All TelemetryTV Reviews

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User Profile

Phillip

Verified reviewer

Libraries, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

TelemetryTV as a platform, and a company, is most excellent. Highly reccomend.

Our company has a mish mash system of digital signage that has historically been unrealiable and difficult to manage. After presenting TTV to our communications department and to directors, everyone is very excited about TTV and the improvement to our Signage program it will provide. Kelli with TTV is great to work with and has been immensely helpful and patient throughout the whole process of vetting, selecting, and purchasing TTV.

PROS

-Excellent, responsive customer service. -Thorough training and comprehensive knowledge base -Webhooks for integration with Emergency Notification System I consider this a very desirable integration for increasing the strength of our emergency notification system to patrons and staff. -Device status notifications -Viewer only users It was expressed by our communications department that it would be desirable to have a login that Staff could utilize to log in and view presentations at will on workstations to provide great service to Patrons. -Group permissions -Additional users beyond minimum included amount I could honestly go on and on but these are some of the features included in the Enhanced package that I really value. Many of the "basic" features are also true highlights and I'm very happy with all of the offerings and capabilities that TTV provides.

CONS

So far, I have honestly found no cons. I haven't fully deployed the system yet but in my trials and in processing pilot devices, I am very impressed and excited to be using TTV.

Reason for choosing TelemetryTV

Interface quality, Ease of Use, Cost, Branding, Integrations, Customer service experience

Joseph

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great for K-12

Support has always been there to help and the company handles issue first hand. They are constantly building in new solutions to work with their product.

PROS

The ease of use. This was easy to get setup and working in little to no time.

CONS

There really isn't cons that I've found so far. This product really fits our needs.

Reason for choosing TelemetryTV

Price was modular and "nickle and dime" for each module you wanted to add.

Reasons for switching to TelemetryTV

Cost and functionality.

Chris

Verified reviewer

Computer Hardware, 2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2021

Raised the price for a product that is not worth it

Not worth 66.00 a month, period. it was worth the 20 I was paying. but there is no way it is worth 66 a month, still doesn't connect to office365 properly, still zoomed in when linking google sheets or other web pages. Still crashes on android devices after a few days

PROS

google slides display. Display on an android tv

CONS

Doesn't link properly with office 365 Doesn't link to webpages properly you lose access to shared files constantly the android app constantly crashes always zoomed in no way to zoom out, only works properly with google slides. They raised the price from 20.00/mo to 66.00/mo and haven't fixed any reported issues.

Reason for choosing TelemetryTV

optisigns, spectrio

Reasons for switching to TelemetryTV

value to product

Vendor Response

Hi Chris, thanks for taking the time to provide some feedback. Regarding pricing; we have increased the minimum number of licenses on our paid plans to 3 as our product is focused on larger scale digital signage deployments. The pricing now starts at $54 USD per month for 3 screens, which is in line with our old pricing. I had a look at your account and it does not look like our support team has received a support request from you for 7+ months. If you'd still like to explore the platform, please reach out and we will be happy to assist you with any display issues you may be experiencing!

Replied December 2021

Matt

Hospitality, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2021

A Step Up for Digital Signage

We are going all-in with TelemetryTV, with 15 large displays and soon 28 meeting room displays of various sizes. The ability to quickly spin up devices is great and user training is straight forward. Cloud-based makes it easy to have devices wireless on their own without having to deploy dedicated networking on top of power. It just works, and look forward to seeing it serve our needs long into the future.

PROS

The ease of deployment and flexibility of devices to utilize was a huge sell. It was extremely easy to test with the free single license and the ability to run on said devices to see if it was a good fit. No need to wait for demo hardware. While an online demo was nice, being able to dive into the system helped make a quick decision in our limited project timeframe.

CONS

There is room for improvement with slide transitions where they are too jarring, e.g. a crossfade will fade to a background but not the next slide, then the next slide just appears. Really affects a large number of the selection which is a tough sell. There is no customization on transition timings and they all seem a bit fast. Android support was touted as a primary preferred platform, but any of the preferred devices (and we tested many) all failed to perform well over 24hours to the point of failure. Hoping that gets improved, but Windows 10 devices are working great!

Reason for choosing TelemetryTV

We originally were going to go with the Tightrope Systems Carousel product, since we had internal familiarity and had deployed that in the past, but after having hands-on opportunities and with costs seeming to go higher for hardware/server/licensing on other products, Tightrope really stood out. Pleasantly surprised.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Awesome Signage Solution

It allows us to display branded content and updates consistently across multiple screens in different buildings, cities and timezones which is exactly what we need. It's nice to be able to update and schedule content remotely and have it display immediately.

PROS

We use Telemetry to display branded content and updates to our employees around the office and at different buildings we manage. We chose this solution because it was extremely easy to use, updates display quickly and even inexperienced users can make changes and create content. We love their app library because it allows us to quickly create new content for our screens by just entering a few fields and selecting a font and background.

CONS

The only thing that would be nice would be integration with Amazon firestick. We have some firesticks on hand and weren't able to use them but they have other inexpensive options which work fine.

Reason for choosing TelemetryTV

We really like TelemetryTV's admin portal and found it easier to use. They also offer better pricing.

Paul

Packaging and Containers, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Nice and simple

I downloaded the free trial and listened to the video presentations to familiarize myself with how it all works. I built pages, imported images and created "APPS". There is a "chat" button on the bottom left corner and I used that to obtain further instruction. I did this over several days and always received a prompt response.

PROS

This software is easy to learn and laid out in a nice simple icon style. Gotta love drag and drop.

CONS

Have only used the trial version but have used that to rebuild all my TV screens from the old system, Honestly no down side as yet.

Reason for choosing TelemetryTV

Much cleaner layout, and better online chat assistance.

Reasons for switching to TelemetryTV

We had a server based electronic signage system. IT wants to free up that server so I was given the task of finding a cloud based system. There is a myriad of them out there, this one caught my eye. Was the second free trial and I love it. Just what I need.

Patrick

Civic & Social Organization, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

Easy to use and valuable digital signage solution

The easy setup, the high quality of output and the ease of use at a fair price convinced us of the product.

PROS

- Ease of use - Very easy display setup with countless options - Produces professional looking results - Canva Integration bridges the missing integrated editor - Nice and easy to use apps for different standard use cases

CONS

- Canva Integration is a good way. However, you need to integrate another software to produce more creative charts. The exporting process slows down the workflow. Especially when texts are used in Canva layouts, small adjustments are delayed considerably due to the required handover between the two programs. - Apps are really simple. This makes operation very easy. On the other hand it reduces the possibilities a lot. One would want to see much more options for designing and manipulating the output of the apps. - Labels in apps really should be editable. Without this feature most apps are unusable for non-english locations

Reason for choosing TelemetryTV

- Easy of use - Output quality of apps - Price - Player option via android / nvidia shield tv

Vendor Response

Hi Patrick, thanks a lot for your review! I wanted to mention that, just this week, we released our Language Localization feature that allows you to update the Language on an account or a device level to change the labels in your apps to your preferred language.

Replied January 2020

Scott

Semiconductors, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Excellent solution for any sized company!

Fantastic.

PROS

It's so intuitive and efficient to use. Almost any hardware/software combo can get you professional and modern looking cloud managment for displays.

CONS

I haven't found them yet. I keep liking it more and more.

Reason for choosing TelemetryTV

In reviewing the specs from a google search, TelemetryTV stood out with it broad compatibility, wealth of training resources, and modern design.

Reasons for switching to TelemetryTV

We were limited by file choice and editing. The display were kinda bland and the management was cumbersome to navigate.

Scott

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Highly recommend

Excellent.

PROS

It allows us to use on multiply computers from anywhere. As I work with my son, it allows us to view the same information as the same time allowing us to work remotely, but still together.

CONS

At first there were a few bugs to work out but customer service was excellent in walking me through all my questions.

Reasons for switching to TelemetryTV

Easier to use and excellent customer service.

Stephen

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Excellent digital sign solution

So far I have had an excellent experience and we now plan a much bigger deployment using this solution.

PROS

I find the software is more finished than many cheaper options and easy to use.

CONS

Sometimes I have to go looking for help, the videos are great but not every subject is covered in enough detail.

Reason for choosing TelemetryTV

We still use Easy Signage but only for older devices that don't support Telemetry TV.

Brian

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Excellent Product - Solves So Many Issues

TelemetryTV has proved itself over and over again with professionalism in all areas of the company. The support personal are attentive and quick to action and the sales team was responsive and easy to work with.

PROS

The ease of use in getting a message onto the screens is so user friendly and super intuitive. The software is designed with the end user in mind. Instead of a series of convoluted and confusing steps in putting together digital signage together, TelemetryTV made a very straight forward platform that anyone can use with minimal training or practice. The cloud based nature of the platform allows the users such ease in producing digital signage without any limitations to a single work station with special software installed.

CONS

I do not have any serious issues with the platform - it is overall a solid product.

Reasons for switching to TelemetryTV

The Google platform was glitchy and unreliable.

Daniel

Staffing and Recruiting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Brilliant Software, lots of features, easy to manage

One of our main goals was to Also since the start of 2020, we were easily able to put up employee-safety notices, concerning covid.

PROS

Once you get the hang of it, TTV is easy to use, and has a lot of potential. The program allows basically all media to be pushed to your device pool on-demand. I've been able to display covid safety notices, company notices, warnings about downtime, celebrations of company success. The support team are excellent. Even though we're in different time-zones, they always help me out when I ask, and they'll reach out to me with product updates, new features etc.

CONS

Onboarding was time-consuming because of the amount of devices I have, however I haven't had much trouble with devices since.

John

Construction, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

5S Visual Factory Component

Our TV installers were so impressed with the setup and the onboard admin interface, that they've asked for TelemetryTV's contact.

PROS

Ease of use, right out of the box. You get a proper look-n-feel from the trial, and although there is a learning curve the UI/X is friendly and intuitive. Able to project rolling production/shipping/receiving schedules and seemingly limitless other content using an extensive apps library. Non-proprietary broadcast appliance is essentially a miniaturized computer that can be easily upgraded or repurposed for other uses on our factory floor. EXCELLENT customer service.

CONS

Workarounds for broadcasting Teams/Zoom calls, but not yet natively supported. It will be awesome if the appliance can interface with the TV itself e.g. turn it on and off - that will truly make the platform a one-stop shop.

Jennifer

Farming, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

AgXplore University

We had some kinks to work out, but finally got them worked out, for the most part ran smooth.

PROS

Different options for platforms to choose from.

CONS

Only can be downloaded app for Windows 10 or higher, so users could not download the app, and it can't be downloaded on an iPad or smartphone

Reason for choosing TelemetryTV

Not sure, we tried them both out.

Rachel

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Easy to use digital signage

Great! Really happy to have TelemetryTV in our office.

PROS

We primarily use Telemetry the host of analytics this systems are able to support. Keeps both our US and Canadian company in synch.

CONS

Compatibility - can only be used with Google devices

Vendor Response

Rachel - thank you for the kind words! I wanted to clarify that we are not only compatible with ChromeOS devices. We are hardware agnostic and work on a range of operating systems; TelemetryOS, Linux, Windows, MacOS, and Android. If you're interested in exploring other device options please feel free to reach out to support@telemetrytv.com and we will be happy to point you in the right direction based on your use case.

Replied June 2022

Angel

Non-Profit Organization Management, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

The most innovative solution for digital signage

Most importantly the team at TTV actually listen to their clients needs. I've lost count of the times where I submitted a feature request and subsequently found the feature in production a few short weeks later. The team at TTV are second to none and I have so rarely encountered a group of folks that were so committed to my success. They're a pleasure to work with and they make my screens look sexy and me look really smart. If you need to manage digital signage do yourself and your patrons a favor and pick TTV.

PROS

TTV is incredibly easy to use. It is so intuitive you will rarely need to actually read documentation. It is loaded with features and widgets that allow you to publish and manage content from a vast array of resources.

CONS

The team at TTV are constantly innovating their product at such a pace it's sometimes difficult to keep up with. You have to make a point to reacquaint your self with the tool on a regular basis but it's never a difficult task.

User Profile

Chris

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Just what we needed

This product has been great for our culture. We now celebrate team wins, sales data, funny things and a variety of other content throughout the company on the big screen. It's really helped to further our culture and share in so many things.

PROS

The ease of use of this product is key - there is no barrier to creating quick content for our team. If we think of something, 3 minutes later it's up on our screens.

CONS

Honestly I can't think of anything, it's ticked all of our boxes.

Reason for choosing TelemetryTV

Affordable, ticked all our boxes, and after trialing the product we quickly identified that it was easy to use for anyone in our team with any level of technical skills.

Matthew

Biotechnology, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Great Software

Great service and great support.

PROS

Integration with Chrome Device Management, easy to make playlists and content.

CONS

Overall, the product is great, I don't have any major concerns.

Keith

Civic & Social Organization, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Excellent product and service

PROS

I used helped select this company with my last company before leaving and had an excellent experience.

CONS

Sometimes it was difficult with updating different kinds of devices but their development team worked with us.

Victoria

Higher Education, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Telemetry for School Announcements

PROS

TelemetryTV is easy to use and effective. I am able to update current screens and add new screens efficiently. There are different options for apps and media which gives the user the ability to create unique screens to engage their audience. I have enjoyed creating engaging posters, reminders and weekly menus for our students and staff to view as they wander the halls.

CONS

We are currently using the free version, so we do not have all the features. We are also limited to one device. One feature I would like Telemetry to improve is their social media options. As a school, we post often to our social media platforms. Unfortunately, TelemetryTV only allows Twitter to link to the display, which is our least used social media platform.

Lauren

Gambling & Casinos, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Telemetry Review

PROS

This product is easy to use and there are so many options for content creation. A great tool is get information out to our customers in a quick and easy way.

CONS

Don't really have any complaints about this product. It's been a great tool for us. We've run into some technical difficulties along the way, but that's to be expected when using a new product.

Aileen

Higher Education, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Aileen's Review

super easy to use

PROS

It's easy to upload images and connect to canva

CONS

It works well with our faculty and staff

Reason for choosing TelemetryTV

It was inexpensive and well recomended

Jared

Hospital & Health Care, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Telemetry TV Review

My experience with Telemetry TV has been fantastic. No major complains, gets the job done.

PROS

Telemetry TV's user-friendly interface, remote display management capabilities, content customization, real-time monitoring, and comprehensive reporting are what you like about the platform.

CONS

I had some issues trying to integrate telemetry TV with my current processes. Although the customer care team did an excellent job assisting me

David

Entertainment, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2022

User Friendly

I think this software is a game-changer for mom pop shops and the average retail store.

PROS

What I like about the software the most is its ease of use. I have used a few other software's and the learning curve can be harsh. I believe Telemetry has nailed it. Great job

CONS

The one con if any would be the processing time after you have uploaded a video. and to be fair it might be out of there control. If they could speed that up at all that would be great.

Reasons for switching to TelemetryTV

Functionality and cost-effective

Marilyn

Education Management, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Telemetry TV is so easy to use!

As above, I didn't implement it here but as a user I am very happy with it!

PROS

With our old software i updated my digitals about 4 times per year, it was not user friendly and it was such a chore! I have been using Telemetry TV for under 6 months and it is so easy to use! And, has CANVAS. Well done!

CONS

I can't say that I have found anything I don't like.

Reasons for switching to TelemetryTV

I wasn't part of the decision process around this change. But, I am happy we did!

Showing 1 - 25 of 133 Reviews