communication you should start with SmartSign2go.

PROS

Easy to use templates. Access via the web. Connection to social media - one post and it is on the web and our panels.

CONS

Sometimes I have to reset the boxes - not really a big issue at all, though.

Vendor Response

Thank you for the nice review, Sean! We are thrilled that you chose our solution for your school. If you ever need us to reboot the players for you we can do that from here through the Google back end. If it's happening with any regularity we can address the source of any issues. The need for a reboot is usually caused by a setting that can be adjusted. Just e-mail us or give us a ring. Thanks again!

Replied December 2016

Patty

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Best bang for your buck!!

We have been using these across our portfolio and are very pleased! The functionality is vast and it is always increasing with new updates! You can view, in real-time, what is being played which is AMAZING if you are remote or have multiple players. There were some kinks, in the beginning, to work out - such as format size, etc. but once those were figured out, we have not had any issues! We had such a great experience, that we started out with the smaller version and upgraded it. Also, any email to support is answered extremely quickly!

PROS

The remote access helps us to view what is currently playing, as to monitor/audit the smart signs.

CONS

It was a little difficult to install in multiple locations, but that is to be expected with a system like this.

Vendor Response

Thanks, Patty! We appreciate your honest review!

Replied February 2021

erika

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Biggest Bang for Your Buck

Overall, as a gym owner, it provides the opportunity for people in the middle of their workouts to find meaningful information and draw attention to things they would otherwise not pay attention to. With a large enough TV, it's almost more useful than social media to "get the word out". Any time CS is needed, I have access and quick responses to a team member. The only draw back is EST vs PST but even at that, they are prompt and thoughtful....even when the issues are because of the end user (me :-) )

PROS

Similar to using any PC software-office is most translatable-easy to pick up and assign the duty to staff.

CONS

the learning curve in creating multiple channels and storage of pages.

Vendor Response

Thanks for your great review, Erika. We appreciate your business.

Replied July 2019

mary

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Fabulous marketing tool

We frequently have customers shopping and drawn in by this visual tool. The ability to showcase our product for passersby is a bonus as well. SmartSign2go is very user friendly and customer service is prompt with response to any issues.

PROS

Visual marketing while customers are shopping in the store, easy to change view and style

CONS

No issues to date with performance, customer service or quality of the application

Reason for choosing SmartSign2go

Very impressed by the customer support and willingness to help us launch the tool in store.

Vendor Response

Thanks, Mary!

Replied July 2019

Joe

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Great for Small Business

Their customer service is amazing. My personalized Template was designed within the same day and I was able to use their software right away. It was very easy to drag and drop my images and product information in to their software. Hooked it all up and then turned it on and it works great. I love the addition to my business and their software has the ability to help your business thrive!

PROS

This was a very easy product to apply to my business. I looked at different products and this one just made sense. I compared a number of different models. I am a small business owner and this is the best option across the board. Functionality, options, programming, and services. Definitely the right choice for your digital display! Support was amazing and their platform is so easy. Makes for the perfect instore digital display to add a new source of advertising.

CONS

The only issue we had was the display on a tv that was 720. The Template was designed for 1080 and we ended up upgrading our TV and it displays perfectly and looks amazing.

Reason for choosing SmartSign2go

It was in the right price range and functionality for what I was looking for.

Karen

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great product and awesome customer support.

Good communication is key for me, and SmartSign2Go solved that problem easily and economically. It was extremely easy to get up and running, and once I learned the system, I have hardly had any issues. When an issue does arise, I call and have a very quick response.

PROS

I like the flexibility to create a sign that works for my individual needs. There are lots of great apps to implement, and they are relatively easy to use.

CONS

There are some functions that I struggled with, but after talking with customer service and learning how I needed to work within the parameters of the software, all is great.

Vendor Response

Thank you, Karen! We appreciate your business. :-)

Replied July 2019

Patti

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Smart Sign 2 Go is the BEST!

The best! We have two monitors going all day with different playlists on each. They are changed daily and the one in the retail store has our instagram posts on it as well. Our customers love it! [SENSITIVE CONTENT HIDDEN] is super responsive and quick to help when needed.

PROS

Ease of setting up and making changes on a daily basis. They are always there to help when needed.

CONS

None. Extremely easy to set up and use.

Gary

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

A pleasant experience with SmarSign2go

Overall, very positive, we've been very pleased with the product and it's east and functionality.

PROS

The software is relatively straightforward to use, and can make most content appear to be very professional without a lot of graphics training.

CONS

The dashboard and main screen seems to be a little difficult to utilize when it comes to the need to edit thinkgs. It would also be great to include a live survey/polling component.

Reason for choosing SmartSign2go

The price and affordability of this software was a major advantage. It also provided integration with our social media outlets.

Vendor Response

Thanks for your review, Gary! We'll put that survey/polling idea on the board to think about for future development.

Replied July 2019

Kenneth

Fund-Raising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Love this system

I did not have to pay for a huge donor recognition space.

PROS

I really like the versatility. I have used the system for in-house advertising, and another system for donor recognition.

CONS

I do not have any criticisms.

Karin

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Very good product

Very good

PROS

I like the ease of using it and how flexible it is in our daily use

CONS

A little time consuming going from the program to saved pictures

Reason for choosing SmartSign2go

They approached us as we were buying a big screen TV for our commons.

Vendor Response

Thanks, Karin!

Replied June 2019

Dean

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Titus Sports

PROS

Puts ideas in motion quickly. Highly beneficial when welcoming new group. Great for broadcasting achievements.

CONS

Extended period of time that the boxes pick up changes from the computer. Too many pages makes it cluttered. Would really like to see a folder grouping for pages.

Reason for choosing SmartSign2go

We have seen SmartSign2go within the facility we work (76ers Fieldhouse). Big fan of its ability to broadcast/inform people of upcoming events or accomplishments.

Vendor Response

Thanks for your review, Dean! The update frequency should be approximately 60 seconds. However, if the player(s) are busy playing a piece of media then the system will typically let it finish before updating. Also, there actually is folder functionality for Pages. Same concept as for media (images and videos). You just click on the "my pages" master folder and create a new folder. Then you tick the box at the far right to open up a "drag-to" folder if you want to move pages between folders. Thanks again.

Replied July 2019

Joe

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY