All SmartSign2go Reviews
1-25 of 129 Reviews
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Roger
Health, Wellness and Fitness, 51 - 200 employees
Used less than 6 months
OVERALL RATING:
2
Reviewed July 2022
Hide your wallet
Sean
Education Management
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Perfect communication solution!
SmartSign2go has revolutionized our display panel communication when you walk into our school. What was once an outdated, eye sore that was clunky to use is now updated via the web, by multiple users, with easy to use templates If you are looking to improve the effectiveness of communication you should start with SmartSign2go.
PROSEasy to use templates. Access via the web. Connection to social media - one post and it is on the web and our panels.
CONSSometimes I have to reset the boxes - not really a big issue at all, though.
Vendor Response
Thank you for the nice review, Sean! We are thrilled that you chose our solution for your school. If you ever need us to reboot the players for you we can do that from here through the Google back end. If it's happening with any regularity we can address the source of any issues. The need for a reboot is usually caused by a setting that can be adjusted. Just e-mail us or give us a ring. Thanks again!
Replied December 2016
Greg
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Easy to use, simple and functional!
Customer service has been great! Set-up, training of use and working on issues has been a good experience. We like the flexibility and multiple apps that are available as well as the ease of inserting our own media. We have one small TV inside our office specific for member information and the large outdoor TV for both members and general public. Each has their own separate functionality and programing for ease of use.
PROSSetting up your screens, layout and inserting photos, videos and messaging is great. We use ours as an info message board at the front of our zoo to promote and welcome our non-profit memberships/members as well as highlight activities, events, important messaging and even have a current weather screen. We can program the timing of the slides as well as pre-program additional slides for different days or times of days.
CONSWe have some issues with the system shutting down each morning and us having to reboot. We haven't been able to determine if this is a system issue or internet/power as of yet.
Vendor Response
Thanks for this, Greg! Your player should continue running for some time if the internet goes down. Similarly if there is a power outage, it will boot back up when power is restored. We can look into your players' log files for further clues. Thanks again.
Replied July 2019
Jessica
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2019
A Chromecast w/ Bells and Whistles
Works! I was pleased to find the expected results upon first use, was simple enough to train users for upkeep support
CONSWYSIWYG is not very intuitive but is functional. We could accomplish more advanced features by displaying a micro-site in lieu of the messaging we created from scratch but that would defeat the purpose of the software
Vendor Response
Thanks for your review, Jessica. We would love to hear any more specific feedback you have for us on the software so that we can improve it moving forward!
Replied July 2019
Patty
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Best bang for your buck!!
We have been using these across our portfolio and are very pleased! The functionality is vast and it is always increasing with new updates! You can view, in real-time, what is being played which is AMAZING if you are remote or have multiple players. There were some kinks, in the beginning, to work out - such as format size, etc. but once those were figured out, we have not had any issues! We had such a great experience, that we started out with the smaller version and upgraded it. Also, any email to support is answered extremely quickly!
PROSThe remote access helps us to view what is currently playing, as to monitor/audit the smart signs.
CONSIt was a little difficult to install in multiple locations, but that is to be expected with a system like this.
Vendor Response
Thanks, Patty! We appreciate your honest review!
Replied February 2021
mary
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Fabulous marketing tool
We frequently have customers shopping and drawn in by this visual tool. The ability to showcase our product for passersby is a bonus as well. SmartSign2go is very user friendly and customer service is prompt with response to any issues.
PROSVisual marketing while customers are shopping in the store, easy to change view and style
CONSNo issues to date with performance, customer service or quality of the application
Reason for choosing SmartSign2go
Very impressed by the customer support and willingness to help us launch the tool in store.
Vendor Response
Thanks, Mary!
Replied July 2019
Joe
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great for Small Business
Their customer service is amazing. My personalized Template was designed within the same day and I was able to use their software right away. It was very easy to drag and drop my images and product information in to their software. Hooked it all up and then turned it on and it works great. I love the addition to my business and their software has the ability to help your business thrive!
PROSThis was a very easy product to apply to my business. I looked at different products and this one just made sense. I compared a number of different models. I am a small business owner and this is the best option across the board. Functionality, options, programming, and services. Definitely the right choice for your digital display! Support was amazing and their platform is so easy. Makes for the perfect instore digital display to add a new source of advertising.
CONSThe only issue we had was the display on a tv that was 720. The Template was designed for 1080 and we ended up upgrading our TV and it displays perfectly and looks amazing.
Reason for choosing SmartSign2go
It was in the right price range and functionality for what I was looking for.
erika
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Biggest Bang for Your Buck
Overall, as a gym owner, it provides the opportunity for people in the middle of their workouts to find meaningful information and draw attention to things they would otherwise not pay attention to. With a large enough TV, it's almost more useful than social media to "get the word out". Any time CS is needed, I have access and quick responses to a team member. The only draw back is EST vs PST but even at that, they are prompt and thoughtful....even when the issues are because of the end user (me :-) )
PROSSimilar to using any PC software-office is most translatable-easy to pick up and assign the duty to staff.
CONSthe learning curve in creating multiple channels and storage of pages.
Vendor Response
Thanks for your great review, Erika. We appreciate your business.
Replied July 2019
Karen
Hospital & Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great product and awesome customer support.
Good communication is key for me, and SmartSign2Go solved that problem easily and economically. It was extremely easy to get up and running, and once I learned the system, I have hardly had any issues. When an issue does arise, I call and have a very quick response.
PROSI like the flexibility to create a sign that works for my individual needs. There are lots of great apps to implement, and they are relatively easy to use.
CONSThere are some functions that I struggled with, but after talking with customer service and learning how I needed to work within the parameters of the software, all is great.
Vendor Response
Thank you, Karen! We appreciate your business. :-)
Replied July 2019
Brad
Religious Institutions, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great Signage hardware and software
Absolutely great!
PROSWe love the ease of deployment of this product. The hardware is easy to setup and allows you to be wired or wireless. The software is very easy to configure and even easier to deploy messages to the screens. Support has always been fantastic!
CONSWe wish there was a way to make sure that the screens were in sync with each other so they changed images at the same time.
Vendor Response
Brad, thanks very much for your review. We are thrilled to be a part of your organization. We will keep your comment about sync functionality in mind for future development!
Replied July 2019
Patti
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Smart Sign 2 Go is the BEST!
The best! We have two monitors going all day with different playlists on each. They are changed daily and the one in the retail store has our instagram posts on it as well. Our customers love it! [SENSITIVE CONTENT HIDDEN] is super responsive and quick to help when needed.
PROSEase of setting up and making changes on a daily basis. They are always there to help when needed.
CONSNone. Extremely easy to set up and use.
Cristina
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Pretty good software
Overall good software and has great options
PROS1. Easy to use 2. Has good amount of options for what my company needs
CONS1. No mobile app to share the same content as on TV 2. There is no easy way to login to the web page and share it on TV
Reason for choosing SmartSign2go
Had required options
Vendor Response
Thanks for your review, Cristina! We'd like to hear more from you about what you're trying to accomplish. For point 1, There is a shareable link for any of your channels that can be viewed from a mobile device. I'm not clear on what you mean about sharing to a TV. Please clarify and it likely can be done!
Replied August 2019
DANIEL
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
I love it!
I love our digital signage! We have been able to communicate with the member's of our 24 hour gyms without being there 24/7. And we know that people are reading it, because we are being approached by members asking about our promotions.
PROSBeing able to communicate to clients 24/7 with updates and specials Easy web based controls Always adding new features
CONSI honestly can't think of anything that I would change about the product.
Karin
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Very good product
Very good
PROSI like the ease of using it and how flexible it is in our daily use
CONSA little time consuming going from the program to saved pictures
Reason for choosing SmartSign2go
They approached us as we were buying a big screen TV for our commons.
Vendor Response
Thanks, Karin!
Replied June 2019
Tony
Entertainment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Outstanding Product
Easy to deploy and use by our team. They are very pleased with it.
CONSCurrently, I do not have an issue with the software.
Vendor Response
Thanks, Tony! Glad to hear that you guys are enjoying the system.
Replied February 2021
Clorisa
Entertainment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Menu Setup for Anyone!
Rep is such an awesome guy to work with! We are so happy with how well they work with us when we have a device go down. Shipping is super fast!
PROSSmartSigns2go is SUPER easy to use! You can set up multiple users so management of different venues is a breeze!
CONSWe use 15 different boards so the software can be pricey.
Vendor Response
Thanks, Clorisa! We appreciate your review and your business! :-)
Replied July 2019
lauren
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2019
SmartSign 2 get you going
great for something affordable to get us started
PROSvery affordable solution for a startup, we used it for menu boards at first but it was too much to update, now we use it for product spotlights
CONSpretty basic, I would love some better templates
Vendor Response
Thanks for the review, Lauren! We will keep your recommendation in mind for future improvements!
Replied July 2019
Meryl
Non-Profit Organization Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Wow easier than I thought
Wonderful experience
PROSExcellent company and product. Derry was so easy to work with and he was right the program is so easy to use. I have lots of fun playing with the different pages I can make
CONSSo far nothing I don’t like about the product
Reason for choosing SmartSign2go
Better reviews
Vendor Response
Thanks for the great review, Meryl! Glad to hear you are liking the system.
Replied September 2019
Ayman
Higher Education, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
SmartSign2go Review
it is very easy to setup and work with.
PROSsupport and ease of use to create digital signage
CONSthere is nothing I didn't like about this product
Reason for choosing SmartSign2go
I choose SamrtSign2go because it is very easy to setup and add new screen as much as we need
Vendor Response
Thank you for your review, Ayman!
Replied July 2019
Laura
Business Supplies and Equipment, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great Internal Communications Platform
SmartSigns2go offers an excellent value system. The support is top notch and the functionality is great for my multi-location needs. We have been using the system for a few years and it is very reliable.
PROSEasy to use, customizable by location, great value
CONSNo complaints at all! A mobile app may be helpful - but they may have one and I don't know about it.
Vendor Response
Laura! We really appreciate your review, thanks a lot. We don't yet have a mobile app, but you can login using the browser on a smartphone or tablet.
Replied July 2019
Souci
Hospital & Health Care, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Very User Friendly! Excellent product so far
I love the ease of being able to create slides for employees to see. I love how you can use different colors and the apps that you can add to spruce up your pages. The adding of the templates was very helpful as well.
CONSThe only thing I would have to say would be a con is that it always looks like it fits on your computer screen. When you upload it to play on the T.V., half of your words are cut off.so you have go back and resize everything so it all fits. Besides that it works great!
Vendor Response
Thanks, Souci! Regarding the comment about sizing. It should fit on your TV screen exactly the same as what you see in the design space. If not, then what you need to do is adjust the aspect ratio on the TV (zoom, aspect, shape or whatever it's called for your TV). Thanks.
Replied July 2019
Millissa
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Love our SmartSign2go
We were able to transition to the world of using digital signage fairly seamlessly in our health club. We currently use 2 systems and are happy with how easy it is to use. LOVE the support we've had whenever we've lost our way! Thanks!
PROSAble to use any jpgs, use of preview is spot on, support is great!
CONSScheduling one slide (so that it can expire when we need it to) would be great without having to create a new playlist.
Vendor Response
Thanks for the great review, Millissa! Actually, it is quite easy to schedule playback of individual slides. All you do is click on the slide (page) in the playlist and choose the scheduling option! Hope this helps you enjoy our system even more. We will also have support for more file types as we go along. You can resize a photo easily in the editor, but it is true that cropping the photo isn't yet supported.
Replied December 2016
James
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Review
Advertising
PROSIt has ample options of use and it has some features that others don't
CONSThe weather page is rarely accurate. Customers complained a lot about the lack of dependability
Vendor Response
Thanks, James. I recall the issue of weather accuracy for your area. We are a bit mystified by that because the typical feedback from our customers is that it is spot on.
Replied July 2019
Keith
Maritime, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Great Produce
we use it as a silent salesmen in our Marina Store. Customers look at it as they are checking out.
PROSFlexibility Customer support reliable platform
CONSwould like more templates that cover more types of business and holidays
Vendor Response
Thanks for the review, Keith! We will take your feedback into consideration. Thanks again.
Replied July 2019
Sean
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Ease, Eye Catching, and Customizable
EasySign2go just revolutionized our communication experience at our elementary school. With two 55" flat panels in our front entrance we are able to post necessary information that is customized and done with ease. The apps included are as easy as "drag and drop" on to your screen. You do not need a tech degree to run this product!
PROS- Ease of use -Accessibility from any device and multiple users - Customizable templates make quick work in producing new screens - Ticker at the bottom of the screen allows to put our disclaimers in an easy way - Apps like time, facebook, etc. are nice additions to the screen - When you update your Twitter, Facebook, or other social media sites it automatically updates your pages on SmartSign2go
CONSNONE!
Vendor Response
Thanks for the great review, Sean! It was awesome to see your school's entryway bulletin boards upgrade to digital and to see the kids and parents watching the new displays. :)
Replied September 2016