truDigital

RATING:

4.4

(360)

About truDigital

Introducing truDigital: The Ultimate Cloud-Based Digital Signage Solution! Looking for a streamlined way to elevate your digital communications? Look no further than truDigital - the cutting-edge platform that revolutionizes how you engage with your audience. With truDigital, you have the power to effortlessly upload videos, images, and files to our secure cloud. From there, it's a breeze to customize your content and display it on any TV or screen you choose. But that's not all. Our intuitive dashboard makes it easy to manage files, organize content, and control multiple screens from one centralized location. Plus, you can easily send out content to specific locations or screens, making the content hyper-relevant for your audiences. Not only does truDigital offer ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Control the content on your TV screens from anywhere.

truDigital Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for truDigital

1 - 5 of 359 Reviews

Lucho

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2019

TruDigital Great Digital Signage Option

We use TruDigital for Help Desk Sinage in three different locations. Its great and easy to use. Customer support has always been 100%

PROS

Customer support has always been great and very quick to reply with a solution.

CONS

When your managing your playlist theres no thumbnail image of that slide. You have to click on preview to see whats on the specific slide. I have summited a feature request (my First), lets see if they add it to the next version.

Vendor Response

Hello Lucho, Thank you for your review! We're glad to hear you've had a great experience with our support team. Thank you for your feedback and for your feature request; we're always striving to improve. Feel free to message us at support@trudigital.com or give us a call at 801-852-9898 if you have any questions. Thanks again for your thoughts, Michael Peine - Marketing Manager

Replied March 2019

Todd

Gambling & Casinos, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

truDigital and Winners

Have the ability to message our customers digitally with various messages is great. With a core gambling business and secondary restaurant and bar businesses truDigital allows us flexibility and creativity in our messages for wagering, food & beverage, and other, must know, messages.

PROS

The software is easy to use and the dashboard is intuitive and easy to navigate

CONS

at times we have issues with the deployment of new assets. We often change slide shows weekly and monthly and have, from time to time, had issues with the update of playlists in new collateral deployment across our estate of 14 locations.

Reason for choosing truDigital

Overall cost, ease of use, and the ability to manage many campaigns remotely.

Vendor Response

Hello Todd, We certainly appreciate your detailed review. We're also glad to hear you enjoy the ease of use and flexibility of truDigital. If you have any questions regarding deployment of new assets or anything else, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thank you, Michael Peine - Marketing Manager

Replied March 2020

katelyn

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2019

Fun tool that provides many templates but customization for templates can be limited

I use this tool to convey information to staff at a software engineering company. It's a fun addition to the company. Overall, truDigital is a great tool for a creative purpose. There are a lot of features to get you started but there is a need for software improvement and design update.

PROS

There are many templates available so if you don't want to create any of your own, you don't have to. There are extra features available such as weather and traffic. You can choose the length of time that each slide is to appear in the slideshow. It also has a calendar function so you can choose when the slide is to begin appearing and stop appearing. You can preview slides and the slideshow without having to verify their appearance on the presentation monitor. If you want, you can create your own content and import it as images to use. You can create folders to organize slides.

CONS

In the beginning of using the program, it was not intuitive. I've learned to use it overtime but it was definitely frustrating to figure out at first. The connection is really slow and content loads slowly - unlike any other site I use. Some of the styles on the templates are outdated. You can't customize the size of the text or picture boxes which leaves a lot of unused space. Because of those reasons, I'm not a huge fan of their templates and often make my own in PowerPoint and import them. I don't like that you can't see the font type or color before implementing it.

Vendor Response

Hi Katelyn, We greatly appreciate your detailed review! We're glad to hear we've been able to help you convey information to staff members. We're grateful for the feedback; we're always working to improve. If you have any questions or would like any additional training, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. We want to ensure you have the best digital signage experience possible. Thank you, Michael Peine - Marketing Manager

Replied April 2019

Brent

Warehousing, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Near effortless implementation and administration

I support many products for my company and truDigital is hands down the easiest thing I maintain. I've yet to run into an issue that I wasn't able to track down quickly due to the straight-forward interface. On the rare occasion that I have ran into an issue I couldn't resolve on my own, the truDigital online support team has been able to help within literally seconds every single time. Honestly, 10/10!

PROS

The title says it all, the implementation was pretty much completely hands off, we received fantastic training and the online support is by far the best I've ever experience with any product.

CONS

The only thing that mildly stands out would be the lack of hands-on administration. Being able to disable/delete user accounts could be of some value, however, it has not been an issue due to the rapid response we receive from the truDigital support team.

Vendor Response

Hi Brent! We absolutely love hearing about your truDigital experience! Thanks for taking the time to share. We're super excited to announce that we'll be launching user management in early 2024. Stay tuned for some awesome updates!

Replied December 2023

Bob

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Hall

PROS

Message scheduling through slipstream function

CONS

I wish we were able to transfer files large than just 100MB. I know 100MB is a lot of information, but is relatively small when you consider video.

Reasons for switching to truDigital

Our older system was not as user friendly. It was also quite outdated, and a new service contract to maintain it would have cost as much as we spent on upgrading to TruDigital.