We use enplug for events and they are flexible with our subscription that we can come back at anytime to use their services. The device is small and non-intrusive. Back-end software is simple to use, and manage. Great product.

Using enplug out of the box into a TV with HDMI is simple. When the setup becomes more complex, there isn't enough documentation to assist in configuration.

Rebranding an existing store while changing the core offering was not an easy task. EnPlug's display helped us add an extra "wow" factor to our design and it allowed our customers to generate the reviews that help us convert at a higher rate in the store. Highly recommend

Software is plug and play, dashboard is self intuitive, customer support has been responsive on the few occasions they were needed, and provides a one-stop solution for broadcasting our own branded ads alongside user generated content.

Price is a little higher than some other options, but they more than make up for it in the functionality department. Others were cheaper, but it meant giving up a key feature or two that enPlug did offer.

This is a review of Enplug Digital Signage software. With the advent of smart tv's, their product is becoming obsolete. They charge $200+ for a streaming device which is buggy – we had 1 faulty device upon receipt and another 2 that subsequently died. Upon reaching out to support to fix or replace the dead devices, they simply stopped responding to my emails. Next step, cancellation of their service due to poor products, competitive pricing elsewhere and poor customer service. I emailed them to cancel. No response for weeks. I call to confirm cancellation and they can't find my account. Ask for my account number – it is NO WHERE to be found on their website. I get transferred around to various people who can not help in cancelling my account and shoved back into an email support thread.

Nothing good to say about the software Enplug.

Poor customer service. Weak customer account portal on website. Buggy devices that arrive defective, stop working randomly and not competitively priced.

I have several hundred screens deployed in almost 75 locations and I can manage them in 15 minutes a week. I can set up groups and deploy different content to different stores with a click of a mouse

The simple fact that you can control multiple locations from a cloud based system makes my life easy. The designer is simple to operate. Scheduling content is a breeze! You can even schedule assets to expire so you never need to manually remove content.

Cons are hard to find, but the fact that they do not use simple fonts, and you need to set up "Styles" can be a pain

PingHD's dev team worked with us to integrate our POS system. They are also constantly releasing features and enhancements as well as fixes. Our company did over 400 TVs in a few weeks without any major problems.

PingHD has incredible customer service. We love working with them. Our digital menu solution has worked very well since implementation. The way PingHD integrates with Tizen (Samsung) based screens and how it handles the screen assignment makes it extremely easy to deploy.

The web interface designer needs some work. It claims it is WYSIWYG but it's not. The design on the screen may look different from the preview on the browser.

There are so many benefits mostly advertisement; it explores us more opportunity to do a better advertisement and make more profit out of it. Apart from the workspace stability this is a good application and I am sure that you guys can do better to improve the customer experience . Thanks

This is the first time using an application like this and I like the whole thing works.

This could be far better. - the layout workspace is limited. every time you have to adjust zoom in and zoom out to see what we have done. if you zoom out the whole menu go smaller for resolving this it should have zoom out option just for the workspace display and the side menu bar stay the same size. - When you do a preview of the layout you have to zoom out the browser otherwise you won't be able to see it or you can scroll down. - the style options , if you change one style and it automatically changes all layout font just because of that. -you cannot add multiple layouts and assign one from that to the screen. we always have to delete the old layouts and add just the current one to display it on the screen. -sometimes the screen save the old layouts and show up with the new one. It takes three or four restarts to fix. - the allignment never matches with the computer and screen. It takes a lot of time and effort to do it. -sometimes when you click a layer and it stick with the mouse; we have to double click so many times to put it in the same position.

Enplug allowed me to unify and streamline my company's content and branding across the digital displays all throughout our campus. It allowed us to display up to date information to our students and visitors on a timely basis with the click of a button.

It is so easy to use and offers a lot of flexibility to accomplish almost any project for your displays. The support team and account managers are proactive and speedy, always ready to help and offer advice.

There could be more apps but I hope these are developed in the future

the device is easy to use, the app of the instagram wall, easy to connect, and they give a great support

email alert sometimes is not show the device name, I need music in the device in all the apps, and some app In Spanish

This makes tech easy, it pushes the promotions we want, drives traffic to the places, times, and sites we desire, all with remote updates and easy installation. Cannot say enough great things about this product and all of its functionality.

It's a touch expensive TBH. But after time passes and text continues to improve, I believe that will change.

I love how user friendly it is. Whenever I need to task something on this software to a coworker, there are no issues.

Sometimes the digital screens glitch or do not match what I scheduled for them.

My overall experience with Enplug is a 10/10. Client Partner, [SENSITIVE CONTENT HIDDEN], was able to help me every step of the way. [SENSITIVE CONTENT HIDDEN] accommodated delays and roadblocks we had in our project to allow us to fully explore the Enplug device and software. He was very professional and respectful and never tried to force his sales pitch - instead he used data and performance to prove his sales pitch as fact.

My favorite thing about this software is the variety of capabilities that it has. In addition to that, the creative flexibility is much greater than that of our previous provider. With around 40 different applications, I am excited to see the full potential of this software.

Every time I thought there was a capability that Enplug was missing, I was reassured that Enplug had this capability and was shown how to get that result. Really tough to nail down a specific con with this software. The ease of use is remarkable for someone like me with very little background in digital media/marketing.

We consider more than hundreds of screens across the country. Moreover, we are monitoring each of them online and may take screenshots to figure out what is displaying at ​each screen.

It is the best solution to create designed, beautiful digital signage with autogenerated content and easy to deploy platform. In fact, Enplug helps to create your own branded television broadcast​. Sounds unbelievable​, but true. Moreover, you don't need to have a team to maintain it. The person with minimal computer skill may manage the system. It is really easy, but truly​ powerful​. As for me, after Enplug I don't opt, because I definitely​ know, what is the best.

An Instagram app periodically ask for reauthorization. It annoying, but the responsibility for it is on the Facebook side​. They are changing APIs from time to time, so as a ​user I have to follow​ ​ their rules.

Prior to having access to EngagePHD, I would have to go around to every screen in my stadium and take down printed menus, put up new ones for different prices levels/events. Now, after installing digital menu boards, which I also purchased through Ping, I am able to, almost instantly, update all of my screens from a desktop computer. There project management team and design team are fantastic to work with as well. Thank you Ping!

Ease of use Quality of images Constant support from company I am by no means a graphic designer, but with a large amount of menu changes for events, EngagePHD makes me feel like I am one! Thank you!

While this is not a "con", because I haven't found any yet, I just wish there was a smart phone app, because the desktop website is a little difficult to navigate from my phone. It can be done however, as I've stood in front of a screen and updated it from my phone.

Enplug seamlessly consolidates our social media traffic into a visitor friendly feed that encourages them to post about our destination, increasing the overall level of online exposure our destination receives.

Recent updates to the back end made approvals slightly more cumbersome as we have our signage software set to display only approved traffic that we moderate post by post.

only took me a few minutes to learn and the options are endless. I would highly recommend this to business looking to market upcoming programs or relay information to their customers.

The software is extremely easy to use and fully customizable to meet our companys needs. it provides a "wow factor" when customers come through the door and are able to see our company content". What I like most about enplug is how easy it makes relaying promotions or information to our customers in real time!

when I program something to display, it only gives me the option to set as priority play or to set between every 2 other graphics but I cannot set it display between every other graphic.

Before we discovered Enplug, we did everything old school...loaded USB's with content, ran downstairs to plug it in the Smart TV...then ran back downstairs again every time there was a tiny change made to an ad. With Enplug NONE of this has to happen ever again! We can control all the content under one hub and make changes at anytime, from anywhere. There was no hesitation at all when I was asked if this was a product we should invest in. Now we use Enplug currently at 3 different properties for not just our members but to communicate information to our employees too.

* Very easy to upload new ads * Already built templates available * Features to auto schedule and remove ads at a certain date *Remote access - we have these set up at 3 of our properties and it can be managed by one person from one computer if needed * Integrates with your social media & YouTube platforms * Very easy to set up and mange

Nothing! I have no complaints about this product since day one!

From day one we were able to launch the program an easily begin to add our flyers, daily programs and menus. If something cancels, super easy to add something and delete.

The software is very easy to use and easy to change if you need to cancel a program/class.

Thus far no cons. We have had a great experience

Enplug allow our organization to feel like one company despite the distance and time difference between offices.

Enplugs allows us to get our company messages and initiatives across our many locations in real-time in a fun way.

The dashboard can use some improvements in it's look and feel.

Overall, our experience with Enplug has been great! You all provide excellent customer service and a great product that allows us to provide information and educate our customers throughout Prince George's County on several platforms using your software.

The Enplug system gives us the flexibility to share information with our customers multiple ways.

There is no way to automatically reboot the devices. In total, we have 10 devices (two in each of our buildings) which makes it difficult at times to restart a device if something goes wrong. There are a few flaws in the functionality of some of the apps like YouTube but the customer service is usually spot on when it comes to helping us fix the issue.

Overall, I think this is a great solution with significant potential. It fits nicely with clients who need more than just a single Brightsign player but who aren't quite ready for a full-blown on-prem Scala deployment. Our clients love the product. Keep up the great work.

There are lots of software platforms out there that do essentially the same thing as Engage. I was impressed most by the people. The support team was very approachable and personable and has been a great help in working out odd client requests and supporting the customization requests of our clients.

The layout screen doesn't seem to scale well depending on which browser you use. Also, in the layout screen, it can be difficult sometimes to determine where you have to click to grab objects. When navigating a client's "site", I often find myself having to go back out to the master tenant list and then navigating back to where I need to be. The icons on navigation bar that appears in the upper right aren't overly intuitive and I usually have to hover over buttons to figure out which one I want. Overall, I think the UI could use some polish but I understand that that's no small task.

I think it'll be due for a UI update in the next few years, but once you get going it's easy to use and modify. I'd say you probably want someone computer literate setting this up and operating it. For anyone at that medium-level of tech comfortability, it's easy to use for sure.

-Price is right compared to the social-media walls (which can be ridiculous) -Have always had fast response to questions -No contracts, so it's easy to activate only the months you actually need it for -Ability to add more units as needed -Filters (language, etc.) work great

Pretty easy to use, but would prefer an app as well as the website-based IU, and there's always room to streamline the interface.

PingHD has helped us have amazing digital signage that is easy to update and administer. Their support is out of this world and they are always fast to help with any problem.

Working with PingHD is very simple, they are fast to get screens up and installed and ready for use. They also built a video wall that looks great and is also easy to manage.

Sometimes I wish they software was easier to navigate to do quick tasks

Updated marketing messaging instantly to our branches within seconds of uploading. Flexible scheduling and planning ahead of key calendar events.

The system UI is great! It's easy to follow and understand, from uploading our own messaging, to the interaction with social media. Apps can be tested without hassle and the custom experience goes a long way.

Sometimes a device or two may not update correctly and it requires you to do the unplug/replug in approach to reset things, which can be problematic as we cover two counties. Third party apps, like ScoreStream can sometimes be problematic and cause devices to freeze, so I think they need to be better monitored or reviewed before being made available to customers.

I like all the options for the different things to go on the screen. Also, being able to manage multiple offices from one location (especially getting screen shots) has come in super handy!

The devices seem to need to be reset a lot. It is an easy process and the video online has been helpful but walking some of our employees who seem to be fearful of technology can be tricky to navigate.